...Process Improvement Plan Christina Scott OPS/571 March 19, 2012 Ray E. Mowery Process Improvement Plan In week one of this course, the students were asked by the instructor to select a process that the student performed on a daily basis. This student chose the task of driving to work. The student collected driving times for four weeks. This paper will cover the explanation of the control limits, including calculations and data used to determine them. The paper will discuss the effect of any seasonal factors as well as the confidence intervals and their usefulness based on the number of data points. The data for four weeks of driving to work is: | week one | | week two | | week three | | week four | Tuesday | | | 26.58 | | 37.27 | | 28.47 | Wednesday | 31.04 | | 30.37 | | 29.49 | | 33.4 | Thursday | 29.59 | | 28.2 | | 30.42 | | 27.53 | Friday | 29.52 | | 28.34 | | 32.18 | | 28.08 | Monday | | | 31.37 | | 29.52 | | 31.17 | | | | | | | | | MEAN | 30.141111 | | | | | | | STD DEV | 2.4752514 | | | | | | | The average time to drive to work over the four weeks was 30 minutes and 14 seconds. This was calculated by collecting drive times for four weeks. This student collected for 18 days. The standard deviation for the process was 2.48 minutes. Using the formula tool in excel, the data collected for four weeks was used to calculate the standard deviation for the sample taken. A process improvement plan is a change in...
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...Process Improvement Plan Sitaniel Johnson Operations Management June 13, 2010 Jose Rodrigo Pons Total Quality Management is composed of Employee Involvement, Customer Satisfaction, and Continuous Improvement in Performance. Statistical process control is using statistical methods to determine the control of a process. Statistical process control (SPC) entails using random samples to assess and examine the differences in a process (Chase, 2006). It makes sure that the process operates to its full potential to produce a specific outcome. The following information will address a practical type of continuous improvement know as Statistical Process Control (SPC). In week one my process was driving to work. Taking control of these processes helps cut the total process down to about 14 to 18 minutes per day. SPC mostly involves using control charts to detect defective or changed services or produces. SPC may be broadly broken down into three sets of activities: understanding the process; understanding the causes of variation; and elimination of the sources of special cause variation. The process intervention begins to help at the end of week two, by week four the process was controlled. ...
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...BUSINESS PROCESS CHANGE PLAN GB560 Designing, Improving and Implementing Processes Session # 01 Teresa Rose Kaplan University January 26, 2014 Abstract The purpose of this paper is to discuss change process that needs to take place for the Gundersen Health System to become energy independent by the year 2014. Most healthcare organizations do not include the upper management in the process of business. This paper will discuss how to do a change of process to reach the goal of being energy independent, it will show how the change will be a Six Sigma Process. It will look at Capability Maturity Model (CMM). It will touch on Porter’s three – phase process. A current diagram and a change process diagram. The paper will also touch on goals to be placed into affect. It will state the tasks and measurements for the goal. Introduction to Gundersen Health System Gundersen Health Systems was first named Gundersen Lutheran Hospital and was founded in 1902 by the primary Doctor, Adolf Gundersen. It was renamed Gundersen Clinic and Lutheran Hospital, and in 1995 it was name Gundersen Lutheran Inc. It is now known as Gundersen Healthcare Systems. The system is made up of 24 Medical Clinics, 4 Worksite Clinics, 2 Express Care Clinics, 4 Podiatry Clinics, 8 Behavioral Health Clinics, 12 Eye Clinics/Institutes, 2 Sport Medicine Clinics, 4 Reproductive Clinics. It has 3 Affiliated Hospitals,...
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...Innovation Process Paper October 23, 2012 Innovation Process Paper When applying the innovation process can come in many different ways Northrup Grumman organization leadership is built on technology innovation. The innovative process is the collaboration of other companies that will help make Northrup Grumman a success like Westinghouse and TRW Space & Mission Systems. There are many individual lives that Northrup Grumman will touch by the technologies for national defense and space exploration that why the focus is program performance that delivers a full operating product. Generating is the main process and first step were innovation process starts. It will involve the brainstorming of the ideas within the Northrup Grumman organization that will later be molded into valuable solutions for the customer. In the first innovative process stage can be some open and loose modeling and designing. Research and testing is a vital phase for the Northrup Grumman organization with the analyzing of data and testing on prototypes are put together. Function and design changes are made to accommodate pricing global security market needs and regulation and consumer requirements. Develop is another phase were you can expand on the idea with how the product needed for the customer. The Northrup Grumman development stage will have alternate versions of the organization original idea. With applying the prototype testing the organization will closely examine the products to see if improvements...
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...Process Improvement Plan Jennifer DeRosa OPS/571 October 3, 2011 Tonya Webster PMP, CSM Process Improvement Plan Statistical Process Control is a technique that can be used to test output from a process. It is useful in determining how a process is currently being performed and if it can be improved upon (Chase, Jacobs, & Aquilano, 2006). As part of my week one assignment, I created a flowchart that detailed my weekday morning process. I chose this process because I wanted to find ways to reduce the amount of time it took me to get the kids off to school. By creating a flowchart, bottlenecks were identified as well as opportunities to maximize the limited amount of time I have to complete my morning routine. This paper will again use the process identified in week one to complete a Statistical Process Control that can be used to verify my standard process is operating in a way that allows me to complete all of the tasks and affords me additional time. This paper will also outline the control limits of my morning process, the effects of any seasonal factors, and the confidence intervals involved. Statistical Process Control Data was recorded for a period of two weeks on how long it took me to complete my morning routine and get my kids off to school. I tracked the minutes it took me to complete each step of my morning routine and used the totals from each day to calculate the mean. On average, the time it took me from the time I woke up to...
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...Process Plan Sims OPS/571 Operations Management December 12, 2011 Manuel Gonzalez Process Plan This paper will analyze the process of driving to an interview it will define a strategy, which can be applied to improve of the method. With building on week three’s task, which was recognizing the bottlenecks, I constant gather data that concerning the time it takes to drive to an interview during the week. The data is studied plus examined to decide what the lower and upper control limits will be in the sample means plus the sample range of the statistics. With consequence for the study offer evidence of ranges to progress to intensification the competence of the method. According to Chase, Jacobs, and Aquilano (2006) “the process, of collecting data, analyzing the data, and formulating an improvement plan is considered part of statistical process control.” Examination of the Data To describe diverse values required to build individually an X-bar plus the R chart first there is the must have based data need for the calculator. These are the numbers that I collected in the preceding last four weeks. The method of drive to a job interview was used, plus the numbers that was collect is itemizing below at this time in the table. Time entail on the road to a job interview Day wk. 1 wk. 2 wk. 3 wk. 4 Sample Means Sample Range 1 55 47 40 50 48.00 8 2 40 65 67 30 50.50 37 3 50...
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...Process Improvement Plan Brandi D. Clark December 3, 2012 OPS/571 During the first portion of this course, a flowchart was established to show the process of preparing lunch daily. The main purpose of the flowchart was to provide the detailed process of packing lunch as well as identify areas of improvement within the process. The process was monitored over a 10-day period to see how much time is used solely to pack or create the lunch; this information will be used to provide the data collection element of this discussion. This discussion will also identify control limits of the lunch packing process, any confidence intervals involved as well as the effects of any seasonal impacts to the process. In the data collection period, many areas were identified as areas of opportunity. Below is the charting of durations based on area of the flowchart, the total process of preparing lunch takes at least 30-40 minutes depending on if food is prepared. Making food Choices | Getting Pantry Items | Wrapping food/placing in storage container | Selecting the lunch bag to use | 15-20 first 5 days | 20-25 first 5 days | 10 minutes all 8 days | 10 Minutes 4 days | 5-10 second 5 days | 15-20 second 5 days | 6 minutes 2 days | 4 minutes 6 days | The focus here is to minimize time selecting food and pantry items. If there were a reduction in the time it takes to make food choices or select pantry items the process would having a better chance of being completed in a timely fashion...
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...Process Improvement Plan OPS/571 March 26, 2012 Process Improvement Plan Processes exist in all organizations and the true success of any company is the ability to examine processes and implement an improvement plan. The organizations that strive to improve processes can improve quality control, increase profits and performance, lower costs, and create a more efficient organization. Implementing a process improvement plan requires management to identify, analyze and improve existing processes to meet new goals and objectives. Taking the time to analyze a process, either in business or personally, allows individuals the opportunity to find shortcuts or improvements. Organizations find the benefits making processes more efficient, which results in profit, individuals will benefit by making life easier and more enjoyable. The objective of this paper is to analyze the process identified in Week Ones project of examining a daily process that may requirement improvement, apply statistical process control, determine the effect of any seasonal factors, and apply confidence intervals to the data points collected over the last four weeks. Process Description The process from Week Ones project is ‘Making Dinner’ during the week days. The daily task of making dinner for a family takes time and commitment, if time can be saved in making dinner the added benefit is spending the saved time towards other daily activities or family time. This process consists of preparing...
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...Process Improvement Plan Annette Cross Ops/571 September 19, 2012 Diana Barnett Process Improvement Plan In getting ready for work in the morning there are many things that could go wrong and could cause the day to not go as planned. When discussing the process of getting ready for work in the morning I found there were many variables that could cause me to be late for work, cause my son to be late for school and other problems such as no lunches for my husband, my son, and I and more. When I discussed my process in the beginning, I found that the process could take me over an hour if I did not figure out ways to do thing more time effective and with better planning. There are also occurrences that I can not control that could also cause my morning to be frustrating and time consuming making me late for work and other problems as mentioned above. During week, one I noticed there were processes that were taking more time than needed the directed affected my time usage in the morning like showering in the morning. We have four people in our home who get up within 10 minutes of each and each one of us needs to get into the bathroom to shower, brush our teeth and prepare for the day. I feel if everyone was willing to shower in the evening that would shave at least 15 to 20 minutes off of our time, because I shower in the evening then I can wash up quickly in the morning and get dressed as well as my son. I found that another process that I could control is it...
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...BUSINESS PROCESS CHANGE PLAN GB560 Designing, Improving and Implementing Processes Session # 1205D Bobby Young-Mentgen Kaplan University July 31, 2012 UNIT 1 ASSIGNMENT (With Diagram Response Should Run 2-3 Pages in Length) Q#1 Provide the name of the organization (this must be a real organization and you may use the organization where you currently work; describe the organization’s size and summarize the primary mission of the organization. Don’t simply copy from the organization’s mission statement. CenterPointe is a non-profit health care industry providing treatment, rehabilitation, recovery support and housing for people overcoming addiction or co-occurring mental illness and addiction. The organization, consisting of 5 facilities in Lincoln, Nebraska, serves low-income and indigent men, women and teens based on their beliefs that everyone deserves access to quality treatment and because the community is only healthy as the most vulnerable among us. Over the years CenterPointe has continued to add programs and services to meet the many needs of their consumers. These programs and services include: Residential Treatment, Outpatient Treatment, Youth Services, Community Support & Housing, Adult Day Rehabilitation, PIER, Veteran Services, and Open Studio/Writers’ Workshop. CenterPointe employees 102 individuals throughout their facilities, along with 9 contractual professionals and numerous community volunteers (CenterPointe, Inc., 2012. About us). Q#2 From...
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...The Case for Change at Toyota Motor Corporation Process Identification and Improvement Plan ______________________________________________________________________________ Unit 1 Assignment 1 MBA 6022 Lynette D. Capella University Abstract This Process Identification and Improvement Plan will begin with a summary of the Toyota Motor Corporation and core commitment to safety, quality and volume. It will also refer to the case study review titled “Toyota: The Accelerator Crisis (2010), by Greto, Schotter, and Teagarden for a synopsis of the accelerator and automobile recall crisis that affected the company’s reputation, image and near financial collapse. It also identifies two distinct process areas have been targeted for improvement, Toyota’s HR management systems and TPS/Lean Production System which need to be integrated. Furthermore, this plan will further discuss areas of development, positive impact and benefits to the company— and demonstrate how if a process change does occur how it will negatively impact this particular industry/ areas for improvement or innovation and then discussing the specific opportunities including impact and benefits. Introduction Toyota Summary: According to Greto, (2010), in 1933, Toyota Motor Corporation was originally founded as a division of Toyoda Automatic Loom Works; which was dedicated to the production of vehicles under the guidance of Kiichiro Toyoda. The company’s first automobiles were the A1 passenger cars...
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...involves a structure or framework, a set of procedures (both formal and informal), and of course content. Beyond these basic elements, the underlying assumptions about strategic planning are that the future can be anticipated, forecasted, managed or even controlled, and that the best way to do so is to have a formal and integrated plan about it in place. The process of planning itself may turn out to be more important than the results, and that process requires, as Mintzberg suggests, both analysis and synthesis. Planning simply introduces a formal “discipline” for conducting long-term thinking about an institution, and for recognizing opportunities in and for minimizing risks from the external and internal environments. Among the hundreds available, perhaps the most well-know model of strategic planning has the SWOT (for strengths, weaknesses, opportunities, and threats) appraisal of internal and external environments as its centerpiece. But whatever the model, following decades of research across hundreds of organizations, empirical evidence on the effectiveness of strategic planning is mixed at best. So, why plan? Again, the answer may lie in the process itself; like the ritual rain dance, planning improves the dancing, if not the weather. 2 But...
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...How to Create an Effective Change Management Plan Prosci's Change Management Toolkit is one of the most comprehensive guides for managers, project teams and consultants involved in change management. The toolkit includes detailed planning templates, readiness assessments and guidelines for building executive sponsorship and managing resistance. Templates include communication plans, training plans, sponsor roadmaps, coaching plans and resistance management plans. Based on research with more than 700 companies, The Change Management Toolkit is a leader’s guide that contains templates and guidelines to help you effectively employ change management and write a complete and professional change management plan. Assessment tools and implementation guidelines will help you implement an effective change management strategy.The Change Management Toolkit enables you to: * Manage the people side of change, not just the business side. * Develop a change management strategy for your project. * Create a communication plan. * Actively manage resistance to change. | Toolkit elements: * Change management overview - what is change management, why is it important, what can I do to manage change effectively * Assessments - tools for evaluating your change and your organization's readiness for change * Templates - critical document templates for planning and executing change management - provided on CD-ROM * Theories and perspectives - a practical discussion of change principles...
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...formation, sharing, use, preservation, and disposal of electronic records while maintaining compliance to laws and policies. Records management is a useful system if properly integrate and utilized by trained organization personnel. In order, for the system to be utilized, then an organization should develop records management plans prior to purchase and integration should be performed. By preparing and using a plan for an electronic records management system. Then the process of researching and locating a vendor with an organization’s sought ERMS requirements will prove to be stress-free. During the planning process, for the electronic records management system, an organization will uncover the benefits and challenges into integrating a system. Benefits The benefits of developing a records management plans allow an organization to discuss and make a needs assessment of what type of ERMS would best suit their record managing requirements. Essentially, record management plans are conducted to highlight the cost and risk that an electronic records management system would bring if implemented. Cost is one benefit of developing a records management plan, because it...
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...***** ******** MAN-301 June 22nd, 2014 Written Assignment #2 Question #1 "List and discuss the steps in the planning process. Select the one step that you believe is the most important. From your own experience or observation, describe the circumstances where attention to or inattention to this step resulted in success or failure--choose either but not both." (Figure 6.7 - Pg 165) The steps to the planning process are as follows in the exact order as described originally. The first step is "Setting Objectives" and this step allows management to set goals for the work environment and the employees regardless of the goal being short term or long term. Setting objectives purely integrates aspirations for the future to drive the progression of the company and its employees further. The second step is "Analyzing and Evaluating the Environments" which is the process to planning that allows the reality of the resources available within the work environment to become known so that the limitations become known as well. This step is very important and if one was to archive and create some form of database or collective data source on what is readily at hand that will and can be applied to the "plan" which could be physical resources needed for production, actual employee numbers, types of employees and their special skills, infrastructure in place and any aspect that may be possibly become an asset or liability. Simply knowing all surroundings and creating a proper catalog readily...
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