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Porsche AG, based in Stuttgart, Germany, is one of the world’s leading sports car manufacturers. Its name is synonymous with worldclass automotive precision, which means its customers expect both an exclusive car and exceptional service. To meet these expectations and retain its lead in the global market, Porsche restructured its international parts logistics using mySAP™ Supply Chain Management.

PORSCHE AG
PORSCHE OPTIMIZES ITS GLOBAL PARTS MANAGEMENT WITH mySAP™ SCM PERFECT SERVICE: THE KEY TO SUCCESS

One of Porsche’s corporate goals is to offer superior service to its demanding customers. One area in which this is vital is spare parts, which means the company has to ensure efficient delivery to its business partners. “Perfect service in the spare parts business plays a substantial role in Porsche’s future success, because it is one of the largest sources of revenue after new car sales,” says Stefan Arnold, who led the SCM spare parts management project – called PorTello – at Porsche. In Germany, Austria, and Switzerland, Porsche dealers receive deliveries once or twice a day from the central spare parts warehouse in Ludwigsburg, Germany. In all other countries, supply is handled by import dealers. Any breakdown in this system can be felt all the way to bottom line. To ensure this process functions seamlessly, Porsche chose mySAPTM Supply Chain Management (mySAP SCM) – a solution with attributes it knows intimately: speed, flexibility, and reliability.

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In 1999, Porsche made the decision to begin networking its parts logistics on a worldwide basis, in order to remain the fastest parts service in the world. The goal was to

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