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Organisational Management

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Submitted By kwokyao
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Q1 Based on the case, identify elements which are part of the official structure and culture of the company.

Based on the case, the company Eagle Buses is established by a director of transport services who was a local government official had been in charge of the service.
The committee chairman had a powerful personality and was able to overrule any councilor on his committee who tried to intervene in bus service matters.So that, the structure in this circumstance is consider as centralization.
After few years, a new transport committee chairman took office and he was determined to make the managers of the bus services as he put it, ‘be accountable to the electorate’. He required every decision the Director wanted to make was fully discussed with him and put before his committee for further discussion. So the structure in this base is change to decentralization after changing a new chairman since all of the committee are able to participate for the decision making session.
Then, Eagle Buses is privatized. The company structure also change to the new structure which established a new broad of director with 12 members. He is also appointing Archie Leven as Chief Executive. He concentrated on competing with the other bus companies who had entered the now de-regulated transport ‘market place’. The company structure become better and formal. This structure makes the company become more systematically since there are a stratum based. Stratum based means that the director will based on their individual performance, education, social status and so on to arrange their job. Archie Leven also build a whole new culture for the company after become a chief executive. For instances, he try to improve the buses services by paint the buses with bright colors,his buying of a variety of different types of new vehicle and his encouraging of drivers to ‘race’ the drivers of

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