These skills are relevant to being the best Customer Assistant you can. In this task I am going to talk about why they are vital to the business and what helps the business run.
As a customer assistant it is highly important to have a happy attitude for as long as you work at Tesco. As you are working on the shop floor you are representing the business and so how you work will reflect Tesco’s brand image. You must deliver a very high standard of customer service which can include showing people around the store to show them where a certain product is. You could be helping elderly with their shopping around the store. And it could be something as simple as saying hello and smiling to any passing customers.
Being organised is also very important as a customer assistant. This is because you will have to restock the shelving and know the dates of food that has been put out. Putting out the wrong stock can also cause a bad brand image as people will not want battered out of date food. To deliver a high customer service you must also be organised as you may be asked to deal with multiple customers at any one point. This will then deliver a high standard of customer satisfaction. Increasing repeated customers and gaining competitor advantage. Not only customers will be happy with your service so will the people above you in the job.
It is so important to be a hard worker at Tesco as a customer assistant because of how much work there is to do. At the start of the day you are listed on what to do throughout your working hours. These jobs must be finished to a very high standard to ensure great brand image throughout the store.
If you want to be a good customer assistant you must be genuinely interested in helping customers. If you are not interested this will reflect in your attitude towards helping the customer at the time. If you are interested you will find you