...Personal Negotiations MGT/445 November 14, 2011 Thelma Clark Personal Negotiations In life, whether it is personal or business, one will negotiate terms of sorts and it will likely be often. When a person goes to buy a new car, purchase a home of their own, or have a garage sale, negotiations take place. In business, one can negotiate a salary, work schedule, or position within the company. Businesses will often negotiate with other businesses in order to expand, purchase, or sell goods and services. When specifically thinking about personal negotiations that I have participated in, a few come to mind. As a child and young adult, board games were a common part of weekly routines. This past May, I purchased a new car and presently, my husband and I are negotiating to purchase a home. According to Coltri, negotiation is “the process in which disputants seek to resolve an interpersonal conflict through dialogue or another form of communication. In negotiation, the disputants themselves decide mutually whether, and on what terms the conflict should be resolved” (p 602, 2004). The dispute that two parties need to resolve can be the price of a car, the features that are included in the price, the condition that the home to be purchased is in, or the amount of goods that are included in a deal. A strong example of negotiation would be during a brutal game of Monopoly between family members. After properties are owned and hotels are built, opposing members...
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...impacts in international negotiation negotiating with Norwegians Simen Moen Nordbo Recommended Citation Nordbo, Simen Moen (2010) "Cultural impacts in international negotiation - negotiating with Norwegians," ADR Bulletin: Vol. 12: No. 2, Article 2. Available at: http://epublications.bond.edu.au/adr/vol12/iss2/2 This Article is brought to you by ePublications@bond. It has been accepted for inclusion in ADR Bulletin by an authorized administrator of ePublications@bond. For more information, please contact Bond University's Repository Coordinator. Nordbo: Cultural impacts in international negotiation ADR Bulletin of Bond University DRC Cross-cultural dispute resolution dynamics Cultural impacts in international negotiation — negotiating with Norwegians Simen Moen Nordbo Introduction The global community and the interdependent relationships amongst its citizens is ever-growing, causing increased communication and trade across cultures. For Norway international organisations like the WTO (the World Trade Organisation), EU (European Union) and EFTA (the European Free Trade Organisation) and improvements in communication and transport contribute to constant cross-border developments. As an industrialised country Norway takes part in these forms of globalisation. International connections and relationships are established while negotiation is used as a dominant factor in the intercultural legal and business systems. Moreover negotiation as a dispute resolution...
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...China: Business Do’s and Don’ts Introduction In business, knowing traditions and customs of host countries is paramount when beginning or carrying out negotiations. I find one of our most consistent and influential competitors and business allies to be China. China has for many years been a major contributor in the role of technology. Chinese technology and manufacturers are a huge part of the international trading system in America. In this paper I will discuss cultural differences, negotiation tactics, traditional and non-traditional customs, and attempt to explain effective methods of communication in the business sector of Chinese culture. I will begin by comparing and contrasting the cultures of China and America, and continue, by implementing ideas for effective communication and ways of successfully conducting business with China. China has recently had an economic spike, and was reported in an article in the Huffington Post as doing better now than ever before: “China is still faced with many daunting challenges ranging from corruption to regional income gaps and environmental degradation. But China is indeed better than at any time in its modern history. The country is now the world's largest laboratory for economic, social and political experimentation. There is every reason to believe that China, which has a continuously adaptive political system, will reach its objective of becoming the world's largest economy in a decade's time -- with all the implications...
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...The Chinese view of negotiations The Chinese word for negotiation—tan pan—combines the characters meaning “to discuss” and “to judge.” From a Chinese perspective, negotiation exists primarily as a mechanism for building trust so that two parties can work together for the benefit of both. Trust is built through dialogue that lets each party judge or evaluate the partner and the partner’s capabilities and assess each other’s relative status. The negotiation process also enables parties to reach an understanding on a specific issue, condition, or transaction, in a way that lets each side feel that “a good deal” was brokered. But the concept of negotiation hinges on creating a framework for long-term cooperation and problem-solving much more than on drafting a one-time agreement. As such, negotiation in China is viewed as an ongoing, dynamic process that takes into account practical matters and context. Many Chinese prefer this approach over creating contract-based absolutes, which many Chinese perceive as the primary purpose of Western-style negotiations. Significant differences in negotiation style and culture can be accompanied by mutually unfavorable perceptions. Americans may see Chinese negotiators as inefficient, vague, and perhaps even dishonest, while Chinese perceive American negotiators as impersonal, impulsive, and overly focused on immediate gains. When adapting to Chinese-style negotiations, task-based, time-conscious foreign partners must balance the need for...
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...2014-19-E-858 | Oluwole Adeoti | WELL DONE MADAM | NEGOTIATION TERM PAPER | WELL DONE MADAM | NEGOTIATION TERM PAPER | TABLE OF CONTENTS Page Intro Strategy and Tactics employed by Mrs. B ………………………………… 3 Negotiation Strategy …………………………………………………………….. 5 Types of Negotiation Strategy …………………………………………………… 5 Negotiation Tactics …………………………………………………………….. 5 Types of Negotiation tactics …………………………………………………… 6 Conclusion Reference Introduction Negotiation is a means through which differences are being settled. This usually involves communication between two or more people, parties who intend to reach a mutual beneficial outcome, have points of difference to resolve, trying to gain advantage for an individual or a group or get an outcome that will satisfy various interest. Through negotiation, compromise or agreement is been reached while avoiding argument and dispute and it is aimed to achieve most favorable result for the position that that the negotiator stands for. The case well done Madam is centered on negotiation between the protagonists Mrs B and the Airport police, how she used her negotiation skill to secure the release of her driver and the company car without been booked and paying the appropriately charges. Monday, Mrs B driver had wrongfully parked at the Airport entrance against his boss wish and was arrested for illegal parking by the Airport police. Mrs B noticing this from distance used negotiation process and tactical maneuvering to gain advantage...
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...Ethics in Negotiation: 1. Define Ethical Negotiation. Why do ethics matter? How would you apply ethics within the context of your Negotiation Final Project for this course? Ethics are the social principles or gauge whether some body is following the set social standards or not. The role of these social or ethical standards is very important in any type of negotiation for both parties. This gives the chance for both parties to know the tactics which are being used are deceptive, ethical or unethical and then help them examining the ethical tones and aid them in decision making. This also help both parties distinguish among different criteria, or standards, for judging and evaluating a negotiator’s actions, particularly when questions of ethics might be involved. In my final project, I will choose and react to the other party by keeping in mind the following mix of approaches. • Choose a course of action on the basis of results I expect to achieve (e.g., greatest return on investment). • Choose a course of action on the basis of my personal convictions (e.g., what my conscience tells me to do). 2. What motivates unethical behavior in negotiations? What are the potential consequences? How can negotiators deal with the other party's use of deception? When one party or individual want to secure his own establish outcome ignoring other party interest motivates unethical behavior. The unethical behavior outcome also depends on how high are the party stakes, competitiveness...
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... Teddy Lee Barbara Larson 2/19/14 Integrative Negotiations As a recruiter, there are a few things to negotiate and take into considerations. Most newly hired candidates will most likely negotiate their salary, work schedule and company benefits. During the process of negotiation, it is extremely important to be aware of my BATNA and know when to walk away. If the requested value is at least within the ZOPA, a decision can be made where both parties will benefit. When negotiating salary, the first thing I will do is ask the counterparty what he values most in a company and what he hopes to get out of working at the firm. I would not want someone to work for the company for only financial purposes. I would negotiate the lowest possible amount to determine if they are still interested in the job position. In this situation, I would try to keep within the ZOPA, because if the salary is too low, the candidate might deny the job offer. This can be seen as the barrier. While negotiating work schedule, it should be assumed that they are able to work forty hours per week. During the negotiation of the work schedule, it is important to ask if they are available to work over time and how many personal days they need. If the candidate requests more days than what is actually offered, I will tell them that the company only allows a specific amount of personal holidays for a full time employee. Therefore, the personal holidays are non-negotiable. In the event that the candidate...
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...NEGOTIATION ISSUES, STYLES AND OUTCOMES IN BUIDING CONSTRUCTION PROJECTS IN THAILAND In construction industry, conflicts are inevitable in any construction projects. Construction projects require that every parties are related in term of negotiation such project managers, safety managers, clients, suppliers, designers, site engineers, and consultants. Negotiation is one potential consequence to succeed projects when comparing with other factors. Many negotiators need to understand their personal characteristics for bargaining. For any given issues, problem or conflict encountered, the participant has a negotiating position. Different construction projects have different conflict styles and different departments try to work together. Mr. Surapong Panja made a case study on “Negotiation Issues, Styles, And Outcomes: A Study of Building Construction Projects in Thailand”. He learned that construction industry always has conflicts that can be attributes to more factors such as change order, variation work, job safety, price adjustment (inflation or deflation), and time extension. These factors can produce many conflicts itself and may contribute germination and manifestation. Dispute is always negotiated by project participants, and the process of negotiation is the first task before considering other resolution methods. The project manager of contractor tends to use avoiding style. It is suggested that it is more important for negotiation outcome to understand the proper...
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...Negotiation Skills Chapter 1 is entitled- The Nature of Negotiation it introduces us to the definition of the term Negotiation- “a form of decision making in which two or more parties talk with one another in an effort to resolve their opposing interests.” The Objectives are 1. To understand the definition of negotiation, the key elements of a negotiation process and the distinct types of Negotiation. 2 Explore how people use negotiation to manage situations of interdependence- that is, that they depend on each other for achieving their goals. 3 Consider how negotiation fit into the broader perspective of processes of managing conflict. 4 Gain an overview of the organization and content of this book. People negotiate all the time. Negotiations occur for several reasons: 1 to agree on how to share or divide a limited resource such as land, or property or time. 2 to create something new that neither party could do on his or her own and 3 to resolve problems or a dispute between the parties. People may recognize the need for negotiation but do poorly because they misunderstand the process or do not have good negotiating skills. For most people bargaining and negotiation mean the same thing, however in the text bargaining is used to describe the competitive, win-lose situation such as haggling over price at a yard sale, flea market or a car lot: Negotiation on the other hand is used to refer to win-win situations like those that occur where parties are trying to find a mutually...
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...Queensland Barb-b-ques -- Confidential Information You are international marketing manager for Queensland Barb-b-ques (QBBQ), an Australian manufacturer of outdoor cooking equipment. Founded in 1958, QBBQ began with a single product -- a cast iron barb-b-que plate that was sold to be used in brick barb-b-ques that were popular during that era. By the late 1970s, QBBQ had begun to expand its product line as the baby-boomer generation matured and began cooking meals outdoors in a different way and on a more regular basis. During this period, the company experienced rapid growth and diversified into related merchandise such as kettle barb-b-ques and portable barb-b-ques, among other products. In the past 5 years, QBBQ’s growth has slowed. Two years ago, the company re-evaluated its product lines and sold some of the businesses it had acquired over the years, businesses that were not part of the company’s core product line. This included its outdoor weather protection division (portable awnings to protect from wind and sun). The company was on fairly good financial footing until this past year, when sales dipped. Still, QBBQ executives are optimistic about the company’s future. With the opening of new global markets through international trade agreements, there are more opportunities than once existed, including the opportunity for expanding markets in North America and Europe. At this point, however, most QBBQ sales are still concentrated in Australia. One of the products...
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...http://www.solutionlibrary.com/business/management/miami-school-negotiations-paper_8g1f Miami School District Negotiation Paper Miami School District Negotiation Paper The Miami school district has announced that in the upcoming year, school boundaries will be redrawn due to unexpected increases in enrollment. The school board has created a plan for the students as the school is not large enough to accommodate each and every one of them. They have hired experts to redraw school boundaries to be submitted for the following year. Upsetting many students as they will not be able to stay at their present school, several parents have voiced opinions based upon the school district proposed plan. Most of the parents are concerned about the quality of education their children will receive, increased travel time, crossing economic and cultural boundaries, affect on property values, and social effects on children. With the following reasons against the proposed plan, I will address all of the stakeholders and their concerns. This paper will also discuss a developed plan to address stakeholders’ concerns as well as the negotiation strategy used to support the school board’s need to redraw the boundaries with the concerns of the stakeholders. Lastly, the paper will explain how ethics and culture affect the decisions. There are many stakeholders in this situation with the students being redrawn from their current school. The students, school officials, staff, teachers, school district,...
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...Counseling Negotiations Skills of NegotiationsNegotiation TTechniques for Default Borrower Counseling Skills of Negotiation Techniques for Defaults ( Wells Fargo Home Mortgage 4680 Hallmark Parkway San Bernardino, CA 92407 Table of Contents Day 1 INTRODUCTION CLASS EXPECTATIONS LOGISTICS LINK TO VISION, CORE CAPABILITIES COURSE OBJECTIVES BUILDING BLOCKS OF NEGOTIATIONS FRAMEWORK FOR NEGOTIATIONS CONTEXT AND NEGOTIATION UNIQUE NATURE OF A BCS CALL AS A NEGOTIATION ROLE OF COUNSELORS IN THE NEGOTIATION THE “US AND THEM” IN NEGOTIATED RELATIONSHIPS THE PARALLEL INTEREST MODEL FOUR STAGES OF EFFECTIVE NEGOTIATIONS STAGE ONE: COURTSHIP/ORIENTATION STAGE TWO: RESISTANCE STEPS THREE AND FOUR: COMMITMENT AND AGREEMENT STRATEGIES FOR OVERCOMING BARRIERS UNDERSTANDING RESISTANCE YOUR REACTION THEIR EMOTION THEIR POSITION THEIR DISSATISFACTION THEIR POWER CONCLUSION PERSONAL ACTION PLAN EVALUATION Introduction 5 CLASS EXPECTATIONS 5 LOGISTICS 5 LINK TO VISION, CORE CAPABILITIES 6 COURSE OBJECTIVES 8 BUILDING BLOCKS OF NEGOTIATIONS 9 INTRODUCTION 9 FRAMEWORK FOR NEGOTIATIONS 9 CONTEXT AND NEGOTIATION 13 UNIQUE NATURE OF A BCS CALL AS A NEGOTIATION 14 ROLE OF COUNSELORS IN THE NEGOTIATION 15 THE...
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...Cell Phone Negotiations MGT 557 April 8, 2013 Cell Phone Negotiations In today’s society, cell phones have become and necessitate and also have become a billion dollar business. Distributors of cell phones look for maximum profit by buying from manufactures’ at the cheapest price. Not only does price matter in negotiations, but considerations for individual differences such as cultural differences must occur for the outcome of a negotiation to be successful. In today’s economy, it is not uncommon for companies to go overseas for cheaper manufactures’ cost to increase profits. However, American companies who wish to compete internally in manufacturing products face the high labor costs in the United States compared to foreign countries. In this paper, the author will discuss a negotiation between a Chinese and an American negotiation team over cell phone cost per unit and possible influences that go into the negotiations such as gender difference, personality, culture and perception, cognition, and emotion. Summary of Cell Phone Negotiation The negotiation involves two teams, the all-American negotiating team from the United States and...
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...Negotiation Negotiation Plan Team D (NAC) Walden University Negotiation Plan One of the main challenges in the upcoming negotiations with the USSL is the cultural differences between our countries. In order to overcome this barrier, we have to plan our negotiation approach very careful and detailed. According to Lewicki, Saunders, and Barry (2011), “The dominant force for success in negotiation is in the planning that takes place prior to the dialogue” (Lewicki, Saunders, & Barry, 2011, p. 97). The main issues in the upcoming negotiations are: * Number of vessel used per year * Logistics support during the ocean and ground transportation * Freight cost and terms of payment * Geographic distribution over the Americas and other continents With accordance to the presented issues, the objectives in each negotiation session will be as following. Stage 1: A general agreement on the concept of operations, including reaching of consensus regarding further negotiations. Stage 2: Strategic Objectives. 1. Creation of harmonious relationships, based on the integrity and reliability; 2. Determination of the volume of transportation over the five-year period, including general understanding regarding an obligation per each year; 3. Principal agreement on the financial relations; 4. General agreement regarding potential geographic areas /states...
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...for its first round of bargaining with the union (pre-negotiation activities). Explain why each of the steps you have identified is critical to achieving an initial successful collective bargaining agreement with the union. Whenever you bring people together, then put certain individuals in charge of others there is going to be conflict. In the labor relations world this has been going on since the 18th century with the rise of trade unions. (FCMS). Once a situation arises where there needs to be collective bargaining both the company and the union have to take steps to ensure success. The focus of the company before even sitting down at the negotiation table is two fold. The first is to gain situational awareness. This includes understanding what exactly is going to be the issues and then looking back at previous negotiations. This review of past negotiations is a starting point to build the foundation of a plan. The second step a company needs to do before sitting with the union representatives is gathering data. This would include looking back at the past labor contract period and predicting changes. Bring hard numbers to the table help to bring strong evidence for the company’s case. A successful negotiation for the company will depend on preparation; that is why the first step may ultimately be one of the strongest factor on the outcome. To start preparing the company needs to collect the details of negotiations that have already occurred in and out of industry that...
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