...Assignment #3 The importance of industrial relations is the key to the progress and success of an organization. The important benefit of them is to ensure continuity of production. This means continuous employment for all from the managers to the workers. Disputes are the reflections of the failure of basic human urges or motivations to secure adequate satisfaction or expression that are fully cured by good industrial relations. Strikes, lockouts, unfair tactics, and grievances are a few of the reflections of industrial unrest and do not appear in an atmosphere of the industrial calm. In the end “good” industrial relations depends on which theory you find more persuasive: unitarism, radicalism, or pluralism. Unitarism is perceived as an integrated and harmonious system where the management, staff and all the members of the organization share the same objectives, interests, purposes and are viewed as one happy family. This single entity with a single authority has a loyalty structure which is considered paternalistic approaches were trade unions are deemed unnecessary and conflict is perceived as disruptive. Here management rights to manage are seen as legitimate and rational; and any opposition to management right to manage is seen as irrational. How long would the step ford wives syndrome last before it begins to crumble and fall apart? On the other hand radicalism objects to the capitalistic source of power where the ownership and control extends beyond the...
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...A legal dispute is a disagreement over the existence of a legal duty or right. Usually most legal disputes are resolved in a court of law. However, there are alternative methods of resolving legal disputes other than by a court. Such methods include Tribunals as well as Arbitration. There are different Tribunals which exist to resolve a variety of disputes. Generally, a tribunal is known to be any person or institution with the authority to judge, to pass that particular judgment, or to determine claims or disputes. For example the industrial tribunal sits to dertermine statutory employment law disputes such as wrongful dismissal, unfair dismissal and redundancy. However industrial tribunals serve to resolve many more disputes than these. These tribunals handle the majority of employment law disputes between employers and employees. Advantages | Disadvantages | Cheaper | Unfair imbalance between represented and unrepresented parties | Speedy, Informal and Flexible | The no-costs rule and lack of legal aid penalize poor litigants | Accessibility | May become complex over time | Freedom from technicality | May lack some of the perceived independence of the judiciary | Specialism | May result in ill founded claims | An Arbitration is a legal technique for the resolution of disputes outside the courts, where the parties to a dispute refer it to one or more persons, known as the arbitrators, arbiters or arbitral tribunal, by whose decision (the "award") they...
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...RESOLVING CONFLICT IN AN ORGANIZATION Tasha Smith Business 610 Instructor P. Zobisch December 6, 2010 Resolving Conflict in an Organization Team work is recognized more as a collaborative effort by the members for the mutual benefits of corporation and organization employee relations resulted as cooperation among the team members. This signifies the role of effective team and its performance inside the organizational premises. Team work defines the harmony and patience essential to be present in members for the reason of achieving goals in association with team. Research can be down specifically to the conflicting resolution by collaborative attitude building through group activities; making it useful in organization to avoid union based grouping for the reason of enhancing employee productivity Team Building and Conflict Resolution Conflicts reflect the difference in the opinions and ideas that may arise among the group members either due to any cultural barrier or any other workplace hatred due to unequal distribution of power and recognition for performance. Therefore it shows that individual work related activities are subject to give raise to conflicts due to above stated actions. However, in any case if it arise, it is better to go for team building strategies for conflict resolution with minimum emphasis on giving leverage for the expansion and strengthening of conflict as it may enhance the differences among the employees followed by decreasing productivity....
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...Running head: MANAGING WORKPLACE CONFLICT Managing Workplace Conflict: A Look at Leadership Styles Abstract Leadership styles play a large part in managing workplace conflict. These styles can help or hinder the actual conflict. This paper will look at several different types of leadership styles and discuss how these styles can play a role in resolving workplace conflict. Is there one style that is better than the other? When trying to resolve workplace conflict there are three steps that a leader should implement to successfully resolve the conflict, these steps will be discussed. In order to understand how leadership styles can affect workplace conflict one must first know what conflict is. Conflict is strong disagreement between people, groups, etc., that results in often angry argument or a difference that prevents agreement: disagreement between ideas, feelings, etc. (Merriam-Webster's collegiate dictionary (10th ed.), 1993). Conflict is not always a bad thing; it can be healthy for an organization to have some conflict. The approach from a leader’s perspective can help or hinder the initial conflict. Conflict is a normal part of everyday life. Just like breathing, conflict is going to happen at some point in your day. Many companies have teams that work closely together and this can be a breeding ground for conflict. When you have groups of people working together you are going to have many different personalities that come into play. Shetach (2012)...
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...APPROACHES SOCIO EHTICAL APPROACH This approach hold that industrial relation beside having a socio logical base dose have some ethical responsibility good ir can be only maintained and both labour and management realize their responsibilities in contributing to the given task through mutual cooperation and understanding ech othr problem dis approach ethicl presr n parties for maintnc of goods ir through peaceful setlmnt of disputes Gandhian approach: His views on ir are based on his fundamntl princpl truth and non violence acc to him disputes cn b resolv by following 1. worker should awoid strikes as far as possibl in industries 2. they should awoid formation of union in welfr org if they hav to organize strike trade union should seek authority frm all workers to do so by remaining peaceful as use non violnt method Basic element in dis is the emphasis on peaceful setlment of ind. Disputes System approach: This approach is quiet helpfl in studying the ir in the sence that it focuses on participant in the process environmntl sourcs and the output. Basic elemnt : 1 participnt in the systm 2 environmnt 3 step of ideas belief Psychological approach According to psychologists, problems of industrial relations have their origin in the perceptions of the management, unions and rank and file workers. These perceptions may be the perceptions of persons, of situations or of issues involved in the conflict. The perceptions of situations and issues differ because...
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...INDUSTRIAL/LABOUR RELATIONS Meaning of Industrial Relations Means an Employer-employee relationships that are covered specifically under collective bargaining and industrial relation laws. It refers to all types of relationships between employer and employee, trade union and management, workers and union and between employee and employee. It also includes all sorts of relationships at both formal and informal levels in the organization. In broader sense industrial relations means all such relationships that a business enterprise maintains with various sections of society including employee, state, customers and public in industries contact. Parties in Industrial Relation Three main parties are directly involved in industrial relations: Employers: Employers possess certain rights vis-à-vis labors. They have the right to hire and fire them. Management can also affect workers’ interests by exercising their right to relocate, close or merge the factory or to introduce technological changes. Employees: Workers seek to improve the terms and conditions of their employment. They exchange views with management and voice their grievances. They also want to share decision making powers of management. Workers generally unite to form unions against the management and get support from these unions. Government: The central and state government influences and regulates industrial relations through laws, rules, agreements, awards of court and the like. It also includes third parties and labor...
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...management In general, management is the activity of resolving a disorderly situation into an intentionally orderly situation, to achieve pre-determined (i.e., purposeful) outcomes. Since disorder continuously arises from creativity, destruction, decay, variance, versioning, chaos, and other natural and intentional changes, resolving that disorder into an intended order requires continuous tracking and adjustments in the "architecture" of the intended order's parts, part relationships, and part and relationship attributes. The classic approach to management Classical approach to management is dated back to the Industrial Revolution. the classical approach was an approach that places reliance on such management principals as unity of command, a balance between authority and responsibility, division of labor, and delegation to establish relationships between managers and subordinates. This approach constitutes the core of the discipline of management and the process of management. The classic approach to management – Classical approach - consists of two separate branches: the scientific and administrative management. The achievements of the classical school - the school has created a basis for further development of management theory, identified key processes, functions and leadership skills, which today are considered significant. Limitations of the classical school - more suitable for stable and simple organization of the modern and dynamic. Often recommended...
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...impact on HRM such as the Fombrun, Harvard and Warwick models that are seen to be used in many different organisations today. Employee Relations is a collective term in the Human Resources function that includes employee engagement within the workplace, values the employees’ rights to be part of trade unions. It also sets in stone in most organisations the employment legislation as well as managing grievance and disciplinary actions. Employment Relations is regarded as a relatively new term as it has previously was known as industrial relations conversely it does not have the same standards and equality as Employment Relations has in the Human Relations workplace. “In order to survive, industrial relations needs to change its focus to “employment relations”, examining not just institutions but how the employment relationship operates in practice” (Blyton and Turnbull, 1998, as cited in Edwards 1995) Blyton and Turnbull (2004) argue that within industrial relations literature there is oversimplified misconception regarding what it involves in the...
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...Content Introduction …………………………………………………………………........................…. .4 Methods for the Operational Change............................……………………………………..4 & 5 Developing Training…….................................................................………………………….....? Team Collaboration..…………………………………………………….........................……... ? Minimizing Conflict……………………………………………………………………………..? Collaboration Among Employees and Management…………..……….……………………….? Using Teams/Groups to Facilitate…………..…………………………………………….…….? Conclusion………………………………………………………………………………………? References……………………………………………………….........................……………... ? Addressing Challenges of Groups and Teams Desert Communications is going over an operation change within the company. The company will be changing some things they normal do. The company will be going over different methods on how to obtain a smooth change. Along with changes training employees on these new changes will be needed. Working together as a team is needed to obtain the goal; team collaboration is a good way to achieve this goal. Of course with changes you have to expect some conflicts, not everything will go completely right when changes are involved. Getting ideas from employees and manager is a good way to create some Collaboration among Employees and Management. Using Teams and Groups to Facilitate is a good way to incorporate everyone into the change. Methods for the Operational Change Changes can never be an easy adjustment...
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...Effective Methods of Resolving Conflict in a Diverse Workplace Running head: RESOLVING CONFLICT IN DIVERSE WORKPLACE Your name here Your University name here Table of Contents Abstract 3 Problem Statement 4 Literature Review 10 Draft Research Design 22 References 29 Abstract Workplace conflict must be analyzed as a social phenomenon and this social context means that conflicts are caused by a wide variety of factors, including an increasingly diverse workplace. The focus of this study is on how these forms of social conflict are managed and resolved in the workplace – which has become increasingly more diverse in recent years – with particular attention to innovative perspectives that facilitate better understanding of conflict resolution and improve approaches to conflict management. Managing conflict is undoubtedly one of the most critically important dimensions of the management of the employer-employee relationship. While conflicts or disputes are a natural result of the structure and operations of the workplace, employers need efficient ways to resolve such conflict quickly and fairly to avoid the many negative costs generated by unresolved problems. As the generally weaker party in the relationship, employees need the protection provided by both formal and informal dispute management systems aimed at achieving organizational justice. This issue, as well as many others, is addressed through...
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...‘How may conflict resolution and conflict management approaches be applied in educational settings?’ Abstract This assignment will review the nature of conflict, from psychologist theories to what form it takes in an educational setting. In order to apply conflict resolution and conflict management effectively in an educational setting, it is important to understand the background disciplines of conflict and theories behind how humans behave in social settings. Comprehending how human behaviour initiates is the key stepping stone to resolving and managing conflict behaviour between humans. We will examine what the concept of conflict is and what shape of from it occurs in everyday life. A brief history of what psychologists have founded in their study of conflict, and human behaviour will lead this examination into conflict in educational settings and how they can arise. It is crucial to look at approaches that can be taken towards conflict in an educational setting in order to resolve and manage them effectively to reduce and minimise all forms of conflict. Introduction There are many different theories used when defining conflict. Morton Deutsch is renowned social psychologists (recognisable through research of this review) who has studied and researched conflict within human relations. According to Deutsch, conflict exists whenever incompatible activities occur (Deutsch, 1969, I25:p7) which is a simple...
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...Introduction In recent times the Trinidad and Tobago industrial relations climate has been experiencing heightened activity. This has been characterized by the numerous strikes and news reports of the actions and statements of the principal actors involved. The recent TCL strike (Newsday, 2012), statements threatening strike action by PSA president (Guardian, 2010), and threats to the government for a nationwide strike (CARICOM News Network, 2011) all give credence to the concerns of the ECA “that the industrial relations climate will become increasingly adversarial”(Business Guardian, 2011). This type of conflict and balance of power issues in the long-term can have adverse economic consequences as well as a negative effect on international competitiveness. The term ‘Industrial Relations’, in a broad sense, covers the employment relationship between employers and employees either directly or through their representatives. An explanation of Industrial Relations which clearly identifies the principal actors is:- “the relationships between employees and employers within the organisational settings. The field of industrial relations looks at the relationship between management and workers, particularly groups of workers represented by a union. Industrial relations are basically the interactions between employers, employees and the government, and the institutions and associations through which such interactions are mediated” (Naukrihub.com). Actors and their roles ...
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...EMPLOYMENT TRIBUNAL Employment tribunals stand to hear different types of conflicts between employers and employees in Scotland, Wales and England. These non-departmental community bodies were formed as Industrial tribunals by the Industrial Training Act in 1964. The most common conflicts are related to employment inequity, unfair dismissal and redundancy payments. The administrative justice and tribunals council control and observe the Tribunals where as the tribunals service administers it. This tribunal is part of the United Kingdom tribunal system. (Holland, Burnett, 2007). The traditional court system was too expensive for the employers and claimants. It took time and was complex to give people an effective means of ensuring employment rights. The enactment of a series of employment right laws in the United kingdom as well as the building up of an Employment Tribunal took place at the same time. The main aim of the Tribunals is to give a quick, inexpensive and informal way of ensuring those rights of the employees. The Tribunals are made not to be formal and to inspire parties to serve as a means of expressing themselves. The Tribunals have not complicated civil procedure rules and special court dress. But at a County Court we can see the special court dress and complicated civil procedure rules. (Nairns, 2004). The legal bodies which include a Chairman or President who is a lawyer, a person suggested by an employer association, and one more individual...
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...HUMAN RESOURCE MANAGEMENT APPROACHES TO INDUSTRIAL RELATION: Industrial conflicts are the results of several socio-economic, psychological and political factors. Various lines of thoughts have been expressed and approaches used to explain his complex phenomenon. One observer has stated, “An economist tries to interpret industrial conflict in terms of impersonal markets forces and laws of supply demand. To a politician, industrial conflict is a war of different ideologies – perhaps a class-war. To a psychologist, industrial conflict means the conflicting interests, aspirations, goals, motives and perceptions of different groups of individuals, operating within and reacting to a given socio-economic and political environment”. Psychological approach The problems of IR have their origin in the perceptions of the management, unions and the workers. The conflicts between labour and management occur because every group negatively perceives the behaviour of the other i.e. even the honest intention of the other party so looked at with suspicion. The problem is further aggravated by various factors like the income, level of education, communication, values, beliefs, customs, goals of persons and groups, prestige, power, status, recognition, security etc are host factors both economic and non-economic which influence perceptions unions and management towards each other. Industrial peace is a result mainly of proper attitudes and perception of the two parties. Sociological approach ...
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...II.C.5 What’s My Preferred Conflict-Handling Style? Instrument When you differ with someone, how do you respond? Use the following rating scale to record your answers : 1= Practically never 2= Once in a great while 3= Sometimes 4= Fairly often 5= Very often 1. I work to come out victorious, no matter what. 1 2 3 4 5 2. I try to put the needs of other before myself. 1 2 3 4 5 3. I look for a mutually satisfactory solution. 1 2 3 4 5 4. I try not to get involved in conflicts. 1 2 3 4 5 5. I strive to investigate issues thoroughly and jointly. 1 2 3 4 5 6. I never back away from a good argument. 1 2 3 4 5 7. I strive to foster harmony. 1 2 3 4 5 8. I negotiate to get a portion of what I propose. 1 2 3 4 5 9. I avoid open discussions of controversial subjects. 1 2 3 4 5 10. I openly share information with others in resolving 1 2 3 4 5 disagreements. 11. I would rather win than end up compromising. 1 2 3 4 5 12. I got along with suggestions of others. 1 2 3 4 5 13. I look for middle...
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