...or more people who work with one another regularly to achieve common goals. Groups evolve into teams when the group works actively together to achieve a common purpose for which they hold themselves collectively accountable. In turn, high-performance teams are those teams that have strong core values, have specific performance objectives, have the right mix of technical, problem-solving, decision-making, interpersonal skills, and possess creativity. This paper will explain how a group can become a high-performance team. This paper will also include the impact of demographic characteristics and culture diversities on a high-performance team. Introduction Groups are important sources for performance, creativity, and enthusiasm for organization. Becoming a high-performance team not only takes a collective workforce among the members, but a good leader. An effective group achieves high-levels of task performance, member satisfaction, and team viability. In turn, high-performance teams are those teams that have strong core values, have specific performance objectives, have the right mix of technical, problem-solving, decision-making, interpersonal skills, and possess creativity. High-Performance Teams High-performance teams start with having the members that contain skills required to succeed. In addition, the leader creates clear and precise rules for the team. Managers set the expectations of team goals and the members of the team carry out this goal collectively...
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...Organization as Machines Thoughts: The machine metaphor sees organizations as “machines made up of interlocking parts that each plays a clearly defined role in the functioning of the whole” (Morgan, 1986). In the machine, the parts (persons, groups, or real machines) have to do their preprogrammed jobs. In the ideal machine, jobs interlock in a perfectly timed manner. The perfect example for this would be the Just-In-Time organization, where product buffers and waiting queues are minimized. For perfect interlocking of jobs, standardization is needed in order to reach product compatibility and a well-defined product quality. Therefore, the machine has to be designed to run in the most efficient way. There are three theories regarding this metaphor which is Bureaucracy, Classical Management and Scientific Management. First of all, Bureaucracy was found by Max Weber and according to him, the legitimating of authority leads to the obedience of persons to commands and rules. Rational-legal domination of authority is the form of legitimate authority that is appropriate for industrialized societies. Legitimating of authority of in a society is defined to be based on rational-legal domination if a sufficient level of arbitrary rule avoidance is reached. A sufficient level of arbitrary rule avoidance is realized when a bureaucratic administration of sufficient quality is realized and when the rule system is sufficiently sophisticated. A bureaucratic administration of sufficient...
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...in a group towards a common goal in business there are some obvious advantages to not working on a project alone. “Groups are an excellent vehicle for performing many of the steps in the decision-making process and offer both breadth and depth of input for information gathering. If group members have diverse backgrounds, the alternatives generated should be more extensive and the analysis more critical. When the final solution is agreed on, there are more people in a group decision to support and implement it.” (Robbins & Judge, 2011, p. 295) To have an effective team you have to have as much diversity as you possibly can to avoid the possibility of having every member thinking the same way and not getting the best possible outcome. The more input you have from people with different opinions the more you can have open discussion and group members teaching and learning from each other while bringing up options that you would have never come up with otherwise. This doesn’t come easy of course; every member of our team working on this project is coming from different backgrounds and has their own set of values. This is a breeding ground for conflict but it doesn’t have to be the end to effective collaboration and the potential to achieve the goal of the group. According to "Resolving Team Conflict" (1996-2013), “Conflict can be constructive as long as it is managed and dealt with directly and quickly. By respecting differences between people, being able to resolve conflict...
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...GUILDHALL COLLEGE EDEXCELL H N D IN BUSINESS Managing Professional Development FEB 2010 INTAKE. ID :0008434. BATCH 1 Mohammed Abul Kalam Tutor: Ejabul DATE OF SUBMISSION:11/07/2011 Table of contents page no. 1.1[P1]…….. 2 1.2[P2]….. ……………………………………… ….2.3.4.5 1.3[P3]………………………………………………………….5.6.7.8 1.4[P4]…………………………………………………………….8.9 2.1[P5]……………………………………………………………,9,10 2.2[P6]…………………………………………………………….11 2.3[M1]…………………………………………………………12,13 2.4[D1]………………………………………………………….13,14 3.1[P7]…………………………………………………………..15.16 3.2[P8]…………………………………………………………..17,18 3.3[P9]………………………………………………………..19,20,21 4.1[P10]…..........................................................................................22 4.2[P11]………………………………………………………….23,24 4.3[P12]…………………………………………………………25,26 4.4[P13]…........................................................................................27 4.5[M2]…………………………………………………………….28 4.6[D2]…………………………………………………………28,29 4.7[M3]………….. ………………………………………..30 4.8[D3]……………………………………………………………30 Introduction: I would like to thanks all of my friends and teachers all of the authors who written their books and I have taken help. this assignment consists all of the areas of personal development planning and professional development planning...
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...transformed it into Lowe's, a multi-billion dollar company now. Lowe's has more than 228,000 employees distributed in 20 departments which stock more than 40,000 products with annual income of more than $48 billion. Lowe's organization design has been created to handle an increasing number of customers and their desires for product diversity. To provide quality service to more than 14 million customers per week that visit its 1,650 superstores nationwide, Lowe's emphasizes on installation processes in more than 40 categories. They have also formed departments who focus on female demographic to lure in new customers and have also started focusing on more urban households. At the same time, they have joined hands with various companies to provide the customers with professional building tools which helps make the superstores a one-stop shopping center. Doing all this, Lowe's has made it clear that their store do not only sell quality products but provide necessary installation services for customer as well. 5.2 One of the major strengths of KFC's organizational design in China is that they have recognized and differentiated between adults and kids. Sam Su saw that kids, unlike adults, do not come alone to eat which meant more customers if they were the target. Hence, they created a kids section that is staffed by professional hostesses whose job is to entertain the kids and involve them in different activities; this alone attracts 400 birthday parties annually. Another strength of this...
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...Constructive style also shows the abilities to grow healthy relationships and efficiently working with people and being proficient in finishing tasks. Affiliative style of thinking states the capabilities of friendliness, cooperativeness, supportiveness and ease with people. This style is also be liked by others where they find this approach sincere. The style is diplomatic in nature and requires tact full thinking in dealing with difficult situations and with people. Self-Actualizing styles demonstrate good leadership qualities, respected well-thought-of, optimistic and realistic, likes responsibilities and mostly confident with task. They are very aware of own feelings, very creative and original thinkers. A person with this style generally respected by people and implements very balanced approach in taking decisions. This primary thinking style is reflected to my own feelings where I always wanted to cooperate with people and to help them achieving their task regardless of my own benefits. Affiliative thinking style always helped me maintaining good relationship with people; it motivate me in helping others and proving guidance in achieving their task. For this reason I always wanted to have maximum and complete knowledge where I work so that I can share my input, and help other people. I always belief sincere approach is more important to develop good relationship with people. Before making decision always thinks from all possible angles either positive or...
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...the business firm and using its resources more effectively. 1. Internal Business Environment: Ritz Carlton was in the Hospitality industry and ran 30 Luxury hotels across the world. Their philosophy was to combine commitment and innovation to provide best-in-class service to their customers. 2. External Business Environment: It was obviously a very competitive market and players were always trying to improve their standing in the market. The head of the Carlton group was aware of this environment and although his group was one of the leaders in the market, he knew that a status quo will definitely do irreparable damage to the group. They wanted to build the image among the customers. He has now thrown open a challenge to all the hotels in the group and asked each of them to come up with ideas to make the business more competitive. 2. How did the company manage the team implementation? 1. New teams implemented: An announcement was made to shift the operations of the hotel from the existing structure to team based structure. The implication was that there will be no managers, only teams. The team as a whole would now manage itself, and not be managed/supervised. Many teams were created in charge of different service such as Pre-arrival, Culinary, Banquet, Restaurant, Concierge, etc. 2. Dealing with challenges: Some previous leaders too were not sure about how this would work. The first three months were very difficult for all team members. Service levels were suffering with...
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...where an individual stands in the organization, so it is crucial to understand how an individual lets put it as a employee become more of a manger not just as a title but by action and skills. An organisation has members to achieve their targeted gaol and objective through the co-donation of activities. Without well management it is very tough to attain operation goal. From the text it’s has been said that management is a way of getting result through the effort of other people. When the term people comes in my mind I believe it’s all about how effectively Managers exert influence over other subordinates and uses his interpersonal skills. It is not just about what Managers do but what they really actually do. Mintzberg, 1973 has mention in his book more of what a manger actually do rather than what they do. His work has been categorized as these following headings. (Burnes, 2009) 2.0Managerial Roles: 2.1.0Interpersonal roles: 2.1.1Figurehead: Manager is a representative of an organisation, as a representative has to make sure organisation execute social and legal duties. 2.1.2Leader: An effective leadership can change any situation. Leader has got power to motivate his member or people by influence; manager is leaders in an organisation he influence his employee by appreciate their performance. Many writers argued that “charisma alone is insufficient for changing the way an organisation operates” (Mullins, 2006). 2.1.3Liaison:...
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...19 Developing Teams in Business Assignment 1:The Organisations training manual project P1:Describe different types of teams and the benefits of teams for an organization The objective of the team is to have different roles an working towards an ultimate goal of doing a group presentation and the aim is for all group members to think of brilliant unique ideas and share it with each other and discussing ideas with each other to improve work. The meaning of team can also be as a an informal team is less structured. It is usually a group of individuals not set up by an organisation ,that sees the benefit of working together. Informal teams are less structured and rule bound than formal teams.An example of an informal team would be a group of new employees who meet once a week to share experiences and offer support in improving work practice.The description of the theory of team is Dr Meredith Belbin identified eight major roles that people adopt when working as part of a team:Plant,Resources investigator,Co-ordinator,Shaper,Monitor Evaluator,Teamworker,Implementer,Completer Belbin’s theory was:That teams are made up of different types of behaviour and that a successful, productive team will require a mixture of these behaviour types. This allows a team to have balance and where each type of behaviour has strengths they also have areas of weakness, but a mix of behaviours means a team member’s weakness will be someone else’s strength. The benefits of teams to the organisation...
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...approaches………………………………………………………………………... 6 Section (3) Motivational theories………………………………………………………………………………. 8 Leadership styles……………………………………………………………………………………… 10 Section (4) Nature of groups and group behavior……………………………………………………. 11 Technology and teams……………………………………………………………………………. 12 Executive summary In this Report we will be looking at KUK diagnostics LTD’s as an organization and comparing it to Apple Inc., to get a better understanding of organizational behavior. This will include overviews and analysis of structure, culture, leadership and management, motivation and groups and teams. Section (1) Organizational structure and culture Organizational structure KUK diagnostics operates in a flat structure, as this is ideal for small businesses, where the span of control is wide due to short chain of command from manager(s) to employees and fewer or no layers of management, which makes decision making quicker and easier for the manager, a flat structure also allows employees to engage in the decision making process, which in turn will result in productivity from employees in the organization, as they share more responsibilities and duties than an employee working under a tall hierarchy structure were its more formal and focuses on processing due to its larger operation. This is an example diagram of how my organization is structured - (Plidonfernandes.files.wordpress.com,...
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...Final Exam ------------------------------------------------- Top of Form Time Remaining: | | Page: 1 2 | Page 1 Question 1.1. (TCO A, B) How is job dissatisfaction reflected in an organization? (Points : 10) Job satisfaction is the collection of feelings and beliefs people have about their jobs. Job satisfaction is a positive feeling about your job resulting from an evaluation of its characteristics as we studied in the last weeks job dissatisfaction is reflected within any organization or company through the attitudes , actions and performance of that dissatisfied employees within that organization, we all agreed in our weekly Discussion that when employees are dissatisfied they are less likely to perform their job effectively and efficiently, show no enthusiasm to go the extra for the company or fellow employees, and tend to be absent a lot, if would to say as general dissatisfaction in the organization create employees with bad attitudes and tension throughout that organization. I believe that all Organizations should try always to keep employees happy and content to have order and harmony for the employees and management to work as one team . | Question 2.2. (TCO D) What is groupthink? Why can groupthink be detrimental to...
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... Project 1 - Induction MACMILLAN Coffee Morning Unit 311: Working as part of a team Bintu-May Maria-Erene Jalloh UNIT 311: Working as part of a team 1.1 State what is meant by the term team 1.2 List different types of team 1.3 Give an example of a successful team 1.4 List different roles in a team 2.1 List the factors that make an effective team work 2.2 List the benefits of effective team work 3.1 Identify the task of the team 3.3 Identify own role in achieving the team task 3.4 Identify others roles in achieving the team task 3.5 List the support and resources needed to help work towards the team task 4.1 Follow the plan 4.2 Suggest an improvement to the plan Task 1 A team is a group of people coming together for a cause or a purpose to be achieved for example they are teams in voluntary, non profit and charitable organizations. Non profit sectors, teams can be made up of trustees/management committee members, staff, volunteers and service-users. Large organizations usually have a mix of teams undertaking different functions, in smaller organizations the small group of people may carry out these different activities. I can think of 7 types of teams that serves the overall purpose of different types of teams. 1. STRATEGIC TEAMS: Strategic teams provide leadership and direction for the organization, keep in touch with the external...
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...Vik Seedheeyan. I have been working for the Raphael Medical Centre for the past 22 years. I started off as a care assistant. I then went to do my nurse training and became a Registered Mental Health Nurse. I took on more responsibilities and worked my way up becoming the Team Leader, then Nurse Manager and recently I was appointed as the Director of Nursing. 1. Understand the specific responsibilities of middle managers in enabling an organisation to achieve its goals * 1.1 Describe the goals and objectives of your organisation (12 marks) The Raphael Medical Centre is a private hospital that caters for patients with Brain Injury, providing a high level of Nursing and Therapeutic care. The goal of the Raphael Medical Centre is to be recognised as a specialist hospital with integrated healthcare for the treatment of patients with Brain injury. We aim to be known as an establishment that provides a high standard of care with intensive therapeutic input to achieve positive outcomes with our patients. The objectives that have been set to achieve the goals are as follows: 1) A new management structure to be in place by August 2015 2) Rebrand the name “The Raphael Medical Centre” to “The Raphael Hospital” by December 2015 3) To increase number of hospital beds by an additional 28 beds within one year following planning approval 1) New Management structure- the need for a new management structure emerged after discussion with team members and it was agreed that...
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...Organisations & Behaviour 1 INTRODUCTION 2 PROCEDURES 3 FINDINGS 3.1 Analyse the factors which influence individual behaviour at work 3.2 Describe the ideas of; Handy, Tuckman & Belbin in relation to effective team working 3.3 Introducing technology into team work affects the behaviour of employees; explain the possible effects on an individual and the team 3.4 Explain 3 relevant motivational theories; highlight how they might explain the differences between the employees in Brown’s earlier production team and those in the present research unit 3.5 The style of leadership used has an effect on the staff motivation; describe and discuss the styles available, commenting on the likely success and impact on staff of each of the styles 3.6 What is the difference between management and leadership? Illustrate with reference to the case study 3.7 Success in organisations depends on motivated individuals’ workings effectively in teams and being led by appropriate management 4 BIBLIOGRAPHY 1 Introduction The aim of this report is to give an overview of Brown’s progress by considering myself as the Research Director. Too give information on different theories that could benefit Brown and to show differences between different styles. Also too give an understanding of individual and group behaviour in organisations and to examine current theories and their application in managing behaviour in the workplace. 2 Procedures This report was made with information...
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...Between Culture & Structure 10 3- Task Behaviour & Various Factors 13 4- Task Management & Leadership 15 5- Task Different Approaches to Management & Leadership 19 6- Task Identify Various Motivation theories 20 7- Task Benefits and application of motivation theories 22 8- Task Team & Group 24 9- Task Various Factor of Team 28 10- Task Technology 30 References List 31 1. Organisational culture:...
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