Premium Essay

Point to Remember

In:

Submitted By oootermpaper
Words 1188
Pages 5
Page 104
Priority publics/stakeholders are those most important to an organization in terms of their potential to an organization in terms of their potential impact on the organization.
Page 105
Psychographics are increasingly important for describing diverse publics. One system for analysis of U.S. consumers is VALS tm (values, attitudes and lifestyles), which puts consumers into eight categories.

Because people are more interconnected globally, reactions to issues and events are communicated responses. Interactive media have contributed to multiple message sources and thus a fragmentation of publics.

As a global source of information, the internet draws users because it is participatory, offers anonymity and affords the development of “communities”.
Employers are always an important public because they often have direct contact with a number of other publics. With their insiders’ experience and information, they are perceived as knowledgeable and credible. Keeping employees informed and loyal is crucial for maintaining this PR “front line”.
Women in the workplace and women customers can create serious problems with an institution’s reputation if they are victims of harassment or discrimination and make that case publicly.
Sensitivity to a minority culture is as important as being aware of and using the language of that minority effectively.
Handling issues demands an integrated approach to communication in which an issue, the public and the situation in which an issue develops all require that an evaluation consider strategies that use any and all available communication tools.
More than any other executive, other than the president or chief executive officer (CEO), the staff public relations practitioner needs to know what is going on both inside and outside the organization and how the organization’s actions and plans will relate to all of its

Similar Documents

Premium Essay

Summary Of The Novel Station, Eleven Kirsten

...In the novel Station, Eleven Kirsten says “the more you remember, the more you’ve lost.” (Mandel 195) The points below make this statement true. First, when someone goes through something traumatic such as the Georgia Flu, they tend to forget memories from that time. An example of this is when Kirsten said “I can’t remember the year we spent on the road, and I think that means I can’t remember the worst of it.” (Mandel 195) Kirsten is saying that she can not remember the year that she spent on the road because it was the worst part of the collapse. Since she does not remember anything from that point in her life, she is not depressed from what happened. Second, the Georgia Flu began when Kirsten was young so she would not remember as many...

Words: 280 - Pages: 2

Premium Essay

Management

...they buy its stock or shares they become its owners. | | 3 INCORRECT | | When applying the moral rights rule, managers should choose the course of action that best protects and upholds their personal rights. | | | A) | True | | | B) | False | | | | | | Feedback:Topic: Ethics AACSB: Ethics Bloom's: Understand Difficulty: Medium LO: 04-03 Page: 119 Managers should choose the course of action that best protects and upholds the rights of all stakeholders. | | 4 INCORRECT | | Trust, the esteem or high repute that people or organizations gain when they behave ethically, is an important asset. | | | A) | True | | | B) | False | | | | | | Feedback:Topic: Ethics AACSB: Ethics Bloom's: Remember Difficulty: Easy LO: 04-04 Page: 123 Reputation, the esteem or high repute that people or organizations gain when they behave ethically, is an important asset. Trust is the willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk. | | 5 INCORRECT | |...

Words: 1943 - Pages: 8

Premium Essay

Financial Systems

...Video provides a powerful way to help you prove your point. When you click Online Video, you can paste in the embed code for the video you want to add. You can also type a keyword to search online for the video that best fits your document. To make your document look professionally produced, Word provides header, footer, cover page, and text box designs that complement each other. For example, you can add a matching cover page, header, and sidebar. Click Insert and then choose the elements you want from the different galleries. Themes and styles also help keep your document coordinated. When you click Design and choose a new Theme, the pictures, charts, and SmartArt graphics change to match your new theme. When you apply styles, your headings change to match the new theme. Save time in Word with new buttons that show up where you need them. To change the way a picture fits in your document, click it and a button for layout options appears next to it. When you work on a table, click where you want to add a row or a column, and then click the plus sign. Reading is easier, too, in the new Reading view. You can collapse parts of the document and focus on the text you want. If you need to stop reading before you reach the end, Word remembers where you left off - even on another device. Video provides a powerful way to help you prove your point. When you click Online Video, you can paste in the embed code for the video you want to add. You can also type a keyword to search online for...

Words: 79335 - Pages: 318

Premium Essay

Leadership

...Leadership and Organisations Assessment Task One: Essay Focus on the question Remember that there are two elements to this question. You must therefore ensure you give sufficient attention to both elements of the question in order to pass. "Since the early 20th century, there have been many strands of research that explore what effective leadership is. Compare and contrast the following three leadership approaches/theories" * Trait approach (Remember there are many people who have researched leadership traits which you can draw on) * Situational leadership theory (Remember the essay is asking you to concentrate on situational leadership theory (Blanchard et al. 1985) specifically here and not other situational/contingency based models) * Transformational leadership theory (Bass and Avolio's (1990; 1994) transformational leadership theory is the main theory to explore although there are others you could also include in the discussion e.g. Burns (1978)) Key terms - Compare and Contrast Compare - Identify the similarities and differences between two or more phenomena. Say if any of the shared similarities or differences are more important than others. ‘Compare’ and ‘contrast’ will often feature together in an essay question. Contrast - Similar to compare but concentrate on the dissimilarities between two or more phenomena, or what sets them apart. Point out any differences which are particularly significant. Key terms - Compare and Contrast ...

Words: 843 - Pages: 4

Premium Essay

Left Side, Strong Side

...Darian Greenbaum K. Baker English 1100 13 November 2012 Left Side, Strong Side Remember the Titans is a film directed by Boaz Yakin bases in 1971 when discrimination, prejudice, and racism was still a way of life. Due to a court order, three high schools in Alexandria, Virginia were forced to integrate their students and faculty for the first time. Consequently, Coach Bill Yoast, a prominent, white member of the community and longtime head coach of the T.C. Williams High School football team, is asked to step down. Herman Boone is appointed to replace him as the school's first black faculty member and head football coach. The new coach faces many challenges; the newly integrated team is full of players (both black and white) who have little trust or respect for one another. Boone is determined, however, to put a winning team on the field. Against the odds, Boone helps his team over-come doubt and misconceptions of their coach, and each other, as they become an undefeated team eager to partake in the championship, united. Remember the Titans shows that people can put aside their individual needs and wants for the greater good of the team and the community. The film loudly conveys that building inter-racial friendships, one by one, then group by group, can transform a community. The relationship between Gerry Bertier and Julius Campbell highly resembles, at first, the tension amongst whites and blacks during the 1970’s. Gerry, the white captain of the football...

Words: 1195 - Pages: 5

Premium Essay

Basic of Public Speaking

...on the job. Being able to get up in front of an audience and give a speech will greatly increase your confidence. The writer of these articles is a professional teacher with 20 years experience helping people speak more effectively. In addition to the articles, you can watch carefully chosen speeches, with comments added, that will show you how to be a great speaker. Before getting into details, here are five tips to help you get going: 1. Don't try to memorize a speech. Instead, use the "key points" approach, described in detail in Lesson 2. 2. Start strong with an interesting opening. It doesn't have to be brilliant, but it has to get the audience focused on your topic. Various ways to do this will be explained in Lesson 5. 3. Don't speak too fast! This is a very common problem as nervous speakers try to finish as quickly as possible. Instead, take your time, and your audience will listen more attentively. 4. Be careful when using visual aids, including (especially!) Power Point. They can be both distracting and confusing unless they are used appropriately. (See Lessons 11 and 14 for more on this topic.) 5. Close your speech strongly with a "call to action". These five tips will get you started as a successful public speaker. You already have an advantage over other speakers. Now, let's learn how to really do a great job by moving on to Lesson 2 -...

Words: 9368 - Pages: 38

Premium Essay

Marketing Plan Format

...should be on its own page as well, and it should “fill” the page. It’s a good idea to list (in point form – usually numbered) the alternatives that you have decided to investigate. Follow that by what you’ve recommended. Here’s an example for you: Problem Statements List the main problem(s) here. (PARAGRAPHS) Company Objectives What are the company’s objectives? How does this relate to the problem? (PARAGRAPHS) Company Background List some details here. Remember, the person who is reading this (your client) already knows a lot about the company. This portion does not need to be very long. Some good points to list here may be about the products or services that they provide, how long they’ve been in business, and other things that stand out. (PARAGRAPHS) Situation Analysis Strengths • Point form • These points must be about the company – things that they have control over Weaknesses • Point form • These points are also about the company – again things they have control over Opportunities • Point form • These are opportunities that may exist that the company does not have control over – for example, if gas is going up and the company is a car manufacturer, then the opportunity may be for the potential of larger sales of cars with good gas mileage. Also, think about what public perception is, government control, etc. • Also, list other points that the company can use to expand their opportunities (example...

Words: 1110 - Pages: 5

Premium Essay

Listening to Speeches

...impact on the quality of your relationships with others. Listening is a skill which everyone can benefit from improvement. A great deal of our communication process is devoted to listening. Chapter five focuses on improving your listening skills with suggestions and principles and also identifies barriers that keep people from listening at peak efficiency. In this essay, we will go over all key points and terms that will help you become an effective listener. To become an effective listener we first need to develop certain skills that can be used in stages to guide us through the process. Effective listening involves selecting, attending to, understanding, and remembering the meaning behind the message. The goal as a public speaker is to develop and deliver a speech that audience members will listen and respond to. (62) Although it seems easy, there are barriers that can hinder a speech from being received by the listener. These barriers are referred to as listening barriers. Listening barriers are created when we fail to select, attend to, or understand a message or remember what was said. (62) There are many listening barriers that can vary depending on the individual; however, the book has narrowed them down to four: information overload, personal concerns, outside distractions, and prejudice. These barriers interfere with the communication process and make it almost impossible for the listener to understand the speech. As a listener, we must learn to block out...

Words: 1250 - Pages: 5

Premium Essay

Remember

...Lauren Hillstrom MW 2:30 12/17/12 Option A Final Paper: Remember “Remember” by Christina Rossetti is a sonnet written in iambic pentameter. Her poem follows the structure of an Italian sonnet, one divided into an octave and sestet. The author’s thought process is portrayed through the rhythmic divide of her poem. The octave rhyming ABBAABBA directly pleads a loved one to remember her when she is gone. Then the following sestet rhyming CDDECE creates a shift in atmosphere, where she realizes the mortality of memory and would rather her love one be happy than mourn in the misery of her death. The fourteen lines altogether portray themes of love, fear, and death. With dark and sad undertones, the words “you” and “I” are used frequently showing that the poem is a dialogue speaking directly to a loved one. Throughout the poem she uses anaphora, such as repeating ‘remember’ at the beginning of several sentences. In the first line “Remember me when I am gone away”, she is speaking to someone in a direct form asking to be remembered when she is no longer here. Thus, the idea of separation is introduced here. At this point, we cannot tell if she is embarking on a journey, leaving a relationship behind or what calls for this separation between her and the person she is speaking to. Following, in the second line, “Gone away into the silent land”, the word ‘gone’ is used as a euphemism for death by using silent land as a metaphor for heaven. This imagery of heaven reveals the separation...

Words: 1688 - Pages: 7

Premium Essay

Literacy Experience Of Writing-Personal Narrative

...was in third grade, I remember learning how to write in cursive. At this point of time cursive was being taught in school. My mom would buy the practice workbooks for writing in cursive. Another literacy experience I remember is learning my multiplication. At school, we would sing songs, solve on paper and they would also time us on how many multiplication problems we can answer in a certain amount of time. Lastly, another literacy experience I remember is learning how to write an essay. I believe I learned how to write an essay in middle school. Learning how to write an essay was helpful because you would be continuing to write essays in high school and in college. I was happy that I learned how to write in cursive because it became helpful for me later on. In fourth grade, I moved back to New Orleans and started to go to school down there. In New Orleans after third grade you cannot write in print. I use to have to write everything the teacher put on the board. I didn’t have a problem writing everything in cursive though my hand would start hurting. Then eventually I moved to Florida with my aunt and my cousins. Sometimes I felt like I was a step ahead of everybody because people my age didn’t know how to write in cursive. Some of them were never taught to write in cursive. Even though many people didn’t know cursive too well I was...

Words: 522 - Pages: 3

Premium Essay

The Meaning of Poetry

...the women he once called his wife. The women may still be considered his wife, but he has no recognition of her being any part of his life when he is welcomed back home by her. This proves a point that you must not take things for granite in life because one day something like this could happen to anybody. You must make the best of your life and live a happy life with no regrets, so if this were to ever happen at least you lived your life to the fullest. Your family will have something to remember you for and even if you cannot remember these memories everybody will remember who you once were. First the old man married the love of his life and was ready to be with her forever, and remember all of the good memories that they would have together. The man faced an unexpected turn in his life, and was completely defenseless of what the outcome was going to be. He was put into the hospital and was diagnosed with Alzheimer’s. This disease basically erases somebody’s brain, and makes them think like a child and forget how to do everything they once could do with no problem at all. The man now unable to read acts like a child as leaves the hospital that was his temporary home for a while. When he leaves, he walks up to the house that he remembers being his at one time. He remembers certain details about his house and when he opens the door he sees his wife but cannot figure out who she really is and what she is doing greeting him back into his home. Second the speaker is...

Words: 1096 - Pages: 5

Premium Essay

Abortion Pills

...and click on a different link to verify your answer with a second source.To answer questions in your own words, use the following process: * When you answer a question using a website or a publication as a resource to help you respond, * You MUST paraphrase information in your own words. * You MUST properly give credit to an author by citing the source. * If you copy phases and sentences from resources, this is Plagiarism, which is illegal, and may result in a failing grade.To cite your source(s) for this course, use the following format: (Reference: http://www.microsoft.com) | Grading Breakdown | Complete responses to questions | 55 points | Correctly submitting this worksheet to the assignment dropbox | 5 points | Proper sentence structure, grammar, and spelling | 5 points...

Words: 881 - Pages: 4

Premium Essay

Unit 8

...sources are fully acknowledged.Learner signature: Date:| Assignment brief| Qualification |Btec Level 3 National Extended Diploma in IT| Unit number and title|Unit 8: E-commerce| Start date|| Deadline || Assessor name|SGU| | Assignment title|Shopping and Handling Money Online| Assignment BriefIn this assignment you will be looking at alternative payment methods for e-commerce and how these affect the shopper’s experience online. You will then research existing e-commerce sites to better inform your own e-commerce strategy. | Scenario: You have been asked to create some informative booklets focusing on the customer’s point of view regarding the effects of e-commerce. Using the title: “Shopping and Handling Money Online”, the purpose of the...

Words: 685 - Pages: 3

Free Essay

International

...example the chemistry class, there have huge vocabulary in that class which I don’t know. So I couldn’t understand the lecture and I got a bad grade on the exam. And other class also has this problem. So it bring me a lot of trouble, I can’t finish my homework and getting a bad grade. Secondly, the problem has two worst parts, and one of them is I can not finish the homework. First, if I can not finish the homework, I can not study the knowledge of this course clearly. For instance, the homework includes a lot of main points of the class. If I can’t finish the homework, I won’t pick up the main points. Second, if I can not finish the homework, I will have some negative feeling of this class. For example, if I can’t finish my homework, I feel this class is too hard to study and, to get a good grade. So I will dislike this class. Thirdly, the other worst part is I can not get a good grade. First, if I don’t get a good grade, my GPA will reduce some points. For example, if I get a D in a class, it will hurt my GPA deeply. Second, if can not get a good grade, may be I will not graduate on time. Such like, in the ESL program, if I can not get good grade, my GPA will not have 3.75. So I will not graduate from ESL. Colleges major also request a specific GPA to get a...

Words: 686 - Pages: 3

Free Essay

Note Taking

...When you are reviewing, notes provide a gauge to what is important in the text. C. Personal notes are usually easier to remember than the text. D. The writing down of important points helps you to remember then even before you have studied the material formally. II. Instructors usually give clues to what is important to take down. Some of the more common clues are: A. Material written on the blackboard. B. Repetition C. Emphasis 1. Emphasis can be judged by tone of voice and gesture. 2. Emphasis can be judged by the amount of time the instructor spends on points and the number of examples he or she uses. D. Word signals (e.g. "There are two points of view on . . . " "The third reason is . . . " " In conclusion . . . ") E. Summaries given at the end of class. F. Reviews given at the beginning of class. III. Each student should develop his or her own method of taking notes, but most students find the following suggestions helpful: A. Make your notes brief. 1. Never use a sentence where you can use a phrase. Never use a phrase where you can use a word. 2. Use abbreviations and symbols, but be consistent. B. Put most notes in your own words. However, the following should be noted exactly: 1. Formulas 2. Definitions 3. Specific facts C. Use outline form and/or a numbering system. Indention helps you distinguish major from minor points. D. If you miss a statement, write key words, skip a few spaces, and get the information later. E. Don't try to use...

Words: 1031 - Pages: 5