...the job.” Mr. Ravaswami discusses the reasons he believes Cliffside Holding Company should not fund this new development program. The memo and rationale will be analyzed using the steps for Critical Thinking modeled in Asking the Right Questions by Brown and Keeley (2015). What are the issue and conclusion? The issue, or question being raised is apparent in the first sentence of the memo, “That we establish and fund a new leadership development program of our junior insurance executives.” Ravaswami writes that several of the senior leadership members at CHCM have not gone through such training and despite this, are all very “successful and effective without such programs” He goes on to point out that personality traits such as ambition, self confidence and intelligence were possessed by several known leaders throughout history show that leaders are not made, but born. The conclusion, as highlighted in the ‘Conclusion and Recommendations’ of the memo is “CHCM should not invest in the proposed initiative to send its junior executives for annual leadership training.” In Asking the Right Questions, Brown and Keeley (2015) offer clues to find the conclusion; “Ask what the issue is, look for indicator words, and look in likely locations.” The sentence preceding the conclusion — “I speak for truth and common sense” uses the indicator word ‘truth’ and leads us to believe the conclusion statement is coming in the text. What are the reasons? Mr. Ravaswami...
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...SLOVAKIAN MANAGER ACADEMY THE GOODMAN COMPANY Case Study Analysis People Leadership and Management THE GOODMAN COMPANY Introduction The Goodman Company manufactures small rubber automotive parts. They operate in industrial rubber business. The Goodman Company operates a single plant with three shifts and each shift has its own supervisors. Production manager of the Goodman Company is Joe Smith and he has three supervisors reporting to him. The president of the company is Robert Goodman. The Goodman Company has been doing quite well, plant are fully staffed on each shift and has operated six days a week. Robert Goodman foresees greater opportunities in the years ahead, but increase in production must occur within the present physical plant, because the company does not have money for new equipment. The president of the Goodman Company decided to hire Ann Bennet as a production analyst to see if greater efficiency could be achieved with current equipment. Changes in production The Goodman Company has plant with three shifts. Workers are paid an hourly rate and each worker have to take care of every step in production, it means to procure material, cut material to required size and transport it to curing press and fill the boxes and transport boxes to shipping area. Workers use this system before changes came and Ms. Bennet made plan which should increase motivation and production. Her plan was to change hourly rate system to piecework system. Her main intentions...
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...Introduction As globalization rises many organizations are developing competencies that will help create successful global leaders, this process will combine job exposure, international assignments, creating global project teams and various cross-culture sensitivity workshops. The purpose of this assignment is to create a formal annotated bibliography using the annotated bibliography entries from the six works related the inquiry topic I have created in Units 1, 2, and 3, the research article are as follows; The Elements of Leadership in a Global Environment, Global marketing managers, Developing leaders’ strategic thinking through global work experience: The moderating role of cultural distance, Responsible Leadership in Global Business: A New Approach to Leadership and Its Multi-Level Outcomes, Global Leadership: A New Framework for a Changing World, and Competitive Action in the Diffusion of Internet Technology Products in Emerging Markets: Implications for Global Marketing Managers. This six articles will analyzes each article research overview, purpose of study, methodology, key findings and limitations and opportunities of global leaders in various business sector. Article 1 Bishop, W. H. (2013). The Elements of Leadership in a Global Environment. Global Business & Organizational Excellence, 32(5), 78-85. doi:10.1002/joe.21505 Overview The articles states that American marketplace and globalization have led to recognition of diversity initiatives as not only...
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...Case Study: UK Kitchenware This case study is a conflict between leadership and management. In this report I will be assessing how successful the change strategies have been. When two people acquire a large company with the intentions of improving it, it is possible, if the change isn’t managed correctly, for the change to fail and the company continues to be unsuccessful. Roger Gill says ‘change must be well managed, it also requires effective leadership to be successfully introduced and sustained’ (. Throughout the case study I will explain, using theories and evidence for support, that the change management has generally been successful. I will also point out areas where it has been less successful and areas that could, in the future, cause problems. One problem Nick and Dennis came about early on in their venture was the managing director. The case study says that the managing director was out of his depth and it was clear that the business was being managed not lead. The managing director didn’t have the expertise in order to adapt his management to the new leadership of Nick and Dennis. Peter Senge says that a successful organization needs ‘adaptive leaders’ who are ‘people that continually expand their capacity to create the results they truly desire.’ With this in mind Nick saw what needed to be done and took the role into his own hands. ‘This is unacceptable and we’ll do something about it starting today’ is what nick says and that approach proves successful...
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...operated by Southern Hospitals Corporation. Kate Cooper began her career as a Manager of Adult Services for the new facility. Kate had a lot of background experiences that made her job fit for the Manager role. Kate was a registered nurse with a bachelor’s degree in nursing and six years of supervisory experience. Kate was a very self-driven person and was working on obtaining her Master’s degree to further her career. Kate’s supervisor was Alan Jones, an assistant administrator of the hospital. Alan seemed to be a guy that was for her obtaining her Master’s degree so she could improve herself within the organization. Kate obtaining her degree could have implemented new strategies to help improve their organization from day one. Bateman and Snell’s textbook, Management (10th edition) states, “Its learning and growth goals might include bringing in the most efficient production technologies or work processes and training the staff to use them.” It outlines the Strategic map for organizations and how they are set up under: learning and growth goals, internal goals, customer goals, and financial goals. Alan Jones seemed to have missed the potential to help set this up later during the case study. It seemed that they were having several dysfunctions of a team (Lencioni) and I will propose what they need to look at doing to fix this organization even with Kate Cooper leaving the business. Communication Model The communication model at Green Meadows started out as a 2 way...
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...FT 2011 EMM502 M.S RAMAIAH SCHOOL OF ADVANCED STUDIES POSTGRADUATE ENGINEERING AND MANAGEMENT PROGRAMME [PEMP] Department: Mechanical and Manufacturing Engineering Course: Engineering and Manufacturing Management Module Code: EMM502 Module Title: Quality Management and Six Sigma Module Leader: Prof.B.S.Ajit Kumar Assignment INSTRUCTIONS TO CANDIDATES: 1. The assignment comprises of three parts. Part A, Debate/Discussion on critical issues in TQM implementation = 30 Marks, Part B, Imperatives of Quality Leader& Cost of Quality = 40 Marks, Part C, Learning from Industry visit regarding TQM implementation = 20 Marks, Abstract, Learning outcome and Formatting = 10 Marks 2. The Assignment has to be submitted in neatly word processed format as per MSRSAS – PEMP’s Assignment template 3. Maximum length of the report should not exceed 35 pages of A4 Sheets 4. Last date for submission of the assignment is 04 /08/2012 (Late submission of the assignments will be penalized as per school norms) 5. All the units of measurement wherever applicable should be SI Units only 6. The Assignment is to be submitted as an individual work 7. The assignment will be evaluated as per submission and you may be asked to demonstrate the problem asked on software tools 8. Weightage is based on comprehension of the question, your style of presentation, originality, logical thinking and justification of the relevance of the question in an industrial scenario. 9. You can discuss the assignment in a...
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...April 20, 1977 i ABSTRACT This report is an evaluation of leadership style as it affects motivation and productivity in work organizations. The terms pertinent to this work are first defined. Historical and current theories are then presented and discussed. Theory understanding and implementation are essential to increase motivation in the organization. Data from leadership style studies is presented showing that situational determinants, traits, and wide style range are essential to promote motivation and effective leadership. There is no single "narrow" leadership style for all occasions rather the whole leader is needed for optimum productivity. ii TABLE OF CONTENTS ABSTRACT...................................................................................................................................i TABLE OF CONTENTS................................................................................................................ii I. INTRODUCTION.......................................................................................................................1 II. LEADERS DEFINED...............................................................................................................2 Leadership and Leadership Style Illuminated...........................................................................2 III. LEADERSHIP STYLE THEORIES........................................................................................4 Early Theories.................
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...the past he immediately finds out why. His father is a bullied “loser” who does not stick up for himself. He decides to change that. Throughout the movie Marty decides to help his father become a winner and stand up for himself. Spoiler alert for those whom have not seen the movie; he does. He helps his father finally stand up to his bully and get the girl of his dreams. Marty returns to the future only to find his father a strong and happy alpha male, with a successful business and even more successful marriage. Although this is a work of fiction, it helps put some perspective on the long debated question. Is Charisma inherited through genes or is it developed through certain circumstances in one’s life? History Charisma was first discussed by Max Weber, whom is a German sociologist and well versed in the study of psychopathology. When a child, he was an astute student of law, history, philosophy and economics at the Heidelburg University for three semesters. He went to the military and then returned to his studies at the University of Berlin, which earned him a law degree. He later got a PHD by completing his habitation thesis, which allowed him to obtain a place in the world of academia. He later explains; “Charisma is a...
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...Leighla Duty MGMT 362 – Organizational Behavior Week 5 Case Study “How Personal Can Ethics Get?” Synopsis: Valerie Young was a marketing manager at Wisson, an international cosmetics and fragrance company located in Chicago. Valerie’s job is to contribute organizational, financial, and marketing skills. Valerie’s department downsized from 25 to 10 employees in the previous year. Her department was unique in a sense, because they acted as an agency; they delivered designs for bottles and packaging as well as developed fragrances for their own brands. Valerie’s boss is Lionel Waters. He was hired by Wisson’s CEO (at the time) and has been with the department for 14 years. Waters had worked for big name companies in the fragrance industry and launched a successful female fragrance in the years prior to working at Wisson. When Waters joined Wisson, his goal was to start new product lines in fragrance. Waters hired two close friends as executives with salaries that were above industry standards and gave each of them six weeks of vacation. Teams were formed around Waters and his two friends and within three years each of them and its own line of fragrances that were in stores around the world. It takes a long time to develop the perfect fragrance; “the name, concept, design of bottle, packaging, advertising…fragrance development itself takes a tremendous amount of time” (Hellriegel 2011). During Valerie’s first year at Wisson, her team worked with about eight...
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...CITE PAGE NUMBERS FOR QUOTES AND CITATIONS. ASKING THE RIGHT QUESTIONS The director of operations of Cliffside Holding Company proposed at a recent meeting that the company establish a training program for junior executives. The new program would fund the costs to send 20 employees to the Aspen Leadership Institute of Colorado for an intensive three week leadership-development training at the cost of $5,000 per person. The CEO of the company has asked the VP of Human Resources, Anil Ravaswami (hereafter referred to as “Mr. R.”), to analyze the proposal and report back his findings. Mr. R has completed his research and analysis and presents his findings in a memorandum to the CEO of the organization (A. Ravaswami, personal communication, October 10 2014). The following is an analysis of Mr. R’s memorandum that has been organized based upon the strategies presented in the book Asking the Right Questions, by Neil Browne and Stuart M. Keeley (Asking the Right Questions, 2015). Browne and Keeley have established a framework through which one can analyze and evaluate issues, reasons, assumptions and conclusions through a series of thinking tools and strategies and the following is presented based upon that framework. What are the Issues and Conclusions? The issue at hand is what Browne and Keeley refer to as a prescriptive issue, one that seeks to determine whether or not the company should incur the costs to develop a new leadership training program. ...
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...Improving Hand Hygiene through Education Danielle Pizzoferrato NUR/598- Nursing Research Utilization February 10, 2014 Professor Maria Revell Improving Hand Hygiene through Education Section C: Research Support There has been a plethora of research compiled in regards to hand hygiene and infection control. This research has been the driving force behind evidenced based practice for years and has helped revolutionize effective infection control methods. There are still many gaps to be filled. One of the biggest happens to be improving compliance rates among hand hygiene. This has been classified as a problem, but there is not a large array of research on specific interventions. One of the interventions that have been put under the microscope is the effect that education plays on change behavior to increase hand hygiene compliance. The following research articles emphasize this intervention. Article 1 The first article was entitled “Increasing Hand Hygiene Compliance Requires Culture Change” written by Treon, Kelley, Kneebone, and Miles (2007). The purpose of this research focused on designing an innovative educational intervention to increase overall awareness of infection control practices, and to increase overall hand hygiene compliance. The research question proposed was looking to determine if education can cause change behavior and increase hand hygiene adherence. The design of this research consisted of both qualitative and quantitative research providing a blended...
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...Technology, Vol. 3, No. 1, 2011 19 Implementation of Six Sigma in Indian industries – a Delphi study R.K. Padhy and S. Sahu* Department of Industrial Engg. & Mgmt., Indian Institute of Technology, Kharagpur-721302, India E-mail: rkpadhy@iem.iitkgp.ernet.in E-mail: sahus@mech.iitkgp.ernet.in *Corresponding author R.K. Das Department of Mechanical Engg., College of Engg. & Technology, Bhubaneswar-751003, India E-mail: ranjitdas@gmail.com Abstract: A Delphi study was carried out to review and analyse the critical issues that affect Six Sigma initiatives in Indian context. This research is aimed at assisting Six Sigma management professionals, researchers and organisations to gain a better understanding of the critical factors that affect the successful implementation of the programme in India, and its future evolution. Consensus among experts has been arrived upon various issues related to implementation of Six Sigma. The expert opinions invited on various issues have been discussed in the context of present scenario. The main consensual issues as prioritised by the experts are top management commitment, developing an effective system for project selection, monitoring and selection of right people, with strong emphasis on training. The experts’ priorities also focus on effective resource management and communication system. Based on the conclusion drawn from the study and literature reviewed, the effective implementation of Six Sigma also warrants the identification of the risk...
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...WORKING PAPER Cultural Perceptions of Community Leadership and Participation in Health Improvement Efforts in Indonesia By J. Douglas Storey Linda C. Kenney Paper presented to the Intercultural/Development Communication and Health Communication Divisions of the International Communication Association 54th Annual Conference New Orleans, LA MAY 2004 The STARH (Sustaining Technical Achievements in Reproductive Health) Program is a fiveyear program funded by the U.S. Agency for International Development under Cooperative Agreement No. 497-A-00-00-00048-00, effective August 22, 2000. The program is implemented by Johns Hopkins Center for Communication Programs. Any part of this document may be reproduced or adapted to meet local needs without prior permission provided the material is made available free or at cost. Any commercial reproduction requires prior permission from STARH. Permission to reproduce materials, which cite a source other than STARH, must be obtained directly from the original source. The analysis and opinions expressed in this report are, unless otherwise stated, those of the authors, and are not necessarily endorsed by the STARH Program or any of its partners, or by USAID. This report is a STARH Working Paper. Working Papers are distributed to facilitate the use of data, create awareness of an issue, or to advice on a current policy issue. Working Papers are usually not finished products. Users are encouraged to check with STARH to see if the re...
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...Individual Paper ?? Professor ?? University of ?? Class 10/13/2012 Introduction After carefully reviewing Mr. Anil Ravaswami’s memo to Ms Castle (A. Ravaswami, personal communication, October 10, 2012), I can say without a doubt that anyone who shall choose to base any idea, form an opinion or make a decision shall ensure that their critical thinking light is turned on. I have evaluated the memo using the ten step critical thinking method developed in Asking the Right Questions (Browne & Keeley, 2012 p. 9). As part of this method, systematic evaluation is completed by asking yourself ten different questions that help to identify things such as bias opinions, false statements or fallacies, attitudes, omitted information and even help to identify rival causes for reasons given or evidence used. By using this method of critical thinking, Cliffside Holding Company of Massapequa (CHCM) will have a much more clear perspective as to whether or not a leadership development program should be created and funded for junior insurance executives. What are the issues and the conclusions? The first of Browne and Keeley’s ten step method is to ask yourself, “What are the issues and the conclusions” (Browne & Keeley, 2012 p. 18). When you read Mr. Ravaswami’s memo you can clearly identify the prescriptive issue at hand which is whether or not CHCM should establish and fund a new leadership development program for junior insurance executives. The issue here is...
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...Foundations Schools Generic Benchmarking Worksheet Team A University of Phoenix The Foundation Schools Generic Benchmarking Worksheet Task A: Problem/Opportunity Statement | Response to Task A: Problem Statement – The problem faced by Foundation Schools is the lack of committed board members to the set vision and goals. This could depict that there are too many programs in the objectives. The board of directors needs to analyze the program management to determine the viability of the projects. This way Nancy could select specific programs to run that will quickly realized the company’s vision, using what resource is availableProblem Statement – The board of Foundation School lacks the commitment to the mission and vision, to achieve their goals of growing enrollment and increasing revenue the school must embrace program management. Through the use of effective program management, Foundation management can prioritize the projects and staff with the appropriate resources to accomplish each task.Problem Statement – Foundations School major problem is the lack of follow- through necessary to achieve their goals and objectives. Everyone on the board has different plans on how to achieve increase in revenue and the resources to use that the communication surrounding the implementation has been unclear. The board’s strategic plan has to be clear, concise, provide strict guidelines and direction to achieve their objectives in the next two years.Problem Statement – Foundation...
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