...The Transplant Financial Coordinator is part of a committee that determines if patients meet requirements for the kidney transplant waitlist with the United Network of Organ Sharing (UNOS). The Transplant Financial Coordinator acts as a liaison to Patient Financial Services, hospital and professional third party. This position works along with the other Transplant Financial Coordinator in the Kidney Transplant Program to ensure that patients maintain adequate coverage before, during and after transplant; facilitate the flow of medical records data to assure accurate and prompt reimbursement, data collection and clinical data analysis. The role of the Referral Specialist included obtaining and completing insurance information, benefit verification, and interpreting benefits. She documented and...
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...Fieldwork Data Analysis …………………………………………………………..9 Reflective Comments/ Conclusion……………………………………………………….…….....9 References………………………………………………………………………………………..11 Targeting Breast Cancer among African American Women in Nash County: A Proposal to Identify Enabling and Reinforcing Factors of Seeking Preventative Screening Services Introduction Ethnographic field work is an excellent strategy in understanding and describing a cultural group. Field work is also an asset in performing a needs assessment in the planning phase of developing health promotion interventions. As described by Bailey (2002), “ethnographic techniques are integral tools for galvanizing and mobilizing communities for social action relative to generating a promotion and disease prevention agenda.” (Bailey, 2002) This paper serves as a proposal to conduct a medical anthropology field work project to assess reinforcing and enabling factors that promote the use of early detection and preventative breast cancer screening services among African American women. The study design consists of a qualitative ethnographic approach utilizing observation and focus group methodology. This project consists of conducting a focus group with a group of African American women age 40-65 years of age at a Nash County church, who regularly receive early detection and preventative breast cancer screenings. Qualitative data collected will be analyzed utilizing qualitative research coding and content analysis to identify common...
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... 1. PURPOSE: To provide resources for the continuation of patient care during a variety of emergencies that may disrupt operations at the W. G. (Bill) Hefner VA Medical Center, Salisbury, NC, the Winston-Salem OPC, the Charlotte CBOC and all other associated clinics. The plan describes how the medical center will establish and maintain a program to ensure effective response to disasters or emergencies affecting the environment of care. The plan addresses four phases of emergency management activities: mitigation, preparedness, response and recovery. 2. MISSION: To improve the health of the served veteran population by providing primary care, specialty care, extended care and related social support services through an integrated healthcare delivery system. Consistent with this mission, the Executive Committee for the Governing Body (ECGB), Integrated Risk Management Committee and the Environment of Care Committee have been established to provide ongoing support for the Emergency Management Program. 3. FUNDAMENTALS: a. This plan addresses the four phases of emergency management activities: mitigation, preparedness, response and recovery. In each of these four phases the following is addressed: • Mitigation: These activities lessen the severity and impact of a potential emergency. Mitigation begins by identifying potential emergencies (as indicated in our “Hazards Vulnerability Analysis”) that may effect the organization’s operations or the demand for...
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...J A Collaborative Approach to Fall Prevention By ANGELA MERRETT, PATRICIA THOMAS, ANNE STEPHENS, ROLA MOGHABGHAB and MARILYN GRUNEIR The four partner organizations formally recognized their commitment and shared vision through a letter of agreement, which specified a framework, definitions and terms for their respective roles and responsibilities. The letter of agreement was intended to foster a sense of belonging among the group and identify leadership and governance for the project. The two site coordinators were responsible for preparing and coordinating the ethical review applications and letters of support. The team decided to use the existing practices of community service providers. To facilitate referrals of participating patients, the team first identified the existing service pathways. The hospital medical director distributed an overview document to inform emergency department physicians of the project, and the clinical nurse specialist reviewed the referral process, protocols and documentation with nursing staff. ore than ever, health-care providers need to communicate with each other to stay informed about the services clients receive. Working in collaboration is essential to the delivery of effective, efficient and timely care (D'Amour, Ferrada-Videla, San Martin Rodriguez, & Beaulieu, 2005; Interprofessional Care Steering Committee, 2007). We all had roles on the Geriatric Emergency ManagementFalls Intervention Team (GEM-FIT) project, which was aimed...
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...University Abstract: Care coordination refers to several forms of patient care management that is patient- rather than provider-focused and has the end goal of the “Triple Aim”-improved patient experience, improved population health and decreased per capita costs. These goals are achieved by developing healthcare models which promote collaborative care between providers, increase communication between health care entities, actively engage patients in health care and lifestyle choices and rely heavily on health technology to extend provider services, personalize care and monitor quality improvement efforts. The main barriers to care coordination implementation include poor reimbursement for services, difficulties with provider network communications, shortages of trained care coordination personnel and ambiguity in provider roles and responsibility, which can lead to provider accountability issues. When well-established, care coordination models allow patients to form substantive, long-term personal relationships with providers and increase personal accountability for health care choices. These relationships increase compliance with care regimens in the ambulatory setting and decrease costs with overall improvement in patient quality of life. Care coordination refers to several forms of patient care management which is patient- rather than provider-focused and has the end goal of the “Triple Aim”-improved patient experience, improved population health and decreased per capita costs...
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...Myra Magallanes NRS-430V April 21, 2016 Chris Bartholomew Educational Preparation As early as the 1950’s, the ongoing debate regarding nursing education in the United States has been whether a minimal entry-level requirement is needed. If graduates from an associates and baccalaureate program are similarly compatible in theoretical knowledge and clinical practice, what then are the differences? Multiple studies have been conducted on the topic of nursing education, and organizations such as the National League for Nursing (NLN) and the American Nurses Association (ANA) stand firm on the need for higher educational standards for nurses in all practice settings, and emphasize the baccalaureate degree as the minimal entry level for ‘professional’ nursing practice (Giger & Davidhizar, 1990). The following essay will discuss the differences in knowledge base and competencies between the associate-degree and the baccalaureate-degree nurse clinician. Historically there have been three routes of entry into the field of nursing. For the purposes of this paper, we will focus on the associates program traditionally offered at community colleges, and the baccalaureate program taught at the university level. Graduates from both of these programs sit for the same (NCLEX-RN) National Council Licensure Examination (AACN, 2015). Course study in an associate’s degree program usually includes nursing fundamentals and clinical care across the lifespan, but their main educational focus...
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...Electronic Health Records: Impacts on the U.S Healthcare Industry Blake Redco 28 Feb 2016 Abstract The patient health record, serves “to recall observations, to inform others, to instruct students, to gain knowledge, to monitor performance, and to justify interventions” (IOM, 2014). Beginning in the latter half of the 20th century and continuing through present-day, patient health records have increased in use and function. A significant portion of patient records, treatment history, and medication data are still stored in paper format however, and full transition to digital formats is likely decades away, or may not be achieved for many more years to come. This text will examine the modern electronic health record (EHR), and how it impacts, and is impacted by, the U.S. healthcare industry in political, technical, and economical environments. The focus on how and why the transition process is occurring, and the challenges therein, will be prevalent throughout examination of the three environments. This is a subjective description, although not comprehensive exploration of factors surrounding the HER, and is not to be taken as criticism or advocacy of any component of U.S. health care policy and/or practices. In each of the environments described below, efforts have been made to provide considerable and timely data, as well as references to influential industry literature and legislation. However, due to the dynamic nature of policies and mandates, technologies, and...
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...RESUMES WHAT IS A RESUME? A resume is a custom designed, written summary of your background. It provides a thumbnail sketch of your education, experience, and qualifications to a prospective employer. An effective resume targets a specific type of position and relates your skills and experience to that position. WHO WRITES A RESUME? A resume is written by anyone seeking employment, both part-time and full-time. Although there are companies that provide resume-writing services, the most effective resumes are written by the job seeker--after all, who else knows you, your qualifications, and your experiences better--someone you just met, or you? WHAT IS THE PURPOSE OF A RESUME? A good resume (in combination with a cover letter) will provide you with an interview. The employer will select applicants on the basis of how well their skills match up with the job requirements. Sometimes, the difference between getting an interview and being placed in the “no” pile is a well put-together resume. GENERAL RESUME GUIDELINES: Length: • A one-page resume works for the recent graduate. If you have extensive work history, two pages are reasonable. Remember to limit pertinent to what is important to the current job objective. Appearance: • Developing a well organized, readable layout determines if it gets read! Direct the reader’s eyes to the format. • Avoid dense text appearance, which is difficult to read. • Use high-quality white or off-white paper--stay conservative...
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...National Study 1 Amie Y. Miklavcic, M.D., M.M.S., and Christine R. Isaacs, M.D.2 Abstract Background: The study was conducted to assess obstetrics-gynecology resident knowledge about barrier and over-the-counter (OTC) contraceptives and identify strengths and weaknesses in resident education. Methods: We developed a survey for distribution among 50 randomly selected U.S. obstetrics-gynecology residency programs. Results: Of 202 respondents, only 57% and 36% of residents reported adequate knowledge to counsel patients regarding latex vs. nonlatex condom use, respectively. Ninety-six percent knew spermicides were nonprotective against sexually transmitted diseases (STDs); however, there was limited knowledge about delivery options. Only 17% had ever fit or prescribed a diaphragm, and 30% reported knowledge in performing a fitting. Greater than 80% of residents stated they received no formal didactics addressing the use of condoms, spermicides, or diaphragms. Limited experience regarding Cycle Beads and natural family planning was expressed. Conclusions: Obstetrics-gynecology residents receive little formal training about barrier and OTC contraceptive options and seek more education because of their awareness of inadequate knowledge. Introduction he Accreditation Council for Graduate Medical Education (ACGME) and Residency Review Committee require that all obstetrics-gynecology residency programs include education and training regarding ‘‘clinical skills in family planning.’’1 Furthermore...
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...Word Processing. * Worked in the summer of 1994 as an intern in the Vo-Tech office as an Administrative Assistant. SKILLS SUMMARY 1. Proficient in Microsoft Office Suite and NetSuite 2. Highly Efficient Processing of Invoices, Payments, Bank Reconciliation 3. Excellent Customer/Client/Co-Worker Relationships 4. Excellent Professional Verbal and Written Communication 5. Highly Efficient and Effective in Completing Tasks in a Fast-Paced Environment 6. Detail-Oriented and Highly Developed Organizational Skills 7. Excellent Analysis Skills in Vendor Invoicing and Employee Reports 8. Excellent Skill in Handling Daily Cash/Bank Reconciliations 9. Serious-Minded Work Ethic 10. Highly effective at executing tasks and multitasking ADDITIONAL INFORMATION * Member of the AICPA * Member of the DeVry and Keller Alumni Association EMPLOYMENT HISTORY Customer Service Coordinator – May 2012 to Present Jenny Craig – Princeton, New Jersey * Coordinate Clients with Counselors * Prepare and Coordinate Client...
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...Proficient in Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Strong Internet Research. Trained in CPT-5, ICD-9, and HCPCS coding Strong leadership skills – able to problem solve issues that arise in the workplace in a professional manner Experience in all aspects of insurance: Medicare, Medicaid, and third-party payers knowledgeable in Medical Billing and Coding Guidelines Manage multiple tasks at once, with strict adherence to time constraint Excellent communication skills – Trained and experienced in group facilitation and conflict resolution. Can articulate opinions written and orally. Understanding of Spanish. Highly detailed and customer service oriented and functions well independently or as a team member Experience Tufts Health Plan Medicare Preferred (Watertown, Ma) November 2012 – Current Member Services-Call Center • Responsible for verifying, documenting and coordinating information needed to process applications and other Eligibility Operations assignments • Conducts health insurance policy analysis, documentation verification, employer coordination and customer service while ensuring accurate data entry, validation and timely processing. • Verify, document and investigate the presence of health care coverage for Medicare recipients 65 or older\ disabled • Complete periodic reports. • Customer service to include high volume of phone work answering questions and other inquiries regarding...
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...“A PROJECT REPORT ON ROLE OF HR IN TRANSFORMING CUSTOMER EXPERIENCE FROM GOOD TO GREAT” Submitted by PRATEIK DAS 10IMBA049 DEPARTMENT OF BUSINESS ADMINISTRATION UTKAL UNIVERSITY ORISSA. Declaration I, PRATEIK DAS hereby declare that the project titled “Role of HR in transforming customer experience from Good to Great” is an original record of work under taken by me for the summer internship project .I have completed the project under the supervision of, Dr Jyotirmayee Choudhury,Faculty Human Resource Department of Business Administration and Sarvana Sampath S Manager Human Resources at Manipal Health Enterprises Bangalore. Signature: Place Date Student Name Registration no. Department of Business Administration ACKNOWLEDGEMENTS No project can be completed without acknowledging the help and the support of the people who have helped in its successful completion. Their help, support, guidance and patience have been the key drivers for the project. ,I would like to express my gratitude to Mr. Ganesh Selvaraj, GM and Head Human Resource for giving me the opportunity to work as an intern in Manipal Health Enterprises. His words of encouragement have been an catalyst for working better. I would sincerely like...
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...Case Analysis: Private, Dismissed Introduction This case takes place at the Overton Brooks VA hospital in Shreveport, Louisiana. Overton Brooks recently underwent major reconstructing to create the Behavioral Medicine Programs to handle inpatient and outpatient mental health services. Patty Cohen, one of the social workers hired during the restructuring of the VA's Behavioral Medicine Program worked in the outpatient mental health clinic. Patty, diagnosed with lupus, holds her clinical licensure in both Louisiana and Texas and has experience in medical social work, hospice, home-based mental health, inpatient psych, and corrections. Sharease Jackson, who has been hospitalized numerous times since first coming to the VA in 2009 is a patient of Patty's. Sharease is a 19-year-old African American veteran who joined the army at seventeen and was discharged at the age of nineteen due to instability and suicidal attempts. After being hospitalized five times, Sharease reaches out to Patty stating it is an emergency and needed to meet now. Sharease tells Patty good-bye and makes statements such as "It's like I'm already dead." Patty assesses Sharease finding that she is enough of a risk for suicide and admits her to inpatient treatment. This time seems different than the rest where Sharease shows no emotion, no yelling and screaming about...
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...and ‘how’ in a non controlled or non artificial environment to analyse existing, real life situations with all their complexity 3. Sampling technique and characteristics of the sample: The study involved three wards in two hospitals in Australia, thus six wards where ultimately included. Wards that where included where medical, surgical and rehabilitation wards. Team leaders, shift coordinators, nursing managers, and educators where the focus of the study in which all participants gave their consent. A total of 32 female participants where interviewed from both hospitals. No male participants where included. From these participants seven where under the age of 30, ten between the age of 30 and 40, eleven between the age of 40 and 50 and six where aged over 50. with regards to nursing classifications, from the 32 participants, 7 where enrolled nurses, 15 where level 1 registered nurses, 7 where level 2 registered nurses and 5 where level three nurses. Only 16 out of the 32 participants where employed on a full-time basis. Overall the participants had an average of 13.1 years experience. In one hospital, team nursing was used and bedside nursing handover had been used for over one year. In the other hospital a variety of nursing models were used and bedside nursing handover had just been instituted, superseding verbal handover in a staff room. 4. Data collection...
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...Unit 2 Assignment Job 1 Job Title: School Psychologist and Director of Guidance Job Description:The psychologist will serve as the coordinator of the school's special education services including resource rooms and a self-contained classroom for 2013-2014 school year. In addition, in working with our pre-school program, the psychologist must understand child development and be able to communicate clearly with faculty and families. The successful candidate will be able to read and interpret psychological testing in a manner that is helpful to children, parents and teachers. Also, as the Director of Guidance this individual will work with the Principal and other members of the administration to develop a school-wide, age appropriate guidance program that integrates aspects of Jewish life, Sephardic culture and social/emotional understanding. A PhD in Psychology or a PsyD is required for this position. Skills needed for the job, taken from both the job description and your own analysis of the job (Note: Be sure to list at least 5 skills, three of which are specific skills in the XYZ field): |Skill |Necessity of Skill | |1.Active Listening |To be able to fully understand the issues that the client is dealing with so I have the | | |best ways possible in finding solutions...
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