1. What are the methods does BNSF use as part of its comprehensive training system for new hire?

On-the-job training is where the new hires at BNFS go through an interim training period before they get qualified and licensed to operate the company equipment. Cross-training is done onto trainers who are cross-functional which allow the company to increase training capacity. Other than that, technical training at a centralized training center. After completing the 13 or 15 week training program, candidates have to be able to pass an interview panel and pass various exams related to safety, rules, policies and procedures. BNSF believes that best practice improve the training process and maintain accident –free work environment.

2. Explain the company’s team approach to training. How does cross-training the company’s trainers benefit BNSF? Cross-training and best practice will have a positive impact in the training process. However, without dedicated trainers and outstanding leadership this practices will fail. An individual with multiple qualifications is not necessary the best option as a well-trained and educated workforce to ensure best practice. All new hires are required to work in the field with experienced employee mentors. Experienced employees at BNSF are vital to the organization. These employees mentor all new hires in all aspects of the job. Time and again, companies that put safety first turn out higher quality products. In some cases, that’s because a safe workplace tends to be a more efficient one, free of debris and tangles of cords. In other cases, it’s a matter of focus. By working in a clean, efficient environment, workers are able to reduce distractions and truly focus on the quality of what they do. The results would be better products that create customer loyalty, bigger margins and increased sales. In these ways and others workplace