...Discussion - Quality Care from Provider and Patient Perspective Grade Recieved - "A" Quality of care has always been a concern in the U.S. health care system. Although great strides have been made to improve the quality of care delivered, many critics still believe that the United States has a long way to go before truly delivering uniform quality care. How would you define quality of care from the provider and patient perspectives? Why do you feel that quality can be viewed as a strength and a weakness of the U.S. health care system? Be sure to provide at least 2 reasons for this, and use properly cited references in your answer. Quality of care is basically when the right care is conducted at the right time, at a reasonable time to a specific person. Defining quality of care is much more difficult to identify from a patient’s perspective than that of a provider. Patients can sometimes be very hard to please in some cases. Depending on their cultural background and/or religion can define what quality of care are them but we are not going in that deep. What are going to be discussed are the basic perspectives of quality of care to patients and providers are and also the strengths and weaknesses are when it comes to quality of care. From a patient’s perspective, quality of care that is deemed suitable to a patient would be the experience of their appointment. There are many factors that are included within their experience. During...
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...Grade Recieved - "A" The U.S. health care system has undergone many changes in its history. Complete the following for this Discussion Board: What do you feel is the greatest achievement that the health care industry has made from both the patient and provider perspectives? Why? Be sure to provide a properly referenced rationale for both of your choices. To get an idea on what to discuss, while on break at work, I asked 11 random individuals what they believed the greatest achievement in the healthcare industry is. I received answers such as stem cell research, to vaccinations, to X-Rays. The most consistent reply that was delivered was the Affordable Care Act. Although the individuals that I communicated with receive medical benefits from the government due to their prior service to the military, it was in regards to their family members that did not receive medical benefits from their employers. The Affordable Health Care Act has to be one of the most noteworthy renovations to guidelines concerning the healthcare system within the United States for some time now. The purpose of this legislation is to not only significantly diminish the amount of American who is uninsured but also lower the cost of healthcare as a whole. The Affordable Health Care Act compels insurers to present similar premiums to all hopefuls within the same region and age group whether or not their medical condition is pre-existing or not. Now those individuals who have been rejected...
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...quality care. How would you define quality of care from the provider and patient perspectives? Why do you feel that quality can be viewed as a strength and a weakness of the U.S. health care system? Be sure to provide at least 2 reasons for this, and use properly cited references in your answer. Quality of care is basically when the right care is conducted at the right time, at a reasonable time to a specific person. Defining quality of care is much more difficult to identify from a patient’s perspective than that of a provider. Patients can sometimes be very hard to please in some cases. Depending on their cultural background and/or religion can define what quality of care are them but we are not going in that deep. What are going to be discussed are the basic perspectives of quality of care to patients and providers are and also the strengths and weaknesses are when it comes to quality of care. From a patient’s perspective, quality of care that is deemed suitable to a patient would be the experience of their appointment. There are many factors that are included within their experience. During their time with their physician, quality of care that is proficient means their needs have been met. This can include the empathy that was shown to them and also the type of treatment they were given. In addition, first-rate quality of care to a patient, their physician makes them feel important and communicates with...
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...descriptions of observable behavior or performance that are used to make judgments about learning." How do health providers design educational programs to clearly articulate objectives to engage both patients as well as families? In order for health care providers to develop effective learning objectives, they must have a way of proving that the patient or family has received and understood the educational information presented. “The nurse and family should work together on a mutually agreed upon plan that in cooperates their individual and family values and beliefs.” (Edelman, C .L et al 2004). Therefore, in designing an educational programs health care providers, must first take into consideration the Humanistic side of their clients by creating an environment that is conducive to learning , which is based on respect, collaborative participation ,dignity and social interaction, thus making the transition through the learning process to change behavior easier for both patients and their families. When establishing a patient’s health care plan, a nurse must first ask themselves, “What do I want the participants to learn/accomplish”? “How will participants demonstrate that the desired information has been learned”? When writing objectives it is crucial to remember these key points, Audience: Who is the learner, this is where you design your objectives for patient family caregivers ect Behavior: The quantitative, measurable action verb describing the new capability to be achieved...
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...Summary ...................................................................................................................... 5 Provider Survey ......................................................................................................................... 6 Standards of Care Economic Model .......................................................................................... 7 Recommendations .................................................................................................................... 8 Care Management ................................................................................................................................ 8 Payment Reform ................................................................................................................................... 9 Workforce Supply ............................................................................................................................... 10 Background and Role of the Diabetes Working Group ............................................................... 12 Background ............................................................................................................................. 12 Role of the Diabetes Working Group ....................................................................................... 13 Provider Survey...
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...primary care provider(PCP) for undiagnosed abdominal pain. The PCP sent the patient for some labs, test, and a referral to a gastroenterology provider. The PCP was supposed to send the test results to the gastroenterology provider for them to review with the patient. The patient arrived for appointment, and upon reviewing their information the patient realized that had not received their test results. The gastroenterology provider was not in the same system, as the PCP. The technology of choice in this scenario would be that of a Patient Portal. This technology allows the patient to access portions of their health record, to include test results, medication list, and even be in contact with their...
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...communication with patients include a variety of communication modalities. Consumers and providers both benefit from the variety of communication modalities; one specific beneficial mode of communication used is e-mail. Providers, who have good communication relationships with patients led to patient satisfaction and trust. Patients have a sense of connection with providers and organizations when they can communicate with the provider at any given time. Although there are several communication modalities, new technologies like e-mail in the health care settings have shown a positive change in the health care industry, relating to patient benefits, the value of maintaining patient confidentiality, and maintaining this use of communication in the health care market. Improving clinical outcomes stems from effective communication with patients and providers. New technology has increased the form of communication with patients and providers. E-mail is used to communicate with family, friends, co-workers, and health care professionals. The use of the Internet and e-mail communication has grown as new technology advance and continue to progress. E-mail seems to be an admirable way for patients to communicate with providers. Patients send emails to providers for various reasons such as laboratory results, prescription refills, and questions about follow-up care. Patients do have concerns regarding e-mail communication, but these concerns do not prevent patients to take advantage...
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...communication with patients include a variety of communication modalities. Consumers and providers both benefit from the variety of communication modalities; one specific beneficial mode of communication used is e-mail. Providers, who have good communication relationships with patients led to patient satisfaction and trust. Patients have a sense of connection with providers and organizations when they can communicate with the provider at any given time. Although there are several communication modalities, new technologies like e-mail in the health care settings have shown a positive change in the health care industry, relating to patient benefits, the value of maintaining patient confidentiality, and maintaining this use of communication in the health care market (John Fortney, 2010). This research paper will discuss the use of email in the health care setting and the pros and cons. Improving clinical outcomes stems from effective communication with patients and providers. New technology has increased the form of communication with patients and providers. E-mail is used to communicate with family, friends, co-workers, and health care professionals. The use of the Internet and e-mail communication has grown as new technology advance and continue to progress. E-mail seems to be an admirable way for patients to communicate with providers. Patients send emails to providers for various reasons such as laboratory results, prescription refills, and questions about follow-up care. Patients do have...
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...Connecting with Patients J. Scott Joslyn, PharmD, MBA ABSTRACT Electronically connecting with patients is a challenging frontier at which technical hurdles are probably exceeded by political, legal, and other barriers. The rise of consumerism, however, compels a response focused more on revenue and strategic advantage than on pure cost savings. Among the difficulties faced by providers is choosing among various models of connectivity and component function. Emerging models include “freefloating” personal medical records largely independent of the office-based physician, systems with compatible and intertwined physician and consumer relationships using an application services provider office practice system, and systems that connect patients and providers through e-mail, office triage, prescription refills, scheduling, and so on. This article discusses these and other combinations of technology that significantly overcome the barriers involved and that may be woven together to provide solutions uniquely suited to various competitive situations. KEYWORDS • Consumerism • Patient-provider relationship • Data ownership • Application service providers • Time and cost savings The Internet has created both opportunities and threats that providers of all stripes must eventually confront to remain viable businesses in the new economy. Although business-to-business (B2B) innovations offer great hope in reducing costs and providing other efficiencies, electronically connecting with patients is a particularly...
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...communication of patient information effectively as an external delivery method to health care providers, patients, and insurance payors. The second issue addresses distant delivery of health care information, and the third issue analyzes the effect that electronic communications have on the delivery of health care. The fourth issue determines a projection of the benefits that electronic delivery of health care information bears on future trends in health care. Applying Electronic Communications to Patient Information In considering the appropriate method of transmitting electronic patient information through electronic delivery methods organizations must determine: a. The parties involved in the interchange of patient information. b. The type of information appropriate for electronic transmission communication. Furthermore, in determining the type of information requested for transmission organizations must know the purpose of submitting patient information electronically. Organizations that transmit electronic records have the right to know the intent, and the legal steps that the requesting organization takes to protects/disposes of records at the end of the record lifecycle. Third party-requestors involved in the exchange of electronic transmission include: a. Provider to patient transmissions. b. Patient to medical provider transmissions. c. Provider to provider transmissions. d. Provider to foreign entities other than patients or other providers. During electronic...
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...Healthcare Communication Methods Healthcare technology is rapidly changing and increasing the ways that healthcare providers and patients can communicate with each other. Besides the phone, interpersonal communication, and standard mail; many providers are starting to make use of email, text message, websites, electronic health records, and patient portals. As communication options increase there is more if an increased risk of HIPAA violations. In the following report there will be a focus on patient portals explaining the benefits, effectiveness, and how it is used for marketing of other healthcare products and services. One Benefit to the Patient A patient portal is a website or application that can be downloaded onto the patient’s phone that can be used to access patient information for a health care provider. These applications and website will allow a patient to send and receive messages between the patient and the provider, make appointments, pay bills, and request refills on prescriptions ("Curemd Patient Portal Gateway to a Healthy Life", 1997-2013). Patient portals allow patients and providers more flexibility and access each other without a requirement to meet in person. One Aspect Relating to the Values and Importance of Maintaining Patient Confidentiality When Using This Mode of Communication Although convenience is important in this immediate gratification world it is important to ensure there are safety aspects that provide confidentiality of the patient’s...
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...whether it be from patient provider relationship to an emergency treatment to a patient. With advances in technology the way we communicate has change to a more technological aspect in this date in age. Communication between a patient and his or her provider has also change to make that communication easier as well as open on both sender and received. In this paper we will focus on the communication benefits in the use of e-mail from both provider and patient. It is not a surprise to see that technology has taken over all aspects of communication and with the lifestyle pastes of the population as well as it needs communication can sometimes be lost or strained. Just a few years back more and more providers have become open to the digital communication between themselves, other providers and patients. This openness to the digital communication has created an avenue to establish positive yet solid provider relationships and lines of communication. According to the Department of Veterans Affairs a digital communication modalities can be describe as a text message video message, and email based communication between providers and patients (Fortney, 2010). With a digital way of communicating patients can experience great benefits, in the world we live in most of the population is not nearly everyone has access to e-mails whether it be thru the use of a computer, tablet, or phone. Email communication with providers has open a new gate of communication for patients, as they are able...
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...ealth Health care Provider and Faith Diversity Health Care Provider and Faith Diversity Lakeshia Grimes Grand Canyon University: HLT 302 02/19/12 Dr.Sunshine Weeks Abstract Healthiness source in urban area contain most patients being from different faiths. For example, Baha’i, Sikh, Buddhist patients similar to Christianity use conservative healing to balance a quantity of practices in their faith the same as prayer, faithfulness, and meditation. In the majority case as observes the viewpoint to curing and health care stipulation, Baha’i, Sikh, and Buddhist, now as Christians, contain a position for up to date medicine, and scientific practice as a balancing explanation to spiritual interference in moment of sick wellbeing. In this essay I will establish, patients hardly ever mind while they search for care from providers with unusual religious partiality for as long as those providers put the patient’s attention at the forefront. I also will establish the significant components of healing, what is essential to people of a particular belief, and how do patients examination health care providers. Health care professionalism stress that providers permit patients to illustrate from their personal religious practice and to be responsive toward such necessities of individual patients. The faith system of Baha’i, Sikh, and Buddhism, their religious, their religious insight on curing, health enthusiastic and mechanism of their...
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...Sheryl-Anne Murray Introduction The findings of a review of trends in health care delivery that are associated with innovations in electronic communications are topic of discussion in this paper. The review focuses on four specific issues. The first issue concerned the ways in which electronic communications may be applied effectively as an external delivery mechanism in the communication of patient-specific information. The second issue centered on the impact of distance-delivery on the effectiveness of health care. The third issue involved a determination of the effects that the use of electronic communications have on health care delivery today. The fourth issue required a projection of the likely affects that the continued use of electronic communications will have on health care delivery. These interrelated issues are addressed in separate discussions in this paper. Electronic Communications as an External Delivery Mechanism When considering the ways in which electronic communications may be applied effectively as an external delivery mechanism in the communication of patient-specific information, it is useful to first (a) identify the parties who will likely be involved in such interchanges and to (b) determine the types of information most likely to be exchanged. Further, depending upon of types of information likely to be exchanged it is also useful to consider how and in what form such information is developed (Committee on Redesigning Health Insurance Performance...
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...services are provided and why they are different (U.S. Department of Veterans Affairs). Point of Service (POS) Description and Origins A POS (Point of Service) insurance plan is a plan where the benefits of the plan are figured on if a person receives their care from a health care provider who is in or out of the network of physician’s. A PCP (Primary Care Physician) is not a requirement but a recommendation in a Point of Service plan, which will be responsible in providing referrals to specialists within the network or outside the network. The point of Service plan, similar to the PPO (Preferred Provider Organization) and the HMO (Health Maintenance Organization, the patient may be liable to pay co-payments and deductibles. The Point of Service has more flexibility than a Preferred Provider Organization and a Health Maintenance Organization (eHEALTH). Effect on Patients The patients have more of an opportunity with the Point of Service plan to be able to see physicians outside the network than there is with a Health Maintenance Organization. However, every time a person visits an out of network provider, they pay a price for that freedom. If a person visits an out of network provider the person is responsible for the submission of their claims and doing their own paperwork, paying deductibles and...
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