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Standard Quality Forms

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Submitted By evans9917
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System Quality Factors and
The role that Standards play in the System Development Process [CMGT 555 / Systems Analysis and Development
August 1, 2011
Bob Mattus

System Quality Factors System quality factors are important to both hardware and software applications. There are several factors that need to be considered when examining hardware and software quality. Functionality, reliability, usability, efficiency, maintainability, efficiency, and portability are among several considerations when examining system quality factors. Reliability and functionality are two system quality factors that can often affect other functions and components of system quality. One of the county governments in Buncombe County, NC, which is not far from where I live realized the importance of functionality when it comes to system quality factors. With a $200 million annual operating budget, Buncombe County’s mission is to provided and effective and efficient government to its citizens while maintaining a responsive workforce and viable economy (Wimmer, 2005). In 2000, Buncombe relied on a aging DOS-based financial system that consisted of multiple and disparate databases which caused the system to be very unfriendly, unreliable and slow. Functionality was a deciding factor in Buncombes decision to move forward to new technology. System functionality can save organizations time and money by creating and quickly allowing advancing upgrades that could be put implemented to improve the process. Functionality allows organizations to maximize efficiency and cost-effectiveness within lean operating budgets (Wimmer, 2005). Functionality requirements are rarely met by legacy systems. Systems that are not efficient, has slow performance or do not function properly can create unnecessary workloads, can expand timelines which can equate to added costs and additional

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