...Launching a PMO is just like any other organisational change project and should be approached as such. In Transformed's experience there are a number of key steps that need to be undertaken to create a PMO that works for the organisation. 1. Establish the Role, Scope and Outcomes The role of the PMO will be different in every organisation. It is important to consult widely with stakeholders to establish their ideas and needs and to determine how and where the PMO will fit within the organisation. 2. Review Existing Projects and Skill Levels to Identify Needs Often the incentive for establishing a PMO comes from a history of failed or under-performing projects. Examining recent and existing projects will identify skills and other gaps that the organisation can address through the PMO. 3. Plan the Implementation According to Needs Once you have determined the purpose of the PMO and what it is to achieve you then need to prepare a PMO implementation plan. 4. Establish Procedures and Processes Depending on the scope of the PMO it may require documentation of issues like: project approval processes, recruitment and training and funding management. Document templates may also be developed. Develop reporting mechanisms and timeframes: The PMO is likely to have a number of different reporting responsibilities. For example individual projects may need to report regularly to the PMO and the PMO may have to provide an organisational or portfolio report to the executive. To be effective...
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...public e-procurement policies are translated into practice. The theoretical argument draws on actor network theory (ANT), coupled with Colebatch’s [Colebatch, H. K. (2002). Policy (2nd ed.). Maidenhead, Open University Press.] social construct of policy, to analyze the actors, actions, and circumstances through which understanding of public e-procurement comes to stabilize (or not) into a coherent policy for action. Drawing on three case studies of central government agencies in Italy, Scotland, and Western Australia, we suggest new intellectual perspectives and methodological heuristics that may assist researchers and practitioners analytical efforts in examining sociotechnical change and the implications for policy development and implementation. © 2007 Elsevier Inc. All rights reserved. Keywords: E-government; E-procurement; Actor network theory; Social construction of policy 1. Introduction Public e-procurement, as an information system (IS) enabled innovation in government, is transforming technological platforms and the way governments in Western countries procure goods and services and engage with suppliers (Lee, Tan & Trimi, 2005; Moe, 2004). ⁎ Corresponding author. E-mail addresses: c.hardy@econ.usyd.edu.au (C.A. Hardy), s.williams@econ.usyd.edu.au (S.P. Williams). 0740-624X/$ - see front matter © 2007 Elsevier Inc. All rights reserved....
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...Deloitte & Touches’ revolutionary implementation of Women’s Initiative, serves as one of the most transformational changes any company has ever seen. Deloitte thought women were leaving their company in order to fulfill their wifely and motherly duties. The truth of the matter is they left due to not being considered for partnership roles. When CEO Mike Cook at the time realized the significant impact it was having on the business, he implemented a two day intensive workshop for “the Retention and Advancement of Women”. Implementing Women’s Initiative led to a solid foundation surrounded by an environment full of support and development of not just women but men as well. In reading the Women’s Initiative Annual report I felt that women as buyers (WAB) serve as an advancement towards this movement. Currently women account for 85% of all consumer purchases. Deloitte recognized that women executives within the marketplace were increasing. Currently Deloitte is offering a WAB workshop to its professionals in order to better understand the way women process there purchasing decisions. Such examples of how women provided a trusting relationship amongst their clients by providing personal life stories and their way of paying close attention to detail. The WAB has provided other lessons as well for both men and women: 1. Women have a tendency to sit “ face to face” where are men seat beside themselves and consider their mail client “ Right-hand man” 2. Women...
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...INTRODUCTION Real Estate Management System is website which is helpful for Builders as well as a individual as Buyers or Seller. In the currently all the activities are done manually. It is very tough for person to contact a appropriate Buyer or Seller. Our Real Estate Management System deals with the various activities related to the students. There are mainly 3 modules in this software * Search * Post * List On this Website we can register as a Individual, Agent or Builder. Administrator has the power to activate and deactivate the user account Administrator can also add new user and can edit and delete a user. A Builder can register as user and can buy and sell Properties. An Agent can suggest for buying and selling Properties. An Individual can register as a user and can list, buy and sell properties. SYSTEM ANALYSIS EXISTING SYSTEM: System Analysis is a detailed study of the various operations performed by a system and their relationships within and outside of the system. Here the key question is- what all problems exist in the present system? What must be done to solve the problem? Analysis begins when a user begins its registration & starts to search, list & post property. During analysis, data collected on the various files, decision points and transactions handled by the present system. The commonly used tools in the system are Data Flow Diagram, activity diagram, sequence diagram, collaboration diagram, etc. Training, experience and common...
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...policies were made, there was a process to developing a policy for a particular business. All companies, corporation, or business will have policies set in place. This holds true for the foundation for AIDS/HIV. While putting together certain regulation for research groups, this foundation also has to follow each step in the policy process. Coming up with that policy was a process and throughout this paper we will discuss the policy process and what it takes to ensure the write policy has been made to protect the company, consumers and all of its employees. The policy process has certain steps that have to be taken before having a successful outcome. These important steps are as follows: The formulation stage, the legislative stage and the implementation stage. Throughout this paper we will discuss in detail what each step of the policy process consists of, as well as give examples for each step. Also, while discussing how the AIDS/HIV foundation has to follow the same steps while searching for cures. Although, the policy process is made up of many steps, there are only a few main steps to receiving a successful policy. Each step in the policy process can prove to take a lengthy amount...
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...Consulting to help analyze whether to upgrade current software or to acquire new software and then to implement the chosen application. The analysis should include all aspects and considerations of what the resort needs from their word processing capabilities now and in the future. The analysis should also include what the changes the resort and the users of the word processing software will face before, during and after implementation. Utilizing Smith Systems Consulting Boardman Management Group has hired Smith Systems Consulting to help analysis and implement Baderman Island Resort’s processing software problem. Boardman Management Group will utilize the expertise of Smith Systems Consulting in many ways to ensure the resort successful implementation of upgraded or new word processing software. Smith Systems Consulting will analyze every aspect of the project including the problem with the current word processing software, the requirement for the new or upgraded software, the software implementation itself and the changes after the software implementation. To be more specific Smith Systems Consulting will follow a systems development life cycle (SDLC). For now Smith Systems Consulting will be focusing on the analysis...
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...IT Project Implementation Failures Mayelin Vargas HCS/483 03/01/2012 Michael Aiken University of Phoenix When implementing an IT project, many factors and indicators can play into failures of such a project. As seen in the case study of Memorial Health System, the CPOE implementation faced different issues indicating the project failure. In this paper, five reasons of project failure would be identified. It would show how these indicators manifested at Memorial Health System. I will describe what I have done differently to eliminate or minimize the effect of the indicator. Some of the reasons for project failure include; Organizational Baggage, Lack of Belief in the Project, Lack of Candor, Invisible Progress, and Failure to Respect Uncertainty. The first reason for project failure at Memorial was Organizational Baggage. When the Project was first introduced by Dryer and Roberts, a member asked if it was possible to finish this project on the time expected since they took two years just to set up emails at a previous project: therefore, previous project failures was still been questioned when it came to the timeline. The second reason for project failure at this organization was the lack of Belief in the project. Most individuals in the organization were opposed to the providers order entry system. When the IT project was first introduced many feared that the work -load would increment if verbal orders were substituted by computer entry orders. The third reason for...
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...IT Project Implementations Failures Joseph Garcia HCS/483 7/4/2011 Eric Rios IT Project Implementations Failures There are many factors that play into failures of implementing an IT project. As in the Case Study – Memorial Health System CPOE Implementation there were clearly barriers set in place that affected leadership and staff. The purpose of this paper is to examine CPOE implementation barriers within the Memorial Health System and to determine possible methods to overcoming these challenges. Any project or initiative is destined for trouble if its objectives and purpose are unclear. One of the many barriers present was the lack of vision shared within the organization between the physicians and management. They worried their workload would increase because CPOE systems replace verbal orders with computer-entered orders by doctors. Dr. Mark Allen, a primary care physician commented, “The hospital is trying to turn me into a $12-an-hour secretary and they aren’t even paying me $12 an hour.” (Wager, Lee, & Glaser, 2009) The desire to obtain a shared vision as a whole should have resulted in a presentation of what the purpose of the CPOE initiative was intended to achieve. As was the result when some of the doctors that had not left the system attended the CPOE vendor’s annual user group meeting. They saw the release of the vendor’s most recent system and immediately decided they wanted it for Memorial. Another concern with the project was the leadership put in...
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...Compensation and Benefit Plans Name: Institution: The strategic goal of any company is to provide the best service to customers while remaining cost effective and decreasing expenses. The company’s decision to hire a Computer Information System (CIS) Programmer is aimed at helping the company close the organization’s current gap and save the organization money in the long run. The incoming CIS programmer is expected to help the company achieve a stress free working environment for the rest of the employees and help the company make more profits from delivering to the company’s expectations. Hiring a new employee calls for implementation of a compensation and benefits plan that meets the needs of both the employee and the hiring organization. Benefits plan are designed to address specific needs and are often not in cash form. There are different approaches that an organization can choose to use while implementing a compensation and benefit plan. One such justifiable approach is one that recommends that the employee get insurance benefits, health and security benefits, vacation pay, stock options, profit sharing, contribution to retirement and pay for time not worked. Benefits are forms of value, apart from payment, that are given to employees in return for their inputs to the organization. There are other forms of intangible benefits that the company can decide to extend to the employee, which includes,...
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...Chiung-Hui, H., & Ing-Chung, H. (2009). RESISTANCE TO CHANGE: THE EFFECTS OF ORGANIZATIONAL INTERVENTION AND CHARACTERISTIC. Review Of Business Research, 9(1), 110-114. In this study, the authors highlight the perceptions of change agents’ in regards to employee resistance. Research in this area specifically is quite scarce because previous research has focused on recognizing resistance as a having a significant effect on organization change outcomes. The purpose of this study is to understand the perspective of agents who drive the implementation of organizational change to investigate the agents’ perceptions to employee resistance, organizational intervention, and change outcomes. This study was conducted by sampling graduate school alumni in Taiwan, who had experience as internal change agents. Much of the study was based on variables such as tenure, profitability, and age. The rest was done on a scale that asked the internal agents’ to evaluate employee’s perceptions. They also considered characteristics of the organization such as size and the importance of the position held by the agents’. The authors agree with previous research that view resistance as an obstacle, instead of a reaction or response that newer studies promote. They believe it is a block that prevents change and a major reason that change does not succeed or does not get implemented. They also agree with previous claims that any change, no matter how beneficial for employees and to the organization...
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... takes must longer than estimated timeline, or has to be terminated because of so many problems have occurred that proceeding is no longer judged to be viable.” With Memorial Health System failed implementation of a CPOE system they had many problems including an over budgeted project, Lack of belief in project, Insufficient leadership support, Failure to respect uncertainty, Failure to anticipate short-term disruptions, and initiative undernourishment. In this paper we will discuss all six of these problems along with give possible solutions to each of them. Failure to respect uncertainty: When the system was finally implemented it was had a lot of bugs in the system. They implemented the system at all of facilities. Because of this as well as a few other issues such as lack of training the system was taken offline and they continued with the old system. The solution to this problem would have been to implement the system in one location instead of the entire hospital. This place can be used as the test facility in which you can do two things. One you can work all the bugs out and the other would be to use it as a training facility where you can send employees to get training on a system that is up and running. This will aid the facility by having trained staff and implementation of a program in which is fully functional. Lack of belief and insufficient leadership support in the project was another issue that led to the failure of the CPOE IT Initiative. According to...
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...IT Project Implementation Failures Within this document you will find the answers to your questions. Such as how the implementation process works and why some IT projects tend to fail. The implementation process will be explained in detail so that the roles and responsibilities are understood. There will also be a brief overview of how an organization can minimize the occurrences and effects of it failures. IT Implementation The implementation process begins after the system has been assigned and everyone has access to it. This process is a huge priority for our team and especially valued by the senior executives. When our organization implements a new health care information system we make sure that plenty of time and resources are set aside to give it as much attention as needed to complete the process. The first few steps of the process are crucial, organizing the implementation team and identify a system champion, determine the projects scope and expectations and establish and institute a project plan. In these first few steps there can be major failure, leading to costly overruns, unsatisfied users, delays and more. Fundamentals Missed In the case study “Memorial Health System CPOE Implementation” there was several fundamental activities that were not completed. When planning out the process Fred Dryer and Joe Roberts did not evaluate the time money or even staff that would be needed to complete the implementation process. The men wanted to get the board’s approval...
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...Organizational Structure Simulation Synergetic Solutions Inc. University of Phoenix COM/530 Communication for Accountants Abstract This paper looks Synergetic Solutions Inc. A simulated organization facing some structure changes and what forces are at play. We look at what factors the Leader of the organization will consider to implement a successful change of strategy. We will describe at least two of the models the leader of the organization might employ. We will also evaluate what communication will be necessary to implement these changes within these two models. We will also look at what type of resistance we might face in implementing these changes. External Factors for Change Synergetic Solutions Inc is a 6 million dollar systems integration company. They specialize in assembling and reselling leading computer brands. It has 300 employees mainly in sales and service. Most of them only poses basic computer assembly and troubleshooting skills with a few higher skilled individuals functioning as specialists. The forces catalysts for change at Synergetic were both internal and external. The stagnant systems integration market were a reason why CEO Harold Redd looked into the network solutions business of designing and implementing complex computing networks. He also landed an order worth 1.2 million dollars for designing a network. There are also 5 million dollars in future orders waiting. Due...
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...Campus BSA 375: Fundamentals of Business Systems Development Mr. Eric Secrist October 8, 2012 Service Request SR-kf-013 Draft In today’s economy many individuals try to cut costs as much as possible. Kudler Fine Foods thought that creating a frequent shopper program for their valued customers would be a profitable and resourceful venture. Not familiar with the steps in implementing this type of program, Kudler hired a team of information technology business managers. Kudler believes that this team would greatly benefit the implementation process. In this summary, the team of IT business managers will briefly explain the steps that will be taken to effectively create a frequent shopper program for Kudler’s most valued customers. This summary will discuss the scope and stakeholders that will be associated with this project. It will also identify the preliminary assignments and tasks each team member will tackle during the implementation process. In summary will be a discussion of the team’s overall goal in accomplishing the creation of a productive and customer driven frequent shopper program. Project Scope The flow for the frequent shopper program is somewhat complicated, but is much easier to understand in a graphical form such as the above illustration. The basics flow of the program will be the customer uses their frequent shopper card, the information about the purchase is processed giving data to Kudler and crediting the customer’s points. The exact flow...
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...Implementing Change My Way Fernando Cortez Brandman University Abstract This paper discusses the process in rebuilding a struggling restaurant. It discusses what is going on and why the restaraunt is struggling, this paper gives you a step-by-step process as I implement change my way. Every organization will have its up and downs. Some organizations keep track of these ups and downs on a year to month basis for example every year in the month of September restaurants expect a decrease in sales. But what happens when there’s a decrease in sells occur in July and August when according to reports year after year July and august are huge months for sales in the restaurant industry. Maybe something needs to change. Being hired to turn restaurants sales around I will have to implement change the first phase of change will be the analyzing phase. I will have to work at the restaurant as a manager of course and analyze every aspect of the restaurant, such as the menu, staff, and local competition. The fist part of analyzing the menu is I would need to find out what products are selling and what products are not being sold as much, then question why are they not being sold as much. And what hot items can be added to a menu to up sells. Investigating local competition would be the second step to implementing my change. I would want to know how well sells are for other restaurants are they as low as are sells or are they making more money than us, and what are they doing...
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