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Phd Candiate

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Submitted By sala77
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I'm a researcher in the faculty of graduate studies, Albalqa’ Applied University, Jordan. Also I'm working as Systems Operator in Computer Department and administrate over 22 branches of the company at Jordanian Electric Power Company (JEPCO). I hold B.Sc Degree in Management Information Systems (MIS), Also Master Degree in Business Administration (MBA) from Albalqa' Applied University (BAU). My research interest in the areas of e-Government, eServices, web analytics and business management. I have authored and co-authored several journal papers joint with professionals™ researchers in Ballarat, and Deakin University. Australia.

|Personal Data |: |Name |: | |
| |Nationality |: | |
| |Birth Date |: | |
| |Marital Status |: | |
| |Gender |: | |
| |Address |: | |
| |Phone NO. |: | |
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|Education |: |** Sep. 2011 –Until Now |
| | |PhD Program in Business Administration |
| | |From The World Islamic Sciences and Education University |
| | |_______________________________________________________________________ |
| | |**2008 – 2011 |
| | |Master of Business Administration (MBA) |
| | |From Al - Balqa’ Applied University |
| | |With an average of (*** out of 4.00) with a rate of (Very Good). |
| | |Master research: Correlation Degree between Job Title and actual work of the employee |
| | |
| |**2004 – 2008 |
| |B.Sc. In Management Information System (MIS) |
| |From Al - Balqa’ Applied University |
| |With an average of (*** out of 4.00) with a rate of (/****). |
| |Graduation Project: Development Electronic Mall in Jordan |
| | |
| |**2003 – 2004 |
| |From AL-Salt Secondary School |
| |General Certificate Of Education (High School) |
| |I have achieved average (84.7%). |
| | |
|Summary Of |: |** December 2008 – Until Now : JEPCO |
|Qualifications | |The Jordanian Electric Power Company, systems Operator and technical support in the computer operation |
|& work | |department: |
|experiences | |• Administration the computer branch of the company. |
| | |• Provide technical support. |
| | |• Modify and develop computer systems and networks used. |
| | |• Software computer handheld (PDT & PDA) and its technical maintenance and update their own programs. |
| | |• Preparation of periodic reports (daily, monthly, and annual) and Statistics. |
| | |• Monitor and audit all actions that are made by computer. |
| | |• analyse and address the special problems with the regulations. |
| | |• Preparation programs modify the electricity tariff and installed on the hardware. |
| | |• Update corporate data and keep the backup. |
| | |• investigates use of new systems and current systems used and to express an opinion of the technical aspect |
| | |practical. |
| | |• Testing of computer systems and activated. |
| | | |
| | |** July 2008 – December 2008: Civil Amman Airport |
| | |I Have trained aimed to employment with Civil Amman Airport in the department of engineering and maintenance|
| | |, as a technical supporter and administrative: |
| | |• Review bids and the costs of systems. |
| | |• Provide technical support. |
| | |• Foreign correspondent and domestic institutions. |
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| | |** 2007 : Bank of Jordan Islamic |
| | |Completed a training course as a part of transmission at bank of Jordan Islamic, AL-Salt Branch. As Foreign |
| | |services officer: |
| | |• Receipt foreign transformations. |
| | |• Provide after-sales services (visa, and communicate with the client). |
| | |• Technical support for computer hardware used. |
| | |• Formulation of electronic reports in Arabic and English. |
| | | |
| | |** March 2006 – February 2007: AL-Sura company for constructions. |
| | |I have experience in scope of inserting data, as an entry data at the company: |
| | |• Data entry and verification. |
| | |• Provide technical support for computer devices company. |
| | | |
| | |** Jan. 2012 ELT (Executive Leadership Training). |
|Another Qualifications : | |I have successfully completed the training course by University of Leicester - Stafford Associates. |
| | |** 31 Oct. 2011 ACL (Audit Command Language)™ |
| | |105 Foundations of ACL Concepts and Practice, Data Analytics and Continuous Monitoring Software Solutions |
| | |(Certified). ™ |
| | |**15 Sep. 2010- 15 Nov. 2010 : ILETS ™ |
| | |I got an advanced course in preparation for ILETS at British Council. ™ |
| | |**3 Sep. 2008- 14 Jan. 2009 : TOEFL |
| | |I got advanced courses in the sixth out of twelve in (TOEFL) from AL-Yarmouk Cultural Center for Foreign |
| | |Languages. |
| | |** Feb. 2009 TOEFL - ETS® |
| | |I got a (TOEFL) certificate with an average (537 out of 667) from technical group for education. |
|Computer Skills |: |Excellent in: |
| |Operating Systems, Office applications and System Software ( : |
| |Installation, Configuring, Optimising and Troubleshooting: Windows9x, Windows 2000 Pro, Windows XP Pro, Windows |
| |Vista. Windows 7, Microsoft Office (2000, 2003 & 2007 & 2010), Windows Mobile, Applications for PDA and PDT, |
| |Antivirus, Symantec Ghost. |
| |Hardware ( : |
| |Assembling, Installing, Upgrading, laptops, services Interactive Whiteboards, Printers and Scanners (several |
| |kind of hardware).in additional to Maintain PDA and PDT. |
| |Networking ( : |
| |LAN Maintenance (Cabling and Installation) ,and active directory (computer management). |
| |Email ( : |
| |Strong Experience on Using (Microsoft Outlook-Outlook Express) |
| |Programs Languages (: |
| |Visual Basic 6.0 , HTML & Php, Designing simple programmes |
| |Using statistic programs (: for solving several problems in company. |
| |Designing website ( . |
| |Experience in systems ( : analysis, and system developer, systems designer. |
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|JOURNAL PUBLICATIONS |: |Salah Alhyari, Moutaz Alazab, Sitalakshmi Venkatraman, Mamoun Alazab, and Ammar Alazabm “Six Sigma |
| | |Approach to Improve Quality in e-Services – An Empirical Study in Jordan”, IGI Global, The International |
| | |Journal of Electronic Government Research (IJEGR), vol. 8, pp. 57-74, April-June 2012. |
| | |Article Link: |
| | |http://www.igi-global.com/article/international-journal-electronic-government-research/67091 |
| | | |
| | | |
| | |Salah Alhyari, Moutaz Alazab, Sitalakshmi Venkatraman, Mamoun Alazab, and Ammar Alazabm “Performance |
| | |Evaluation of E-Government Services Using Balance Scorecard An Empirical Study Jordan E-Government” |
| | |(Accepted) Benchmarking: an International Journal, Taylor & Francis, Local Government Studies, 2011. |
| | | |
| | |Salah Alhyari,,Sitalakshmi Venkatraman, Honeypot Approach to Improve Organizational Framework for the |
| | |Security requirement of E-Government Services - An Empirical study Jordan E-government, (Under Submitted),|
| | |IGI Global, The International Journal of Electronic Government Research (IJEGR), 2012. |
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