...I have been asked to develop an action plan for Anne Ewers as she moves forward with the ongoing merger of the Utah Opera and the Utah Symphony. A balanced scorecard has been provided for both organizations, and this document will include analysis of the strengths and weaknesses of each organization and recommendations that Ms. Ewers can take to address the weaknesses. Additionally, I will analyze the four aspects (including strengths and weaknesses) of the scorecards for each company and finally identify one highly probable issue that could arise during the merger process in the areas of finance, human resources, and customer satisfaction. Recommendations will be made for how the merged company executives can mitigate each of these issues. A1 - Utah Symphony – Strengths & Weaknesses Financial Strengths Financial Strengths | 1. No long term facility liability. Facilities | 2. Top Tier of Group II Symphony Orchestras – USO endowment was $10 million in 2002 | 3. Rising Revenue/Contributions (Projected) | The Utah Symphony has several financial strengths to their credit pre-merger. 1. According to the case study, the Symphony does not own the facility in which they perform. Instead, the facility is owned by Salt Lake County. This can be viewed as a strength because it lessens the Symphony’s long term liability in terms of mortgage/tax costs and other expenses related to the long term ownership of such a facility. 2. Pre-merger, the USO...
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...on the internet as a student is very important and many students use this information for papers or other assignments. Without the ability of identifying credible a student runs the risk of basing an assignment around information that is misguided, disproven, or flat out untrue. This is why students should learn how to not only gather information but also evaluate it for accuracy and credibility. * * Describe three strategies that students can use to identify which search results are worth exploring when using the Internet to research a topic? There are quite a few strategies students can use to identify which search results are worth exploring. Firstly, looking at the URL is the most important strategy to me. Looking for ".org", ".gov", or ".edu" in the URL is very important. The website name is also important when doing research, remembering that sites like Wikipedia are not as credible as TheNationalGeographic.com, for example. Most things ending in “.com” may not be the most credible in all cases but there are a few. That is why you must also check the summary or description of the search results. Looking at the synopsis and examining the related searches listed is very important. The summary may show signs of bias, which can show whether the site is personal, political, or research oriented. At times the synopsis may be vague but this does not mean the search is...
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...PA 571 NONPROFIT ORG MANAGEMENT PA 571 NONPROFIT ORG MANAGEMENT To Purchase this tutorial visit following link http://wiseamerican.us/product/pa-571-nonprofit-org-management/ Contact us at: SUPPORT@WISEAMERICAN.US PA 571 NONPROFIT ORG MANAGEMENT Week, TCOs, and Topics Readings/Class Preparation Activities/Assignments Week 1 TCO A What is a nonprofit? Chapter 1Chapter 2Chapter 3 Graded Discussion Topics Week 2 TCOs B, E Board and Staff Considerations Chapter 8 Mission Statement AnalysisGraded Discussion Topics Week 3 TCOs F, G Working with Volunteers Articles obtained by students Graded Discussion Topics Week 4 TCO C Strategic Planning Strategic Planning Graded Discussion TopicsMidterm Week 5 TCOs D, E Financial Issues & Information Systems Chapter 9 (pp. 115-116)Chapter 10 (pp. 128-131) Graded Discussion Topics Week 6 TCO H Fundraising & Marketing Chapter 12 (pp. 153-158, 164-171) Analysis of a FoundationGraded Discussion Topics Week 7 TCO I Ethical Issues Article “Can Public Trust in Nonprofits and Government be Restored?” in Doc Sharing Course ProjectGraded Discussion Topics Week 8 ALL TCOs Final Exam PA 571 NONPROFIT ORG MANAGEMENT Week, TCOs, and Topics Readings/Class Preparation Activities/Assignments Week 1 TCO A What is a nonprofit? Chapter 1Chapter 2Chapter 3 Graded Discussion Topics Week 2 TCOs B, E Board and Staff Considerations Chapter 8 Mission Statement AnalysisGraded Discussion Topics Week 3 TCOs F, G Working with Volunteers...
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...571 (NONPROFIT ORG MANAGEMENT) COMPLETE COURSE – DEVRY To purchase this, Click here http://www.activitymode.com/product/pa-571-nonprofit-org-management-complete-course-devry/ Contact us at: SUPPORT@ACTIVITYMODE.COM PA 571 (NONPROFIT ORGANIZATION MANAGEMENT) COMPLETE COURSE - DEVRY Week, TCOs, and Topics Readings/Class Preparation Activities/Assignments Week 1 TCO A What is a nonprofit? Chapter 1 Chapter 2 Chapter 3 Graded Discussion Topics Week 2 TCOs B, E Board and Staff Considerations Chapter 8 Mission Statement Analysis Graded Discussion Topics Week 3 TCOs F, G Working with Volunteers Articles obtained by students Graded Discussion Topics Week 4 TCO C Strategic Planning Strategic Planning Graded Discussion Topics Midterm Week 5 TCOs D, E Financial Issues & Information Systems Chapter 9 (pp. 115-116) Chapter 10 (pp. 128-131) Graded Discussion Topics Week 6 TCO H Fundraising & Marketing Chapter 12 (pp. 153-158, 164-171) Analysis of a Foundation Graded Discussion Topics Week 7 TCO I Ethical Issues Article "Can Public Trust in Nonprofits and Government be Restored?" in Doc Sharing Course Project Graded Discussion Topics Week 8 ALL TCOs Final Exam PA 571 (NONPROFIT ORG MANAGEMENT) COMPLETE COURSE – DEVRY To purchase this, Click here http://www.activitymode.com/product/pa-571-nonprofit-org-management-complete-course-devry/ Contact us at: SUPPORT@ACTIVITYMODE.COM PA 571 (NONPROFIT ORGANIZATION MANAGEMENT) COMPLETE COURSE...
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...Tiangco, Noel Christian B. OM3A- Org Mgt. Employee Empowerment: A Walt Disney Company Case Study Employee empowerment refers to the development of a person's confidence as well as abilities in a business setting. Companies utilize employee empowerment to create strong operating partnerships with personnel and enlighten them various business practices. Common attributes of employee empowerment include instructing employees to understand and feel good about themselves, showing them how to relate to other employees and customers, and offering resources for training and increasing an employee business understanding. The Walt Disney Company is an organization commonly utilized as an example for the use of employee empowerment strategies with their associates. The Walt Disney Company has actually invested copious amounts of time and work in creating a strong organizational society to teach their workers on the Disney Company’s mission and values. According to Disney's corporate website, one of the five crucial characteristics of working for Walt Disney is the passion as well as devotion from actors and staff. Disney, in some cases, describes their workers as cast members in an attempt to break the regular boundaries of the manager/employee relationship. Disney likewise makes use of advancement, quality, community, positive outlook, and decency in their organizational culture for empowering staff members as well as making the Disney Company a unique workplace. Disney...
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...A1) Bill Bailey, Chairman of the Board of Utah Opera, is cognizant of the benefits that can be reaped should a merger form between UOC and the Utah Symphony. One of his tasks is to share his view point by motivating potential supporters to become proponents of the merger. He himself is motivated by this potential merger due to the financial hardships the arts’ field in general is enduring. He understands that they merger most likely will result in profit and long term growth/stability. Whilst Bill Bailey is an advocate of the merger he is aware of potential risks. Utah opera organization is healthy financially however its continued solvency is in question due to a decline in general support of the arts that not only effects his organization, but arts organizations throughout the country. In order to convince people to support this merger Bill Bailey could subscribe to Victor Vrooms Expectancy theory of motivation. This theory concentrates mostly on a persons’ desirability of a certain outcome. It theorizes that people generally act in a certain way because they are motivated to achieve a specific result. Their behavior and acts have direct causes on outcomes (wanted or unwanted). Its about the mental processes that a person most likely will go through when they are making choices. Vroom put forth the following formula in regards to his theory M = E*I*V (motivation = expectancy * instrumentality * valence) M= The amount a person will be motivated by an outcome determined...
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...Back in 2002, arts communities across the United States were experiencing financial hardships due to the weakening economy and declines in public and private support resources. Two art organizations in Salt Lake City, Utah; the Utah Opera and Utah Symphony, are just two examples that experienced these hardships. In order to alleviate the effects of those hardships, the two company boards and Anne Ewers (general director of the Utah Opera) are convening in meetings to discuss merger of the 2 organizations. Anne Ewers was approached whether she would be interested in becoming the CEO of the merged organization. Anne Ewers has a good reputation for being energetic, enthusiastic, and fully capable of assuming this position. Her reputation also entails retiring a $450,000 debt at a previous company and growing the Utah Opera’s annual budget from $1.5 million to $5 million. A merger of the two companies will bring about different reactions and emotions from both sides and the community. We will analyze motivations of various constituents to better understand their positions for or against the merger and assist Anne Ewers in identifying issues she may experience. A1. Bill Bailey Bill Bailey is the chairman of the board of trustees at the Utah Opera. Mr. Bailey and the board will have direct a direct say in the merger by voting yes or no. When Mr. Bailey was made aware of the proposal for merger, he had concerns and showed opposition towards the merger. To motivate the rest of the...
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...Numbers 4 functions of management 19 10 managerial roles 21 8 attributes of performance excellence 49 5 ingredients of learning org 50 21st century manager 51 2 dimensions of environmental uncertainty 91 4 absolutes of management for total quality control 94 4 steps in control process 202 4 criteria of a good performance obj 207 A Administrators 17 Agenda setting 23 Administrative principles (Henri Fayol) 37 Administrative principles (Mary Parker) 37,38 Argyris’s theory of adult personality 43 Autonomy and entrepreneurship (att of perform excel) 49 Agile manufacturing 95 Absence of prejudice and discrimination (Mul org) 100 Afirmative action (Mana diver) 104 Action orientation (Plan benefits) 193 Advantage oriented (Plan benefits) 193 After-action review (controlling) 201 Asset management (info + finan control) 203 Area structures 252 Authority (dele + empower) 263 Accountability (dele + empower) 263 Authority and responsibility principle (dele + empower) 263 Advisory authority (org) 265 B Belief in human capital 13 Bureaucratic organization (Max Weber) 38 Bias toward action (att of perform excel) 49 Biculturalism 103 Benefits of planning 193 Budget 197 Benchmarking 199 Best practices 199 Benefit of MBO 207 Break-even analysis 209 Benefits of functional structures 250 Boundaryless organizations 258 C Corporate governance 9 Careers 9 Critical skills...
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...DIVERSITY MANAGEMENT * The change that has most impacted orgs in the past decade has been the growing realisation that people are an organisation’s primary source of CA (Ruona and Gibson, 2004) * Demographic changes in labour force + globalisation, has inspired HR to become increasingly more effective at developing programs that leverage the differences and diversity in the workforce * Differences in approaches: wider debate of convergent/divergent approaches to HRM WHAT IS DM? * Broadest sense: diversity in org terms means differences between working individuals such as gender, ethnicity, colour sexuality, religion, disability, age, social status, personality, amongst other categories (Ellis & Dick, 2002) * However, important to look at diversity at a national level, as the predominant diversity issues in each country are different (Shen et al., 2009). E.g while racial equality appears to be the predominant issue in the USA, multiculturalism has always been the most important dimension of diversity in Western countries, including the EU nations, Aus and NZ. * Similarly, while religion and ethnicity separate people in India, household status (hukou) differentiates off-farm migrants from urbanities in China. * In response to the growing diversity in the WF around the world, many companies have instituted specific policies/programs to enhance recruitment, inclusion, promotion and retention of disadvantaged groups * DM has historically...
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...Superior Performance Triangle: Recession can do you far worse than 10 competitors A slow economy & bear market can take a bite out of investment returns Forecast business cycleapply well tied business cycle management strategies: production, inventory, HR, Marketing, capital financingmaster building an org that is keenly tuned to the business cycle Recession is a good time to market and increase brand awareness, super time to find great people to hire, most companies are in a panic and lay off great people Org culture is good because when times are tough, major decisions won’t go through unless you all agree Movement’s in business cycle is seen by the GDP GDP= Consumption (consumer confidence, retail, home sales) + Business Investment (ISM manufacturing index) + Gov Spending (fed budget balance) + Net exports (Exports- imports) (monthly trade balance) Economists always distinguish between nominal and real gdp Secular growth trend-upward sloping line Inflation rate determines nation;’s bank’s monetary policy 6 Functional areas of Corporation: -production, inventory, supply chain management -marketing and pricing Corporate finance and credit management Capital expenditures Acquisitions and divestitures HR management Keep low inventory in recession. PACCAR makes inventories smaller when it’s recessionary time Marketing & Pricing: When there’s healthy expansion, start to increase prices Mistake: whenever there’s budget cuts, they want to raise...
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... Mon. May 5. 2014. Chapter 1 -‐ Organizations and Organizational Theory Org theory helps us understand and explain what happened to an org in the past and what may happen in the future so that we can manage orgs more effectively. Important to choose the right change strategy and design the right structure depending on the changing environment and its impact on the org à orgs are not static! Adapt to external env. *Theory: ideas about what something is, how it works; the key elements are generalizability, explanation, prediction! Large, successful orgs are still vulnerable; orgs are only as strong as their decision makers. • Current Challenges • Challenges today are different from the past, so org theory is evolving. • Top execs say that coping with rapid change is the most common problem in orgs. • Globalization: world is shrinking with rapid advances in tech/communications à ...
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...Department of Human Services in Virginia. Within the discussion, safety regarding workers going on home visits alone and not in pairs; long working hours without proper compensation, and disagreements regarding strenuous agency policies which conflict with what the state guidelines reflect. A final decision on whether a union needs to be formed to improve working conditions or whether a union is not needed will be made by the end of this written. In addition, mission, purpose, and an objective statement for a strategic plan to organize a union will be created for the group of employees willing to join a union. All employees in the group will decide on a timeline for the execution of the union. In the event that management has any objections, the union will address the management with counter arguments to their objections to prove a point that a union is needed to improve the safety of employees. Foster Care workers complete “home visits” alone in low income and crime infested neighborhoods frequently. “On January 19 in Newport News, Virginia, 26-year-old Jamile Wilson stabbed St. Vincent’s Hospital-Westchester case manager Frances Mortenson, 47, during a home visit (http://www.socialworktoday.com/archive/exc_032511.shtml). Mortenson suffered multiple stab wounds to her face and the back of her head, neck, and abdomen; she was in critical condition before undergoing surgery (http://www.socialworktoday.com/archive/exc_032511.shtml). After this incident and the reporting of other severe...
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...The summary of Management Control Systems – Kenneth A. Merchant [Prentice Hall] Summarized by Mooyoung Son Linkoping University SMIO 2009 http://cyworld.com/zekison The summary of Management Control Systems – Kenneth A. Merchant [Prentice Hall] Summarized by Mooyoung Son Linkoping University SMIO 2009 http://cyworld.com/zekison Chap 1 : MANAGEMENT AND CONTROL 1) Causes of Management -Lack of Direction -Motivational Problems -Personal Limitation 2) Avoidance -Activity elimination : Eliminate what is not working properly -Automation -Centralization -Risk Sharing Chapter 2 SECTION II 3) Result Control : Preventive type Control Helps Mgr to address strategy, org, employees are performing - Steps : 1. Define Performance dimension 2. Measure Performance 3. Setting Target 4. Provide Reward - Requirement for Effective Result control : - Knowledge of desired result : Org should know what result are desired - Ability to influence desired result : Employee have influence on result (Controllable) -Ability to measure Controllable result effectively : Org can measure result effectively (Measurable) Result measure should be : Precise, Objective, Timely, Understandable Chapter 3 4) Action Control : To ensure employees act in org’s best interest a. Form of Action control - Behavioral constraints – Negative Form (You can’t do this You can’t do that) - Pre action Review – Scrutiny(详查정밀조사) of action plan (What will they do?) - Action Accountability...
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...The summary of Management Control Systems – Kenneth A. Merchant [Prentice Hall] Summarized by Mooyoung Son Linkoping University SMIO 2009 http://cyworld.com/zekison The summary of Management Control Systems – Kenneth A. Merchant [Prentice Hall] Summarized by Mooyoung Son Linkoping University SMIO 2009 http://cyworld.com/zekison Chap 1 : MANAGEMENT AND CONTROL 1) Causes of Management -Lack of Direction -Motivational Problems -Personal Limitation 2) Avoidance -Activity elimination : Eliminate what is not working properly -Automation -Centralization -Risk Sharing Chapter 2 SECTION II 3) Result Control : Preventive type Control Helps Mgr to address strategy, org, employees are performing - Steps : 1. Define Performance dimension 2. Measure Performance 3. Setting Target 4. Provide Reward Requirement for Effective Result control : - Knowledge of desired result : Org should know what result are desired - Ability to influence desired result : Employee have influence on result (Controllable) -Ability to measure Controllable result effectively : Org can measure result effectively (Measurable) Result measure should be : Precise, Objective, Timely, Understandable Chapter 3 4) Action Control : To ensure employees act in org’s best interest a. Form of Action control - Behavioral constraints – Negative Form (You can’t do this You can’t do that) - Pre action Review – Scrutiny(详查정밀조사) of action plan (What will they do?) - Action Accountability – (의무義務) Hold employees for action required...
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...Summaries Management Control ------------------------------------------------- Session 1: Chapters 1,2,3 & 4 Chapter 1 Management and control Management control – all devices or systems managers use to ensure that behaviors and decisions of their employees are consistent with the organizations objectives and strategies (MCS) * Back end of management process * Involves managers taking steps to help ensure that employees do what is best for the org. Primary function of MC: to influence behaviors in a desirable way Benefit of MC: increased probability that organization’s objectives will be achieved Addressing types of problems: theft, fraud, unintentional error, etc Disadvantageous of MC: suppress initiative, creativity and innovation Control System: 1) Strategic Control – Is our strategy (still) valid or do we need to change it and if, how? Focus on the external tools. Management Control – Are our employees likely to behave accordingly? (do they understand what’s expected, and are they capable and willing to do so, if not how can we change it?) Focus on the internal mechanism. Causes of MC problems and needs for control: Can happen in any kind of combination simultaneously Can happen in any kind of combination simultaneously 1. Lack of direction – some employees perform poorly simply because they do not know what the organization wants form them. Management control therefore involves informing employees. 2. Motivational problems – individuals...
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