Petrie’s Electronics Project Closeout Report
For Project Management

Jim Wantanabe – Project Manager

Jim Wantanabe spent a lot of time planning and conducting interviews with key stakeholders inside the company. He also worked with the marketing group made up of loyal customers, to get some good ideas about what they would value in a customer loyalty program. The team came up with requirements and constraints for the customer loyalty project also alternatives were made to show different scenarios. The team did a great job on listing core functions the system has to perform and data flow diagrams. This project has come a long way while accomplishing many things.
Now the project has to come to an end. The pilot implementation has been put into place, now it’s time to see what final changes need to be made and closeout this project. Sanjay did a great job on researching the alternatives, data flow diagrams, and making updates. It would benefit him to uses those strengths for another project helping out the IT department. Sally could have done better in the marketing department. She constantly needed caffeine but she wasn’t performing to the best of her abilities. Sam provided some much needed ideas to the interface design.
Head of marketing kept submitting request for changes to the loyalty program while the deadline was approaching, but keeping everything electronic saving cost of printing and mailing coupons was a great idea. But marketing felt like giving the customer a choice to have it mailed or print it out online would benefit the customer more.
This project could have staff added but it would delay the process even more opening up more paths of communication. Also a pilot site has not been set in stone yet. The team need to find a site and finish this project immediately because this project is going to be