...Ashland University Organization Design, Development, and Change Management MBA 501 (Hybrid/Classroom & Online) Dauch Room 243 Fall 2015 Professor: Pat Berry, (MAOL), Adjunct Professor E-mail: Office Hours: Available via email, text, or phone, (330-336-4646) Credit hours: 3 Class meeting times: Face to face meetings will be September 14, 28, October 12, 26, November 9, 23. The alternating sessions after week September 14th, will be offered online via BlackBoard. Prerequisites: MBA Foundations class or equivalent Course Materials: Organization Development & Change, Thomas G. Cummings and Christopher G. Worley, 10th edition, (note the 9th edition is not the same). Course Description: This course explores the theories and concepts managers can apply, on their own or in collaboration with an OD consultant, to drive effective change management initiatives within their departments or organizations. The course examines how to create and enact positive change in business at the systems level by understanding the elements of organizational design as well as theories and models pertinent to organizational change. The course focuses on large-scale OD interventions as well as strategies and tactics managers can employ to plan, enact and monitor change within their spheres of influence. Topics covered in the course include: understanding the fundamentals of organizational design; systems thinking and its impact on the change process; defining OD and the...
Words: 2183 - Pages: 9
...APPRECIATIVE INQUIRY AS AN ORGANIZATIONAL DEVELOPMENT TOOL by Charles F. Martinetz, PhD Appreciative inquiry can get you much better results than seeking out and solving problems. That’s an interesting concept for me—and I image for most of you—because telephone companies are among the best problem solvers in the world. We trouble shoot everything. We concentrate enormous resources on correcting problems that have relatively minor impact on our overall service performance. When used continually and over a long period of time, this approach can lead to a negative culture. If you combine a negative culture with all the challenges we face today, it could be easy to convince ourselves that we have too many problems to overcome and to slip into a paralyzing sense of hopelessness. And yet if we flip the coin, we have so much to be excited about. We are in the most dynamic and the most influential business of our times. We ought to be excited, motivated, and energized. We can be if we turn ourselves around and start looking at our jobs and ourselves differently. If we kill negative selftalk and celebrate our successes. If we dissect what we do right and apply the lessons to what we do wrong, we can solve our problems and re-energize the organization at the same time. In the long run what is likely to be more useful? Demoralizing a successful workforce by concentrating on their failures or helping them over their last few hurdles by building a bridge with their successes? Don’t get...
Words: 3898 - Pages: 16
...Test Bank for Organization Development & Change Chapter 1 General Introduction to Organization Development Multiple Choice Questions 1. Which of the following is included in the definition of OD? a. OD applies to an entire system b. OD is based on behavioral science knowledge c. OD is concerned with planned change d. OD encompasses strategy, structure, and process changes e. all of the above ANS: e 2. Organization development distinguishes itself from organization change and change management by which of the following characteristics? a. addressing the effective sequence of leadership issues that produce organization improvements b. focusing narrowly on cost, quality, and schedule c. focusing on the transfer of knowledge and skills to help the system manage future change d. taking a broadly focused approach that can apply to any kind of change e. none of the above ANS: c 3. Which of the following is not one of the “stems” of OD? a. laboratory training b. environmental analysis c. action research/survey feedback d. participative management and quality of work life e. strategic change ANS: b 4. The first “T-group” was formed a. to facilitate decision making b. to work on group projects c. to make the group more cohesive d. as people related to data about their own behavior ANS: d 5. The assumption underlying the use of survey feedback in OD is a. surveys are the best way to collect data b. surveys...
Words: 14422 - Pages: 58
...are findings that complement the explorations of each author. One may find the relationship between the books to be astounding as the authors appear to mirror each other’s ideas, but one author provides insight through the use of experience and opinions, while the other uses research and supporting evidence. An effective manager should be able to integrate the concepts of organizational behavior and leadership in order to properly communicate, implement, and transform the projects of an organization whose goal is to become more competitive. The text on Organizational Behavior has provided the research and theories on the effective use of human resources, while Kotter offers a situational approach that one can easily relate to. The integration of Kotter’s eight stage process along with the text by Ivancevich have provided me with a better understanding of leadership as an ongoing fundamental process and organizational behavior as a principle that should be apparent in all organizations. Research on organizational behavior has developed into practices that many managers implement in day-to-day activities. The study of organizational behavior in and of itself is centered on the evaluation of the human resources of companies including: management, supervisors, personnel, and employees. Understanding and evaluating the attributes...
Words: 4053 - Pages: 17
...Organization Development: An Instructor’s Guide for Effective Teaching by Joan V. Gallos Purpose of this Instructor’s Guide The purpose of this instructor’s guide is to support and energize individuals who use Organization Development: A Reader in their teaching – instructors who teach courses on organizational change, OD, the history of the field, leading change, consulting skills, and organizational effectiveness and health in undergraduate and graduate programs in management, the professions, and the administrative sciences, as well as those involved in professional development and corporate education activities. More specifically, this guide provides opportunities for both new and seasoned educators to learn more about (1) the possibilities in teaching about organizational change and development; (2) ways to design courses or successful learning modules for diverse student audiences using Organization Development; and (3) suggested cases, activities, and other support materials that complement use of Organization Development. Overview of the Instructor’s Guide This instructor’s guide is divided into four parts. PART 1 provides an introduction to Organization Development: A Reader. It discusses the overall purpose and content of the book, the philosophy and central tenets that underpin it. PART 2 explores teaching with Organization Development. It contains chapter-by-chapter summaries and suggested ways to think about teaching various kinds and levels...
Words: 31240 - Pages: 125
...325 Military Intelligence Battalion Organizational Development Consultant Recommendations Nicole L. Anderson BUS300 Organizational Development 13 February 2016 325 Military Intelligence Battalion Organizational Development Consultant Recommendations Executive Summary As part of an Army wide reduction in forces, the 325 Military Intelligence has directly been affected by the military’s Forced Restructuring Initiative. The initiative has reduced and realigned its forces to meet current and future national security requirements. As a result the 325 Military Intelligence Battalion has experience a reduction in 16 position and a duty description change for 10 of its current employees. The following is overview of the action plan and my findings and recommendations. The two major areas that I analyze are Human Resource and Training and Operations. It was also necessary to ensure that all employees understand how the new structure will align with the organizations current core operations. Success depends on how well everyone in the organization understand the change process The Lewin’s Change Model and McKinsey 7s Model was used to facilitate the change process. The Lewin’s Change Model consist of three stages, Unfreeze, Change and Refreeze, which we used to manage the change and implement a schedule to reach our goal of 100% hire rate by May and 75% of employees trained by June 2016. Motivation for Change The motivation for change is based on the Army initiative...
Words: 1041 - Pages: 5
...organizational development has become the most important and strategic function of the human resource management. This paper will examine the organizational development tools and their impact on the employee development mainly related to motivation and training. Its major topic of discussion will be the outdoor training sessions and their impact of motivation and performance. Also the paper will discuss the factors that can impact the effective outdoor training sessions like study tours. Introduction The continuous changes in the technology have put the business in tough conditions to manage their employees with old system of working and management. So the human resource management has become the strategic part of the organization. Companies are focusing more on the management of their human resource to achieve their goals like cutting the cost, better performance, and high yield etc. One of the most important functions of the human resource management is the organizational development. Since the continuous change in the working techniques made the employees resistant to change. The non efficient management of the change resistant behaviors caused high employee turnover, absenteeism, low performance and ultimately results low productivity. Companies spend lot of its resources on employees’ development and training. The better trained and well developed employees bring good performance to the company which leads toward success. So the employees’ development and training is...
Words: 988 - Pages: 4
...Organizational Development Q1. Define OD and enlist its important characteristics. Ans. The literature contains several definitions of OD, to quote a few: • OD is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values and structure of organization so they can better adopt new technologies, markets and challenges, and the dizzying rate of change itself ( Bennis, 1969). • OD is planned process of change in an organization’s culture through the utilization of behavioral science, technology, research and theory. ( Burke 1982) • Organizational Development is an effort (1)planned,(2) organizational wide, (3) managed from the top, (4) to increase organization effectiveness and health through (5) planned interventions in the organization’s processes, using behavioral science knowledge. (Beckhard,1969) Let us examine this definition: 1. It is a planned change effort. An OD program involves a systematic diagnosis of the organization, the development of strategic plan for improvement, and the mobilization of resources to carry out the effort. 2. It involves the total system. An organization development effort is related to a total organization change in the culture and the reward system or the total managerial strategy. 3. It is managed from the top. In an OD effort the top management of the system has personal investment in the program and it’s outcomes. They actively participates...
Words: 10687 - Pages: 43
...HR07 Managing Change through Organisational Development Assignment No.I Assignment Code: 2013HR07A1 Last Date of Submission: 15th April 2013 Maximum Marks:100 Attempt all the questions. All the questions are compulsory and carry equal marks. Section-A Ques. 1 Explain underlying values and assumptions of OD? Can OD cope with the challenge of managing radical change? Ques. 2 Is the Action Research model of planned change better than Lewin’s changed model? Justify your stand vis-à-vis the short comings of planned change. Ques. 3 OD interventions need to be well planned and structured to promote learning and change. What factors should OD practitioners consider while structuring their interventions? Ques. 4 Discuss the meaning of organizational development. What are the various purposes for which organizational development is used? Section-B Case Study The team leader always comes just as the meeting is scheduled to begin and spreads folders and other materials across one end of the table. Team members leave two chairs on either side of that end of the Table and no one ever sits there. This allows the leader approximately one-third of the table space while the groups sits around the other two-thirds of the table. The team always waits for the leader to express before anyone speaks. The leader often begins with ten minutes review of the progress. The team is assigned the task of collecting data from the manufacturing...
Words: 934 - Pages: 4
...As they are intervening in complex human systems, capacity-development practitioners need to be flexible, adaptable and willing to learn from what they do. An important source of learning in real time is the processes and results of monitoring and evaluation (M&E). Bruce Britton explains M&E activities as they are commonly pursued and explores creative ways in which practitioners can use them for personal learning and selfreflection. He also provides suggestions on how this can be done under non-conducive organizational conditions. Monitoring and Evaluation for Personal Learning Bruce Britton By three methods we may learn wisdom: first, by reflection, which is noblest; second, by imitation, which is easiest; and third by experience, which is the bitterest. (Confucius) Introduction Capacity development practitioners collaborate in efforts to improve the capabilities of complex human systems that operate and connect at different levels. First and foremost, capacity development is a process based on the assumption that better understanding and knowledge will bring about change. Also, the planning for capacity development interventions typically rely on variations of the Logical Framework Approach (LFA), which encourage careful thinking about expected outcomes and impacts. By its very nature LFA assumes that intended results of an initiative can be established in advance because the path that a capacity development process will take can be adequately assured, which requires...
Words: 6167 - Pages: 25
...Definition of Development Organizational development (OD) is an application or process of building a greater level of efficiency within the organization. OD Organization Development is a body of knowledge and practice that enhances organizational performance and individual development, by increasing alignment among the various systems within the overall system. OD interventions are inclusive methodologies and approaches to strategic planning, organization design, leadership development, change management, performance management, coaching, diversity, team building, and work/life balance." Core values • Underlying Organization Development are humanistic values articulated the humanistic values of OD as follows: • Providing opportunities for people to function as human beings rather than as resources in the productive process. • Providing opportunities for each organization member, as well as for the organization itself, to develop to their full potential. • Seeking to increase the effectiveness of the organization in terms of all of its goals. • Attempting to create an environment in which it is possible to find exciting and challenging work. • Providing opportunities for people in organizations to influence the way in which they relate to work, the organization, and the environment. • Treating each human being as a person with a complex set of needs, all of which are important to their work and their life Objectives of OD are: ...
Words: 1077 - Pages: 5
...INTRODUCTION The topic that I have chosen is Human Process Interventions. Human Process Interventions means derive probably from the disciplines of psychology and social psychology and the applied fields of agencies dynamic and human members of the organization". Follow the theory of human system, DeSimone and Werner (2009 ,p. 498 ) outlined that " Human system- headquartered interventions are directed at bettering interpersonal, intragroup and intergroup relation". OD packages focused extra on interpersonal dynamics and social relation. The purpose of the exchange is to make the enterprise obtain the full abilities of productiveness and profitability, to be capable to remedy it does possess problems. The first journal article based on the topic is Organisation Development and Strategic Intervention for Enterprise Sustainability: Empirical Evidence from Nigeria. Author of this article is Khairuddin Idris (Ph.D). The second article is Understanding Large Group Intervention Processes: A complexity theory perspective by the author Michael J. Arena, PhD. The last article is Evaluating Group Interventions: A Framework for Diagnosing, Implementing, and Evaluating Group Interventions by the two authors Jacob de Lichtenberg and Manuel London. Based on these articles the authors mainly concern about how to help facilitators use current intervention idea and study to consultant their observe. Other than that, the significant relationship between teamwork and performance, for that reason...
Words: 1782 - Pages: 8
...Organizational Development Q1. Define OD and enlist its important characteristics. Ans. The literature contains several definitions of OD, to quote a few: • OD is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values and structure of organization so they can better adopt new technologies, markets and challenges, and the dizzying rate of change itself ( Bennis, 1969). • OD is planned process of change in an organization’s culture through the utilization of behavioral science, technology, research and theory. ( Burke 1982) • Organizational Development is an effort (1)planned,(2) organizational wide, (3) managed from the top, (4) to increase organization effectiveness and health through (5) planned interventions in the organization’s processes, using behavioral science knowledge. (Beckhard,1969) Let us examine this definition: 1. It is a planned change effort. An OD program involves a systematic diagnosis of the organization, the development of strategic plan for improvement, and the mobilization of resources to carry out the effort. 2. It involves the total system. An organization development effort is related to a total organization change in the culture and the reward system or the total managerial strategy. 3. It is managed from the top. In an OD effort the top management of the system has personal investment in the program and it’s outcomes. They actively participates in the management...
Words: 10688 - Pages: 43
...Change is vital in every organization to survive and to keep up with the ever-changing technology and environment. They include globalisation, clashing cultures and diversity, changing technology, challenging economies, the need to be more efficient, innovative and responsive to customer demands, corporate social responsibilities, and aging and growing population (Thompson, 2009). In order to survive, organizations are required to constantly change so that it remains competitive with the changing environment Organization development is different from organizational change. It is primarily concerned with change that is goaled towards transferring the knowledge, skills and expertise needed to achieve goals and solve problems. The intention is to improve the organization in terms of problem solving, quality of work life, etc and moving the organization to a better direction or position in order to have better performance, lower turnover and higher job satisfaction in employees. Organizational change whereas, is more broad in perspective and can refer to any changes in the organization from change in organizational structure to technical or managerial innovations Organizational targets for planned change include changes in strategy, objectives, technology, culture, structure, processes, management etc. These change activities in the organization are managed, facilitate and implement by change agents. There will be a discussion on why organizations enlist the help of change agents...
Words: 1512 - Pages: 7
...Discuss organizational development in details -30 Marks Organizational development can be defined as:- * OD is a response to change, a complex educational strategy intended to change the beliefs, attitudes, values and structure of organization so they can better adopt new technologies, markets and challenges, and the dizzying rate of change itself( Bennis, 1969). * OD is planned process of change in an organization’s culture through the utilization of behavioral science, technology, research and theory. ( Burke 1982) * Organizational Development is an effort (1)planned,(2) organizational wide, (3) managed from the top, (4) to increase organization effectiveness and health through (5) planned interventions in the organization’s processes, using behavioral science knowledge. (Beckhard,1969) Let us examine this definition: 1. It is a planned change effort. An OD program involves a systematic diagnosis of the organization, the development of strategic plan for improvement, and the mobilization of resources to carry out the effort. 2. It involves the total system. An organization development effort is related to a total organization change in the culture and the reward system or the total managerial strategy. 3. It is managed from the top. In an OD effort the top management of the system has personal investment in the program and it’s outcomes. They actively participates in the management of the effort. This does not mean that they must participate...
Words: 3651 - Pages: 15
