Health Care Operations Management Roles and Goals

A healthcare operations manager has many rolls when it comes to their scope of work. The general description would that a, “Healthcare operations management is a discipline that integrates scientific principles of management to determine the most efficient and optimal methods to support patient care delivery” (JR Langabeer, 2008). While healthcare operations managers must focus on cost reduction and stream lining processes they also have many other functional responsibilities. Healthcare operation manager’s also have different roles and goals throughout their career to help meet organization goals.
A healthcare operations manager has many roles such as using logistical practices to create common process throughout the organization to help stream line processes. JR Langabeer states that, “there must be a broader adoption of operational and logistical management techniques into hospital business affairs. Monitoring and maximizing labor productivity for all medical support and allied health professionals is critical to maintaining salary expenses” (JR Langabeer, 2008). These are just a few roles that a healthcare operations manager would have on the job but this role is very important to controlling cash flow. By focuses on the work force and making sure that it is productive while staying within cost and schedule is a great plan because it can maximize earnings while getting the job done on time. Other roles that BusinessDictionary.com mentioned are, “The design, execution, and control of operations that convert resources into desired goods and services, and implement a company's business strategy” (BusinessDictionary.com). This is a good point because it shows the general role of a healthcare operational manager in its most basic form of using resources to produce a good or service.

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