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Stanford University

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Submitted By ivan1118
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Encosts Memories
Case 1: Encosta Memories
1) a) No, it is not correct.
b) The statement is not correct because once a system is acquired. Whether it is internally designed or externally purchased. It still requires regular IT maintenance. Some Examples are IT security, protection from hackers or problems, IT technical support. IT performance includes the ability to reduce downtime, increase storage capacity and so on. IT maintenance requires ongoing costs and that you can not be one hundred percent certain that there will be no money spent on IT in the future.
2) It may not be necessary for Encosta Memories to employ a programmer to design a new system if they purchase the software externally. The design of the software can be done by the suppliers to the companies specifications. Since Encosta Memories does not have any IT experts they can consider outsourcing their IT work. Thus In-house software is not an option because they do not have any IT experts.
3) System Development Life Cycle (SDLC) requires regular reports to top management regarding IT maintenance. For example the security protection, customer related, and its performance etc. Requires regular reporting to top management.
Application Service Provider (ASP) the service is provided by the vendor but the user may access it through the internet or the Virtual Private Network, they also provide regular updates and bug fixes. Although the information is provided for the users via the internet, it may still need someone with certain IT skills to understand that information.
Outsourcing is finding another company, usually one that specializes in IT to help the company do all or most of its IT based work. Useful if the company lacks IT experts and if it is cheaper to outsource.
Based on the facts given the company is concerned that it needs to hire a programmer and a full-time IT specialist hence it may

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