Activity 6: Simulation Bushtucker Food
This mini-assignment contributes to your module portfolio (Marks available = 20).
If you want to download a copy of Simul8 for your own PC please read the instructions in studentcentral. 1 Read the Bushtucker Food Company case below. 2 Download the file BFC2013.S8 from the Assignment area of OPM11 on studentcentral. 3 Start Simul8 from the Applications folder on a PC in the annex. Use File-Open to open the BFC simulation model. 4 Run the model and look at the results by selecting Results – KPIs
Required
a) Select a maximum of 8 KPIs that will enable the restaurant manager to monitor the performance of the restaurant in terms of customer service and operational efficiency. Produce a Word document containing a list of the KPIs you have selected, together with a brief explanation of your reason for selecting these KPIs. b) The model initially has the maximum of 11 staff working throughout the day. There are five shifts (morning, lunch etc). Change the number of staff working on each shift (see instructions below) to obtain a staffing level that you believe provides the best balance of customer service and efficiency, using the KPIs you have selected. Produce an Excel spreadsheet showing the KPI results from running the model with at least five alternative staffing levels. c) In your Word document, specify the staffing level you believe is best for each shift and discuss briefly the KPI results.
You need to submit: * A Word document * An Excel spreadsheet * The Simul8 file with the “best” staffing levels.

To change staff level by shift (using the version of Simul8 in the annex): * Select Objects – Resources * The Resource Objects window will open with Staff highlighted. Click the Properties button * The Resource Properties window will open. Click the Shifts button *