...by any means – electronic, mechanical, photocopying, recording, or otherwise (including internet) – without the permission of Indian Institute of Management Bangalore. This document is authorized for educator review use only by Ranjan Das, HE OTHER until July 2015. Copying or posting is an infringement of copyright. Permissions@hbsp.harvard.edu or 617.783.7860 rP os t TaxiForSure: Technical Innovation in the Radio Cab Industry Our biggest strength is our unique algorithm which combines all taxi operators within one platform. We believe it helps us in being a more efficient player and provide better service than the other radio cab operators in the industry. —Aprameya Radhakrishna, Co-founder TaxiForSure tC op yo The day had begun on a good note for the founding team members of TaxiForSure as they sat analyzing the latest figures emerging out of Delhi, the city in which they had expanded most recently. Growth had been faster than they had anticipated and several taxi operators had agreed to join their platform. Aprameya, one of the co-founders often wondered whether they had been incredibly lucky in entering the market with the right technology at the right time. Three years ago when Aprameya and his team had first thought of this venture, few would have imagined that it would grow so big in such a short...
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...As Mike Waterson's opinions were considered above the opinions of the robotics department, this decision was not just. \subsection{The Waterfall Model} \subsubsection{The Decision} The Waterfall Model of software development was chosen over the Prototype Model, courtesy of Sam Reynolds. \subsubsection{Background} Sam Reynolds, due to his background in data processing, chose the Waterfall Model, which he was more familiar with, over the Prototyping model, which was supported by his staff and was a superior choice for the project. The use of the Waterfall Model led to a product that was difficult for operators to use, which contributed the incident. \subsubsection{Analysis} Again, Sam Reynolds' decision was being considered above the opinions of most other employees in the robotics decision, which was unfair. \subsection{The Early Shipping} \subsubsection{The Decision} The robot arm was shipped out, despite being unfinished and was internally known to be buggy....
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...Spreadsheet Modeling Assignment 1. Objectives The purpose of this assignment is to use some of the more advanced tools that Excel provides to develop a model of a complex business problem. In particular, you will use the following Excel features: 1. Importing data from text files 2. Sorting data 3. Database functions 4. Pivot Tables 5. Data Tables 6. Goal Seeking 2. What You Will Need 1. Access to a computer with a printer and Excel 2007. 2. Note that the instructions in this handout are written for Excel 2007. There are significant differences in user interface between Excel 2007 and 2003. 3. Download the following three files: Mymodel.xls, labor.txt, and demand.txt. 3. What You Will Hand In 1. a CD containing the model your group develops - on the outer label, write the course number, group number, the name of each group member 2. two full-page charts (with your course number and group number as a footer) 3. four worksheet printouts (with your course number and group number as a footer) 4. Make sure your CD is free of any computer virus. A contaminated CD will result in a 50% penalty in grade! 4. Due Date Check the course syllabus for assignment due date. A penalty will be assessed against assignments handed in late (including during class). 5. Background You work for the NOVA Corporation, a mid-tier supplier of hoses and hose assemblies...
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...and Decision Support (CogSIMA), San Diego User assistance by situational, task- and model-based process information filtering in interactive, semi-automated human-automation systems Marcel Langer and Dirk S¨ ffker o Chair of Dynamics and Control University of Duisburg-Essen Duisburg, Germany Email: {marcel.langer; soeffker}@uni-due.de Abstract operators representing (human or technical) actions. Tasks are described by defining final situations that need to be reached and process information are fused to a situation vector representing the actual state of the entire system. Suitable information is identified by comparison of differences in future situations and used for the detection of valuable information with respect to the defined (sub)task. The hierarchical task analysis [4] of a semi-automated molding process using No-Bake-Technique is additional discussed as an illustrative application example that is completely mapped into the SOM-framework. Furthermore, the results of a user study of selected functionality of the developed process guiding and supervision assistance system are presented. Nowadays, the integration of users into technical systems becomes necessary due to reasons of automation concepts that are not capable of completely integrating process knowledge and manufacturing skills for full automation of technical processes. In such interactive, semi-automated systems human operators are facing a high amount of process information that need to be evaluated according...
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...different formal methods; going to training to gain higher qualifications, attending cluster meetings, workshops or in-house training and informal methods; reading professional publications and keeping up to date on world news. I feel it is a journey that tracks the skills and knowledge and helps to reflect on and evaluate your practice. CPD I feel is important because as a growing professional, you have a responsibility to keep up to date with new research, ideas, legislations and practices so that you can be the best that you can in understanding your chosen profession, provide new creative ideas, encourage and adapt to change more smoothly therefore providing a high quality service to customers and colleagues. It also enables you to feel confident and good about one self. I believe a happy person/staff equals a happy working environment. It can also lead to better job opportunities and enhances self confidence. AC 1.1 Assess the potential benefits to the organisation of developing individuals To assess the potential benefits to the organisation I chose to look at the benefit of training the Harbour casual workforce in fork-truck operation staff retention and staff morale within the workforce. The criteria I have chosen to assess the potential benefits to the organisation of developing individuals are: • Opportunities for promotion • Reduced Damage level • improved discharge rates Trained Fork-Truck operators The harbour workforce is made up...
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...Therefore, in this research we explore different strategies to build a Streambased Fraud Detection solution, using advanced Data Mining Algorithms and Statistical Analysis, and show how they lead to increased accuracy in the detection of fraud by at least 78% in our reference dataset. We also discuss how a combination of these strategies can be embedded in a Stream-based application to detect fraud in real-time. From this perspective, our experiments lead to an average processing time of 111,702ms per transaction, while strategies to further improve the performance are discussed. Keywords: Fraud Detection, Stream Computing, Real-Time Analysis, Fraud, Data Mining, Retail Banking Industry, Data Preprocessing, Data Classification, Behavior-based Models, Supervised Analysis, Semi-supervised Analysis Sammanfattning Privatbankerna har drabbats hårt av bedrägerier de senaste åren. Bedragare har lyckats kringgå forskning och tillgängliga system och lura bankerna och deras kunder. Därför vill vi införa en ny, polyvalent...
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...Therefore, in this research we explore different strategies to build a Streambased Fraud Detection solution, using advanced Data Mining Algorithms and Statistical Analysis, and show how they lead to increased accuracy in the detection of fraud by at least 78% in our reference dataset. We also discuss how a combination of these strategies can be embedded in a Stream-based application to detect fraud in real-time. From this perspective, our experiments lead to an average processing time of 111,702ms per transaction, while strategies to further improve the performance are discussed. Keywords: Fraud Detection, Stream Computing, Real-Time Analysis, Fraud, Data Mining, Retail Banking Industry, Data Preprocessing, Data Classification, Behavior-based Models, Supervised Analysis, Semi-supervised Analysis Sammanfattning Privatbankerna har drabbats hårt av bedrägerier de senaste åren. Bedragare har lyckats kringgå forskning och tillgängliga system och lura bankerna och deras kunder. Därför vill vi införa en ny, polyvalent...
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...Lean Manufacturing Assignment-2 By: Yuganshu Jain (2012ABPS695P) Background of The Company: Mahindra & Mahindra Group is one of the prestigious automobile manufacturing organizations in India. With the dual objective of industrial and agriculture growth, Mahindra & Mahindra was established in 1970. Mahindra & Mahindra, is India’s first large-scale project based company with a totally indigenous design, know-how and technology. Mahindra & Mahindra is a leading manufacturing organization manufacturing tractors, harvesting combines, fork lifters etc. Till 1998, the organization did not give much attention to the maintenance work. The machines were being checked and repaired only after the breakdown. But with the industrialization, it became necessary to adopt new concepts to survive in the market. The organization decided to adopt “Total Productive Maintenance (TPM) for its survival. Problems Faced Due To Maintenance The importance of maintenance functions has increased due to its role in keeping and improving the availability, product quantity, safety requirements, as maintenance costs constitute an important part of the operating budget of manufacturing firms. The Company operated at less than full capacity, with low productivity, and the cost of producing products are high. Almost 25-30% of total production cost is attributed to maintenance activities in the factory. Hence the quality of maintenance significantly affects business profitability. There was a lot of variation...
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...Mobile Value Added Services (MVAS) A vehicle to usher in inclusive growth and bridge the digital divide January 2011 www.deloitte.com/in 2 Contents Message from Chairman, TRAI Message from President, ASSOCHAM Message from Secretary General, ASSOCHAM Message from Deloitte Objective & Methodology Executive Summary Introduction What is MVAS? What is Utility MVAS? Key categories in Utility MVAS A Framework for Utility MVAS Drivers for Utility MVAS Categories in focus Category 1 : M-Commerce Category 2 : M-Education Category 3 : M-Health Category 4 : M-Governance Current state of Utility MVAS in India Utility MVAS: Challenges Utility MVAS: Potential solutions Utility MVAS: Suggested implementation approach Acknowledgements Notes Authors 4 5 6 7 8 9 12 15 18 18 20 21 26 27 33 40 46 51 54 56 62 64 65 68 Mobile Value Added Services (MVAS) - A vehicle to usher in inclusive growth and bridge the digital divide 3 Message from Chairman, TRAI I would like to compliment the ASSOCHAM for bringing out a Study Report on Mobile Value Added Services – A Vehicle to Usher in Inclusive Growth and Bridge the Digital Divide in India. Mobile Value Added Services (MVAS) have assumed significant importance in recent times due to the rapid growth in wireless subscriber base. They have enhanced the utility of mobile phone as a powerful medium to deliver information viz., News, Entertainment, Advertisement, Music, Games, Commerce, Education and Health. Simultaneously, they help...
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...Costa Concordia Anatomy of an organizational accident Jayvee M. Fernandez Maritime Law Midway Maritime Foundation ABSTRACT This paper analyses the grounding that occurred on the 13th of January 2012 to the cruise ship Costa Concordia. The analysis is carried out only on the conduct of navigation – and not on the emergency response - at three different levels: the errors of the bridge team, the error-inducing conditions of their workplace (the bridge), and the organizational processes behind them – following Reason’s (1997) model of organizational accident. An organizational accident is a rare, but often catastrophic, event that occurs within complex organizations as a product of technological innovation. Working under a hypothesis built on publicly available data till July 2012, the grounding of Costa Concordia appears to be an organizational accident. The paper aims to provide official investigators with a framework for the understanding of its development, which is considered critical to limit the re-occurrence of other such events. Moreover, it aspires to be the starting point for future examination of error inducing conditions across the cruising industry and the wider maritime domain. Overall, it is an attempt to address systemic issues, rather than accusing or defending individuals...
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...Chapter 6 Elements Of Research Design Instructional Goals 1. To clarify the various components of research design as indicated in Figure 5.1 of the book; 2. To highlight obvious combinations in research design choices; for example, a lab or field experiment is invariably conducted to establish cause and effect relationships; a lab experiment is always done in a contrived setting with maximal researcher interference and in a longitudinal fashion.; 3. To stress the importance of making optimal research design choices aimed at balancing scientific rigor and research costs (and feasibility). Discussion Questions 1. What are the basic research design issues? Describe them in some detail. Basic research design issues are primarily a function of the purpose of the study (whether it is exploratory, descriptive, or hypothesis-testing), and relate to such aspects as the type of study to be done (causal or correlational), the setting in which it will be done (natural or contrived), how much of researcher control will have to be exercised (very little in the case of field studies, to very much in the case of experimental designs), how many times data will have to be collected (one shot versus longitudinal), and the unit of analysis – i.e. the level at which data will be aggregated. For most correlational studies, the field setting with minimal researcher influence will be the choice. Most field studies are generally cross-sectional, though some could be longitudinal. Longitudinal...
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...Civil Aviation Policy – Consultation with stake holders Civil Aviation sector in India has soared to great heights in the last few years. However, the aviation industry’s growth will need proper policy orientation to ensure systematic, sustainable and orderly development. Hence, it is imperative that a clearly defined, long term civil aviation policy is formulated. Such policy while addressing issues related to safety, security, infrastructure development, revenue models, private sector participation etc. must also provide for a safe and comfortable yet affordable air travel to passengers. The Ministry of Civil Aviation, Government of India, is in the process of formulating a Civil Aviation Policy. The civil aviation sector has many complex areas, which need to be addressed in formulation of the policy; some of them are indicated below. Organizations and individuals are requested to give their inputs, views and suggestions on aspects given below (or any other related issues), for facilitating the Ministry of Civil Aviation in drafting the proposed Civil Aviation Policy. These may be sent to the DT section, Ministry of Civil Aviation, Rajiv Gandhi Bhawan, New Delhi, India; or e-mailed to Dtsec.moca@nic.in Views of some stake-holders already received are placed below for reference and cross fertilization of ideas. While giving your views, please mention specifically if you have any objection in keeping your views in public domain. Your views may be sent before 20th February,...
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...Model Year 12 Hydraulic Leak Complaints 19 October 2012 Our dealers began to complain of an increase in hydraulic leak failures. Their complaint was of single machines with multiple leak locations. In some cases, this meant that hoses were falling off the machine, causing a complete loss of hydraulic oil. Company A’s warranty covers the cost of the part as well as standard repair time. These dealers have become increasingly frustrated by this as they are Company Apaying drive time to and from the customer, as well as the cost of the oil. In assessing this situation, the first step was to verify that the number of leaks was increasing. At the time of the complaints, very little information was available for the current model year. Previous model year warranty data shows a trend of 2.5 Failures Per Machine (FPM) for hydraulic leaks. Taking a sample of 30 domestic machines showed an FPM of 3.2 FPM. By simply categorizing the failures to the assembly location we could quickly identify the concern areas to the hydraulic pump sub assembly and wheel motor sub assembly station. A team was assembled to monitor these two stations, and found operators who were not following the process. At this time it was also noticed that the process has high risk for failure, based on the team’s experience. We proposed improved processes that the operators could follow. We also proposed to improve the tooling to smart tools. Smart tools would reduce the risk of operator error. After the process...
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...Marina del Rey, CA 90292, USA tambe@isi.edu Many AI researchers are today striving to build agent teams for complex, dynamic multi-agent domains, with intended applications in arenas such as education, training, entertainment, information integration, and collective robotics. Unfortunately, uncertainties in these complex, dynamic domains obstruct coherent teamwork. In particular, team members often encounter di ering, incomplete, and possibly inconsistent views of their environment. Furthermore, team members can unexpectedly fail in ful lling responsibilities or discover unexpected opportunities. Highly exible coordination and communication is key in addressing such uncertainties. Simply tting individual agents with precomputed coordination plans will not do, for their in exibility can cause severe failures in teamwork, and their domain-speci city hinders reusability. Our central hypothesis is that the key to such exibility and reusability is providing agents with general models of teamwork. Agents exploit such models to autonomously reason about coordination and communication, providing requisite exibility. Furthermore, the models enable reuse across domains, both saving implementation e ort and enforcing consistency. This article presents one general, implemented model of teamwork, called STEAM. The basic building block of teamwork in STEAM is joint intentions (Cohen & Levesque, 1991b); teamwork in STEAM is based on agents' building up a (partial) hierarchy of joint intentions...
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...gratitude towards Ms. Kishori Ravi Shankar, without whose support and guidance this project would not have been possible. Special thanks to all the people from the various segments explored for providing useful insights that have helped add value to this project. Mansi Chanana & Udit Bhatia 4455 & 4447 BBS- III (M) 1.0 Franchising: An Overview Franchising (from the French for free) is a method of doing business wherein a franchisor licenses trademarks and tried and proven methods of doing business to a franchisee in exchange for a recurring payment, and usually a percentage piece of gross sales or gross profits as well as the annual fees. Various tangibles and intangibles such as national or international advertising, training, and other support services are commonly made available by the entity licensing the 'chain store' or franchise outlet (commonly shortened to the one word: franchise), and may indeed be required by the franchisor, which generally requires audited books, and may subject the franchisee or the outlet to periodic and surprise spot checks....
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