...Organizational Change Plan - Part III The process of organizational change is often intimidating or overwhelming. The prospect of change is not often received well by those in the organization involved in the areas considered for change. Organizational leaders need to monitor and evaluate the staff and patients throughout the process of the proposed change implementation. The constant monitoring is crucial to the success and obtaining the desired outcomes. Monitoring the process and the changes along the change path enables the leadership to determine the success of the process or the need to a pause to re-evaluate and possibly alter the change. According to Spector (2010), “Effective leaders communicate downward to make sure employees at all levels understand in a clear and consistent way the purpose and direction of the firm” (p. 192). Changing any facet of the health care delivery process is difficult at best; the move toward technology is much harder and more challenging. Gaining the support for the change improves the success of the change by getting staff on board and involved in the change. Involving the staff allows staff to have inputs to the change and modifications to the change process along the path. Effectiveness of the Organizational Change Change effectiveness is measured in various ways. The change to ePrescribing and the overall effectiveness of the change requires a collaboration of effort. . Leadership must review the current procedures for...
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...THE EFFECT OF BUDGETARY CONTROL ON EFFCTIVENESS OF NON GOVERNMENTAL ORGANISATIONS IN KENYA REBECCAH NYAMBURA KIMANI A RESEARCH PROJECT SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE DEGREE OF MASTER OF SCIENCE FINANCE, SCHOOL OF BUSINESS, UNIVERSITY OF NAIROBI OCTOBER 2014 DECLARATION I declare that this project is my original work and has not been submitted for examination in any other university. Signed………………………………………Date…………………………………… REBECCAH NYAMBURA D63/71147/2014 This project has been submitted for examination with my approval as the university supervisor Signed………………………………………Date…………………………………… MR. MIRIE MWANGI Lecturer, Department of Finance and Accounting School of Business University of Nairobi ACKNOWLEDGEMENT I am deeply indebted to all those who in their own way contributed to successful completion of this study. First and foremost I thank the almighty God, to whom all knowledge, wisdom and power belong for sustaining me in good health, sound judgment and strength to move on and complete my master’s studies. Special appreciation goes to my supervisor for his dedication, guidance, valuable suggestion and ideas throughout the course of this project. Without his enormous support this study would not have been successful. Thanks to my family who always inspired me in every step to accomplish this study. I am eternally grateful for your love, encouragement and support in all my endeavors. DEDICATION I dedicate this project to my...
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...Project Part 1 Task 1: Risk Management Plan EC-Council University Introduction A risk management plan (RMP) is important to the DLIS and DLA because it will help us to identify and mitigate IT risks before they become catastrophic issues. This RMP will outline the objectives of the DLIS, the risks associated with the DLIS IT infrastructure, quantify these risks, develop a response plan to these risks by identifying roles and responsibilities of individuals, and control these risks. Controlling the risks that have been identified will happen in one of two methods: establish a reserve by allocating risk contingencies for known risks or through the continuous monitoring established as part of this plan. Outline for RMP 1) Identify the objectives of the DLIS a) Organizational financial goals b) Organizational risk acceptance levels c) Organizational business goals 2) Identify risks d) Identify potential risks to the DLIS infrastructure e) Review previous RMP’s for identified risks and their priority levels 3) Develop a Response Plan f) Define each risk, to include probability and potential negative impact g) Identify roles and responsibilities of individuals and organizations to mitigate risks 4) Quantify Each Risk Identified h) Identify high cost objectives i) Identify high cost mitigation techniques j) Identify high loss critical infrastructure 5) Control Risk k) Establish...
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...Module 6 Organizational leadership 3 marks 1) What do you mean by “charisma”? Ans: Charisma is a trait found in individuals whose personalities are characterized by powerful charm and magnetism (attractiveness) and superior capabilities of interpersonal communication and persuasion. According to Weber, charisma is a pure form of authority based on the gift of divine grace. The term charisma is applied to a certain quality of an individual personality by virtue of which he is considered extraordinary and treated as endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities. 2) Who is a charismatic leadership? Ans: Charismatic leadership is a leadership based on the leader’s ability to communicate and behave in ways that reach followers on a basic, emotional way, to inspire and motivate. 3) Define the term “transactional leadership”. Ans: A transactional leader is one who guides and motivates his follows in the direction of establish goals by clarifying role and task requirements. It involves exchange relationship between leader and the followers. It is a perception for mediocrity and that transformational leadership leads to superior performance in organization facing demands for renewal and change. 4) Differentiate between transformational and transactional leadership...
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...St Joe’s Hospital Organizational Change-Part III St Joe’s Hospital Organizational Change-Part III Part three of St Joe’s Hospital comprehensive plan is focusing on strategies for evaluating the organizational change; this will include a description of the effectiveness of the organizational change after implementation, measurements of the outcome of the organizational change, and measuring quality, cost and satisfaction of the organizational change. The Chief Executive Officer (CEO) is developing an evaluation team for the task of evaluating the change after implementation. The implementation of the organizational change of placing a Pyxis Medstation System in the nursing departments and emergency room is complete. The daily monitoring of the nursing staff is successful, and there has not been any resistance from the nursing staff on the new way to give medication. To review the organizational change plan part one and two. The organizational change was to place a Pyxis Medstation System in the nursing departments and the emergency room. The leaders did a review of the needs, barriers, and things influencing the change. Some of the needs and things influencing the hospital to make the change were, decreasing pharmacies times with medication deliveries...
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...Organizational Change Plan: Part III September 16, 2013 HCS/587 Professor Georgetta Baptist Organizational Change Plan: Part III The AIDS Resource Center of Wisconsin (ARCW) is currently attempting to implement an extensive change by establishing a new needle exchange program within Duluth, Minnesota. It has become apparent that the prevalence and incidence of Hepatitis C and HIV cases are steadily increasing, resulting in a strong need for a prevention facility such as this. Consequently, ARCW management must assess the overall readiness for change within the organization. By utilizing internal and external resources, identifying significant roles within this change process, providing various means of monitoring the implementation of this plan, and encouraging effective communication techniques, the change process will flow smoothly. After the change has been successfully executed, management must determine the effectiveness of the change post-implementation. In order to accomplish this, identifying and understanding outcome measurement strategies is essential. Most importantly, outcome strategies related to quality, cost, and satisfaction can give management clear insight into how far they’ve come and how far they have yet to go. Determining Effectiveness of Change after Implementation It is vital that the effectiveness of the new needle exchange program be determined after its implementation. Management should have established clear goals...
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... 1. INTRODUCTION Human resource Management is, perhaps, the oldest and most widely researched subject in management. Yet, as technologies change, cultural diversities occur and people’s expectations undergo fundamental shifts towards newer and newer dimensions. For instance, professionals are gaining more say in the running of organizations. Even where governance is by people who own the majority stakes, their own positions and the respect they command are contingent upon their competence rather than ownership. (Ahuja, 2005 880) “ Management is the art of getting things done through other people. Management is the dynamic, life-giving element in every business. Without it the resources of production remain resources and never become production.” (Sharma, 2004 11) This definition emphasizes that the managers achieve organizational objectives getting things done through the employees. Human resource Management is very essential for successful running of an enterprise. It ensures proper use of physical and human resources by deriving the best results. It leads to efficient performance and higher productivity. Human Resource Management is very essential for every organization to make productive use of human physical and financial resources or the achievement of the organizational goals. It helps in determination of objectives. No organization can succeed in tits mission unless its objectives an identified and well denied. Management helps...
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...The Case for Change at Toyota Motor Corporation Process Identification and Improvement Plan ______________________________________________________________________________ Unit 1 Assignment 1 MBA 6022 Lynette D. Capella University Abstract This Process Identification and Improvement Plan will begin with a summary of the Toyota Motor Corporation and core commitment to safety, quality and volume. It will also refer to the case study review titled “Toyota: The Accelerator Crisis (2010), by Greto, Schotter, and Teagarden for a synopsis of the accelerator and automobile recall crisis that affected the company’s reputation, image and near financial collapse. It also identifies two distinct process areas have been targeted for improvement, Toyota’s HR management systems and TPS/Lean Production System which need to be integrated. Furthermore, this plan will further discuss areas of development, positive impact and benefits to the company— and demonstrate how if a process change does occur how it will negatively impact this particular industry/ areas for improvement or innovation and then discussing the specific opportunities including impact and benefits. Introduction Toyota Summary: According to Greto, (2010), in 1933, Toyota Motor Corporation was originally founded as a division of Toyoda Automatic Loom Works; which was dedicated to the production of vehicles under the guidance of Kiichiro Toyoda. The company’s first automobiles were the A1 passenger cars...
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...which of the first four (4) stages of organizational growth presents the greatest single challenge and why. The first four stages characterize the period from inception of a new venture to the attainment of organizational maturity. This period includes the development of an entrepreneurship through the stage when the firm becomes a professionally managed firm. Stage III professionalization would the greatest single challenge because an organization must never lose its entrepreneurial mind set or spirit, but it must begin to develop the infrastructure and professional management systems required to facilitate its future growth. This a delicate balancing act. If an entrepreneurship is carried to an extreme in large companies, it can result in chaos, and chaos ultimately leads to organizational difficulties and even bankruptcy. (Flamholtz & Randle, 2007) The entrepreneurial personality can be a barrier to success at Stage III. Making the transition from an entrepreneurship to professional management involves more than just the development of operational and management systems. It requires a profound mind-set change on the part of people, especially the founders—the entrepreneurs. This transition may be a difficult task for entrepreneurs because they may fear of becoming “bureaucratic” and then confuse bureaucracy with systems. Some of this is deeply rooted in their personalities; they do want to be controlled by anyone or anything—not plans, not role descriptions, not policies...
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...million’s guests Air Asia has been in the spotlights for all the rights reason, for aggressive marketing, for awards and achievements. Air Asia is one of the award winning and largest low fare airlines in the Asia expanding rapidly since 2001. With a fleet of 72 aircrafts, Air Asia flies to over 61 domestic and international destinations with 108 routes, and operates over 400 flights daily from hubs located in Malaysia, Thailand, and Indonesia. Today, Air Asia has flown over 55 million guests across the region and continues to create more extensive route network through its associate companies. Air Asia believes in the no-frills, hassle-free, low fare business concept and feels that keeping costs low requires high efficiency in every part of the business. Through the corporate philosophy of “Now Everyone Can Fly”, Air Asia...
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...STUDY ON CHANGE MANAGEMENT; RESISTANCE TO CHANGE MANAGEMENT; AND TO OVERCOME RESISTANCE TO CHANGE. INDEX 1. INTRODUCTION TO CHANGE 2 a. CONCEPT OF ORGANIZATIONAL CHANGE 2 b. FORCES FOR CHANGE 3 2. CHANGE MANAGEMENT 5 a. PROGRESS THROUGH CHANGE MANAGEMENT 6 b. LEVELS OF CHANGE 7 c. TYPES OF CHANGE 8 d. STEPS IN MANAGING CHANGE 9 e. COMMON FACTORS TO SUCCESFUL CHANGE MANAGEMENT 10 3. RESISTANCE TO CHANGE 11 a. CAUSES OF RESISTANCE 11 b. SYMPTOMS OF RESISTANCE 13 c. BENEFITS OF RESITANCE 14 4. OVERCOMING RESISTENCE TO CHANGE 15 5. APPROACHES TO MANAGING CHANGE 18 a. HARRIS’S FIVE-PHASE MODEL 18 b. LEWIN’S THREE-STEP CHANGE MODEL 19 c. KOTTER’S EIGHT-STEP PLAN 20 6. CASE STUDY 22 7. BIBLIOGRAPHY 24 1. CHANGE ‘Change is the law of nature’. Nothing is permanent except change. Today’s business environment is unprecedented, in terms of the richness of its opportunities — and the scope of its challenges. The need to be nimble, to be able to make quick and effective changes in organizations, is vital in order to remain both relevant and competitive. Change can be...
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... DEFINITIONS Management is a process of achieving organizational goals by engaging in the function of planning, organizing, leading and controlling. Kibera (1996) defines management as a set of activities directed at the efficient and effective utilization of resources in pursuit of one or more objectives. A manager is a person responsible for directing the efforts aimed at helping the organization achieve its goals. Managerial performance is the measure of how efficient and effective a manager is i.e. how well he/she determines and achieves appropriate objectives. Organizational performance is the measure of how efficient and effective an organization is i.e. how well it achieves appropriate objectives. MANAGEMENT FUNCTION Management is referred to as a process because it is a systematic way of doing things. Like any other process, all managers engage in certain interrelated activities in order to achieve their desired goals. Four of the key management functions are:- a) Planning - Is the process of setting goals and deciding how best to achieve them. b) Organizing - Involves allocating and arranging human and non human resources for the successful implementation of plans c) Leading - Is the process of influencing others to engage in work behavior necessary to reach the organization goals. d) Controlling - Involves regulating organizational activities so that actual performance conform to expected...
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...provide its members with the necessary skills to meet current and future job demands. The HRD functions are; Training and Development Organizational development Career development. Training and Development Training is the process of improving the knowledge, skills and attitudes of employees for the short term, particular to a specific job or a task e.g. Employee orientation Skills and technical training Coaching Counseling Development is preparing for future job responsibilities, while increasing the capacity to perform at a current job. e.g. Management training Supervisory development In the field of HRM, Training and development is the field concerned with organizational activity aimed at bettering the performance of individuals and groups in organizational setting, it has been known by several names including; employee development, leaning and development etc. Training and development encompasses three main activities. They are; Training, Education and Development. The principal objective of training and development divisions in to ensure the availability of a skilled and willing work force to an organization ensures that randomness is reduced and learning or behavioral change take place in structured format. Training and development offers competitive advantage to a firm by removing performance deficiencies...
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...leading marketing executives to reconsider the goals, structure, and effectiveness of their marketing arms. As a comprehensive review of a company’s market environment, the marketing audit identifies any inadequacies in overall marketing structures. It also identifies operational strengths and weaknesses and recommends the necessary changes to the company’s marketing strategies. If the marketing audits are done correctly, they will provide management with a useful and analytical tool for evaluating, measuring, motivating and revising management actions (Mylonakis, 2003). The growing complexity of the current market environment necessitates a more systematic scrutiny and evaluation process of the organisational preparedness to deal with the dynamic market. The existing information gathering and processing methods, generally, lack a comprehensive and integrated structure that incorporates the entire marketing function as well as providing strategic recommendations for action. The marketing audit, characterised as a systematic, comprehensive, objective, and independent approach, can assist the manager to understand the working of the individual parts of the organisation and their contribution to the total system geared toward the achievement of the organisational objectives. An empirical study of the marketing audit can provide some insight into management’s perception of the benefits of the marketing audit as well as the current procedural aspects of the marketing audit, which are...
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...Career Development Plan Part III – Performance and Career Management Damesha N. Horace HRM/531 Human Capital Management June 21, 2010 Career Development Plan Part III- Performance and Career Management A training and mentoring program was implemented for the new InterClean sales force. Our next step is to develop a performance and career management program that continues to work in alignment with the company’s new strategic direction. Performance management includes activities to ensure that goals are consistently being met in an effective and efficient manner. Performance management reminds us that training, strong commitment, and hard work alone is not enough to achieve desired results. InterCleans major contribution of performance management is its focus on achieving results – the sales team will be trained to engage directly with facilities managers, health care professionals, and operational executives in their customers' organizations (University of Phoenix, n.d). In addition to performance management, career management is a critical tool that will be applied to provide employees with a life long, self-monitored process of career planning that involves setting personal goals and formulating strategies for achieving them. The development of a performance and career management program will explain the employee feedback process, manager’s assistance with helping employee’s reach a higher level of performance, opportunities for advancement...
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