...STUDYING AND ANALYZING THE EFFECT OF ORGANIZATION CULTURE ON THE EMPLOYEE WORK ATTITUDE. by Fathi Abd El-Fatah El-Hashash Supervised by Prof. Dr. Kamel Ali Omran This paper was submitted in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (MBA) at Maastricht School Of Management, MSM Maastricht, The Netherlands Maastricht School Of Management P.O.Box 1203 6201 BE Maastricht The Netherlands October 2007 COPYRIGHT All copyright reserved t the Regional IT Institute and to be owned by the Institute who reserve all rights to this document. Any copy, reproduction in any form or by any means and / or use of this document or any part of it is prohibited and only allowed after taking written permission from the Regional IT Institute. © Fathi El-Hashash, MsM-RITI-Cairo Outreach Program, 2007 i ACKNOWLEDGMENT With GOD wiliness I managed to finish this thesis after days and months of hard working. I would like to dedicate my thesis to the soul of my father who passed away 11 years ago, but still live in my heart and mind. I wish to tell him that I would never reached what I achieved in my life without your effort and raising, and no matter what I did I would never give you back what you deserve. Father I really do miss you so much my best friend. I would like also to dedicate my thesis to my mother, who suffer a sever illness problem, but gave me the best support I can ever have, I would like to thank my brother Ahmed, my sister...
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...School of Sport, Travel and Public Services Learner’s Name: Char Burke Group: 1A ! ! ! Unit Details: Qualification: BTEC Level 3 Extended Diploma in Uniformed Public Services QCF Number: 2 Title: Leadership and teamwork Tutor/Assessor: Internal Verifier: R Kinstead ! ! Submission Status: First Submission ☐ Resubmission* ☐ ! ! Pass Merit P5 ! ! P6 Distinction M4 D3 Plagiarism and Academic Integrity ! Plagiarism: This is when you submit an assignment as your own original work when the work has been copied, without appropriate acknowledgment of the author or source. Collusion: This is when your assignment is the result of unauthorised collaboration with another student or students. Collusion involves the cooperation of two or more students in plagiarism or other forms of academic misconduct. Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage in plagiarism or collusion as outlined in college policy. School of Sport, Travel and Public Services Learner’s Declaration ! I declare that all material in this assignment is my own work except where there is clear acknowledgement or reference to the work of others. I have complied with and agreed to the college statement on Plagiarism and Academic Integrity. ! For the purposes of assessment, I give the assessor of this assignment the permission to: ✓ Reproduce this assignment and provide...
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... 3 P2. Based on the scenario given, explain how the relationship between an Organisation’s structure and culture can impact on the performance of the business. 4 P3. Discuss the factors which influence individual behaviour at work. 5 P4. Compare the effectiveness of the different leadership styles in two or more 5 Organisations of your choice. P5. Explain how organisational theory underpins the practice of management. 6 P6. Using an organisation of your choice, evaluate the different approaches to 7 Management P7. Discuss the impact that different leadership styles may have on motivation in 7 Organisations in periods of change. P8. Compare the application of different motivational theories within an organisation 8 of your choice P9. Evaluate the usefulness of a motivation theory for managers 8 P10. Explain the nature of groups and group behaviour within an organisation of your 9 Choice P11. Discuss factors that may promote or inhibit the development of effective teamwork 9 In organisations P12. Evaluate the impact of technology on team functioning within a given organisation 10 References 12 P1. Compare and contrast different organisational structures and cultures The organisational structure is the formal system of task and reporting relationships that controls...
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...Assessment Brief Distribution date: w/c 20/05/2013 Submission deadline: 29/07/2013 Result and feedback date: 4 weeks from the deadline Assessment Brief Unit Details: Unit Code: Organisations and Behaviour (Unit 3) Programme Name: BTEC Higher National Diploma (HND) in Business Awarding body: Edexcel Unit Level (QCF): QCF-4 Academic term: May - July 2013 Course Details | Course Name | BTEC Higher National Diploma (HND) in Business | Unit number | 3 | Unit Name | Organisations and Behaviour | Credit Value | 15 | Lecturer | Antonios/Hillary/Ousman/Raazia/Sunday/Victor | Hand Out/Issue Date | w/c 20.05.2013 | Submission Deadline | 29 July 2013 | Introduction Students are expected to write a report covering the points listed under each of the learning outcomes. To achieve a pass in this unit, you must successfully address all of the assessment criteria listed (P1-P12). We expect all students to achieve their potentials and would encourage you to address all pass criteria, merit and distinction descriptors. For certain tasks students are encouraged to use real life examples and/or the scenario provided below. There is not set format for this report. However, like all business report you should have an introduction and a conclusion. Scenarios A Coca-Cola Great Britain People often assume that The Coca-Cola Company bottles and distributes its own beverages. For the most part, it does not. The Company's primary...
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...Unit 19: Developing Teams in Business Unit code: T/502/5450 QCF Level 3: BTEC National Credit value: 10 Guided learning hours: 60 Aim and purpose The aim of this unit is for learners to understand the importance of effective team working to an organisation’s success, and to develop skills and knowledge for working in team situations both as a team leader and a team member. Unit introduction People working together in teams, this can benefit organisations greatly and help them to achieve their goals. A motivated workforce is more likely to be efficient and can contribute to the long-term profitability of the business. If team members cooperate, they can inspire each other. This helps the team to solve problems and identifies the individual skills within the team. The work can be allocated within the team so that the complementary skills of team members can be used to best effect. A team is a group of people working together to achieve common objectives, willing to commit to ensuring that the team objectives are achieved. In this unit learners will explore the benefits of team development and teamworking. They will examine the skills required by different team members and how an effective team leader can motivate and develop individuals within teams. Sometimes when people work in teams, they have their own types of communication, which can affect others...
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...Asignment Brief Orgin Assessment Brief Distribution date: w/c 20/05/2013 Submission deadline: 29/07/2013 Result and feedback date: 4 weeks from the deadline Assessment Brief Unit Details: Unit Code: Organisations and Behaviour (Unit 3) Programme Name: BTEC Higher National Diploma (HND) in Business Awarding body: Edexcel Unit Level (QCF): QCF-4 Academic term: May - July 2013 Course Details | Course Name | BTEC Higher National Diploma (HND) in Business | Unit number | 3 | Unit Name | Organisations and Behaviour | Credit Value | 15 | Lecturer | Antonios/Hillary/Ousman/Raazia/Sunday/Victor | Hand Out/Issue Date | w/c 20.05.2013 | Submission Deadline | 29 July 2013 | Introduction Students are expected to write a report covering the points listed under each of the learning outcomes. To achieve a pass in this unit, you must successfully address all of the assessment criteria listed (P1-P12). We expect all students to achieve their potentials and would encourage you to address all pass criteria, merit and distinction descriptors. For certain tasks students are encouraged to use real life examples and/or the scenario provided below. There is not set format for this report. However, like all business report you should have an introduction and a conclusion. Scenarios A Coca-Cola Great Britain People often assume that The Coca-Cola Company bottles and distributes its own beverages. For the most part, it does not. The Company's primary business consists of manufacturing...
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...the possible reasons for the outcomes of each situation. In retrospect, effective and ineffective leadership skills are displayed in various situations, prudent verses imprudent decisions are targeted, the trust and faith in each climber, and in oneself, is identified and the planning and timing of the hike is examined. Overall, each situation has been analyzed from different angles and suggested decisions have been implemented to help the reader in collecting a better understanding of why this climb ended up becoming so disastrous. Introduction The journey to Mount Everest was a tragedy and a sorrowful one at that. A journey that was expectant on great victory turned to a grave catastrophe. A reflection of what happened nearly two decades ago reveals likely flaws taken at the time. Rob Hall and Scott Fischer were the leaders of two of the largest commercial expeditions on Everest in the spring of 1996. In the years leading up to the expedition, the climbing seasons had been tame and had drawn much less experienced climbers to teams of Fischer and Halls’. Although both leaders were highly qualified, it would seem the room for error was slim, so much so that errors made may have cost the loss of life. In retrospect, could any of the decisions made have altered the final outcome. Analyzing the study from the points of leadership, communication, trust, motivation, timing, planning, and prudence,...
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...Foundations of Leading Innovation Capella University Introduction This paper examines the leadership practices of managing change and employee development and how they support organizational innovation, analyze how discovery skills support innovation and successful innovators, and explore the author’s own strengths and weaknesses in using discover skills and the leadership practices of managing change and employee development. An organization that develops and fosters the right leadership culture has a competitive advantage over organizations that do not embrace the benefits of a strong leadership culture. Developing and fostering a culture of high performing, innovative leaders at all levels of an organization is more beneficial than creating business plans or adopting the latest leadership trends that will quickly be forgotten and will become obsolete by changes in the marketplace (Waagen, 2002). Leadership Practices That Support Innovation in Organizations Managing Change Developing and facilitating strategies for managing organizational change effectively are skills that high performing leaders are able to utilize in order to be successful. High performing leaders see change as opportunities and are able to adapt and lead others through the change. Change for them is not a challenge or a setback but opportunities to adapt to changes occurring around them and to help other overcome their resistance and fears to the changes. According to (Leslie, 2009 pg.12), “being...
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...Foundations of Leading Innovation Introduction This paper examines the leadership practices of managing change and employee development and how they support organizational innovation, analyze how discovery skills support innovation and successful innovators, and explore the author’s own strengths and weaknesses in using discover skills and the leadership practices of managing change and employee development. An organization that develops and fosters the right leadership culture has a competitive advantage over organizations that do not embrace the benefits of a strong leadership culture. Developing and fostering a culture of high performing, innovative leaders at all levels of an organization is more beneficial than creating business plans or adopting the latest leadership trends that will quickly be forgotten and will become obsolete by changes in the marketplace (Waagen, 2002). Leadership Practices That Support Innovation in Organizations Managing Change Developing and facilitating strategies for managing organizational change effectively are skills that high performing leaders are able to utilize in order to be successful. High performing leaders see change as opportunities and are able to adapt and lead others through the change. Change for them is not a challenge or a setback but opportunities to adapt to changes occurring around them and to help other overcome their resistance and fears to the changes. According to (Leslie, 2009 pg.12), “being able to adapt to...
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...in the bakeshop industry and over 500 Julie's Bakeshop (JBS) operated by about 130 franchisees all over the Philippine archipelago. It is undeniably the Philippine's strongest bakeshop and the country’s largest bakeshop chain. Julie's Bakeshop's (JBS) leadership in the neighborhood bakeshop category is unquestionable. The many innovations and best practices JBS introduced when it started in 1981 are now considered standard and imitated by all other bakeshops. And while others are still catching up, JBS is not only expanding in the Philippines but overseas as well. Ultimately, the foundation for its extreme popularity is the taste and quality of its bread products. Years of experience has led to the perfection of a proprietary Julie's Blend that caters to the varying and discriminating palate of our customers. A blend that keeps them coming back for more. From the high quality products to the professional support, the strong R&D group, plus the comprehensive marketing programs, you have a bakeshop's recipe for success! Julie’s Commitment Our Mission: “To Feed People.” Our Vision: “A leading food company in the Philippines with a strong global presence.” Our Values: Accountability, Communication, Teamwork, Respect, Integrity, Trust, & Excellence Philosophy: Commitment To: Customer Service, Quality Products, Affordability, and Clean Environment History “(My) first bakeshop opened on...
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...Contents Executive Summary................................................................................................p 3 Introduction………………………………………………………………………p 4 Case……………………………………………………………………… p5, p6, p7 Conclusion………………………………………………………………………..p7 Reference…………………………………………………………………………p8 Executive Summary The main purpose of this report is to solve the problems which Kelly was coming across. These problems are caused by the culture shock which is a common problem so this report tries finding the problems they met, and then give some advice, so it can help people who are working abroad to know how to solve these kinds of problems. Introduction Kelly is a programme manager for internet services company, her boss provided her an opportunity to work in Japan and had not provided training for her, she had no idea about Japan but in the beginning her family were glad to go there. When they arrived to Japan, she always displeased to her colleague and customers because she was lack of knowledge about Japanese culture, her husband could not find a job and her children complained their classmates who’s can not speak English. Kelly felt confused and disappointed, if it continues, she might lose her work. Case a. Explain the clashes in culture, customs and expectations...
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...London School of Business & Management QCF level 4: BTEC Higher National Diploma Centre No Unit No & Unit Title Course Title Lecturer’s Name Assignment Title Assignment No Date Set Due Date Semester / Academic Year 79829 Unit 21: Human Resource Management HND Business Nooreen Jafferkhan Human Resource Management No: 1 02 October 2014 09 January 2015 September 2014 Unit Outcomes Covered: LO 1: Understand the difference between personnel management and human resource management LO 2: Understand how to recruit employees LO 3: Understand how to reward employees in order to motivate & retain them LO 4: Know the mechanisms for the cessation of employment GRADING OPPORTUNITIES AVAILABLE Outcomes/ Grade Descriptors P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 V Outcomes/ Grade Descriptors M1 V M2 V M3 V D1 V D2 V D3 V V V V V V V V V V V V V V V COMMENTS: Assessor Signature: ______________ IV COMMENTS: Date: ___/___/___ 1 Tutor Notes Key Points: Your assignment should be handed in by the deadline. The assignment must be your own work and original. All sources of reference must be included. You will be expected to check spelling mistakes and grammar. Your name, student no and unit no should be in the footer of every page. It should bear an appropriate report structure (such as a Table of Contents, Introduction, Discussion, Conclusion, References, and Appendix (if...
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...2012 IT Leadership at the United Nations William Bly IT Leadership 4/8/2012 IT Leadership at the United Nations Table of Contents 2012 An Inside Look a United Nations Information Technologies ................................................... 5 UN Structure ................................................................................................................................... 6 General Assembly ........................................................................................................................ 6 General Assembly Subsidiary Bodies ......................................................................................... 7 Economic and Social Council ............................................................................................. 7 International Court of Justice .............................................................................................. 7 Security Council ..................................................................................................................... 7 Security Council Subsidiary Bodies ............................................................................................. 7 Trusteeship Council ............................................................................................................... 7 Secretariat .............................................................................................................................. 7 Repertory of Practice of United...
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...This is the part were the employer gets to meet up the candidates face to face and have a conversation with them and choose the best fitting person for the vacancy. Upon approval of a candidate an appointment letter will be given to him which will state his probation period, salary amount, increment percentage etc. P2 Describe the main employability personal and communication skills required when applying for a specific job role? JOB ROLE: ware house Cargo handling operative Job description: if you enjoy physical work and want to be part of a team, this could just right you .As a ware house operative you will deal with goods and products that come into the shipping ware house Personal statement: GCSE in Maths and English Skills: Teamwork: you’ll need to prove that you’re a team player but also have the ability to manage others and take on responsibility Communication: verbal and written communication and listening....
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...------------Introduction, Hong Kong Hospital Authority background and mission 3. External factors force the changes in the selected organization---------------p3-4. -----------The side of Hong Kong Public Doctors’ Association -----------The side of industry and market -----------The side of Hong Kong popularity -----------The side of newspaper -----------Introduce changes 4. Theoretical framework of change management---------------------------------p5-6. -----------Stage 1: Define the Change -----------Stage 2: Manage Barriers to Effective Change -----------Stage 3: Plan for the Change -----------Stage 4: Implement the Change -----------Stage 5: Review the Change Implementation 5. Changes planned and implemented-----------------------------------------------p7-8. -----------Re-engineering to streamline processes and reduce the workload work ----------Improvement of the wages about staffs ----------Enhance their professional skills and training and efficient management and leadership -----------Prospects for improved working -----------Implementation of a systematic manpower planning and development -----------Survival and future success 6. Resistance encountered by the organization-------------------------------------p9. 7. Impacts of such organizational changes------------------------------------------p10. -----------Impact on people -----------Impact on organization and administration structures -----------Conclusion ...
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