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Patients 'Health Insurance Coverage Applies To The Patients' Care Case Study

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2. Why is it important for the clinical and administrative staff to be knowledgeable about how patients’ health insurance coverage applies to the patients’ care?

For one the staff deals with insurances companies on a daily basis. And not everyone has the same the health coverage so the staff must be able to understand each coverage and know what is covered and what is not. Because there will always be a service that is not covered under the Insurance. For example, if the patient has scheduled an appointment that requires services not covered by the insurance the staff will inform the patient that they will have to pay out of pocket in order to have the procedure. The staff must be able to evaluate insurance coverage so that they can prepare

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