...guidelines for the application of total quality management and Lean in the port activities in Singapore, through its maritime port authority. As this is the scope of the paper, an analysis is also carried out to identify the areas that the maritime port authority of Singapore has applied these measures, the impact of these methods as well as recommendation of aspects that can be leaned in order to improve both port activities and sustainability. Secondary data sources is the main methodological method used in this paper, and various pieces of information have been retrieved from these sources to indicate and support claims made in this paper In addition, this paper is targeted towards administrators and scholars responsible for a wide range of public-sector services, including those provided to citizens and those provided to internal customers both in the logistics and supply chain industry such as ports authorities, and as a business process improvement measure. Introduction: The economic development in Asia, and in particularly in the south eastern Asian region, has gained increasing attention globally. This has in term had a huge impact on the growth of its logistics market. Although the logistics infrastructure currently available in Asia is not as advanced when compared to those found in the US and Western counterparts, it can be generally agreed that the potential for logistics development is great. In addition, since there...
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...ABSTRACT Extensive research has indicated that cost reduction strategies may promote the implementation of green strategies in global maritime logistics and the MPA. In this report, the utilisation as well as impacts of Lean and Six Sigma strategies will be analysed. In addition to this, the two strategies will be compared and contrasted. Lean and Six Sigma assist in working efficiently and reducing wastes. In recent times, IT has proven to be a vital tool in assisting organisations and global maritime logistics. This report will examine the relationship between IT and quality (TQM), efficiency (Lean) and collaboration and has shown assist them in their objectives and gain a competitive edge. This report has shown that IT has proven to be effective in helping organisations and global supply networks work and communicate among one another effectively and efficiently. 1.0 INTRODUCTION In this report, its main focus is on determining the most optimal cost reduction strategies in the implementation of green strategies in global maritime logistics such as the Singapore maritime logistics network or Maritime and Port Authority of Singapore (MPA) and for this particular paper, the researcher has chosen two specific cost reduction strategies specifically: Six Sigma and Lean. Container ports the world over are increasing at an alarming rate and ports have to take into account of its efficiency, throughput and green performance. TASK 1 2.0 COST REDUCTION STRATEGIES TO...
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...Conduct a SWOT analysis for the Port of Singapore. Describe the Strengths, Weaknesses, Opportunities and Threats. Strengths There are a number of factors that have given the Port of Singapore its advantage in the business environment. These factors have resulted in businesses in Singapore’s maritime industry to be supported by a secure and pro-business government, that has created a conducive tax environment for businesses to prosper. This is due to the variety of tax incentives that are available for the maritime industry. Examples of these tax incentives includes the Approved International Shipping Enterprise (AIS) Scheme, Approved Shipping Logistic Enterprise (ASL) Scheme and tax benefits for ship registration. The AIS Scheme offers income tax exemption on qualifying income from the operation of foreign-flagged ships for international shipowners and operators who authorizes important operations in Singapore. The ASL Scheme offers concessionary income tax on qualifying incremental income for established ship management companies, ship agencies, international freight forwarders and international logistics operators. Tax benefits for ship registration includes the exemption from Singapore income tax for qualifying income derived from operation of a Singapore ship. On top of that, automatic exemption from withholding tax on interest payments relating to offshore loans taken to finance ships, are given to ships registered under the Maritime Port Authority of Singapore’s (MPA) Block...
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...Implementation of LEAN in the Environmental Issues 11 Conclusion 12 References 12 Executive Summary: The port of Singapore comprises a number of facilities and terminals that handle a wide range of cargo transported in different forms. In addition, the government has established The Maritime and Port Authority of Singapore (MPA) as a body that is responsible for the overall development and growth of the port of Singapore, overseeing most if not all the activities that are carried out as far the port logistics are concerned. However, the purpose of this paper has been divided into two tasks, one of which involves a critical evaluation of the application of Lean and TQM (Total Quality Management) in logistics and supply chain networks to achieve MPA objectives such as quality of service, competitiveness, reliability and efficiency. In addition the benefits and limitations from a practical perspective for MPA is evaluated. The second task of the paper aims to critically evaluate the key environmental sustainability issues in Cargo maritime logistics for MPA and an analysis of how implementing lean practices by MPA can reduce the environmental impact of an inward and outward maritime cargo transport. The research methodology is mainly content-based and relies on secondary data sources for analysis. The implications of this paper aims to look into the logistics industry and assess how certain organizational practices such as LEAN and TQM can be implemented I order to improve...
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...DISTANCE EDUCATION CENTRE Assessment Attachment Form DISTANCE EDUCATION CENTRE Assessment Attachment Form Student ID: Place X if YMCA Singapore student UTAS email address: 176069 | x x | Aj16@postoffice.utas.edu.au | Name and return postal address: Unit code and name: | | JNB225 | Block 216#04-289, | | Unit Co-ordinator: | Bukit Batok St 21, | | Hilary Pateman | Singapore (650216) | | Assessment no.: | 1 | | Due Date: | 18 August 2014 | Date submitted: | 20 August 2014 | Checklist Assignment conforms to the Department’s presentation and referencing guidelines Each page is numbered as per the Department’s guidelines A Reference page is included at the end of the assignment Assignment has been read to check for spelling errors and careless construction The word count is clearly visible on the cover page (exclude assignment question, abstract and list of references in word count) You have kept a copy of this assignment for your own records ------------------------------------------------- Plagiarism Declaration: *By submitting this assignment and cover sheet electronically, in whatever form, you are deemed to have made the declaration set out below. I declare that all material in this assignment is my own work except where there is clear acknowledgment or reference to the work of others and I have complied with and agreed to the University statement on Plagiarism and...
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...Kwai Tsing Container Port / Future Development ------------------------------------------------- Improving Competitiveness The Port of Hong Kong has long been assuming the role as a gateway for South China and as a platform for intermodal transport providing connectivity with the Mainland distribution network. ------------------------------------------------- Challenges The container terminals in Hong Kong have always been competing in productivity and efficiency, but indeed there are challenges faced by the Port. To maintain competitiveness, the container port needs to enhance its productivity and efficiency both on the land side and the quay side. On the land side, the container port has been built with an average of 14 hectares of land per 400 metres berth, which is about 45% below the international standard of 25 hectares for optimal performance. This has resulted in yard congestion especially during peak time, and in turn impacted the truck turnaround times. On the quay side, the transshipment throughput volume via barge operations has been increased nearly 30% in the past 10 years. The increase in barge volume has caused considerable barge waiting time and may disrupt connections with on-forwarding vessels. There is an urgent need for government support to increase the terminal back up land and also increase barge berths in the port area. Focusing on such challenges, the Association has submitted a White Paper to the Government proposing a land allocation policy...
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...establish the Maritime and Port Authority of Singapore (MPA) in 1996 due to the critical location at the centre of the trade route connecting with over 600 ports and 120 countries. Until today, MPA has proved its unlimited growth rate and the importance is how maintain the high position and thrive more in the future. Thus, this paper is aimed at the quality improvement of MPA service as well as in Maritime Cargo Transport. The research shows that MPA should consider choosing Total Quality Management or Six Sigma approach to enhance the port performance, maintain the environmental sustainability and efficiency. They are such powerful and essential tools in implementing and getting ultimate goals. MPA's main business is maritime service. Hence, in this report, the author applied the model that is called Supply Chain Operator Reference (SCOR) to measure the Maritime Port service and how it can affect the Maritime Port performance. SCOR module for MPA includes four process that are Plan, Source, Deliver and Return. In Plan process, the author choose customer response time for the most important factor due to the customer satisfaction. The lower customer response time, the better performance of the service is, so customer expectation will be fulfilled. For Sourcing process, there is nothing important than the partnership of suppliers and buyers. Singapore Port is taking towage service from third party and this towage service is such as a critical service at Singapore Port. In order...
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...International Logistics Specialized Aspects of Singapore Central Washington University Tien Nguyen Tuyen Do Dat Phan Global Supply Chain Management Professor Ozden Bayazit May 22, 2013 1. What are the rough dimensions of the country in miles? * 271.8 sq miles (703.96 sq km) 2. What is the population? What percentage lives in the 3 largest cities? * 5,076,700 people (City Population, 2010) * The percentage lives in the 3 largest regions: +North East: 747,216 (14.72%) +West: 893,739 (17.60%) +Central: 929,082 (18.30%) 3. What is the predominant language? How widely used is English in business? * Official language: Malay (14.1%), English (23%), Standard Mandarin (35%), Tamil (3.2%) (Singapore: history, geography, government, culture and trade, 2012). * English is used widely in most business, especially international trade * There are 2 types of English: +Standard Singapore English (SSE): business, school& formal speaking. +Singapore Colloquial English (Singling): informal speaking. 4. What are the principle cities and political divisions which would have an impact on transportation? * Singapore is itself a city-state. * Principle towns: * Toa Payoh * Ang Mo Kio * Choa Chu Kang * Bedok * Tampines (City Population, 2010) 5. What are the principle products for the country (top 3-5 in each of the following categories) - Overall (produced in the country): * Electronic integrated...
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...GLOBAL SUPPLY CHAIN MANAGEMENT MO255 NIKKI WONG XIAO XUAN NORTHUMBRIA UNIVERSITY (2897 Words) Executive Summary The objective of this report is to develop Singapore as a premier global hub port and international maritime centre, and to safeguard Singapore strategic maritime objectives. Research for this report includes evaluating the application on Lean and Total Quality Management (TQM) in logistics and supply chain networks to achieve Maritime Port Authority (MPA) objectives such as quality of service, competitiveness, reliability and efficiency. The major findings shows that lean implementation improves processing times achieving more work in less staff time and bringing services up to standard. (Radnor, Walley, Stephens, & Bucci, 2006). It also changes the focus of management from optimizing separate technologies, assets, and vertical departments to optimizing the flow of products and services through entire value streams that flow horizontally across technologies, assets, and departments to customers. Lean helps to eliminate waste along entire value streams, instead of at isolated points, creates processes that need less human effort, less space, less capital, and less time to make products and services at far less costs and with much fewer defects, compared with traditional business systems. Also, it requires keeping far less than half the needed inventory on site, results in many fewer defects and produces a greater...
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...ERASMUS MUNDUS MSC PROGRAMME COASTAL AND MARINE ENGINEERING AND MANAGEMENT COMEM MEGA CONTAINER SHIPS: IMPLICATIONS TO PORT OF SINGAPORE City University London 25 June 2012 Liyenita Widjaja 110047669 (City University) 4128761 (TU Delft) The Erasmus Mundus MSc Coastal and Marine Engineering and Management is an integrated programme organized by five European partner institutions, coordinated by Delft University of Technology (TU Delft). The joint study programme of 120 ECTS credits (two years full-time) has been obtained at three of the five CoMEM partner institutions: • • • • • Norges Teknisk- Naturvitenskapelige Universitet (NTNU) Trondheim, Norway Technische Universiteit (TU) Delft, The Netherlands City University London, Great Britain Universitat Politècnica de Catalunya (UPC), Barcelona, Spain University of Southampton, Southampton, Great Britain The first year consists of the first and second semesters of 30 ECTS each, spent at NTNU, Trondheim and Delft University of Technology respectively. The second year allows for specialization in three subjects and during the third semester courses are taken with a focus on advanced topics in the selected area of specialization: • Engineering • Management • Environment In the fourth and final semester an MSc project and thesis have to be completed. The two year CoMEM programme leads to three officially recognized MSc diploma certificates. These will be issued by the three universities which...
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...beautiful garden can be created . . . A good landscaper is able to bring about this kind of integration. This same philosophy is true within Singapore today. If we want to realize the full potential of Singapore as a global business hub, we must leverage global resources to overcome our constraints and limitations . . . A small country is no longer small. This is our strategy to transform Singapore for the 21st century and beyond.1 Corporatised on October 1, 1997, after 33 years as the Port of Singapore Authority (PSA), the mission of PSA was to be the “World’s Port of Call.” A favorite lunch stop for many PSA visitors was the Prima Revolving Restaurant, located just outside the Brani Gate entrance to the port. From this lofty perch, Singapore harbor, port facilities, and operations could be viewed. On a sunny day in late 2000, PSA group president and former chief executive officer for Singapore’s urban redevelopment agency, Khoo Teng Chye, was entertaining a group of visitors. The panoramic view of the sea was dotted with container ships of all sizes, flying flags of many nations. As the restaurant rotated, the massive port infrastructure came into view with its many berths and giant cranes loading and unloading container ships at berth. Khoo Teng Chye, explained with pride: The story of PSA is the story of Singapore. At the port, as in all of Singapore, we have limited land, limited sea space, and a limited number of people. Yet, we handle a large and growing volume of ship calls with...
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...MO0255 Global Supply Chain Management Student Name: Yan weixiong (Jeff) Student ID: 13041983 Word Count: Tutor Name: Victor Hoon Executive Summary This reports aimed to identify the key performance indicator of MPA. Results show that how TQM and Six Sigma is being applied to improve the key performance of the MPA. Using SERVQUAL is an effective approach it’s can analysis of the difference between customer expectations and perceptions has been highlighted with support of an example. In the SERVQUAL instrument can measure the performance across these five dimensions, such tangibles, reliability, responsiveness, assurance and empathy as using a seven point like scale measuring both customer expectations and perceptions. Research for this report included a review of current literature on applying MPA website, TQM and Six Sigma journals, and others journal. The research findings in TQM show that reducing customer’s waiting time would increase the service quality. The reliability in TQM would be focusing on the port defects which would affect customers trust to the port. Six Sigma show that the reducing of processes in the port to increases the quality of service through operation. The research findings indicate the environmental, economic and social sustain issues. And the approaches of sustainable will actually help to sustain it. This report recommends that TQM and Six Sigma are beneficial to keep...
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...The Logistics Industry in Turkey November 2013 1 Disclaimer Republic of Turkey Prime Ministry Investment Support and Promotion Agency (ISPAT) submits the information provided by third parties in good faith. ISPAT has no obligation to check and examine this information and takes no responsibility for any misstatement or false declaration. ISPAT does not guarantee the accuracy, currency, reliability, correctness or legality of any information provided by third parties. ISPAT accepts no responsibility for the content of any information, news or article in the document and cannot be considered as approving any opinion declared by third parties. ISPAT explicitly states that; it is not liable for any loss, negligence, tort or other damages caused by actions and agreements based on the information provided by third parties. Deloitte accepts no liability to any party who is shown or gains access to this document. The opinions expressed in this report are based on Deloitte Consulting’s judgment and analysis of key factors. However, the actual operation and results of the analyzed sector may differ from those projected herein. Deloitte does not warrant that actual results will be the same as the projected results. Neither Deloitte nor any individuals signing or associated with this report shall be required by reason of this report to give further consultation, to provide testimony or appear in court or other legal proceedings, unless specific arrangements thereof have...
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...12 Board of Directors 14 Group President and CEO’s Message 18 Management Team 20 Liner Review 23 Logistics Review 26 Source of our Strength 28 Dedicated People 29 Financial Wherewithal 30 Sound Investments 31 Superior Technology 32 Recognised Brands 33 Sustainable Operations 34 Community Spirit 36 Corporate Data 37 Corporate Governance and Summary Financial Statements & Sound NOL Group has a healthy balance sheet plus fully committed financing for investments. In the midst of an industry downturn, the Group is positioned for future growth. Leaner… A group-wide Efficiency Leadership Programme is accelerating the drive to streamline operations and improve our cost base. 2 Neptune Orient Lines Limited Annual Report 2011 Neptune Orient Lines Limited Annual Report 2011 3 & Cleaner NOL is committed to sound environmental stewardship in all its activities. Trade must be environmentally sustainable or it can’t grow to meet the needs of the global economy. Neptune Orient Lines Limited Annual Report 2011 5 The Most Honoured Names in Global Trade Best Logistics Service Provider – Sea Freight Asian Freight and Supply Chain Awards Ship Operator of the Year Lloyd’s List Best Shipping Line, Asia-Europe Trade Asian Freight and Supply Chain Awards Innovation IT of the Year Containerisation International Supply Chain Best Partnership SCM Logistics Liner Owner / Operator of the Year Seatrade Asia Environmental Protection Award Seatrade...
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...MGT657 STRATEGIC MANAGEMENT GROUP PROJECT THE ANALYSIS AND EVALUATION OF THE WINNING STRATEGIES OF A GLOBAL OR WELL-KNOWN MALAYSIA COMPANY (PETRONAS) FOR ITS SURVIVAL IN THE NEAR FUTURE THE ANALYSIS AND EVALUATION OF THE WINNING STRATEGIES OF A GLOBAL OR WELL-KNOWN MALAYSIA COMPANY (PETRONAS) FOR ITS SURVIVAL IN THE NEAR FUTURE Introduction PETRONAS vision was "To be A Leading Oil and Gas Multinational Company of Choice" and it stated the globalization effort in 1994. PETRONAS global operation had extended to Africa countries, Confederate Independence of Soviet Union (CIS), Middle East and Asia Pacific countries. Some of the Africa countries included Sudan, South Africa (downstream Engen), Libya and Algeria. The investments in CIS were Turkmenistan and Kazarkstan. The investment in Middle East countries included Iran, Syria and Iraq. In the Asia Pacific, the oversea portfolios extended to Vietnam, Mynmar, China and Australia (both Upstream and downstream). The oversea upstream activities were undertaken by its subsidiary PETRONAS Carigali Sdn Bhd (PCSB) through its oversea subsidiary companies. When PETRONAS started its globalization efforts, the environmental factors were very much favorable. However, in 1997 and 1998 there were adverse changed in these environmental factors and had affected PETRONAS globalization efforts. Some of these factors were the regional and world economic turmoil, regional financial and currency devaluation...
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