...Running head: CASE STUDY ON GREENHEART Case Study: Greenheart and the Quest for Corporate Environmental Sustainability Name University Professor Course April 12, 2012 Abstract Greenheart has greatly reduced in promoting environmental sustainability after a change of ownership and some financial difficulties brought by the environment. With this, its leader should remember that the greatest promoter of power is people. By increasing the number of internal stakeholders and supporting their coordinators, the company can again revive their lost power and ambiance and bring back again the gains and the resources that were once lost. Case Study: Greenheart and the Quest for Corporate Environmental Sustainability Introduction Greenheart is a multinational food producer stated in Netherlands since 1900s. It has long sought environmental sustainability through ample means of reducing its environmental impact. However, with the change of ownership and some economic difficulties, environmental issues became merely of secondary importance, taking them more in a structured, integrative, and “realist” basis. The new owner had a singular approach and would rather focus more on the marketing issues, with some shifts in corporate values and corporate mission statement. After 2002, the vision statement no longer mentioned the environment but rather the initiative to be a world leader in the food industry...
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...ETHICAL CHALLENGES FOR BUSINESS IN THE NEW MILLENNIUM: CORPORATE SOCIAL RESPONSIBILITY AND MODELS OF MANAGEMENT MORALITY Archie B. Carroll Abstract: As we transition to the 21 s« century, it is useful to think about some of the most impor tant challenges b u s i n e s s and other organizations will face as the new millennium begins. What will constitute "business as usualI" in the business ethics arena as we start andiiiuvc iniu intonew i^eiiiuiyr iviy uvciaii iiiijugiii I3 tiioi wethought is that we will move me the new iry? My overall win aiiu pulsate into the future on our current trajectory and that the new century will not cause cataclysmic changes, at least not immediately. Rather, the problems and challenges we face now we will face then. Undoubtedly, new issues will arise but they will more likely be extensions of the present than discontinuities with the past. A s we transition to the 21*' century, it is useful to think about some of the most important challenges business and other organizations will face as the new millennium begins. As I write this essay, the public seems to be more concerned with the Y2K problem and whether their computers will keep working, their power will stay on, their investments will be secure, there will be food in the pantry, airplanes will still fly, and that life as we know it will continue as usual. Optimistically, by the time this is published we will all look back and conclude that technology is amazing...
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...Transformational Leadership Introduction “The goal of transformational leadership is to ‘transform’ people and organizations in a literal sense – to change them in mind and heart; enlarge vision, insight, and understanding; clarify purposes; make behavior congruent with beliefs, principles and values; and bring about changes that are permanent, self perpetuating, and momentum building” (Covey, 1990, p. 287). The goal of the transformational leader is to change the ineffective to the effective. The leader would make changes to ensure the effectiveness, growth and outcome benefits the corporation. Transformational leadership is the “style of leadership in which the leader identifies the needed change, creates a vision to guide the change through inspiration, and executes the change with the commitment of the members of the group” (Transformational Leadership, n.d.). Northouse (2007) goes further to explain transformational leadership as the process whereby a person engages others and creates a connection that raises the level of motivation and morality in both the leader and the follower (p. 176). Two of the most inspirational transformational leaders of this generation have been Martin Luther King and John F. Kennedy. King, with his “I have a Dream” speech inspired the Civil Rights movement. President Kennedy’s vision of “landing a man on the moon and returning him safely to earth” inspired the space race of the 1960s and 1970s (Greenberg, 2005, p. 364). These men...
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...diminished due to financial scandals brought on by poor decision making, dishonesty and a move away from morals, values, and ethics. With the perception of accounting at an all-time low, there is a need to reinvent the profession. The following pages of this research paper will examine the Model of Organizational Trust, and its three elements of ability, benevolence, and integrity. The three elements will be defined and explained using support from peer-reviewed articles. The report will also discuss the ways in which the elements are incorporated in the AICPA’s Code of Professional Conduct. The elements will be examined to learn the ways in which they help to promote trust in the accounting profession and finally, suggestions will be proposed to help improve public trust in the accounting profession. Introduction An essential component every profession must possess in order to garner satisfaction and commitment from clients and customers is trust. Trust cannot be gained quickly; it is developed over time through interactions, observations, and an understanding of another’s beliefs and values (Mayer, Davis, Schoorman, 1995). However, a person’s stated beliefs do not often dictate their behavior. In pursuit of professional goals, individuals often set aside what they know to be right and act in a manner that benefits them either financially, with recognition, or in some other manner (Six & Sorge, 2008). Over the past decade, the accounting profession has seen an erosion of public trust...
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...added required courses on people skills to many of their curricula. Why have they done this? A. Managers no longer need technical skills in subjects such as economics and accounting to succeed. B. Managers need to understand human behavior if they are to be effective. C. These skills enable managers to effectively lead human resources departments. D. A manager with good interpersonal skills can help create a pleasant workplace 3) Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals? A. Party B. Unit C. Community D. Organization 4) Which of the following is not one of the four primary management functions? A) controlling B) planning C) staffing D) organizing E) leading 5) Determining how tasks are to be grouped is part of which management function? A. Leading B. Planning C. Controlling D. Organizing E. Contemplating 6) Which of the following is least likely to be considered a manager? A. A lieutenant leading an infantry platoon B. An administrator in charge of fund-raising activities in a nonprofit organization C. A doctor who acts as head of the physiotherapy department at a public hospital D. The mayor of a large city E. An IT technician who enables communication between all of a company’s Employees 7) Which of the following is a reason that the study of organizational behavior is useful? A. Human...
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...competitiveness. Privatesector support for the Program in the form of funds, volunteer efforts, and participation in information transfer continues to grow. To ensure the continued growth and success of these partnerships, each of the following organizations plays an important role. board is appointed by the Secretary of Commerce and consists of distinguished leaders from all sectors of the U.S. economy. The Board of Overseers evaluates all aspects of the Program, including the adequacy of the Criteria and processes for determining Award recipients. An important part of the board’s responsibility is to assess how well the Program is serving the national interest. Accordingly, the board makes recommendations to the Secretary of Commerce and to the Director of NIST regarding changes and improvements in the Program. Foundation for the Malcolm Baldrige National Quality Award The Foundation for the Malcolm Baldrige National Quality Award was created to foster the success of the Program. The Foundation’s main objective is to raise funds to permanently endow the Award Program. Prominent leaders from U.S. organizations serve as Foundation Trustees to ensure that the Foundation’s objectives are accomplished. A broad cross section of organizations throughout the United States provides financial support to the Foundation. Board of Examiners The Board of Examiners evaluates Award applications and prepares feedback reports. The Panel of Judges, part of the Board of Examiners, makes Award...
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...2.0 LITEREATURE REVIEW The purpose of this study was to examine leadership behaviours especially Ethical Leadership as it impacts the third sector organizations’ performance. This chapter is comprised of reviewed literature regarding leadership, ethical leadership and the third sector organisations. Specifically, this chapter will be broken down into (a) Leadership (b) leadership behaviours (c) ethical leadership in the Third Sector (d) Organisation Performance (e) the impact of ethical Leadership in the third sector’s performance. 2.1 LEADERSHIP Leadership is one of the world’s oldest preoccupation. The understanding of leadership has figured strongly in the quest for knowledge (Bass 1990). Purposeful stories have been told through the generations about leaders’ competencies, ambitions, and shortcomings; leaders’ rights and privileges; and the leaders’ duties and obligations. A review of relevant literature has uncovered many different definitions of leadership. Leadership remains one of the most relevant aspects of organizational context (Nwokocha 2011). For more than five decades ago, the term leadership has been a researchable topic. Mostly, the research work focuses on issues of quality of leadership, ability of a leader, or leadership effectiveness, or leadership styles (Daft 2008, Bass 1990, Erez et al 2001 & Yukl 2006) Stogdill (1974, p. 259) stated that “ there are almost as many definitions of leadership as there are persons who have attempted to define...
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...The Center for Army Leadership (Center for Army Leadership) conducts research on trends in leadership development, leadership sets the current requirements for Army leaders and develops leadership training curriculum used throughout the U.S. Army . Located in the U.S. Army Command and General Staff College at Fort Leavenworth in Kansas. Introduction General MacArthur, in a speech in 1962, spoke to the soldiers about what he had learned about his military service in his long career of fifty years and two world wars: "Your mission is to win our wars. You have been trained to fight. Yours is the profession of arms, the will to win, the sure knowledge that in war there is no substitute for victory, that if you lose, the nation will be destroyed. " That desire to fulfill the mission against all adversities that may arise is what is called "warrior ethic" and is what differentiates the military profession from any other. If this were not enough reason for a military leader at best, be added that his subordinates deserve nothing less. This reference manual United States Army was created in order that staff can prepare for this great responsibility. The ideas presented in the book are the result of two centuries of experience and wisdom, guided by continuous learning through practice and the need to respond to an ever-changing and challenging. Leadership is not about rank or stars on the uniform, but of responsibility and mission accomplishment. Therefore, the principles outlined...
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...The paper questions the fashionable ideas, that bureaucratic organization is an obsolescent, undesirable and non-viable form of administration, and that there is an inevitable and irreversible paradigmatic shift towards market- or network organization. In contrast, the paper argues that contemporary democracies are involved in another round in a perennial debate and ideological struggle over what are desirable forms of administration and government, that is, a struggle over institutional identities and institutional balances. The argument is not that bureaucratic organization is a panacea and the answer to all challenges of public administration. Rather, bureaucratic organization is part of a repertoire of overlapping, supplementary and competing forms co-existing in contemporary democracies, and so are market-organization and network-organization. Rediscovering Weber’s analysis of bureaucratic organization, then, enriches our understanding of public administration. This is in particular true when we (a) include bureaucracy as an institution, and not only an instrument; (b) look at the empirical studies in their time and context, and not only at Weber’s ideal-types and predictions; and (c) take into account the political and normative order bureaucracy is part of, and not only the internal characteristics of “the bureau”. 2 Making sense of public administration Is “bureaucracy” an organizational dinosaur helplessly involved in its death struggle? Is it an...
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...this journal is available at www.emeraldinsight.com/0143-7739.htm LODJ 33,1 Are ethical theories relevant for ethical leadership? Michel Dion ´ Universite de Sherbrooke, Sherbrooke, Canada Abstract Purpose – The aim of this study is to know if ethical theories could be connected to some leadership approaches. Design/methodology/approach – In the paper eight leadership approaches are selected: directive leadership, self-leadership, authentic leadership, transactional leadership, shared leadership, charismatic leadership, servant leadership, transformational leadership. Five western ethical theories (philosophical egoism, utilitarianism, Kantianism, ethics of virtue, ethics of responsibility) are analyzed to see to what extent their basic concepts could be connected to one or the other leadership approach. Findings – A given ethical theory (such as philosophical egoism) could be suitable to the components of various leadership approaches. Ethical leadership does not imply that a given leadership approach is reflecting only one ethical theory. Rather, ethical leadership implies that for different reasons, various leadership approaches could agree with the same ethical theory. This is what we could call the “moral flexibility of leadership approaches”. Research limitations/implications – This study focuses on western ethical theories. A similar study should be undertaken for Eastern ethical theories coming from Buddhism, Hinduism, Confucianism, or Daoism. Practical implications...
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...Running head: ETHICAL BEHAVIOR AND THE WORKPLACE How Businesses Are Using Technology to Enforce Ethical Behavior in the Workplace: Jonathan R. Jordan Liberty University Abstract Many companies and organizations are finding enviable growth and expansion only by delving into new markets. To accomplish this, companies must seize the advantage of utilizing the latest and most effective technology. With the rapid advancement of technology, the importance of business ethics has increased immensely. Ethics has always been an important subject as long as companies and organizations have been conducting business. However, this rapid technological advancement has and will have a tremendous impact on business ethics. This literature review will explain how businesses are using technology to enforce ethics in the workplace. It will discuss how the progression of technology is forcing businesses and organizations to approach their operations from an ethical perspective. It will explain the importance of business ethics, and will provide research concerning what has been accomplished to utilize technology in enforcing business ethics. Ethics The concept of ethics involves deciding what kind of work life businesses and companies should seek for their employees (Audi, 2009). Morality, honesty, and integrity, are ethical concerns that are seemingly deficient in modern society. However, the concept of ethics reaches further into the fiber of corporations and businesses...
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...power increases how severely people punish transgressors. Further, we argue that this greater severity stems from an increased sense of moral clarity instilled by the psychological experience of power. We investigate the linkages among power, moral clarity, and punishment across multiple studies. Individuals with an increased sense of power advocated more severe punishments for transgressors than did those with a diminished sense of power. Further, moral clarity mediated the link between power and severity of punishment. We discuss the implications of these findings for managers in organizations and researchers interested in punitive reactions to moral transgressions. Ethical standards of professional conduct often are implicit or tacitly held (Flynn & Wiltermuth, 2010; Haidt, 2001; Turiel, 2002), making it difficult for members of organizations to know which types of behavior are permissible and which are not (Treviño, 1986). Although many employees can and do seek guidance on moral matters from colleagues (Treviño, 1990), the advice they receive often varies according to whom they ask. Coworkers can send mixed signals about what constitutes morally appropriate behavior. Indeed, the viewpoints expressed by top management frequently differ from those expressed by immediate supervisors, close peers, or even an organization’s formal code of conduct (Jones & Ryan, 1997; Tenbrunsel, Smith-Crowe, & Umphress, 2003). Given this ambiguity surrounding ethical standards in the workplace...
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...Test Bank Description of the Test Bank This test bank consists of 300 multiple-choice items grouped by chapter and topic. Most of the items were selected from the test bank used with the prior edition of the book, but some are new and some are revisions of earlier items. The test items measure specific knowledge about the concepts, theories, research findings, and action guidelines in this edition of the book. Most items deal with major concepts and issues rather than with trivial or obscure points. However, the items are not intended to measure the ability to evaluate, synthesize, or integrate the material. To assess this type of knowledge, it is necessary to supplement the objective exams with other measures such as essay exams and papers. The review questions at the end of each chapter provide one source of essay questions, and they also provide guidance to students in studying for multiple choice exams. Students who take the time to develop answers for the review questions should be able to answer most items correctly. Written analyses of cases provide another opportunity to evaluate how well students understand the concepts and theories. When giving instructions for a test drawn from this set of items, remind students to read each item carefully and examine each response choice before selecting the best one. Careless reading is a common source of error in this type of exam. Remind students to notice when an item is worded negatively (e.g., "Which of the...
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...MCQ’S Chapter 1: Defining Marketing for the 21st Century 1. Good marketing is no accident, but a result of careful planning and ________. a. execution b. selling c. strategies d. tactics e. research Answer: a Page: 4 Level of difficulty: Medium 2. Marketing is both an “art” and a “science”—there is constant tension between the formulated side of marketing and the ________ side. a. creative b. selling c. management d. forecasting e. behavior Answer: a Page: 4 Level of difficulty: Easy 3. The most formal definition of marketing is ________. a. meeting needs profitably b. identifying and meeting human and social needs c. the 4Ps (Product, Price, Place, Promotion) d. an organizational function and a set of processes for creating, communicating, and delivering, value to customers, and for managing customer relationships in ways that benefit the organization and its stake holders. e. improving the quality of life for consumers Answer: d Page: 6 Level of difficulty: Medium 4. Marketing management is ________. a. managing the marketing process b. monitoring the profitability of the companies products and services c. selecting target markets d. developing marketing strategies to move the company forward e. the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value Answer: e Page: 6 Level of difficulty: Easy 5. A transaction involves...
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...Arroyo Fresco Community Health Center Case Study The Arroyo Fresco Community Health Center Case Study was prepared for use in the 2006 Malcolm Baldrige National Quality Award Examiner Preparation Course. The Arroyo Fresco Community Health Center Case Study describes a fictitious nonprofit organization in the health care sector. There is no connection between the fictitious Arroyo Fresco Community Health Center and any other organization, either named Arroyo Fresco Community Health Center or otherwise. Other organizations cited in the case study also are fictitious, except for several national and government organizations. Because the case study is developed to train Baldrige Examiners and others and to provide an example of the possible content of a Baldrige application, there are areas in the case study where Criteria requirements are not addressed. CONTENTS 2006 Eligibility Certification Form ………………………………………………………………… Organization Chart ………………………………………………………………………………… 2006 Application Form …………………………………………………………………………… Glossary of Terms and Abbreviations ……………………………………………………………… Preface: Organizational Profile P.1 P.2 Organizational Description ……………………………………………………… xviii Organizational Challenges ……………………………………………………… xxi i xi xii xiv Category 1—Leadership 1.1 1.2 Senior Leadership ……………………………………………………………… Governance and Social Responsibilities………………………………………… 1 3 Category 2—Strategic Planning 2.1 2.2 Strategy Development ………………………………………………………… Strategy Deployment...
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