...Business Research Process Denise McSalters RES 351 March 2, 2015 Chevell Thomas Pharmaceutical Sales Research Study A look into the reasons behind the pharmaceutical sales industry’s mass layoffs and subsequent hiring binges. In reviewing the article a study of drug company tends is performed by a health care consultancy. Identifying the Research Problem In the article discusses the recent trend of pharmaceutical companies bringing back their sales forces and the primary reasons behind what caused the mass layoffs and hiring. At the time of the mass layoffs the perceptions about the influence of managed care, fear of how federally mandated health care reform, lack of new drug approvals and research and development costs. Executives felt that overall sales force reductions would not have any major effect on their business. At the height of the layoffs some companies slashed their sales forces by ten percent and their payrolls by as much as forty-nine percent. The research problem was to identify the cause of the recent push to hire and increase the size of pharmaceutical companies’ sales forces. The research method used was applied research method, seeking the answer why pharmaceutical companies were doing mass hires of full time and contract sales reps. The researcher, Scott-Levin, a health care consultancy, studied drug company trends to determine that drug company executives...
Words: 507 - Pages: 3
...Ethics in Marketing Research Introduction: Today, it is far too easy to begin practicing marketing research. But unethical research practice relying on poor information to make major decision has resulted in loss of market share, reduction in profits, and, in some cases, bankruptcy. Ethics are moral principles or values generally governing the conduct of an individual or group. Ethics behavior is not, however, a one-way relationship clients, suppliers, as well as field services, must also act in an ethical manner. Ethical questions range from practical, narrowly defined issues, such as a researcher's obligation to be honest with its customers, to broader social and philosophical questions, such as a company's responsibility to preserve the environment and protect employee rights. Unethical practices by some suppliers include abusing respondents, selling unnecessary research, and violating client include requesting bids when a supplier has been predetermined, requesting bids gain to free advice methodology, marketing false promises, and issuing unauthorized requests for proposals. Marketing research field services have used professional respondents, which I unethical. Respondents have certain rights, including the rights to choose whether to participate in a marketing research project, the right to safety from physical and psychological harm, and the right to be informed of all aspects of the research task. They should know what is involved, how long it will take...
Words: 2541 - Pages: 11
...What Do Faculty Need? Academic Library Resources and Services That Increase Research Productivity1 Ethelene Whitmire Abstract This paper describes a theoretical model of the relationship between faculty research productivity and academic library resources and services and a proposed empirical study that will reveal which academic library resources and services contribute to increased faculty research productivity. Introduction According to the latest available figures from the National Center for Education Statistics (NCES) Academic Library Survey (ALS), during the fiscal year 1998 the 3,658 academic libraries in the United States spent a total of $4.6 billion dollars on operating expenditures, held a total of 878.9 million volumes in their collections, and had 175.4 million circulation transactions (U.S. Department of Education, 2001). What is the impact of these figures on faculty research productivity? Higher education institutions have to make decisions about the allocation of limited funds among a number of programs. Academic library administrators need to be able to make a case to Ethelene Whitmire is Assistant Professor at the School of Library and Information Studies, University of Wisconsin (Madison), email: ewhitmire@facstaff.wisc.edu. &'%$$"# !¥£¨©§¤¥¦£¤¡¢ institutional decision makers and education policy makers in order to determine appropriate levels of funding and be able to make more informed decisions about the distribution of the allocations...
Words: 2468 - Pages: 10
...Barth Eide Managing Director and Member of the Managing Board ISBN-13: 978-92-95044-98-2 ISBN-10: 92-95044-98-3 Jennifer Blanke Chief Economist This book is printed on paper suitable for recycling and made from fully managed and sustained forest sources. THE GLOBAL COMPETITIVENESS AND BENCHMARKING NETWORK Margareta Drzeniek Hanouz, Head of the Global Competitiveness and Benchmarking Network and Lead Economist Printed and bound in Switzerland. The Report and an interactive data platform are available at www.weforum.org/gcr. Beñat Bilbao-Osorio, Associate Director, Senior Economist Ciara Browne, Director Roberto Crotti, Quantitative Economist Attilio Di Battista, Junior Quantitative Economist Gaëlle Dreyer, Research Associate Caroline Galvan, Senior Manager, Economist...
Words: 80461 - Pages: 322
...leadership. Many current theories and models are not contextualized, nor do the dynamic and critical issues facing leaders drive their construction. Alternatively, practitioners too often approach leadership problems using trial and error tactics derived more from anecdotes and popular fads than validated scientific data and models. Yet, while this gap between theory and research has bedeviled the leadership community for much of its history, there have been few if any systematic examinations of its causes. In this review, we have sought to highlight the particular barriers on the leadership practice and theory-building/testing constituencies, respectively, that constrain efforts to integrate them. We also offer a number of propositions and guidelines that we hope can break through these barriers and help stakeholders create a more effective leadership theory and practice symbiosis (LTPS). Finally, we have offered two cases of effective LTPS as examples and models for such integrative research efforts. D 2003 Published by Elsevier Inc. Keywords: Leadership theory; Leadership practice; Leadership action research 1. Introduction The greatest handicap of applied psychology has been the fact that, without proper theoretical help, it had to follow the costly, inefficient, and limited method of trial and * Corresponding author. Tel.: +1-703-993-1355. E-mail address:...
Words: 18906 - Pages: 76
...MNM3025/101/3/2012 Tutorial Letter 101/3/2012 Marketing research MNM3025 Semester 1 & 2 Department of Marketing and Retail Management This tutorial letter contains important information about your module. Bar code MNM3025/101 CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. Introduction and welcome Purpose and outcomes of the module Lecturer and contact details Module related resources Student support services for the module Module specific study plan Assessments Examination Concluding remarks Page reference guide Assignments Additional reading list Appendix A. Appendix B. Appendix C. 1. INTRODUCTION AND WELCOME We are pleased to welcome you to this module in customer service and hope that you will find it both interesting and rewarding. We will do our best to make your study of this module successful. You will be well on your way to success if you start studying early in the semester and resolve to do the assignments properly. You will receive a number of tutorial letters during the semester. A tutorial letter is our way of communicating with you about teaching, learning and assessment. Tutorial Letter 101 – this tutorial letter – contains important information about the scheme of work, the assignments and guidelines for preparing and submitting the assignments for this module. Furthermore, the prescribed study material and other resources and how to obtain it are provided further on. We have also included general information about this module, as well as administrative...
Words: 7706 - Pages: 31
...chilot.wordpress.com Legal Research Methods Teaching Material Prepared by: Prof (Dr) Khushal Vibhute & Filipos Aynale m Prepared under the Sponsorship of the Justice and Legal System Research Institute 2009 chilot.wordpress.com TABLE OF CONTENTS UNIT 1: INTRODUCTION-------------------------------------------------------------------1 1.1 Introduction--------------------------------------------------------------------------------------------------------2 1.2 Law and Society: Mutual Relationship & Interaction-----------------------------------------------------3 1.3 Legal System: A System of Norms and Social System?---------------------------------------------------4 1.4 Role of Law in A Planned Socio-Economic Development------------------------------------------------6 UNIT 2: LEGAL RESEARCH: AN INTRODUCTION----------------------------------8 2.1 What is research?-----------------------------------------------------------------------------------------------10 2.1.1 2.1.2 2.1.3 2.1.4 Meaning of research---------------------------------------------------------------------------------10 Objectives of research-------------------------------------------------------------------------------12 Motivation in research------------------------------------------------------------------------------13 Research and scientific method-------------------------------------------------------------------14 2.2 Types of research------------------------------------------------------------------------------------------------15...
Words: 83907 - Pages: 336
...The Business Research Process and Payroll The business research process is the generally outline systematic process by which a company gathers information to make an educated decision or take educated steps to maximize the company’s performance. Though they are truly just put in place to keep the general flow moving forward for business research, and some are omitted, performed more than once, and performed out of order, the basic process outline contains approximately eight steps: (1) Clarifying the Research Question, (2) Research Proposal, (3) Research Design Strategy, (4) Instrument Development and Pilot Testing, (5) Data Collection and Preparation, (6) Data Analysis and Interpretation, (7) Research Reporting, and (8) Management Decision (Cooper & Schindler, 2011, p. 11). CompuPay, Inc, a payroll outsource company, relies mostly on internal business research. Small Internal Research Groups CompuPay conducts much of its research using teams called Areas of Excellence Groups (AEG’s). Management has weekly (or more frequent if needed) conference calls in which they discuss issues in the company and industry. It is on these calls that the first step is completed: clarifying the research question. The dilemma is stated and the questions surrounding the dilemma are formed. They decide how to tackle the research end of the dilemma. Usually, they do so by creating an AEG. The AEG is made up of at least one person from each area of the company to act as a spokesperson...
Words: 500 - Pages: 2
...“If you have any query about this document, you may consult issuer, issue manager and underwriter” PROSPECTUS of GSP FINANCE COMPANY (BANGLADESH) LIMITED For Public Issue of 20,000,000 ordinary share of Tk.10.00 each at an issue price of Tk.25.00 per share including a premium of Tk. 15.00 per share totaling Tk. 500,000,000.00 Opening date for subscription Closing date for subscription Non‐Resident Bangladeshi (NRB), subscription opens on Non‐Resident Bangladeshi (NRB), subscription closes on Credit Rating Status Entity Rating Date of Rating Validity of Rating : : : : January 08, 2012 January 12, 2012 January 08, 2012 January 21, 2012 Short Term ST‐4 Long Term BBB3 06 March 2011 30 June 2012 RATING ASSIGNED BY: CREDIT RATING AGENCY OF BANGLADESH LTD.(CRAB) UNDERWRITERS IDLC Investment Limited Eunoos Trade Center (Level 21) 52‐53 Dilkusha C/A, Dhaka. ICB Capital Management Limited 8, DIT Avenue, BDBL Bhaban (Level‐16), Dhaka. MTB Capital Limited 68 Dilkusha (6th Floor) C/A, Dhaka. City Bank Capital Resources Limited st Jibon Bima Tower, 1 Floor 10, Dilkusha C/A, Dhaka. Lanka Bangla Finance Ltd. Safura Tower (Level 11), 20 Kemal Ataturk Avenue, Banani, Dhaka‐1213. Sonali Investment Limited Sara Tower, 11th Floor, 11/A, Toynbee Circular Road, Motijheel C/A, Dhaka. Issue date of the Prospectus: November 29...
Words: 56646 - Pages: 227
...or grandfather customers with the agents of the in-house operations and route the lower level customers to an outsourcing company. Business research process starts with an overview of the industry or market. Opportunities for the business in the market can be assessed during this phase. The research then includes collecting information that will assist in determining customer product and service needs. An analysis can be run to govern the course the company should take. The testing phase includes, directing numerous tests that can deliver pertinent or implementation of the actual idea (Cooper & Schindle, 2011). The research method used for this case study was the explanatory study. It went beyond description and identified and explained the reasons for the negative impact on service levels in a call center. The characteristics of the research were findings presented unambiguously are clearly presented in words, tables, and graphs. The research study results permit the systematic comparison of the performance of the several routing schemes used for outsourcing calls (Gans & Young-Pin 2007). When a company experiences high call volume, the average speed of answer (ASA), and the average handle time (AHT) and abandoned rate reporting is negatively impacted. Outsourcing would make an extreme positive impact on all three of those reports. Research by Gans and Yong-Pin(2007) state, “80% of the calls must be handled in 20 seconds or less.” This impact affects both the high and low valued...
Words: 718 - Pages: 3
...Business Research Tamara Channel RES/351 March 2, 2015 Professor John Rudin Current Events in Business Research Thorough and appropriate research is essential to the success of a business. Business research is defined as an organized effort to plan, acquire, analyze and disseminate information and insights to the people who make the decisions to assemble the organization to perform the proper actions that will result in fully maximizing its performance (Cooper & Schindler, 2011). Some companies choose to outsource some of the call center operations. Companies who use outsourcing tend to route their high level or grandfather customers with the agents of the in-house operations and route the lower level customers to an outsourcing company. Business research process starts with an overview of the industry or market. Opportunities for the business in the market can be assessed during this phase. The research then includes collecting information that will assist in determining customer product and service needs. An analysis can be run to govern the course the company should take. The testing phase includes, directing numerous tests that can deliver pertinent information to forecast customer behavior. The final step includes the decision or implementation of the actual idea (Cooper & Schindler, 2011). This paper will discuss the research study on call center outsourcing. Identify the Research Problem and the Research Method Used The research method...
Words: 909 - Pages: 4
...Team Meeting #1 9/25/2013 -All team members were present -Decided on our topic: Security Issues involved with the transition from IPv4 to IPv6-Goal for next week: have all of our research papers together to divide among the team Team Meeting #2 10/2/2013 -All team members were present -Shared research papers among the team. Discussed potential topics for next semester to get a better idea of what to include in this phase of the paper. Team Meeting #3 10/9/2013 -All team members were present. - Discussed important points to cover based on our research, and laid down a rough outline for the background and introduction. Created and shared Google docs for the outline and for collaborative list of citable resources. Goal for this week: continue research and begin filling in the outline. Team Meeting #4 10/16/2013 -All team members were present -Continued filling in the outline. -Goal for next week: Have it mostly complete! Team Meeting #5 10/23/2013 -All team members were present -Busy week for everyone. Continued filling in the outline. Team Meeting #6 10/30/2013 -All team members present. -Continued filling in rough draft. Working on continuity. Team Meeting #7 11/6/2013 -All team members were present -Mostly done with rough draft. Working to add more technical info into body. Team Meeting #8 11/13/2013 -All team members were present -Not much progress this week. Team focused on project 2. Team Meeting #9 11/20/2013 -All team members were...
Words: 282 - Pages: 2
...Graduate School Writing a research proposal for a PhD or MPhil application: A guide for potential students Some Schools and Departments may require you to write an outline research proposal and submit this with your application to study for a PhD or MPhil. The content and structure of the proposal will inevitably vary depending on the discipline area and the nature of the project you wish to pursue. In some cases you may be provided with some guidance in terms of what information should be included in the proposal and, if this is the case, you should read this carefully and follow it. However, where this is not the case, the general guidance, and suggested headings, provided here should help you to structure and present your ideas clearly in your proposal. Your overall aim is to produce a research proposal that is clear and coherent in every respect. You should therefore avoid the use of overly long sentences and of technical jargon. It is important that the proposed research is realistic and feasible so that the outcomes can be achieved within the scale of a typical research degree programme, which is typically three years full-time for a PhD (or two years for an MPhil). Although you should write the proposal yourself, it is best if you discuss its contents with your proposed supervisor before you submit it. Your research question For most projects there is usually one main question that you would like to address, which can sometimes be broken down into several sub-questions...
Words: 1099 - Pages: 5
...TABLE OF CONTENT CHAPTER ONE 1.0 INTRODUCTION 1.1 BACKGROUND OF THE STUDY 1.2 STATEMENT OF THE PROBLEM 1.3 PURPOSES OF THE STUDY 1.4 OBJECTIVES OF THE STUDY 1.5 RESEARCH QUESTIONS 1.6 SIGNIFICANCE OF THE STUDY 1.7 SCOPE OF THE STUDY CHAPTER TWO 2.0 RESEARCH METHODOLOGY 2.1 INTRODUCTION 2.2 RESPONDENT OF THE STUDY 2.3 RESEARCH INSTRUMENTS USED 2.4 RESEARCH PROCEDURE 2.5 DATA ANALYSIS CHAPTER THREE 3.0 FINDINGS AND DISCUSSION 3.1 INTRODUCTION 3.2 DISCUSSION / ANALYSIS OF FINDINGS 3.2.1 SECTION A: LEVEL OF WORK 3.2.2 SECTION B: EMOTIONAL ASPECTS 3.2.3 SECTION C: PHYSICAL ASPECTS 3.2.4 SECTION D: SOCIAL / WORKING ENVIRONMENT ASPECTS CHAPTER FOUR 4.0 CONCLUSION 4.1 OVERVIEW OF THE STUDY CHAPTER FIVE 5.0 RECOMMENDATION 4.1 RECOMMENDATIONS FOR FUTURE RESEARCH REFERENCES APPENDIXES CHAPTER ONE 1.0 INTRODUCTION 2 BACKGROUND OF STUDY Stress is body's way of responding to any kind of demand. It can be caused by both good and bad experiences. When people feel stressed by something going on around them, their bodies react by releasing chemicals into the blood. These chemicals give people more energy and strength, which can be a good thing if their stress is caused by physical danger. But this can also be a bad thing, if their stress is in response to something...
Words: 3179 - Pages: 13
...Write a REPORT based on * Key changes back to late 19 century i.e post Industrial Revolution, and also post 1st and 2nd world wars.( Many authors consider most changes occurred after the 1950’s) * Map the key most impacting changes which have affected the Seller/Buyer relationship& conduct research regarding the evolution of selling over these years. * Study historic and contemporary attitudes to sales and selling; current and past techniques, methods and attitudes towards selling. * Discuss your findings and embellish your work with plenty of examples * Look at the CRITERIA SHEET on the next page to explore the criteria against which you will be marked to help you with your tasks and allocate time and effort accordingly! * Fill in and download a criteria sheet which you will find on Bb under ‘Assignments’ and attach to your essay FOR YOUR REFERENCE….. A REPORT is.. ‘A document, which conveys information and (sometimes) recommendations from a researcher who has investigated a topic in detail.’ People who need the information for a specific purpose will usually request a report like this ’ Headings, diagrams, tables, etc may be used ensuring you SOURCE them. Title page This should for this assignment include a title which indicates the central theme of the report, tutor, module, author’s name and P number, word count Executive summary The purpose of an executive summary is to provide the briefest possible statement of the subject...
Words: 779 - Pages: 4
