...Other People Boost Your Performance Is people's behavior best explained by the environment and situation they find themselves in, or by their personality, which guides behavior no matter what the situation is? Have you ever felt under pressure with an audience present? Pushed yourself to do better? To avoid failure and embarrassment? This is social facilitation theory. In Social Psychology, one of the dominant themes is that situations affect our behavior. Human are social creatures and our thoughts, feelings, and behaviors are influenced by the presence of others. A person's behavioral pattern may change depending on whether one is appreciated by others or not. We call it social facilitation, which is the tendency for people to do better on tasks when in the presence of other people. Have you ever performed in front of the audience and ended up doing things you never could imagine? We also might notice in our daily lives that whenever people are being watched by others, they will do well or even better than usual on things that they are already good at doing. It’s shown that when in the presence of other people, we automatically become alert, or aroused (this instinctive response was useful to ancestors for their survival). The body’s usual response in such situations is called the dominant response. People are aroused as a result of being watched by others. Arousal brings out the dominant response in a person. Hence, if a person is performing an easy task (or easy to...
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...Consumer traits and behavior Team A Psy/322 Consumer traits and behavior Several topics will be discussed throughout this presentation starting with psychological and social processes that may influence consumer behavior. It has been determined that the consumer play the role of demander and care receiver through good harmony with consumer behavior as the bases of emotion. The corporation plays the role of supplier and philanthropist, through effective corporate strategy and policies based on reason. Finally public policy plays the role of guider and regulator based on the law. The dynamic relationships among consumer behavior, corporate strategy, and public policy are explored here through feedback with a system perspective and dynamics of cause-effect. Corporate ethics fell into five stages, since the 1960's the social expectations of the public with regard to corporations has increased substantially. Carroll (1979) stated that corporate achievement is essential for revaluating a business and those certain social criteria are also important. Consumers want to know about a corporation. If consumers have a good impression of a corporation and they have access to positive information and understand what a firm thinks, says and tends to do in relation to others make it also likely to strengthen the perception of corporate social responsibility. Corporate profits are positively and directly affected by consumer purchase behaviors...
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...EMOTIONAL INTELLIGENCE- DEFINITION Emotional intelligence (EI) describes the ability, capacity to identify, assess, and control the emotions of one's self, of others, and of groups. In other words, it is the ability to perceive, control and evaluate emotions of self or others Emotional intelligence is about how we manage our actions with both others and ourselves as a result of the emotions we feel. Peter Salovey and John D. Mayer -“the subset of social intelligence that involves the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions” (1990) Four factors of EI 1. the perception of emotion 2. the ability reason using emotions 3. the ability to understand emotion 4. the ability to manage emotions IMPORTANCE OF EI : Emotions play a significant role in the way people work with one another and therefore affects profits. An individual with high EQ reacts after both feeling an emotion and thinking about an event. Others with less developed skills would often react only after feeling the emotion without much thinking. Extremely smart people can have low emotional skills while others who are not so gifted in standard IQ can exhibit relatively high emotional skills. Emotions affect how one behaves with oneself as well as with other people, especially during conflicts. This is why management of our emotions has become especially important.IQ is a given...
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