An organized, efficient, and professional individual who can consistently provide a positive atmosphere and knowledgeable, friendly customer service for guests in many different applications. ATTRIBUTES * Experienced in use of service industry point-of-sale transaction software (i.e. Maitre ‘d, P.O.S., Micros) * Quick learner; retains and uses new information quickly. * Valid California ServSafe® Food-Handler Certification
EMPLOYMENT HISTORY
April, 2007- May, 2008;
December, 2011 - Present Barista- Carmel Valley Coffee Roasting Co. 3720 Barnyard, Carmel, CA 93923 (209)606-5381 [Karly Christenson, store manager] * Preparing and serving espresso-based drinks and deli items. * Closing shop quarters and preparing espresso and brewing machines for the next day. * Reviewing inventory and preparing nightly bank slips for deposit * Receiving and completing phone-call orders.
May, 2010 – April, 2011 Customer Service Rep. – Brintons Furniture and Hardware 546 Carmel Rancho Blvd. Carmel, CA (831)624-8541 [James Hall, assistant manager] * Greeting and welcoming guests * Reviewing weekly inventory, keeping record of individual high-sale items * Providing answers to general maintenance questions and making recommendations. * Placing client orders for out-of-stock items with hardware companies
2009 - 2011 [*During Summers] Busser - Village Corner Bistro, 6th and Dolores Ave, Carmel, CA (831)204-8101 [Mike Eastwood, floor manager] * Initially seating guests and preparing their desired drinks. * Memorizing regular customers` names and orders. * Delivering appetizers and sides from the kitchen. * Answering and transferring phone calls. * Clearing and preparing tables for new guests
EDUCATION:
Monterey Peninsula College- 32.0 credit hours completed