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Problems in a Situation

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Submitted By ericnsiah
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Problems in a Situation
Eric Nsiah Gyabaah
Solutions Leadership | B7777 UA

Defining and Identifying the Problem
Problem solving includes more actions such as problem definition, generation of alternatives, implementation, and evaluation. The first step in problem solving involves the discussion and documentation of individual views until everyone agrees on the nature of problem. It is essential for each group member to clearly understand the problem so that all energy will be focused in the same direction. Even the literature on problem solving (such as cognitive psychology) has traditionally emphasized the solving part of the process, and has assumed that the individual either “knows” what the problem is or is presented with the problem by some other person (Newall, et al 1958). Teams often are given ill-defined problems and underdeveloped criteria for evaluation. Teams that rush through the definition stage often waste time by returning to the initial stage. A good way to define the problem is to write down a concise statement which summarizes the problem, and then write down where you want to be after the problem has been resolved.
In other to successfully define a problem by an individual or a group the following questions needed to be asked. The objective is to get as much information about the problem as possible.
1. What can you see that causes you to think there's a problem?
2. Where is it happening?
3. How is it happening?
4. When is it happening?
5. With whom is it happening?
6. Why is it happening?
7. Write down a five-sentence description of the problem. Also be specific in your description, including what is happening, where, how, with whom and why. It may be helpful at this point to use a variety of research methods. If the problem still seems overwhelming, break it down by repeating steps 1-7 until the team have descriptions of

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