When I read your question an article came to mind, Human Becoming by Rosemarie Rizzo Parse, RN; PHD;FANN. His theory guides nurses in their practice to focus on quality of life. If I remember correctly, one section of his article talks about nurses becoming skilled communicators. He talks about nurses interacting with the environment and with people in the environment which would be the patients, patients’ family and coworkers to co-create a relationship between and among them. I believe that his scholarly approach to teaching nurses to communicate effectively is a great thought on this academic journey to make a difference in the work setting as a whole. No I am not a nurse but I am the office manager over the rehab department and I also work