P2 - Influence on organisation by Stakeholders Stakeholders | John Lewis | Cystic Fibrosis Trust | Employees | Employees play an integral part and have a massive influence over John Lewis as both as an organisation in the public eye and as a business trying to gain profit. This is because if without employees you don’t have a company. So, John Lewis has to try its utmost hardest to keep all parties within their corporation happy. That means fair salary, holiday days, terms of sick pay etc. And without customers, there will be no one at the tills, no one to stack shelves, no one in the bakery or deli sections and no one running the floor they work on. | Employees play a big role in the forward-movement of the CFT as they are the ones that are, actually in person, to provide the service given by the trust. Whether this is through care, activities etc. it is a major reason to keep staff happy so they can carry on producing a great service for the people suffering. | Customers | Customers are one of the most fluctuating factors for John Lewis as if the buyer doesn’t think the price is right they are going to go elsewhere, which puts John Lewis at a disadvantage and possible loss. | The trust doesn’t have that many customers, unless it is people buying their products such as t-shirts, wristbands and headbands. But customers aren’t as influential to the CFT as a substantial amount of their income is received from donations and government funding. | Investors/Donors | Investors are crucial to John Lewis as that is where a lot of additional funds come from and what they use to drive themselves forward as a company. | Donors are the funding factor that really thrusts the CFT up to the heights of the voluntary sector as they receive many donations each month and every year (over 9 million pounds received in donations last year). | Suppliers | Suppliers are highly influential to John Lewis as without suppliers JL wouldn’t receive tons of its stock which would bring them to a halt with sales which makes them heavily relied on. | The Cystic Fibrosis Trust doesn’t really rely on suppliers as it doesn’t gain the majority of its income from merchandise sales, but they still factor in as the merchandise sold by the CFT acts as almost an additional income for them so they do still have a role. | Government | John Lewis currently receives no government funding. | The CFT do rely on some funding from the government (roughly £200,000 as of last year) but, nowhere near as much as they do, rely on donations. |