...STRATEGIC IMPLICATIONS OF THE INFORMATION SUPERHIGHWAY/INTERNET AT CB FINANCIAL BANK Strategic Implications of the Information Superhighway/Internet at CB Financial Bank School of Management IS535 Fall Term 2009 ABSTRACT .This report will discuss the impact of the Information Superhighway/ Internet on CB Financial Bank Focus will be emphasized on current business issues such as customers’ online banking, fraud and identity theft prevention and information security strategies utilized at CB Financial. Employee job loss due to customers’ increased use of information technology (ATMs) will be briefly addressed. Proposed solutions and suggested recommendations to resolve these issues will be made to the CB Financial Executive Committee to be expedited over a three year period. 1 Introduction The Internet has become the Information Superhighway of choice for an ever increasing number of financial institutions such as CB Financial Bank. The impact of the Internet has changed the banking system as its customers once knew it. Numerous research studies suggest that the utilization of the Internet plays a fundamental role in a firm’s ability to enhance business performance through innovations in products, channels and customer segments (Sambamurthy & Grover, 2003; & Tanriverdi, 2005). Banks are making significant investments on the Information Superhighway to align business strategies enable innovative functional operations and...
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...training to unskilled workers to make them skill worker and keep them as permanent worker afterword. Start two shifts of 8 hrs a day. The question of how much workers (both skilled and unskilled) to be hired, is addressed in the case analysis. Contents: 1. Situation Analysis 2. The Problem 3. The Options 4. Criteria for Evaluation 5. Evaluation of Option 6. The recommendation 7. Action Plan Exhibit 1 Exhibit 2 Situation Analysis: * For Wald Press(WP), orders from Campbell Brother(CB) are the major source of revenue. * During 30’s depression, CB experience the sales drop subsequently decreasing the order to WP to work below optimum output level as a result WP is losing its skilled workers. * Credibility of CB with WP is affected. * In order to fill the gap of decreasing order from CB, WP approached outside contractors(OC). * In 1946, CB sales again escalated subsequently increase in the order to WP which led it to increase its printing capacity then its present capacity. * High pressure from CB on WP to drop OC and concentrate on CB orders. * Immediate expansion of WP is impossible. * WP Manager does not want to lose OC in order to survive in future depression. * WP is getting little or no...
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...Project #1 – Consumer Purchase Analysis Due: 27 Oct 15 (submit at start of class) This requirement is used to bridge the topics of marketing research and consumer behaviour (CB). It is to be completed as an individual effort. Select a product category (suggestions are listed as follows): • Frozen dinner/entrée, • Athletic equipment other than apparel, • Footwear, • Electrical appliance, or • China, crystal, or silverware. Go to any retail store that sells the product category that you selected. You are to observe the manner in which customers make their purchase decision for the selected product. Spend as much time as you need watching how people approach, look at, compare, and make their decision. Do not communicate or interact with the people you are observing prior to their purchase. Remember, as a marketing researcher (in this situation), you don’t want to alter the outcome of consumers’ shopping. However, following the purchase, after leaving the store, you may question them if you wish. Write a detailed report that includes (as a minimum) the following: • The store in which you made your observations, in addition to its address, what it sells etc. (dates, times, details, etc. associated with your visits) • Describe the store (surroundings, how busy was it, who was there, etc.) • Describe the purchasing behaviour of the consumer(s) who spent the longest time in this process. o What exactly did the consumer do? o Where did the consumer...
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...(Horngren, Harrison, & Oliver, 2008) In reviewing CB, Inc.’s (CB) income statements and balance sheets for years 6, 7 and 8 we find fluctuations in sales, cost of goods sold and several other line items. CBs’ net sales experienced an increase of 33.3% from year 6 to year 7 with an increase in net earnings of 313.4%. In comparing year 7 to year 8 we find that CB did not have quite as good of a year; during year 8 the company experienced a 15% reduction in Net Sales with an 81.6% reduction in Net Earnings. We need to take a closer look at the Income Statement and Balance Sheet to see where CB could have performed better, therefore increasing the net earnings, especially in year 8. From year 6 to year 7 Cost of goods sold experienced an increase of 31.8% which is an acceptable increase since it was a smaller % increase than that of the increase in net sales. The cost of goods sold will increase as additional products are produced and sold. It is important to ensure that the cost of goods sold does not increase at a higher percentage rate than that of the Net Sales. From year 7 to year 8 the Cost of Goods Sold experienced a decrease of 14.5% which is a positive. By having a decrease in Cost of Goods sold during a year that you experience a decrease in Net Sales it shows that you are trying to be more efficient and work in a leaner environment. We will now begin looking at the expenses incurred by CB. From year 6 to year 7 CB saw a 37.5% increase in the cost of advertising...
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...Alternative Selection 11 Recommendations 12 Action Plan 12 Contingency Plan 13 References 14 Executive Summary As Canada’s main blood products supplier, Canadian Blood Services faces challenges in recruiting new blood donors and increasing donation collections to keep up with the demand. Based on the organization’s internal strengths and weaknesses, as well as the external opportunities and threats, we provided our analyses on market segmentation, market mix, and customer (donor) behaviours. Three alternatives have been presented in response to the needs of increasing donor base and new-donor retention. Social media promotion and community events are the two approaches recommended. We believe the personable promotion channels can help the organization maximize its potential. Detailed action plans are also provided in this report. Problem Statement 10 years after its creation, Canadian Blood Services (“CBS”) has regained the trust from Canadians as the organization provides safe and affordable blood and blood products. However, between 2005 and 2008, order fill rate has declined year over year at CBS due to collections and inventory issues. With the challenges faced by CBS, from both medical and operational perspectives, CBS needs to continuously put forth efforts to increase the number of new blood donors and donor retention. Situation Analysis Objectives, Background, and Forecast Objectives: The mission statement of CBS is as following: CBS operates...
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...Question 1! ! 0.2 out of 0.2 points! According to Capstone®'s Team Member Guide, Customer Survey Scores determine:! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! Selected Answer:! D. Sales distribution! Question 2! ! 0.2 out of 0.2 points! In Capstone®, which segment is least reliability (MTBF) sensitive?! Selected Answer:! B. Low End! Question 3! ! 0.2 out of 0.2 points! In Capstone®, what is the initial number of products team Digby has?! [Hint: Read Capstone® Team Member Guide (2013)]! Selected Answer:! B. One per segment.! Question 4! ! 0.2 out of 0.2 points! In the context of management analytics, what does it mean to make information 'come alive'?! [Hint: Read Analytics: the new path to value by Lavalle et al. (2010)]! Selected Answer:! D. Running simulations with new and old data.! Question 5! ! 0.2 out of 0.2 points! With which of the analytics capability levels of adoption does the following description most closely align?! "Organisations using analytics to guide actions."! [Hint: Read Analytics: the new path to value by Lavalle et al. (2010)]! Selected Answer:! F. Experienced.! Question 6! ! 0.2 out of 0.2 points! Lavalle et al. (2010) make a surprising comment regarding the development of analytics, 'opportunistic application can create value fast'. Why can this be said?! [Hint: Read Analytics: the new path to value by Lavalle et al. (2010)]! Selected Answer:! E. Data is coming from multiple sources and it needs to keep pace with changing business goals.! Question...
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...Canadian Blood Services Case I. Introduction * Canadian Blood Services (CBS) has a reputation that makes people feel comfortable in knowing that when they donate blood there will be professionals that will take care of them and they receive the satisfaction of knowing they are saving lives. It is this good feeling that brings donors into clinics to donate. However, CBS needs to look at innovative ways to increase the numbers of people who donate because of the growing demand for blood. II. Issues and problems a. Increase the number of donors (urgent) * In order for the Canadian Blood Services to meet the demand of blood needed to serve patients, the CBS must increase the amount of donors that give blood. Being that there is an increase in the amount of blood needed each year, the demand for blood continues to rise. Finding ways to attract people to donate blood can be problematic in that finding incentives for people to donate can be a difficult task. b. Donor retention (symptom) * Finding way to keep donors giving blood is another issues that needs to be examined further. CBS needs to understand what brings people to CBS locations to give their bloods and to find other ways to make giving blood more convenient and efficient. People who continue to donate blood on a regular bases are the backbone of CBS. It is vital that CBS find innovates ways to make donors want to give their blood to this organization. III. SWOT analysis a...
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...looking to expand and grow, there are many aspects of finance that must be considered. The company needs to ensure that there is a demand for the products they offer, that they are financially stable and able to expand without putting themselves into bankruptcy, and if acquiring another company that an acquisition is in both companies favors. Looking at capital structure, capital budget, and working capital are a great place for Competition Bikes, Inc. (CB) to start to evaluate the possibility and profitability of expanding, merging or acquiring Canadian Biking, Inc (CB2). A1: Capital Structure Capital structure is essentially “how a company can finance its operations and growth through the use of a mixture of debt and equity (Investopedia US, 2013).” A company’s debt is its long-term loans and bonds, while its equity is considered to be common and/or preferred stocks. A company looking to expand must ensure that it has the right capital structure to maximize return on investment, increase cash flow, and pay off debts. For CB, there are five options of capital structure for them to analyze to ensure that they have the highest earnings per share (EPS) to keep shareholders happy, and a strong net income to support the business. The reason that EPS will be used to gauge which capital structure is because it shows the company how their financial decisions will impact their shareholders and stockholders. EPS is a strong indicator of how financially sound a business is, which is why...
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...lease Name :- Ayush Bhardwaj Class :- IX-A Category :- General Handicap :- No. Annual Income of Father :- 5,00,000.00 Annual Income of Father :- 2,00,000.00 Wish to appear for Board conducted SA2 exam-2013 :- Yes Wish to appear for School conducted SA2 exam-2013 :- No. Date :- Place :- Shimla Signature of parents HIMACHAL PRADESH PUBLIC WORKS DEPARTMENT Sealed item rate tenders on forms No.6 & 8 are hereby invited by the Assistant Engineer Shimla Sub Division No-VII, HP.PWD Shimla -3 on behalf of the Governor of Himachal Pradesh for the below mentioned works from eligible contractors/ Firms enlisted in HP.PWD. so as to reach in this office up to 16.08.2011 at 10.30 A.M. and will be opened on the same day at 11.00.A.M.in the presence of the intending contractors/Firms. The earnest money in the shape National saving certificate /Time deposit accounts/Post office saving accounts in any of the post office in H.P duly pledged in favour of Assistant Engineer, Shimla Sub Division No-VII, HP.PWD, Shimla Must be accompany with each tender conditional tender will not be accepted. Tender without earnest money will summarily be rejected. The application for issue of tender forms shall be received...
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...would you be like the many soldiers guarding Abu Ghraib prison in Iraq who lost their careers as a result of their poor ethical decisions? The Abu Ghraib prison scandal put many people’s values and ethics to the test. The outcome, career success was influenced by values and ethics displayed through the choices of those involved. The chain of command was not prosecuted, but the soldier who attempted to bring the situation to the attention of his superiors was ostracized and threatened by his friends and coworkers. So how did this situation come to be, who is to blame, and were the punishments of all involved justified? Located approximately 20 kilometers west of Baghdad, Abu Ghraib was the largest and most notorious prison in Iraq (CBS, 2007). It covers 280 acres, has a perimeter of about two and a half miles and is made up of five individual compounds, each possessing guard towers and very high walls. Under Saddam Hussein’s rule, countless numbers of Iraqis were tortured and executed in Abu Ghraib. After the 2003 US invasion of Iraq, the prison at Abu Ghraib was stripped of doors, windows, and bricks by looters. Within months, coalition forces mended and cleaned the prison compound. They added toilets, showers, and even a medical center. However, the living conditions at Abu Ghraib continued to suffer. Detainment cells measured 12-feet x 12-feet (Hersh, 2004). “150 inmates were crammed into cells designed for 24” (Martin, 2003, para. 5). These cells have been described...
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...Collective Bargaining: CB is one of the major tool of promoting industrial relationship between owners/stakeholders/management and employees/labor. Before stating a healthy discussion on collective bargaining, its functions, process and agreement, first we have an on his historical background. The first time in history Miss Beatrice Webb, used the term “collective bargaining” in 1891. She was the one of the founder of industrial relations field (Wilkinson 2014). CB was a sort of group or no of group’s collective negotiations and agreements that was existed since we found industrial revolution in G. Britrain, during the formations of trade unions. Later many governments provided it legal protection through passing executive orders. For example, in 1935 the National labor relations Act was made it illegal for all the employers of USA that they can’t deny union rights or an employee. Although until 1950s, it was more controversial that unionizing government employees in a public owned sector trade union. At last in 1962 USA president gave rights to unionize in public sector organizations by passing an executive order. Collective bargaining is the procedure that makes or changes the aggregate understanding. It is basically the procedure of progressing proposition, talking about them, accepting counter-recommendations and determining contrasts. The essential objective of collective bargaining is the accomplishment of an aggregate haggling assertion between the union and business...
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...Bottom of Form Horizontal, Vertical, Trend and Ratio Analysis The assessments of the financial health of Competition Bikes, Inc. (CB) are derived using the attached income statements and balance sheets. Focusing on calendar years # 6, 7 and 8 to gauge the growth and stability of this company. Between the years # 6 and 7, Competition Bikes, Inc. had a significant growth in new earnings that was not extended on into year # 8. The net earnings moved from a positive 313.4 % to a dramatic loss of 81.6% . A.1.a) Horizontal Analysis Results Horizontal Analysis is a direct comparative analysis of each line item across the same time frames of a particular company. It is calculated in dollars and percentages. An analysis will look at how the accounts have fluctuated from one year to the next. The formula used is: Dollar change = This Year’s Balance – Last Year’s Balance. Percent change = Dollar Change . The income statement from year # 6 to year # 7, exhibited a sales increase of 33%. There was only a 31 percent increase in product costs. This decrease in cost of materials was offset by sales expense of 33 percent and an increase in general operating espense – totaling 20 percent.. These line expenses both increased from year # 6 through year # 8. These increases offset the profit from an increase in sales. CB experienced greater gross profits in year # 7 than year # 6. The balance sheet also shows a growth in assets. Total assets increased...
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...Introduction Two determined men by the names of James McLamore and David Edgerton had the same vision, to offer citizens great tasting, inexpensive food that would be served in a clean and welcoming environment. These entrepreneurs had already gained experience in the restaurant business in the past. In 1954 the first Burger King was open to the public in Miami, Florida (www.burgerking.ca/en/1122/index.php). By developing the first Burger King, James McLamore and David Edgerton had given the community a comfortable environment to eat inside of the restaurant, because the restaurant was the first fast food business to offer people the option of dining in the restaurant or going to the drive thru(www.burgerking.ca). With McDonalds being the largest fast food chain in the world, Burger King rates as the second largest hamburger fast food restaurant in the world, with Wendy’s following right behind it (Armstrong/Kotler, 450). Burger King came to be the second largest hamburger fast food chain in the world with a total amount of sales at $7.9 billion in the year of 2003, falling behind McDonalds with their sales being $22.1 billion (Armstrong/Kotler, 450). Burger King’s most popular product, the Original Whopper Sandwich was introduced to the world in 1957. The Whopper became a huge success and is still a world known sandwich that has a perfect fire-grilled taste (www.burgerking.ca/en/1121/index.php). This tasty hamburger was created to satisfy their customer...
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...Introduction Two determined men by the names of James McLamore and David Edgerton had the same vision, to offer citizens great tasting, inexpensive food that would be served in a clean and welcoming environment. These entrepreneurs had already gained experience in the restaurant business in the past. In 1954 the first Burger King was open to the public in Miami, Florida (www.burgerking.ca/en/1122/index.php). By developing the first Burger King, James McLamore and David Edgerton had given the community a comfortable environment to eat inside of the restaurant, because the restaurant was the first fast food business to offer people the option of dining in the restaurant or going to the drive thru(www.burgerking.ca). With McDonalds being the largest fast food chain in the world, Burger King rates as the second largest hamburger fast food restaurant in the world, with Wendy’s following right behind it (Armstrong/Kotler, 450). Burger King came to be the second largest hamburger fast food chain in the world with a total amount of sales at $7.9 billion in the year of 2003, falling behind McDonalds with their sales being $22.1 billion (Armstrong/Kotler, 450). Burger King’s most popular product, the Original Whopper Sandwich was introduced to the world in 1957. The Whopper became a huge success and is still a world known sandwich that has a perfect fire-grilled taste (www.burgerking.ca/en/1121/index.php). This tasty hamburger was created to satisfy their customer so that any one...
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...The Project The Setting: You are employed as a Financial Analyst for the private equity firm Celash, Byrne & Moovon. They are considering approaching either the management of Company A or Company B (choose from the list below) to discuss with management their possible interest in selling out to CB&M. You have been asked to do a comprehensive analysis and evaluation of both companies and make a recommendation as to which of the two is the most desirable acquisition and at what price. You report directly to Mr. Moovon (pronounced “move on”). He is not a patient person and has a low tolerance for waffling and indecision. You have less than two months to complete the task and he will expect frequent updates. You can also expect that he will interrupt you with other projects. (Welcome to the real world.) Choose one of these pairs of companies to compare. Choose one company from column A and the company immediately to its right in column B. Company A Company B Google (GOOG) Yahoo (YHOO) Target (TGT) J. C. Penney (JCP) Merck (MRK) Lilly (LLY Marathon Oil (MRO) Valero Energy (VLO) Your Tools Are: a. The course textbook, especially Chapters 3, 17, 18 and 19. b. The supplemental text The Interpretation of Financial Statements, Benjamin Graham. c. Detailed Financial Statements for your companies are filed with the Securities and Exchange Commission and available on the company web sites. d. The Value Line Investment Survey (available online from the Columbia...
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