Premium Essay

Outsourcing in Bangladesh

In:

Submitted By jamilrobin
Words 2702
Pages 11
Bangladesh Software and IT Service Industry Recent Trends & Dynamics
Software and IT service industry in Bangladesh has crossed a long road over the last few decades. It has matured. The industry no more remains at the sideline. It joined the mainstream. Not only the industry is contributing significantly in the national income, but also it has been playing very crucial role in creating high quality employment for a sizable portion of young graduates of the country. The presence of high number of young entrepreneurs is one of the distinctive features of this industry. In last decade many tech savvy young graduates, some of them returning from abroad after finishing education, have started their IT ventures. Despite various local and global challenges, these young spirited entrepreneurs have done remarkably well in building sustainable business organizations through their hard work and passion. Surely, the enthusiasm and resilience of the young entrepreneurs are the main driving force of Bangladesh IT industry.

Snapshot of the Industry: Size, Composition and Market
According to BASIS survey, there are over 800 registered software and ITES (IT Enabled Service) companies in Bangladesh. There are another few hundred of unregistered small and home-based software and IT ventures doing business for both local and international markets.
Chart 1

Bangladesh Software and ITES Industry

800 +
Enterprise no.

Software
44% 56%

Tk. 1,800 crore +
(US$ 250 million)

Revenue of Software & ITES Industry

ITES
Industry Revenue Proportion

30,000 + Professionals
Total Human Resource Employed in the Industry

Source: BASIS survey

The total industry size is estimated to be around Tk. 1,800 crore (US$ 250 million). Approximately 30,000 professionals, majority IT and other graduates, are employed in the industry. Though, compared to other traditional mainstream

Similar Documents

Free Essay

Research Proposal

...sourcing options are emerging. Bangladesh is one of these emerging new centers. Software is one of the most talked about but unexploited industries in Bangladesh. Last two decades have seen lot of initiatives, both in public and private sector, to stimulate growth in this sector. Although some successes have been achieved, Bangladesh lags far behind other South Asian countries like India and Sri Lanka in terms of employment and revenue generation in the software industry. The existence of a strong and vibrant Software & ITES Industry is necessary for attaining growth as this is the one very important forces which can drive other sectors in achieving their objectives through efficiency, accountability, and transparency. In addition to generating significant number of employment for educated youths, this sector can add important value to the country by making other sectors viable, productive, and efficient. Problem Statement Today’s business environment, technological factors etc requires business to perform effectively to sustain in the competiveness. Outsourcing is a strategy to improve automation, standardization ,development of product, making a global presence. Though Bangladesh has a great potential in developing software and outsourcing they lag behind to acquire a potential place in the international market. The present study will examine why local software firm of Bangladesh lags behind in utilizing opportunities of outsourcing. Research Objectives ...

Words: 592 - Pages: 3

Free Essay

Us Based Mnc Investing in Bangladesh

...information technologies, offshore outsourcing is evolving from conventional international-trade practices. Every year US companies outsource their task to other countries where they can get their task done by labors at a cheap rate. IT companies can save up to 30 percent in operational expenses when compared to a US-based operations. So, setting up a business in those countries where labors are cheap can be beneficial for the company because of this trend. The ICT industry saw a phenomenal growth over the last decade across the world due to the need of lowering cost and the ability to gain access to talent. The ICT sector of Bangladesh is almost comparable to other countries in the SAARC region. Bangladeshi firms mainly deal with IT enabled services, such as ERP, website development, graphics design, etc. During the last couple of years there has been a new trend in Bangladesh of individual/group based outsourcing which is also known as freelancing. * firms in developed countries look for outsourcing businesses in developing countries because of their comparative advantages, such as low human resource costs, technological skills, language proficiency, and geographic and cultural proximity to major markets. * Such as Maldives, Pakistan, but India is way too far out. * Enterprise Resource planning * Dhaka ranked 3rd in global outsourcing so this states what portion of people in Dhaka are involved in IT outsourcing. Example of MNCs in bd ...

Words: 1506 - Pages: 7

Premium Essay

Human Resource Management

...What is HR consultancy firm- A Human Resource consultant not only concentrates of compliance issues and following best practices, but will also assist in employee programs and training and development.  National PEO, for example, provides Human Resource services ranging from employee handbooks to compensation analysis. Professional Employer Organizations (PEO) has the staff and expertise to make business run more efficiently.   They have special tax rules that company needs to utilize. Their employers are trained in the special needs that an HR consultancy business have.  For example, Axis consultancy firm of bd have detailed knowledge pertaining to that community and its trends. It’s best to have a consultant that can take care of your local (city) needs along with whatever the state may require. Most major cities and even a few small metropolitan communities have Human Resource consulting firms. Knowledge or rules, laws and regulations are not the only things PEOs offer.  Human Resource consulting needs are certain differ from business to business and city to city. They also provide any sort of service for employ’s background and other record checking. To recapitulate in short, whatever your particular business needs may be a reliable professional employer organization can be the key to your business running more efficiently and with a higher profit margin  Arizona, Tuscon, Phonix, Las vegas are the most renowned international HR firm. Locally we have some renowned HR firms...

Words: 4161 - Pages: 17

Premium Essay

Offshore Accounting

...OFFSHORE ACCOUNTING - PROSPECT FOR BANGLADESH Introduction Global compaGlobalisation, stakeholder pressures, firm re-organisation, and changes in the political and regulatory environment present challenges and opportunities to firm finance and accounting functions to improve their value-add contributions to the business. One such opportunity is the offshore outsourcing of finance and accounting services. The business process outsourcing (BPO) market has grown substantially over the last decade and is expected to continue to increase rapidly. Offshore financial institutions can also be used for illicit purposes such as money laundering and tax evasion. Many countries, territories and jurisdictions have offshore financial centers (OFCs). These include well-known centers like Switzerland, Bermuda and the Cayman Islands, and less-well-known centers like Mauritius, Dublin and Belize. The level of regulatory standards and transparency differs widely among OFCs. Supporters of OFCs argue that they improve the flow of capital and facilitate international business transactions. ‘Outsourcing’ is the management and / or daily execution of a business function by a third-party service provider. Firms have been encouraged to outsource non-critical areas of business in order to focus on core competences (Quinn et al, 1990). There are many different outsourcing models, including the outsourcing of activities to firms in foreign ‘host country’ locations, which is called ‘offshoring’, and...

Words: 2684 - Pages: 11

Premium Essay

Study of Gaming Sector in Bangladesh

...Executive summary Bangladesh has begun to develop its IT and software industry only recently, and has seen double-digit figures in growth on most IT sectors, the gaming sector not among them. Bangladesh is far behind most of its neighbors in the gaming industry. There are several reasons to this, as well as probable causes. Based on interviews and focus group discussion, we have come up with several problems and prospects, as well as reasonable solutions to the problems, of the game development sector. In the aftermath, appendices and a bibliography would assist our honorable readers to better understand our methodology and enable them to refer to and compare this study with similar pieces of work. Contents Page no. Letter of transmittal i Executive summary ii 1. Introduction 1 1.1 Origin of the Report 1 1.2 Objective 1 1.2.1 Broad Objective 1 1.2.2 Specific Objectives 1 1.3 Literature Review 1 1.4 Scope 2 1.5 Limitations 3 2. Background of the study 3 2.1 Game development industry 3 2.1.1 Popularity of games 3 2.1.2 Popularity of Virtual games 4 2.2 Types of games 4 2.2.1 Web based games 5 2.2.2 App based 5 2.2.3 Normal PC Games 5 2.3 Demand for web based, app based, and PC game. 5 2.4 The Global Gaming Industry 5 2.5 Outsourcing firms (Firms that are outsourcing in the ICT industry) 6 2.6 Bangladesh Gaming Industry 7 Gaming revolution in Bangladesh 7 Emergence of multiplayer gaming 8 2.7 Gaming Application Development...

Words: 10129 - Pages: 41

Premium Essay

Usaid in Bangladesh

...[pic] Information Technology Enabled Services (ITES) – Bangladesh ELEMENTS OF A NATIONAL STRATEGY FOR DEVELOPMENT OF AN INFORMATION TECHNOLOGY ENABLED SERVICES SECTOR IN BANGLADESH USAID Bangladesh IT Enabled Services Project SETA Task Order Number: 4002-345-001 Subcontract Number: 011227001/4000 Contract Number: GSOOK97AFD2185 Table of Contents Executive Summary 3 1. Introduction 10 2. The Market for IT Enabled Services 13 Market Characteristics 13 Factor Requirements to be Competitive 15 3. Bangladesh Market Advantages and Disadvantages 19 Costs and Efficiency 19 Productive capacity 21 General business environment 25 4. A Bangladesh ITES strategy 28 Potential ITES Market Segments 29 Building Productive Capacity 32 Lowering Costs 37 Building a Competitive Environment 38 Marketing of Bangladesh ITES sector 40 5. Recommended Actions 42 Improving Productive Capacity 42 Lowering Cost, Improving Efficiency 44 Marketing and Business Environment 45 Focus on Growth 47 Annex A: Analysis of Market Segments 49 Annex B: ITES Workshop Report 63 Annex C: The opinion surveys of this study 68 Annex D: Summary of the Philippines Case Study 81 Executive Summary Information Technology Enabled Services (ITES) is a large, fast-growing worldwide industry fueled by customers seeking efficiency...

Words: 28016 - Pages: 113

Free Essay

Export of Software from Bangladesh

... INTORDUCTION During the late 90’s, Bangladesh has seen an increasing growth of the ICT industry. Initially, the favorable tax policy of the government of Bangladesh in 1998 accompanied by the global affordability of personal computers have had tremendous impact on the usage of computer. The favorable import tax policy on computers and computer accessories during that time was one of the timely steps taken by the government of Bangladesh. From then on, in accordance with the global trends, both private and public sectors in Bangladesh caught up with effective utilization of information technology. Information Technology is the combination of all activities relating to collecting, processing, storing, using and transmitting data and information through the use of computers and communication networks. The computer services are of the following major types: SIZE OF SOFTWARE INDUSTRY IN BANGLADESH According to the Bangladesh Bank source, export earnings from Software and ITES was USD 27.01 million in the fiscal year 2005-06 registering a high growth of 113 per cent from the previous year (2004-05). The following chart shows the Bangladesh software and ITES export earning for last five years. Table 1: Export earning of Bangladeshi software in recent 4 years EXPORT ORIENTED COMPANIES IN BANGLDESH In recent days many local and Joint Venture Company are operating in Bangladesh to meet the rising demand of the software and automation...

Words: 1844 - Pages: 8

Free Essay

Saewdvwe

...dependent on ICT. Scientifically, everyone knows that the world is sphere, however the world can still be considered as flat because of the blessings of Information Technology. In the last fifty years or so, the world has been moving so fast technologically that an enormous demand for IT has developed globally. In light of the outsourcing phenomenon, Bangladesh should leapfrog into the ICT Sector. Bangladesh has some competitive advantages over other outsourcing options (China and India) in terms of its potential population in the ICT sector. Unfortunately in Bangladesh, there are technology challenges caused by the country’s infrastructure problems. Some of these problems include poor telecommunication facilities, few software development firms in country (to help develop local talent and expertise), and lack of eGovernance policies. One positive is that the country is now linked with the submarine cable, which will help facilitate better internet and telecommunications connections and help enable further technical development. There are many opportunities for ICT professionals in Bangladesh to prosper through outsourcing, similar to the India. Every year, Bangladesh is producing approximately 4,200 ICT graduates from both private and public universities. In a previous post, we had discussed the imbalance between the current international job market and...

Words: 2798 - Pages: 12

Free Essay

Business Management

...How can Transaction Cost Economics Theory be used to help Bangladesh's Government save their Garment Industry? Daryl Chen California Baptist University Abstract Bangladesh is one of the developing countries of the South Asian region, with the population near about 122 million. The country's main export sector is in the garment industry. In 2010, the country decided to raise the minimum wage due to the public's outcry of unfair wages and working conditions. In this research paper, we will look at how the increase of minimum wage has affected the country's economy and what could be done to improve the outcome. Introduction Bangladesh is one of the developing countries of the South Asian region, with the population near about 122 million. Many of the 122 million are garment factory workers whose incomes rely on the garment industry growth and the ability to offer cheaper costs than other countries in the world. Bangladesh is a developing country, which would be consider by most as an old terminology, a third world country, and it's Ready Made Garments (RMG) sector of the textile industry has been known as the biggest earner as an export and the foreign currencies that come as the result of it. The country's Gross Domestic Product (GDP) is greatly contributed by its textile industry. In 2010, the country raised the minimum wage. The fallout was the unforeseen result and halted the country's growing economy. The country's export...

Words: 2545 - Pages: 11

Premium Essay

Prospect of Ict Industry in Bangladesh

...PROSPECT OF ICT INDUSTRY IN BANGLADESH Ariful Islam ID: 11164063 Section: 1 Subject Code: BUS 502 Subject Name: Managerial Communication Summer 2011 PROSPECT OF ICT INDUSTRY IN BANGLADESH Abstract ICT is one of the most talked about but unexploited industries in Bangladesh. Last two decades have seen lot of initiatives, both in public and private sector, to stimulate growth in this sector. Although some success has been achieved, Bangladesh lags far behind other South Asian countries like India and Sri-Lanka in terms of employment and revenue generation in the ICT industry. Against such background, this paper takes a close look at the ICT industry of Bangladesh. Starting from the formative years of the ICT industry to different measures taken by the government to support this sector, the paper analyzes the prospects of the ICT industry in Bangladesh. Introduction ICT industry in Bangladesh is relatively new in comparison to other business sectors. However, the unlimited potential of the ICT sector has commended inquisitive interests from all concerned. The impact of global hype of the ICT sector is clearly visible in Bangladesh as well. In the recent years, the local ICT sector has grown enviably. With over 3,000 local enterprises operating in hardware, software and ISP segments, the size of Bangladesh ICT industry at present stands at USD 380 million. With the advantage of earlier initiation, the hardware segment dominates the market share (65 per...

Words: 2193 - Pages: 9

Premium Essay

Ethical Question of Sweatshops

...Sweatshops in Bangladesh: An Ethical Dilemma Kristy Kennedy Legal, Ethical & Social Issues EAMBA 24 February 15, 2014 On April 25th of this year, a garment factory in Bangladesh collapsed, killing hundreds of workers. Fearing a backlash of negative publicity, U.S companies that outsource to garment factories in Bangladesh are questioning whether they should continue operations there; association with unsafe factories could tarnish a company’s reputation. Nike, for one, has already addressed their concern over the working conditions in Bangladesh and is minimizing their outsourcing operations there. An article in Forbes, “Sweatshops In Bangladesh Improve The Lives Of Their Workers, And Boost Growth”, discusses the negative consequences that would follow if companies abandon garment factories in Bangladesh. The 4 million workers in garment factories in Bangladesh could face a worse fate without the income from this job. The average “sweatshop” worker in garment factories in Bangladesh makes $2 a day. 77 percent of Bangladeshis make less then $2 a day. Moreover, if companies abandon these factories, they will slow the economic development needed to achieve improvements in safety for factory workers. Calling for improvements in safety standards in these factories does not take into account the impact it will have on these workers. Increases in costs due to new safety measures will likely result in a lower income for workers already struggling to “feed, clothe, and...

Words: 1141 - Pages: 5

Premium Essay

A Competitor Firm Has Outsourced Its Production Abroad. You Could Do the Same. You Are the Major Employer in the Town Where You Are Located. You Have to Decide Whether Also to Outsource Your Production

...Good Business Bad Business and Sustainability The coursework is to complete a discussion of an organisation, policy, or product and evaluate the ways in which the object could be regarded as ‘good’, and ‘bad’. You may choose a specific case to evaluate; or build a hypothetical case using suitable real world examples. A competitor firm has outsourced its production abroad. You could do the same. You are the major employer in the town where you are located. You have to decide whether also to outsource your production. Introduction The industry that my firm operates within is the winter clothing industry. The company supplies clothing to multiple clothing retailers across the U.K and selected areas of Europe mostly around the French and Swiss Alps. The company’s factory is based in Brackley and employs 2500 local employees. Our company has a strong ethical and moral feel and image due to a strong involvement in charity fund raising and organising events for under privileged children to get involved in sports and activities they wouldn’t usually have the opportunity to do. We are seen locally as an incremental part of the local infrastructure and through feedback sheets its apparent that on the whole our employees are happy and our staff turnover and productivity reflects this. The main issue we have recently encountered is that in October 2011 the minimum wage went up 15p to £6.08 an hour therefore increasing the cost of labour and due to the rise in oil prices to...

Words: 2065 - Pages: 9

Premium Essay

Ikea-the Global Retailer

...Table of Contents 1. HR Consultancy Firm 6 2. Overview of HRM In Bangladesh 7 3. HRM Becomes Significant for Business Organization 8 4. Eduext Ltd. Profile 9 4.1 Values of Eduext Ltd. 9 4.2 Vision of Eduext Ltd. 9 4.3 Mission of Eduext Ltd. 9 5. Organogram of Eduext Ltd. 10 6. Eduext Ltd. Activities 10 6.1 Non-technical Business Skills 11 6.2 Education 11 6.3 Training and Development Services 11 6.4 Eduext Ltd. Training Programmes 12 6.5 Compensation Survey & Design 12 6.6 Eduext Head Hunting Services 13 6.7 Eduext Ltd. HR Consulting 13 7. Eduext Ltd. Core Strategies 13 8. Outsourcing Recruitment Process by Eduext Ltd. 14 8.1 Eduext Strengths: 14 9. HR Consultancy Services By Eduext Ltd. 15 10. Eduext Ltd. Customers 16 11. Conclusion 17 12. Reference 18 1. HR Consultancy Firm HR consultancy firm a firm of experts providing professional advice to an organization for specific amount fee. Organization top level manager are constantly making decisions to improve the productivity and performance of their firm. Often, that discussion leads to goals for the future.  That’s where and when we come in. A human resource consulting firm that provides one-stop HR solutions to its clients specialize in delivering innovative and value added services that promote revenue growth and cost containment. With the increase in competition, locally or globally, organizations must become more adaptable, resilient, agile, and customer-focused...

Words: 2253 - Pages: 10

Premium Essay

Porter's Five Forces

...understand the balance of power in other situations. Porter's 5 Forces are named after Michael E. Porter, this model identifies and analyzes 5 competitive forces that shape every industry, and helps determine an industry's weaknesses and strengths. The forces are, 1. Competition in the industry 2. Potential of New Entrants into Industry 3. Power of Suppliers 4. Power of Buyers 5. Threat of Substitute Products Readymade Garments(RMG) Industry of Bangladesh Bangladesh, the southern Asian country has a population of approximately 164 million people. The economy of Bangladesh is significantly dependent on agriculture. But it’s a great news for the country that, readymade garments (RMG) sector of Bangladesh has raised as the biggest earner of foreign currency. This sector creates about 4.2 million employment opportunities and contributes significantly to the GDP. Readymade garments (RMG) of Bangladesh is powered by young, urbanizing, workers, where most of them are women. History of RMG Industry of Bangladesh The foundation of textile sector was first established in the 60th decade of 19th...

Words: 2163 - Pages: 9

Premium Essay

Bangladesh Bank

...HUMAN RESOURCE MANAGEMENT AND EMPLOYEE PERFORMANCE: A CASE STUDY ON BANGLADESH BANK PRESENTED BY: MD. RAYHANUL ISLAM EXAMINATION COMMITTEE: Dr. SUNUNTA SIENGTHAI (CHAIRPERSON) Dr. SUNDAR VENKATESH Dr. YUOSRE BADIR Agenda: Introduction of the study Snapshot of BB and its current situation on human resource management. Findings and discussion. Conclusion of the study and recommendations. Introduction Bangladesh Bank (BB), the central bank of Bangladesh, is the key player for the financial sector of Bangladesh as well as for the economy. An urgent need for supply of adequate professional manpower to cope with the emerging challenges. Objectives of the study: 1. To describe the existing HRM of BB. 2. To assess the strengths and weaknesses of the current BB’s HRM. 3. To examine the relationship between BB’s HRM practices and HR Department’s employees performance. Research methodology ◦ ◦ ◦ ◦ ◦ Sampling Method Primary Data Secondary Data Data Gathering Instrument Data Analysis Flow chart of the research framework Bangladesh Bank and its situation on Human Resource Management • The • • establishment of BB Functions of BB Human Resources Department (HRD) of BB: HR Dept. has 3 division & each division has 2 wings. These arePlanning and Resourcing Division -Planning, Promotion & Transfer wing -Recruitment & Outsourcing wing Development and Benefit Division -Benefits & Administration wing -Training & Development wing Performance and Reward Division...

Words: 950 - Pages: 4