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Shared Service Centres in the Balkans Study

In:

Submitted By apostoloski
Words 6722
Pages 27
2013
Shared Services Centers Investment Potential of Macedonia, Serbia and Albania

Apostoloski Nenad EMBA 2013 3/28/2013

Contents
EXECUTIVE SUMMARY .................................................................................................................................. 3 INTRODUCTION ............................................................................................................................................. 4 METHODOLOGY ............................................................................................................................................ 5 CURRENT LEVEL OF DEVELOPMENT ............................................................................................................. 6 MACEDONIA .............................................................................................................................................. 7 SERBIA ....................................................................................................................................................... 7 ALBANIA .................................................................................................................................................... 8 MARKET POTENTIAL ................................................................................................................................... 10 . FACTORS OF COMPETITIVENESS ................................................................................................................. 11 HUMAN FACTOR ......................................................................................................................................... 12 COST/BENEFIT ANALYSIS ............................................................................................................................ 13 . APPENDIX 1 Networked Readiness Index 2012

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