...Many failed projects today can be attributed to poor or total neglect of quality standards through lack of Quality control. Quality control, when implemented in a project, helps in yielding profit because the output is usually of great standard whereas when omitted, unavoidable losses are incurred. A project is said to be complete when the output not only conforms to pre-defined requirements but also to quality standards of the category it falls in. e.g. Standard for Quality Management Systems ISO 9001:2000 Automotive: ISO/TS 16949:2002 Energy: PC 242-ISO 50001 Food Safety: ISO 22000:2005 Medical Devices: ISO 13485:2003 Risk: ISO 31000 According to the ISO 8402-94 standards, “QUALITY” could be defined as “The set of characteristics of an entity that gives that entity the ability to satisfy, express an implicit needs“. It further states that “The purpose of quality is therefore to provide a client with a suitable offer with controlled processes while ensuring that this improvement does not translate into additional cost.1 Quality can be defined as a state of excellence whereby a product (due to our context) is free from defects, errors and produced according to standards defined by certain standards organizations. An example is the “ISO 9001” quality management standard. Quality Control in Project Management according to “PMBOK” (2007) “includes all activities of the overall management functions that determine the quality policy, objectives and responsibilities. ...
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...Management control systems provide information that is intended to be useful to managers in performing their jobs and to assist organizations in developing and maintaining viable patterns of behaviour. Any assessment of the role of such information therefore requires consideration of how managers make use of the information being provided to them. management control describes a feedback process of planning, objective setting, monitoring, feedback and corrective action to ensure that outcomes are in accordance with plans. Two attempts have been made in the past to link this framework with strategy. The first is Anthony’s ( 1965, 1988) - strategies are taken as given and management control systems motivate, monitor and report on their implementation. Another attempt to couple strategy and management control can be seen in the concept of strategic control. Strategic control has been described as a system to assess the relevance of the organization’s strategy to its goals, and when discrepancies exist, to highlight areas needing attention. My research indicates that management control systems are not only important for strategy implementation, but also for strategy formation. I define management control systems, therefore, to recognize that these systems are more than devices of constraint and monitoring: management control systems are the formalized procedures and systems that use information to maintain or alter patterns in organizational activity. Using this definition, these...
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...Construction Company: Project Management Control Systems 1. What is Turner’s business strategy? Their greatest competitive advantage is providing accurate information to the owners, creating a partnership. Turner’s business strategy is to build on this partnership to ensure repeat business. They keep the customer informed on every milestone in the project and use the IOR to communicate financial updates and construction progress. They have proven time and time again that their expert management knowledge and delivery saves the developer time and money in the end. 2. What contingencies could invalidate the strategy? This strategy is compromised with how and when Turner decides to release capital. If Turner decides to release the contingency funds, they may never see them again. There is no guarantee those dollars will be committed back to the project. If Turner releases the savings to please the owner and an unforeseen problem arises; the construction company will have to use money from their earnings to cover any potential issues. This will damage the company’s profits and is in clear violation of their strategy. If Turner decides to hold onto the savings it runs the risk of upsetting the owner. This is in violation of their strategy to create a partnership with the owner. 3. Does the IOR system force managers to address contingencies? The report generates a “best-effort” prediction of the total expected cost and earning contributions of a completed project. We do not think...
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...Management Control of Project Portfolio Uncertainty: A Managerial Role Perspective Tuomas Korhonen, Cost Management Center (CMC), Department of Industrial Management, Tampere University of Technology, Tampere, Finland Teemu Laine, Cost Management Center (CMC), Department of Industrial Management, Tampere University of Technology, Tampere, Finland Miia Martinsuo, Department of Industrial Management, Tampere University of Technology, Tampere, Finland PAPERS ABSTRACT ■ This article presents empirical results on different managers’ viewpoints regarding the sources and management of project portfolio uncertainty. As a key result, this study demonstrates the versatility of uncertainties experienced by managers, the limited degree of perceived control over them, the use of an almost complete management control package in managing uncertainties, and the necessity of managers’ cooperation in the skilled use of the management control package when managing uncertainties. In addition, a further research agenda is proposed. KEYWORDS: project portfolio management; uncertainty; managerial roles; management control systems; product development INTRODUCTION ■ n their product development, large companies have adopted project portfolio management (PPM) as a means for prioritizing and selecting product development projects among various options as well as allocating resources with the value maximization, balance, and strategic alignment of the portfolio in mind (Cooper, Edgett, & Kleinschmidt...
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...INTRODUCTION TO PROJECT MANAGEMENT C H A P T E R 1 Introduction To Project Management Project management offers a structured approach to managing projects. The purpose of this book is to outline the latest planning and control techniques used by industry, commerce, sport and domestic projects, and particularly those used by the project planning software and referred to in the Project Management Institute's (PMI) project management body of knowledge (PMBOK), and the Association of Project Manager's (APM) body of knowledge (bok). As the use of projects becomes more pervasive, so more managers are entering the field of project management. Their success will be helped by their ability to develop a fully integrated information and control system to plan, instruct, monitor and control large amounts of data, quickly and accurately to facilitate the problem-solving and decision-making process. To achieve these goals the project manager needs a comprehensive toolkit - as a plumber works with a bag of tools, so the project manager works with a computer producing organisation charts, work breakdown structures, barcharts, resource histograms and cash-flow statements. Projects have traditionally been managed through a classic functional hierarchical type organisation structure, but with the increase of multi-disciplines, multi-departments, multi-companies and multi-national projects so there has been a move towards management-by-projects, project teams and matrix organisation structures...
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...planned monitored and controlled on projects and how does this relate to integration? Provide a series of at least 20 actions to plan and control scope, time and cost using the strengths of both the PMBOK model and the PRINCE2 model. Solution: Introduction The scope, cost and time management are three separate bodies of knowledge areas in the Project Management Body of Knowledge (PMBOK) [1]. These knowledge areas are described in detail in PMBOK study guide, but this report gives a brief explanation about what purpose they serve and how they are used. Scope Management In general PMBOK defines different ways of how the scope of a project can be managed and controlled. The scope management is divided in the following five processes [1]. * Scope Planning. * Scope Definition. * Creating WBS. * Scope verification. * Scope control. The above mentioned processes will interact with each other and also with the other bodies of knowledge. These processes document clearly help to define the projects limits, risks, hypothesis, constraints, organization, milestone and etc. The WBS (Work Break-down Structure) is used to subdivide the projects workload and this is done for better or management and control purposes. In general the scope of a project is decided or planned at the scope planning or definition stage. In WBS structure creation all the major deliverables are divided into smaller and manageable components. After the project completion the formal way of acceptance...
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...and PMBOK® Guide are trademarks of the Project Management Institute, Inc. PMI® has not endorsed and did not participate in the development of this product. Integration Management Process Name Develop Project Charter Inputs Outputs Tools and Techniques Project Statement of Work Business Case Project Charter Experts Judgment Project Management Plan Experts Judgment Project Management Plan Approved Change Requests Deliverables Work Performance Information Experts Judgment Project Management Information System Enterprise Environmental Factors Change Requests Organizational Process Assets Project Management Plan Updates Contracts Enterprise Environmental Factors Organizational Process Assets Develop Project Management Plan Project Charter Outputs From Planning Processes Enterprise Environmental Factors Organizational Process Assets Direct and Manage Project Execution Project Document Updates Project Management Plan Performance Reports Change Requests Project Management Plan Updates Enterprise Environmental Factors Monitor and Control Project Work Experts Judgment Project Document Updates Organizational Process Assets Project Management Plan Work Performance Information Change Requests Status Updates Project Management Plan Updates Change Requests Perform Integrated Change Control Experts Judgment Change Control Meetings Project Document Updates Enterprise Environmental...
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...Module 1: Project Management Integration Murali Dhulipala ASPEN MGT647 Project Management Integration Framework Dr. Adam Marks April 28, 2012 Contents 1. List the skills that will enable the project manager to most effectively manage change. 1 2. What are the key components of the project plan? 2 3. What role does configuration management play in the project? How do change control and configuration management interrelate? 4 4. Identify and define the inputs and outputs to integrated change control. 6 5. What performance measurement techniques can be used to identify or control changes to the project scope, schedule, or deliverables? 7 1. Read the case study “Concrete Masonry Corporation” found on pages 334-342 of Kerzner Project Management Case Studies. Complete questions 1, 4, 6, and 10 found on page 342. 9 2. How does change management enable the project manager to manage and work with the customer? 10 --Professional Development: 12 1. Provide the general specifications and requirements for a project information management system that will facilitate project control and enable change management. 12 2. How can you create an environment that enables employees to adapt to the inevitable changes that will occur on your project? What tools can you provide to your employees to facilitate their adaptation? 14 References 16 Book References: 16 1. List the skills that will enable the project manager to most effectively manage change. When customer...
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...Project Control Management Assignment Abstract Introduction Section 1: The Trophy Project: Project Controls 1.1 Project Planning and Estimating 1.2 Requirements Definition 1.3 Risk & Issue Management 1.4 Reporting (Cost & Status) 1.5 Integrated Planning Section 2: The Importance of Integrated Planning as a Project Control 2.1 Integrated Planning 2.2 Integrated Planning in BAE Systems Section 3: The Consideration of Human Factors at WCE 3.1 The WCE Strategic Change Programme 3.2 Why Change Programmes Fail Conclusion Abstract Wynn Computer Equipment – a reasonably successful and good business to work for (benefits & salary wise), had been suffering with issues in productivity. These issues were mainly derived from a combination of poor communication, bad planning, a confusing organisation structure and a lack of direction & team morale/ teamwork. The company received a contract for the ‘Trophy Project’ – which was project managed by a previously junior member of staff – Reichart. The project was extremely problematic and was delivered very late and at great cost, mostly due to the poorly executed project control mechanisms within the business (during planning and project implementation). The business could have greatly benefitted from using a more integrated approach to project planning and control- something which BAE Systems finds of great importance to their project management activities. Introduction...
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...Checklist for Evaluating Internal Controls Control Environment Department: Preparer: Date: Please Enter Date here Yes No NS N/A | Checklist Questions | | 1. Are the company shareholder's approved of the project? | | 2. Is the company management approved of the project? | | 3. Has the employee's involved been fully informed of the project? | | 4. Does the project follow or improve the company's mission? | | 5. Does the project have a mission? | | 6. Has accounting reviewed the project? | | 7. Has accounting provided a report on the costs of the project? | | 8. Is the company ready to introduce the project? | | 9. Are the management and employees ready to work on the project till complete? | | 10. Does the project interfere with any Human Resource policies or procedures? | | 11. Are the employee's working on the project knowledgeable about the skills needed? | | 12. Has the Project Manager been chosen? | | 13. Can an internal audit be done on the project later? | | 14. Are all the three phases being followed? | NS = Not Sure N/A = Not Applicable Risk Assessment Department: Preparer: Date: Please Enter Date...
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...SDSU GE/OM 569 Project Management 3 April 2013 Where are we now? PMBOK – 5th Edition (2013) 1 Executing, Monitoring & Controlling Executing Process group consists of those processes performed to complete the work defined in the project management plan to satisfy the project specifications. Results may require planning updates & rebaselining Large portion of budget is expended performing the execution process group 3 Executing, Monitoring & Controlling… The Monitoring & Controlling process group consists of those processes required to track, review & orchestrate the progress & performance of the project, identifying any areas in which changes to the plan are required and initiate the corresponding changes. What work does it monitor & control? Product work Project work 4 2 Executing, Monitoring & Controlling 5 Executing, Monitoring & Controlling 6 3 The Project is Up and Running: Now What? You want what? When! I have jury duty! The software doesn’t do that? That is not what I want! We have to be done by….! The software (critical) will be late! Why not add this?! You never asked for that?!? Just have your team do it! 7 Validate Scope 8 4 Validate Scope Validate Scope is the process of formalizing acceptance of the completed project deliverables. It includes… Reviewing deliverables with the customer or sponsor to ensure they are completed satisfactorily, and Obtaining their...
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...Operations Management Operations management focuses on carefully managing the processes to produce and distribute products and services. Usually, small businesses don't talk about "operations management", but they carry out the activities that management schools typically associate with the phrase "operations management." Major, overall activities often include product creation, development, production and distribution. (These activities are also associated with Product and Service Management. However product Development is usually in regard to one or more closely related product -- that is, a product line. Operations management is in regard to all operations within the organization.) Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. A great deal of focus is on efficiency and effectiveness of processes. Therefore, operations management often includes substantial measurement and analysis of internal processes. Ultimately, the nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc Sections of This Topic Include: Procurement (Purchasing) Practices This topic reviews guidelines for buying various materials from suppliers and vendors -- materials, including computers, services from lawyers, insurance, etc. Procurement (Purchasing) Practices Management Control and Coordinating...
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...Abstract Enhanced quality control methods are increasingly critical for IT projects, often plagued with failure as performance objectives do not align with traditional measures. This study provides theoretical and practical implications for information technology (IT) project quality control, particularly within the domains of project management and performance measurement. The data provided qualitatively and quantitatively demonstrates the criticality of enhanced project quality control in the IT industry. Analysis of alternative methods provides alternatives to the traditional method. Alternative methods have been applied and well-accepted at large organizations who realized the criticality of these measures as new products, services, and results showed significant overall improvement. Overall this study demonstrates that improving quality control methods for IT projects leads to a strong project design—a key component of project success. This study provides theoretical and practical implications for information technology (IT) project quality control, particularly within the domains of project management and performance measurement. There is “a growing disenchantment with the traditional methodology” that measures project success by approaches such as time conformance and budget adherence, prompting stakeholders and project managers to seek methods that will provide a clear analysis of project performance (Barclay & Osei-Bryson, 2008, p. 139). While...
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...Project Management Plan [Project Name] Author: [Author] Date: [yyyymmdd] Version: [#.#] Operator notes: All instructional text is displayed in blue font colour in the template. These should be deleted prior to the document being distributed for review and approval. Update text within square brackets which is placeholder text with relevant text. E.g. [yyyymmdd] should be changed to latest date 20130305 Use this basic structure and type sizing for all your covers. Do not manipulate or rescale any of the graphic components. Use initial caps in your headings with capital letters for proper nouns only. Document Control Document location Location | | Author Position | Name | Contact no | | | | Stakeholders and other contributors Consider key stakeholders who might have input in the decision to approve or reject the Business Case. Typically, distribution to the relevant governance forum members’ is required for a one-on-one walkthrough prior to presenting. The costs section of the document may need to be removed from widely distributed versions. Position | Name | | | | | Revision history Version | Issue date | Author/editor | Description/Summary of changes | | | | | | | | | Reviewed by Version | Issue date | Name | Position | Review date | | | | | | | | | | | | | | | | Approvals Approval refers to the approver’s acceptance of the content and overall intention of this document, including acceptance...
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...Resource 11. TRAINING MODULE IN PROJECT MANAGEMENT (Created by the Institute for Development Management, Botswana for the NGO Institute, STF. (Some materials in this module have been extracted from “A Guide to Project Management Body of Knowledge, 3rd. edition, 2004) What is a project? “A temporary endeavor undertaken to create a unique product or service.” The Three P’s [pic] Working definition of project management Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. (Guide to the Project Management Body of Knowledge Project Management Institute 2004) Project Management in Your Organization • What are the current methods of project management in your organization? • What project management issues is your organization facing? Important Characteristics of Real Life Projects • Accomplish with shared resources often only available on part-time basis • Require cross-functional team work • Involve uncertainty and are subject to change during execution • Subject to specific deadlines and time and resource constraints • Project manager often lacks functional authority over team members Proven Benefits of Project Management ✓ Provides clear roles, responsibilities, activities and schedules for team efforts ✓ Includes a method for considering the consequences of decreasing or increasing funds, resources...
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