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Paradox of an Luxury Online Presence

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Submitted By florian55
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The paradox of an online presence for luxury brands By Florian Risch
Introduction

Not all that long ago online retailing was a very uncommon distribution channel for the luxury industry. To many luxury managers, there was no space for luxury products on the world wide web and therefore have been hesitant to move online. Notable international brands such as Versace and Prada did not have corporate websites until 2005 and 2007, respectively1. They mainly feared that selling online and luxury contrasted strongly with each other. However, the changing shopping habits of consumers imply that even luxury product companies have no alternative but to adapt. Today's world is intensely led by the internet. People communicate over the net, they play games with their friends online, they carry out their work and most coherent in this context, they shop online. Research in the last decade proved that online retailing became very popular and still grows in its extent. Affluent consumers are particularly heavy users of the internet. They go online to search for information as well as purchasing there. Up to 90 % of high-income internet users regularly shop online2 and make the internet their number one source of information for luxury products. And countries like China and India, prognosed as the current emerging markets to be the future leading luxury markets, already started to favor the option of online shopping with increasing use. The trend towards online retailing of luxury products cannot be denied. The remaining question is in how far luxury products will be capable to be transferred to the online environment and will succeed in overcoming the paradox of luxury's online presence.
Online retailing as the future distribution channel

The undertaken literature reviews have mostly helped to provide efficient proof of the claim online retailing to be the future

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