...Riordan Manufacturing Service Request SR-rm-022: Analyze HR System Tshombre Carter BSA310-Business Systems August 13, 2013 Susan Peterson Introduction In this paper I will describe each of the key stakeholders or stakeholder groups in Riordan Manufacturing who should provide requirements for the service request, describe two separate information gathering techniques that should be used during the proposed project identify two factors that are necessary to ensure that the information required for the project is gathered successfully, define the scope of the project by specifying business functions that will be included in the project describe the project’s operational, technical, and economic feasibility areas that are examined in the SDLC analysis phase summary of the main points of the entire paper. Service Request Riordan Manufacturing placed a service request for all locations to review existing business systems. All areas within the organization are using various business systems; all of which represent challenges. The organization needs to identify problem areas and integrate solutions. The current systems differ at each location creating compatibility issues; the Michigan plant's application system developer is no longer in business leaving no access to updates or troubleshooting. San Jose accounting application contains no source code eliminating the ability to modify the program. Scope Riordan Manufacturing has many issues regarding...
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...SR-rm-022 Daniel R. MacLeod BSA / 375 Jan 6, 2014 SR-rm-022 Riordan Manufacturing is a global manufacture of plastics ranging from Bottles to heart stents. The company employs 550 people all working to further development of their product. The company itself projects approximately $46 million annually. The company has established plants on many states here in the United States, as well having facility’s in China producing their product the company has a major research and development center located in California. The COO of the company has issued a service request for our company to analyze your Human resources department with the hopes of bringing a more state-of-the art technology to the disposal of all plants. This request labeled SR-rm-022 will take all forms of the HR and bring it in to one single intergraded application which will be the standard for all locations. The current Human Resources information system was implemented in 1992 which is 22 years old, and it is the hopes from Riordan Manufacturing that with today’s systems it will not only increase the productivity of the HR department but as well streamline it as well. The expected results as laid out in the service request SR-rm-022 has explicit instructions on the time line of this task, and must be completed within six months so the system can be utilized in the second Quarter of the upcoming year. So we are to define the business requirements of this development and support the objectives of the...
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...ervice Request SR-rm-022, Part 1 BSA/375 Service Request SR-rm-022, Part 1 Riordan Manufacturing is a global plastics manufacturer employing 550 people with projected annual earnings of $46 million. All though Riordan Manufacturing Industries is a Fortune 1000 enterprise and a global manufacturer of plastic they currently do not have an integrated system that brings all the sites together as one.Currently, there are three sites that they manufacture from in Hangzhou China, Pontiac, Michigan, and Albany, Georgia. Riordan’s headquarters are located in San Jose, California, here the research needed to maintain Riordan’s success is done. Riordan Manufacturing, like any company, would not be able to experience any success without their loyal customers and the company’s steak holders. The key stakeholders within the Riordan Manufacturing Company that I would gather requirements from first would be would be management. After the management I would gather information from the employees. No one knows a company better then its staff. I would hold a meeting with the entire staff to decipher what the company’s current business challenges and future requirements this will as help me identify the company’s current and future business process flow. Once this is done key requirements which were gathered during the focus group will be consolidated into what will be foundation of the new system Riordan Manufacturing Company. The analysis tool I would propose for this project would be...
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...SR-rm-022 HR System Analysis XXXX BSA/375 January 14, 2013 XXXXX SR-rm-022 HR System Analysis The SR-rm-022 service request calls for developing a new application for Riordan Manufacturing’s human resources department. According to the Apollo Group Inc. simulation (2011), Riordan Manufacturing wishes to, “Integrate existing variety of HR tools into a single integrated application. We would like to take advantage of a more sophisticated, state-of-the art, information systems technology in our Human Resources department.” In this paper I will address the key factors to analyze the HR system tools such as; Riordan key stakeholders, Joint Application Development, Use Cases, Process Models, Data Models, successful information gathering, and project scope. Riordan HRIS According to the Apollo Group Inc. simulation (2011), on the employee site under HRIS, the company’s HRIS was developed in 1992 and is a part of the financial systems package. It keeps track of the employees’ personal information, pay rate, personal exemptions for tax purposes, hire rate, seniority date, organizational information, and vacation hours. Changes to this information are submitted via special forms by the employee’s manager and entered into the system by the payroll clerk. Training and development records are kept in an Excel worksheet by a training and development specialist. Recruiters maintain applicant information for open positions, résumés are filed in a central storage area, and an Excel...
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...Service Request SR-rm-022, Part 3 Brett Persons BSA/375 December 17, 2015 Timothy Phillips Part 3 of the Service Request SR-rm-022 incorporates the transition from design to implementation. Throughout this section the implementation stage will be described along with each of these six major activities: coding, testing, installation, documentation, training, and support. I will describe each of these six activities and how each would be specifically planned for the individual project. Lastly, I will discuss the benefits of using defined and repeatable processes for accomplishing these activities. Piecing together each function of the new HR system to work as a reliable source for Spike’s to manage their database has been a tough and time consuming process. Developing a system from scratch requires a lot of moving parts to come together and function as one. Getting all these parts together and in place requires writing code, writing code can be a time consuming process and take many hours of concentration by a software developer. These individuals have spent countless hours ensuring each line of code has been properly written and functions as intended. Software developers spend a number of hours writing code for the new programs that sometime they overlook the testing phase. Testing phase is a very important step in the implementation process, it gives the developer a chance to see how their system functions. This phase also...
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...Riordan Manufacturing SR-RM-022 June 16, 2014 Riordan Manufacturing SR-RM-022 June 16, 2014 Key Stakeholders Identifying the stakeholders that related to Riordan’s HR system project and determining how each individual’s interaction with the system and the company is essential to defining each member’s role in achieving the project’s objectives. The Stakeholders make up the team that will collaborate and delegate to define the requirements that will make the HR project a success. Riordan Manufacturing has a well-defined strategic direction and end goal that has been defined, providing the stakeholders with a specific goal to work towards. Riordan Manufacturing’s stakeholders for the HR systems project are: the President and CEO, the Chief Operating Officer, the Vice President of Research and Development, the Vice President of Sales and Marketing, the Director of Human Resources, the Vice President of Marketing, the Chief Financial Officer, the employees, and the floor managers. Every stakeholder has a very important role in the company’s strategic plan that will work to develop a successful HR system. Information Gathering Techniques Analyze Organization charts - This will provide an understanding of how the department functions and identify individuals that could provide insight into their daily task and system requirements. Conduct Interviews - The primary method of obtaining information during the preliminary investigation is the interview. The interviewing...
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...Service Request SR-rm-022 By: Tammy Samooj BSA/375 October 13, 2014 Riordan Manufacturing is a worldwide Manufacturing company that employs 550 employees. It projects an annual income earnings of $46 million. Their plant that is operating in Albany, GA, produces plastic containers for beverages. Their plant that is located in Pontiac, MI, that produces plastic custom parts, whereas, the plant in Hangzhou, China produces plastic parts for fans. In San Jose, CA Riordan has its corporate office. The research and development office is located in their corporate office in San Jose, CA. Their Parent Company is Riordan Industries, INC. Riordan Industries, INC. is known as a Fortune 1000 company, which has revenues in excess of $1billion. (Apollo Group, 2013) Mr. Hugh McCouley, COO of Roirdan Manufacturing has issued a service request, SR-rm-022, stating he would like to be able to take advantage of state-of-the art, sophisticated information technology within their Human Resource Department. Mr. McCouley is desiring to integrate his existing HR tools into a single integrated application with using today’s existing tools within the HR system. This service request will affect all locations within the plant. The expected result of this request will define the business requirements for the development within the HR System that will support the objective. The objective is to create a system design and a project implementation plan which is required for project...
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...Service Request SR-rm-022, Part 1 Clarence D. Spence BSA / 375 May 12, 2015 Charles Bocage Service Request SR-rm-022, Part 1 Riordan Manufacturing’s COO Hugh McCauley would like to merge the accessible selection of tools in use into a single integrated application. The business would also like to take advantage of the more advanced state-of-the art information systems technology that readily exists within the company’s human resources department. The information gathering techniques and the planned design methods that will be utilized will be outlined. The business requirements for the improvement of an HR system to maintain the intention of this request will also be defined. Significant points that will assist in making sure that the information required for this project is collected effectively will be identified and a thorough project plan will be produced. This plan will make available a list of all day to day tasks, resources, and a schedule coupled with a financial plan required to complete the project. Information Gathering Techniques and Design Method Developing a plan is important to Riordans success, it is very crucial to gather information from numerous sources to make sure the designed plan performs its intended application. Initiating the information gathering process will begin with an essential meeting with key management personnel, the end user and most important the IT staff to discuss the project. This business meeting will consist of a question...
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...students must apply the principles of systems analysis and design to fundamental business systems within the organization. The final individual paper for this class includes three sections; the final section is due in Week Four. One section of the paper is due each week. Complete Section 1 of the Service Request SR-rm-022 paper. Using the Service Request SR-rm-022, analyze the HR system. Prepare a 4- to 6-page paper that accomplishes the following: • What key stakeholders in Riordan Manufacturing would you gather requirements from? • Describe the information-gathering techniques and systems analysis tools you would propose for the project. • Identify the key factors that help ensure the information required for the project is gathered successfully. • Explain what project scope is and why it is important. Describe the areas of project feasibility that are examined in the analysis phase of the SCLC. • Cite and discuss 2 to 3 references, in addition to the required readings, that are relevant to the assignment. Include citations and references formatted consistent with APA guidelines. Submit Section 1 of the final paper. Week 2 Individual Assignement The Riordan Manufacturing Company has submitted a service request to analyze the human resources department. The goal of this analysis is to integrate the variety of tools already in use by the company into one system for the whole company to utilize. The system development life cycle will be used...
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...Network The way to begin developing the system architecture is to decide how the new system will spread information in different locations. Riordan Manufacturing's operational network allows each of their locations to transmit information for communication. Their corporate headquarters's new human resource system (HRIS) will be installed by NAS Iomega network storage. Riordan's three locations will be connected to San Jose by the wide area network connection (WAN), which communicates at T1 connection speeds. The network server relays its information to the human client computers each location uses. Each location's human resources department can then have access to important information, accessed via their local client server computers. Process All of the files that the human resources department needs for their procedures will be saved to the HR system on the main server at corporate headquarters. The HRIS system will store this information on its employees via Riordan's intranet: • Employee files – includes resumes, performance reviews, and other important information. • Job descriptions – explains a job's functions and the education it requires. • Electronic job posting – lists job openings in multiple locations. • Employee handbook – employees can access the handbook electronically. • Policies and procedures – a place to find the company's policies and operating standards. • Employee file updates – Lets...
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...Service Request SR-rm-022 Part 1 Janaya Hoskins BSA/375 June 29, 2015 Anjit Bose Table of Contents 1.1 Introduction 1.2 Stakeholders & Requirements 1.3 Information-gathering techniques & Systems analysis tools 1.4 Scope & Feasibility 1.5 Conclusion References Service Request SR-rm-022 Part 1 1.1 Introduction Hugh McCauley, COO of Riordan Manufacturing wants to combine existing variety of tolls that are used in a single integrated application. Riordan Manufacturing wants to take advantage of a more sophisticated state of the art information systems that already exist in the company’s human resource department. This paper will discuss what key stakeholders in Riordan Manufacturing would gather requirements from, describe the information-gathering techniques and systems analysis tools you would propose for the project, identify the key factors that help ensure the information required for the project is gathered successfully and explain what project scope is and why it is important. I will also describe the areas of project feasibility that are examined in the analysis phase of the SDLC. 1.2 Stakeholders & Requirements A stakeholder is any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights. A legal...
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...Service Request SR-rm-022, Part 1 BSA/375 Anjit Bose Service Request SR-rm-004, Part 1 Table of Contents Introduction.........................................................................................................3 * Information-Gathering Techniques and Design Methods................................................................................................................3 * Business Requirements for an HR System.................................................................................................................5 * Scope and Feasibility.............................................................................................................5 * Detailed Plan for Riordan Manufacturing....................................................................................................6 * Conclusion...........................................................................................................7 * Reference ............................................................................................................8 * * * * * * * * * * * * * * * * * * * * Introduction * The COO, Hugh McCauley, of Riordan Manufacturing, wants to combine the existing variety of tools in use into a single integrated application. The business wants to take advantage of the more sophisticated state-of-the art information...
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...Service Request SR-rm-022 Edwin Moreno BSA/375 May 22, 2015 Eric Secrist Riordan Manufacturing Riordan has sent a request for service with to the IT department hoping to benefit their company. The request for service involves changing the HR department for the better. Riordan wants to integrate and change the HR applications with a new state-of-the-art information system. The company wants to have the HR department to have the ability to assesses resources and tools all in one application. Who are stakeholders? In the IT and business field, the stakeholders can be many different people. Talks of tech have a great definition of stakeholders stating that: "Any person who has interests in an existing or proposed information system. Stakeholders may include both technical and non-technical workers. They also may be the internal ones or may be the external one.”( The Players of an Information System, 2013) In our project with Riordan, the stakeholders are can be the HR department managers, the owner of the company, Or even the top investors of the company its self. Anyone interested in the production and the improvement of the new integrated application system. The Project Scope The Project definition is identifying the problem. The project scope and the feasibility study are both part of the analysis stage of the system development life-cycle. As the saying goes "the problem well stated is half solved". Tim Bryce wisely said: "It is also...
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...Request SR-rm-022, part 2 Analyze to Design Riordan Manufacturing HR System Riordan Manufacturing has submitted a service request as they are trying to move from an outdated system to a more modern version. Currently, the data is stored manually in their headquarters in San Jose and this needs to be fixed, there will be several modules places into a single system that can be accessed from the rest of their locations countrywide. Companies should not try to quickly consolidate data center operations (Lemos, 2009) and based on this the next application architecture and process design will be recommended. System Data and Application Architecture The current system is not properly set, therefore the data access is unsafe and hard to access as there is much of data stored and only accessible to few people, the new system that will be put in place will receive all the imported data and then classify it into different levels of access, restrictions will be put in place so the data is only accesed by the people who is supposed to. ADP the company that will send the checks will be able to access information such as hours worked reported in timecards and pay rate but information such as insurance, training and certifications will not be available to them. When required direct managers can access most of the data but a log will be put in place so each time the personal file is accessed there is proof of who accessed the information and for what reason. System Processes ...
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...Service Request SR-rm-022 for Riordan Manufacturing Christina Noll BSA/375 December 6, 2014 Instructor: Morton Smith Service Request SR-rm-022 for Riordan Manufacturing Before the project begins information needs to be gathered from key stakeholders and from observations of how the current system works and is used. Next this document will describe information-gathering techniques that can be used, as well as systems analysis tools that can and will be used for the project. This document will also identify key factors to ensure that information required for the project is gathered successfully. An explanation of the importance of the project scope, will be given. A description of the areas of project feasibility that will be examined will also be discussed. Information will need to be gathered in two different ways. First information will be gathered from the key stakeholders, such as the President & Ceo- Dr. Michael Riordan, the Chief Operating Officer- Hugh McCauley, the Director of Human Resources- Yvonne McMillan, and the Chief Information Officer- Maria Trinth. These key stakeholders are important because they can explain what the current system is as well as how it is used. The second way is to gather information by observing how each employee uses the current system, notating key elements of the system that is used by all employees. Two techniques that are recommended to be used in the information-gathering process are, one-on-one interviews and/or a facilitated...
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