...Radical Leadership RADICAL LEADERSHIP I. Significant Case Facts Ricardo Semler the CEO of Semco Group of São Paolo, Brazil was not just the typical or traditional leader. He is radical; he breaks all the traditional “rules” of leading. He’s the ultimate hands-off leader; he doesn’t even have an office at the company’s headquarters. Semler’s philosophy is simple: Treat people like adult and they’ll respond like adults. Semler’s participative management approach is the belief that “organizations thrive best by entrusting employees to apply their creativity and ingenuity in service of the whole enterprise, and to make important decisions close to the flow of work, conceivably including the selection of their bosses.” And according to Semler, his approach works well. The employees have free will because there are no organizational charts, no long term plans, no corporate values statements, no dress codes, and no written rules or policy manuals. They also decide their work hours and their pay levels. The employees also select the corporate leadership and decide most of the company’s new strategic initiatives. Semler maintains his approach and has enabled Semco to survive the roller-coaster nature of Brazilian politics. Semco not just survive but also prosper. Semler says “If you look at Semco’s numbers, we’ve grown 27.5 percent a year for 14 years.” And Semler attributes that fact to flexibility…of his company and, most importantly of...
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...Introduction Radical Managementsm is a way of managing organizations that generates at the same time high productivity, continuous innovation, deep job satisfaction and customer delight. Radical Managementsm is fundamentally different from the traditional management prevalent in large organizations today. In Radical Leadership, participants discover a whole new sense of personal power and freedom. One can obtain personal mastery by choosing to hold a clear focus and cultivate more of what they want. Radical Leadership has transformed company cultures from “head’s down, hating to go to work” to fully engaged, alive, responsible individuals dedicated to outrageous and sustainable results! Conclusion Ricardo Semler, CEO of Semco group of Sao Paulo, Brazil, considered by many as radical. He breaks all the traditional rules of Leading and managing. He follows a very simple philosophy: Treat people like adults and they’ll respond like adults. Semler gave a management approach “Organizations succeed by allowing employees to apply their creativity and ingenuity in service of whole enterprise, and to make important decisions close to the flow of work. According to his leadership/management approach there are no organization charts, no long term plans, no corporate values, no written rules or policy manuals. Employees themselves decided their work hours, pay levels. At one of the company’s plants as the workers know the organizations objective and they were using common sense to...
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...Enter Semler In 1980, at the age of 21, Semler took over as the CEO of Semco. Semler's views on running the company were completely different from those of his father. He felt that the company in its existing form was too rigid. He wanted to replace the old way of doing business and planning with a participatory style of management. But the old guard at Semco was not open to this, with the result that Semler fired two thirds of the top management. Semler started out with a functional organizational structure at Semco. Under this structure, decision-making took a long time and each department took independent decisions that sometimes were not in the interests of other departments. Then, the company shifted to a matrix structure. But, unhappy with its effectiveness, Semler changed the structure of the organization once again. New Organization Structure: From Pyramid to circle Though the company worked on the principle of no Organization structure but it actually had was a very flexible organization structure in the form of 3 concentric circles and few triangles floated in it. The smaller innermost circle would include team of a dozen people the eqivalent of VP’s and above Second circle would include the 7- 1o leaders of SEMCO’s business units and be called partners. Last immense circles would hold virtually everyone else at Semco machine operators, cafeteria workers, janitors, salesman, security guards and so on. They will be called associates The triangles- They...
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...Recardo semler leads in possibly the most radical place to work in the world – the group of companies that makes the Brazils semco SA. Everything is constantly questioned at semco, nothing is taken for granted. Which is how they come up with a radically different way of recruiting, which keeps their employee turnover at 1-2 percent per annum. Semler explain in this 60 second leader tale: Get the Right people a key part of leadership is getting the right people. But recruitment today internal dating. Two dates and you get married forever? That’s why your employee turnover is so high and you are so often disappointed by some of the people you recruit. How semco recruit leaders? Step 01 At SEMCO we recruit leaders differently. We employees 4000 people. When a business unit comes up with something new, first of all we ask people in house ‘do you need a leader for this new thing you are doing? Usually they say yes’ The internal discount Then we ask ‘is one of you right to be the leader? We discount internal people 30 percent when applying for new role, when we are scoring them against the profile. Because the 30 percent is the existing value of knowing we can work with them and them with us’ The recruitment ad When we place an ad for a position it says something like ‘interested in working for us? We want to seeif we like you and vice versa The recruitment conversation We then have a long conversation with all the candidates. Anyone interested in the new appointment internal...
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...Ricardo Semler The Brazilian CEO and best-selling author transformed his pump plant into a model of participative management, and launched his company on 14 straight years of double-digit growth. by Lawrence M. Fisher strategy + business issue 41 Won’t Take features the creative mind Photographs by Rogério Reis / Blackstar Control Semco Group Chief Executive Ricardo Semler at his impromptu office — a coffee shop near his company’s headquarters 2 features the creative mind Lawrence M. Fisher (fisher_larry@strategybusiness.com), a contributing editor to strategy+business, covered technology for the New York Times for 15 years and has written for dozens of other business publications. Mr. Fisher is based in San Francisco. 3 Like many chief executives, Ricardo Semler used to wonder what would happen to his company if he were hit by a truck. One night in February 2005, he found out — while driving 85 miles per hour on a highway in Brazil. Miraculously, he was still alive within the 20-inch pancake of crushed steel and shattered glass that remained of his car. Also miraculously, his company, Semco Group, of São Paulo, Brazil, carried on seamlessly during the months he spent lying in intensive care and recuperating from the multiple surgeries he needed to repair his broken neck and battered face. Numbers were met, deals were closed, and business continued pretty much as usual. Mr. Semler, 46, is the leading proponent and most tireless evangelist...
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...Ricardo Semler The Brazilian CEO and best-selling author transformed his pump plant into a model of participative management, and launched his company on 14 straight years of double-digit growth. by Lawrence M. Fisher strategy + business issue 41 Won’t Take features the creative mind Photographs by Rogério Reis / Blackstar Control Semco Group Chief Executive Ricardo Semler at his impromptu office — a coffee shop near his company’s headquarters 2 features the creative mind Lawrence M. Fisher (fisher_larry@strategybusiness.com), a contributing editor to strategy+business, covered technology for the New York Times for 15 years and has written for dozens of other business publications. Mr. Fisher is based in San Francisco. 3 Like many chief executives, Ricardo Semler used to wonder what would happen to his company if he were hit by a truck. One night in February 2005, he found out — while driving 85 miles per hour on a highway in Brazil. Miraculously, he was still alive within the 20-inch pancake of crushed steel and shattered glass that remained of his car. Also miraculously, his company, Semco Group, of São Paulo, Brazil, carried on seamlessly during the months he spent lying in intensive care and recuperating from the multiple surgeries he needed to repair his broken neck and battered face. Numbers were met, deals were closed, and business continued pretty much as usual. Mr. Semler, 46, is the leading proponent and most tireless evangelist...
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...creative employees, don’t smother them with ridiculous rules. For 25 years, Semler has been putting into practise what increasing numbers of modern management gurus are now preaching. He heads a democratic company, Semco, where employees set their hours, determine their salaries and choose their bosses. Managers don’t have secretaries, reserved parking spaces or even desks. There is minimal bureaucracy. No IT or human-resources departments. No mission statement, no five-year plan. Meetings are voluntary and every employee has a say in everything. Once, when Semler organized a meeting to discuss developing a speedier dishwasher for the consumer market, no one showed up. And the idea was shelved. Semco was a traditionally managed engineering company when the young Ricardo Semler took over from his father. He was just 22 and had brought philosophical conflicts with his father to a climax: The son demanded that Semco steer away from its activities as a shipbuilding supplier and abandon autocratic management in favour of decentralization. He threatened to leave the company, so his father gave him a free hand. On his first day as director, Ricardo Semler fired 60 percent of senior management and began laying the foundation for a democratic organization. Semco has long since abandoned its engineering activities. The company now develops software, is building a hotel and ecological resort and is involved with hospital and...
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...Assignment 1: Strategic and Change Management 1. Does Semc have a strategy? Justify your answer. Yes, Semco has in place a strategy, though unconventional, it is clearly displayed in the radical processes undertaken to change the working conditions of employees. A company’s strategic plan lays out its future direction and performance targets (Thompson, Strickland, Peteraf & Gamble, 2014). The CEO provided a broad vision for employee’s of finding a gratifying way of spending one’s life doing something that is useful. We can perceive the vision through the unconventional changes made by the leadership in the organization where the primary focus is on human capital, wellbeing and their competencies (Joost & Fourie, 2009). Strategies created involve the development of employee participation, profit sharing and open information systems at the company. The needs and welfare of the employees are of paramount importance and this detail is integrated into the employee manual. For instance, it is mandatory for employees to take their 30 day leave. The effects resulted in sales growing and the company experiencing an increase in profits. A well developed business strategy is designed according to the elements of differentiation, thrust, target results and domain sought (Yavitz &Newman, 1982). The main changes of Semco which became part of the corporate strategy dealt with the shift into other markets besides engineering (internet and software services)...
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...Semler: A Revolutionary Model of Leadership TEACHING NOTE 04/2014-5982 This teaching note was written by William W. Maddux, Associate Professor of Organisational Behaviour at INSEAD, and Roderick I. Swaab, Assistant Professor of Organisational Behaviour at INSEAD, in conjunction with Betania Tanure, Professor of Organisational Behaviour at PUC / BTA, and case writer Elin Williams, as an aid to instructors in the classroom use of the case “Ricardo Semler: A Revolutionary Model of Leadership”. Financial support from INSEAD Alumni Fund is gratefully acknowledged. Instructors can register and login at cases.insead.edu to access instructor-only material supporting INSEAD case studies (e.g., videos, handouts, spreadsheets, links). Copyright © 2014 INSEAD COPIES MAY NOT BE MADE WITHOUT PERMISSION. NO PART OF THIS PUBLICATION MAY BE COPIED, STORED, TRANSMITTED, REPRODUCED OR DISTRIBUTED IN ANY FORM OR MEDIUM WHATSOEVER WITHOUT THE PERMISSION OF THE COPYRIGHT OWNER. This complimentary copy is for the authors’ use only. Copying or posting online is a copyright infringement. The Story The case follows the story of Brazilian business leader Ricardo Semler, who took the family marine-pump business to multi-national, multi-sector success. However, this is no typical business success story. First, Semler dramatically changed his own leadership style by relinquishing control and working less hard. Next, he set about transforming Semco, the company founded by his immigrant...
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...Strategic Management Patricia Murtagh The University of Sunderland © 2014 The University of Sunderland First published January 2014, revised February 2014 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without permission of the copyright owner. While every effort has been made to ensure that references to websites are correct at time of going to press, the world wide web is a constantly changing environment and the University of Sunderland cannot accept any responsibility for any changes to addresses. The University of Sunderland acknowledges product, service and company names referred to in this publication, many of which are trade names, service marks, trademarks or registered trademarks. All materials internally quality assessed by the University of Sunderland and reviewed by academics external to the University. Instructional design and publishing project management by Wordhouse Ltd, Reading, UK Copyright © 2014 University of Sunderland ii Contents vi Introduction Unit 1 1 2 5 7 Concepts, models and theories 20 Introduction 2.1 A comparison of concepts, models and theories relating to competitive advantage 2.2 An evaluation of concepts, models and theories relating to strategic choice Case Study: Ciba Vision 2.3 Concepts, models and theories relating to strategic evaluation Case Study: The University of Exeter...
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...BUSINESS STRATEGY OTHER ECONOMIST BOOKS Guide to Analysing Companies Guide to Business Modelling Guide to Business Planning Guide to Economic Indicators Guide to the European Union Guide to Management Ideas Numbers Guide Style Guide Dictionary of Business Dictionary of Economics International Dictionary of Finance Brands and Branding Business Consulting Business Ethics Business Miscellany China’s Stockmarket Dealing with Financial Risk Future of Technology Globalisation Guide to Financial Markets Headhunters and How to Use Them Successful Mergers The City Wall Street Essential Director Essential Economics Essential Finance Essential Internet Essential Investment Essential Negotiation Pocket World in Figures BUSINESS STRATEGY A Guide to Effective Decision-Making Jeremy Kourdi THE ECONOMIST IN ASSOCIATION WITH PROFILE BOOKS LTD Published by Profile Books Ltd 3a Exmouth House, Pine Street, London ec1r 0jh www.profilebooks.com Copyright © The Economist Newspaper Ltd 2003 Text copyright © Jeremy Kourdi 2003 All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the publisher of this book. The greatest care has been taken in compiling this book. However, no responsibility can...
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...Fourth Edition Reframing Organizations Artistry, Choice, and Leadership LEE G. BOLMAN TERRENCE E. DEAL B est- se l l i n g a u t h o rs of LEADING WITH SOUL FOURTH EDITION Reframing Organizations Artistry, Choice, and Leadership Lee G. Bolman • Terrence E. Deal Copyright © 2008 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741—www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-6468600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-7486011, fax 201-748-6008, or online at www.wiley.com/go/permissions. Credits are on page 528. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read. Limit of Liability/Disclaimer...
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...Innovative Business Practices Innovative Business Practices: Prevailing a Turbulent Era Edited by Demetris Vrontis and Alkis Thrassou Innovative Business Practices: Prevailing a Turbulent Era, Edited by Demetris Vrontis and Alkis Thrassou This book first published 2013 Cambridge Scholars Publishing 12 Back Chapman Street, Newcastle upon Tyne, NE6 2XX, UK British Library Cataloguing in Publication Data A catalogue record for this book is available from the British Library Copyright © 2013 by Demetris Vrontis and Alkis Thrassou and contributors All rights for this book reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright owner. ISBN (10): 1-4438-4604-X, ISBN (13): 978-1-4438-4604-2 TABLE OF CONTENTS Chapter One ................................................................................................. 1 Knowledge Hybridization: An Innovative Business Practices to Overcome the Limits of the Top-Down Transfers within a Multinational Corporation Hela Chebbi, Dorra Yahiaoui, Demetris Vrontis and Alkis Thrassou Chapter Two .............................................................................................. 17 Rethinking Talent Management in Organizations: Towards a Boundary-less Model Carrie Foster, Neil Moore and Peter Stokes Chapter Three .......
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...Gestão de Empresas 1º Ano Introdução à Gestão 1º CADERNO TEÓRICO 2002/2003 EQUIPA DOCENTE: Vítor Hugo Ferreira 0 Índice 1 – A GESTÃO 1.1 1.2 1.3 CONCEITO DE GESTÃO PORQUÊ ESTUDAR A GESTÃO FUNÇÕES DO GESTORES 2 – A EVOLUÇÃO DO PENSAMENTO EM GESTÃO 2.1 ABORDAGEM CLÁSSICA 2.1.1 TAYLOR 2.1.2 FAYOL 2.1.3 MAX WEBER 2.1.4 HENRY FORD 2.2 ABORDAGEM COMPORTAMEN TAL 2.2.1 ABORDAGEM DAS RELAÇÕES HUMANAS 2.2.1.1 EXPERIÊNCIA DE HAWTHORNE 2.2.1.2 CONFRONTO ENTRE A ABORDAGEM CLÁSSICA E A 2.2.2 ABORDAGEM CIENTÍFICA DO COMPORTAMENTO 2.3 ABORDAGEM CIENTÍFICA/QUANTITATIVA 2.4 INTEGRAÇÃO DAS DIFERENTES ABORDAGENS 2.4.1 ABORDAGEM SISTÉMICA 2.4.2 ABORDAGEM CONTIGENCIAL 2.5 ANEXO - 100 ANOS DE GESTÃO 3 3.1 3.2 – AS ORGANIZAÇÕES CONCEITO O AMBIENTE DAS ORGANIZAÇÕES 3.2.1 O AMBIENTE 3.2.1.1. AMBIENTE INTERNO 3.2.1.1.1 NÍVEIS DE GESTÃO 3.2.1.1.2 APTIDÕES DOS GESTORES 3.2.1.1.3 PAPEIS DOS GESTORES 3.2.1.2 AMBIENTE EXTERNO 3.2.1.2.1 TRANSACCIONAL 3.2.1.2.2 CONTEXTUAL 3.3 OBJECTIVOS DA S ORGANIZAÇÕES 3.3.1 IMPORTÂNCIA DOS OBJECTIVOS 3.3.2 CARACTERÍSTICAS DOS OBJECTIVOS 3.3.3 CLASSIFICAÇÃO DOS OBJECTIVOS TEORIA DAS RELAÇÕES HUMANAS 4 – FUNÇÕES DA GESTÃO: PLANEAR , ORGANIZAR , CONTROLAR E LIDERAR 4.1 PLANEAR 4.1.1 PLANEAMENTO 4.1.1.1 ELEMENTOS DO PLANEAMENTO 4.1.1.2 QUEM DEVE PLANEAR? 4.1.1.3 POQUÊ PLANEAR? 4.1.1.4 ELEMENTOS DO PLANEAMENTO – DESCRIÇÃO 4.1.2 O PLANEAMENTO ESTRATÉGICO 4.1.2.1 CRESCIMENTO DO PLANEAMENTO ESTRATÉGICO 4.1.2.2 PROCESSO DE PLANEAMENTO ESTRATÉGICO ESTRATÉGIA...
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