...School of Psychology Module Title: Career Interventions: Beyond the One to One 1. Aims of Career Interventions: Beyond the One to One This module will enable you to: 1. To enable students to develop a level of competence in workshop facilitation necessary for professional practice and a critical understanding of relevant theoretical approaches. 2. To understand how to plan for and design a career learning programme within an educational institution , training or guidance organisation and evaluate good practice 3. To enable students to develop an awareness of the online tools available to use within career coaching practice, how to critically evaluate their effectiveness and an understanding of the learning theories as applied to online interventions 2. TEACHING/ LEARNING EXPERIENCES To enable the achievement of learning outcomes we offer the following: * Teaching sessions/ seminars * On-line learning through Moodle * Undertaking independent study and group work * Practice days with a range of clients Main Topics of Study 1 Delivery of group work in the guidance context, including competing theoretical approaches and skills and methods required for competent workshop facilitation in career coaching 2 Group theories including group dynamics, peer to peer coaching and learning and teaching theories 3 Career Learning Theory & frameworks and their relevance to development of learning programmes...
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...collision, quarrel. However, these findings are not always likely to be the only cause. It was always so easy for theorists to automatically assume that every aspect of conflict should be negative. As D. Jordan (1996) noted that there were two types of conflict which are defined as; Cognitive conflict C-Type conflict which is seen as the good aspect. And also detrimental and this is defined as affective conflictive (A-Type conflict. Meanwhile, it can also create a negative impact on many individuals which may result into poor productivity at work, employee dissatisfaction, poor service towards clients, increased work related stress and so on. Once conflict arises in the workplace, it can also result in employee demotivation. TASK 1 Arguments have stated that conflicts actually react to attempts in managing them as the team leader will practise various strategies to build a supportive culture. Amason (1995) believed the use of behavioural strategies to deal with conflict in the work place can create harmony in the work place. As the only woman working at her firm, it has made her work life difficult to cope with. There are numerous reasons for why Ann may feel uncomfortable at her work place. As the only woman working at the engineering company, it is not always the typical job that would attract female workers as frequent as companies may have predicted. Over two thirds of women often apply for clerical or professional fields where they are traditionally dominated by women...
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...calls, video conferencing, and virtual workspaces are all prevalent in today’s working environments. Managers and employees must be able to adapt to these technological advancements designed to increase productivity and reduce the cost of doing business. Incorporating new technologies allows employees to work more efficiently and effectively but can also present challenges that are more subtle and difficult to measure. Relationships become difficult to establish due to a lack of interpersonal communication opportunities. Employees working remotely at GE do not feel as connected to the larger organization as employees working in office sites. A common theme at GE is that the company does not want employees to feel like islands to themselves. The company acknowledges that its utilization of new technologies has created a certain disconnect among employees and subsequently is constantly looking for new ways to help them feel more connected. Additionally, there is a sense of a lessening of interpersonal communication skills among their younger workers who are more adept at utilizing new technologies. Establishing, building, and fostering relationships still remains...
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...The Leadership Quarterly 14 (2003) 769 – 806 Leadership theory and practice: Fostering an effective symbiosis Stephen J. Zaccaro*, Zachary N.J. Horn Department of Psychology, Center for Behavioral and Cognitive Study, George Mason University, David J. King Hall, 4400 University Drive, 3064 Fairfax, VA 22030-444, USA Accepted 12 September 2003 Abstract Leadership theory has not lived up to its promise of helping practitioners resolve the challenges and problematics that occur in organizational leadership. Many current theories and models are not contextualized, nor do the dynamic and critical issues facing leaders drive their construction. Alternatively, practitioners too often approach leadership problems using trial and error tactics derived more from anecdotes and popular fads than validated scientific data and models. Yet, while this gap between theory and research has bedeviled the leadership community for much of its history, there have been few if any systematic examinations of its causes. In this review, we have sought to highlight the particular barriers on the leadership practice and theory-building/testing constituencies, respectively, that constrain efforts to integrate them. We also offer a number of propositions and guidelines that we hope can break through these barriers and help stakeholders create a more effective leadership theory and practice symbiosis (LTPS). Finally, we have offered two cases of effective LTPS as examples and models for such integrative...
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...Examining the Relationship Between Emotional Intelligence of Managers and Organizational Commitment of Subordinates Dissertation Submitted to Northcentral University Graduate Faculty of the School of Business and Technology Management in Partial Fulfillment of the Requirements for the Degree of DOCTOR OF PHILOSOPHY by DANIEL R. BENNETT Prescott Valley, Arizona March 2011 UMI Number: 3452478 All rights reserved INFORMATION TO ALL USERS The quality of this reproduction is dependent upon the quality of the copy submitted. In the unlikely event that the author did not send a complete manuscript and there are missing pages, these will be noted. Also, if material had to be removed, a note will indicate the deletion. UMT Dissertation Publishing UMI 3452478 Copyright 2011 by ProQuest LLC. All rights reserved. This edition of the work is protected against unauthorized copying under Title 17, United States Code. ProQuest LLC 789 East Eisenhower Parkway P.O. Box 1346 Ann Arbor, Ml 48106-1346 Copyright 2011 Daniel R. Bennett APPROVAL PAGE Examining the Relationship Between Emotional Intelligence of Managers and Organizational Commitment of Subordinates by Daniel R. Bennett Approved by: air: Robert Miller, Ed.D Member: Jaime J. Klein, Ph.D. Member: Penny Ann Wilkins, D.M. Date -14- Certified by: School Dean: Arthur Lee Smith, Ph.D. Date ABSTRACT Evidence from numerous studies suggests that Organizational Commitment (OC) among employees...
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...Crime and the affecting factors of the criminal behavior Prof. Dr. Ayman Elzeiny First : - Introduction to crime : The information about the crime reaches to the public may be through the newspapers , television programs, films, and novels . Some of us have accumulated experience with crime by having ourselves been victims or knowing others who have been victims, some by being offenders (or at least defendants), or knowing such individuals, and others by being occupationally concerned with prevention of crime or supervision of people found guilty of violating the law . There's many difficulties to offer a wholly satisfactory definition of the crime, a word frequently used and a phenomenon often encountered . For the purposes of scholarly study specifically, the amassing of reliable statistics, development of explanations and theories, and preparation of sound public policy a definition more exact than the mental images held by the public is essential . Crime is a by-product of civilization. Most civilized members of society obey authority and conform to the norms prevailing in their culture. Their obedience and compliance may vary in degree, but law-abiding citizens remain within the limits of tolerance. Crime then is a sociopolitical event subject to the definitions of the society in which it occurs. The social response to crime in terms of treatment of offenders is dependent upon the advance of the civilization and the affluence of the society...
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...The Next C.E.O Name: Institution: The Next C.E.O 1. Section I: Introduction and Summary Appropriate and effective leadership in any organization is essential, but not adequate, for the accomplishment of the organizational goals. The configurations supporting leadership differ immensely across global organizations. Appointing of leaders depends on the identification of people who have the ability to deliver organizational goals without the constraints of undue influence. The organizational ability to define the roles of the leaders enables them to recruit and manage the leader on the foundation of the specific knowledge, competency and skill needed to successfully lead the organization. The process of electing a leader is without doubt a huge task but the organizations need democratic election processes and strong accountability mechanisms. The mechanisms ensure that the interests of the company and the executive management properly align. The influence that leaders have on particular organization in its operational and strategic matters makes it difficult to appoint leaders to spearhead the activities of a company. This research bases its argument on the Totally Tubular Technology (T3) Company. The company needs to change its operational and leadership structure to achieve maximum returns due to is expansion to reach international markets. The study depicts the process of appointing a leader concerning the skills, knowledge and experience of the person...
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...effective competitive advantage in China. I don't agree with this. It's possible for leader to be this kind of people, and the development of organization requires it. Personality is affected by heredity, environment, and situation. And the personality of a leader is determined by environment and situation. Environment plays an important role in shaping personality. And personality also changes with situation. The organization’s environment and situation require leaders to be trusting and astute. It also reflects emotional intelligence (EI). EI includes self-awareness (know how you feel), self-management (manage your emotions and impulses), self-motivation (can motivate yourself and persist), empathy (sense and understand what others feel), and social skill (can handle the emotions of others). Good leader should have high EI scores, which leads to high performance. Emotional quotient (EQ) is said to be a measure of a person’s emotional intelligence. Excellent leader should manage (show or hide) his emotion well through the EQ. To be open or to conceal, it depends. In which situation should a leader be open? For example, in culture knowledge management, leader should be open. It’s better for organization when employees all know and understand the organization’s culture. They will know what they can do is compatible with the organization’s culture, if it is managed well by leader. Then do it. It’s good for the development of an organization. In another case, a leader should...
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...Organizational Behavior and Human Decision Processes Vol. 86, No. 1, September, pp. 99–130, 2001 doi:10.1006/obhd.2001.2974, available online at http://www.idealibrary.com on Mood and Emotions in Small Groups and Work Teams Janice R. Kelly Purdue University and Sigal G. Barsade Yale University Affective influences abound in groups. In this article we propose an organizing model for understanding these affective influences and their effects on group life. We begin with individuallevel affective characteristics that members bring to their groups: moods, emotions, sentiments, and emotional intelligence. These affective characteristics then combine to form a group’s affective composition. We discuss explicit and implicit processes through which this affective combination occurs by examining the research on emotional contagion, entrainment, modeling, and the manipulation of affect. We also explore how elements of the affective context, such as organizationwide emotion norms and the group’s particular emotional history, may serve to constrain or amplify group members’ emotions. The outcome, group emotion, results from the combination of the group’s affective composition and the affective context in which the group is behaving. Last, we focus on the important interaction between nonaffective factors and affective factors in group life and suggest a possible 2001 Academic Press agenda for future research. During the past century, a tremendous amount of research attention...
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...CASE STUDY ASSIGNMENT EK RUKA HUA FAISLA GROUP - 3 Group Members:- Amit Pandit Mittal Shah Ramachandran Ravi Kumar Saleem Ali Shaman Singh PLOT SUMMARY: In this movie, the jury of twelve men is entrusted with the power to send an uneducated, teenage boy to the Death Penalty. The crime that the boy is accused of is killing his father with a knife. The jury is locked into a small, claustrophobic room, on a hot summer day, until they come up with a unanimous decision. The decision that is to decide a boy’s life is to be either guilty or not guilty. The film is particularly important as it examines the twelve men's deep-seated personal prejudices. These are reflected in the perceptual biases and weaknesses, indifference, anger, personalities, unreliable judgments, cultural differences, ignorance and fears, that are in a position to mar their decision-making abilities, and subsequently cause them to ignore the real issues in the case. This can potentially lead them to a miscarriage of justice. What are the key learning for you as leaders? First and foremost, we learn that every decision should be based on reasonable evidence and it can be dangerous to rush to conclusions. In the movie, most of the Jury members were initially in a hurry to shut the case and pronounce the accused guilty even when they know it’s a matter of someone’s life. Only Mr. Raina stands against such a decision and demands that the jury should give appropriate time to the issue and have a healthy...
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...prove the greatest menace to society. The most dangerous criminal may be the man gifted with reason, but with no morals…We must remember that intelligence is not enough. Intelligence plus character — that is the goal of true education. The complete education gives one not only power of concentration, but worthy objectives upon which to concentrate…”– Martin Luther King Jr, The Purpose of Education INTRODUCTION TO MANAGEMENT OBJECTIVES: 1. Understand the different managerial functions and roles. 2. Explore the five basic managerial skills/competencies and their relative importance. Management can be defined as: the process of planning, organizing, and controlling the efforts of organization members and of using all other organizational resources to achieve stated goals. Management blends together two types of knowledge: Science - based on established general laws Art - skill acquired through experience; the application of knowledge. The Management Process Management is an ongoing process which includes the following functions: Planning - set objectives and procedures Organizing - Design the organization to carry out objectives Leading - getting others to perform necessary tasks Controlling - monitoring performance and making corrections Managerial Roles The organized set of behaviors expected of managers: Interpersonal roles: Figurehead - symbolic representative Leader & Liaison Informational roles: Monitor - seek, receive, and screen information Spokesperson...
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...The biology of leadership The relation between leadership, psychopathy and hormones Master thesis Economics and Business 8th of August 2012 Name student: Ricardo Westendorp Student number: 294819rw Supervisor: Wouter van den Berg The biology of leadership PREFACE Around October, 2011, I started looking for a subject to graduate on, when a neuro-economical subject, involving the connection of leadership to psychopathy and hormones, crossed my path. I had to jump into it, because this subject matched the field I am interested in. Now, 8 months later, I present you my final work and I have enjoyed working on it. I have to be honest, this product would not have been able to be written if it wasn’t for the help of certain people. Therefore, I would like to use this section, to show my gratitude to some people, that helped me along the way. First of all, I thank the Erasmus School of Economics, for providing the financial support for this research. This research would definitely not have been possible, without the financial support of the ESE. Secondly, I would like to thank my supervisor, Wouter van den Berg, who has supported me, guided me and who has contributed intellectually. I would also like to thank Kashin Hau, who has made great contributions to the construction of the leadership questionnaire. Also, I would like to thank Sarstedt, who provided 500 saliva tubes. I am very thankful for the help of my parents. A great contribution has been made by my parents, Wim Westendorp...
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...CHAPTER-1 INTRODUCTION The objective of this research is to identify the reasons behind why sales team are not able to achieve their sales targets especially in telecom industry. Through this research we will try to find out the targets as being set by a company and the actual level of sales made by it. The following data suggests that in recent years the telecom industry’s sales have fairly decreased. One, Only average 60 % of active users are in market which leads to decline in voice sale.( TOI article 30-June-2011). Second, Total sales of telecom equipment to mobile operators fell by a drastic 24% during the last financial year despite most companies starting their roll-out of 3G services (Real Time News). Third, Decline in capital expenditure from Rs.29,600 crore in 2008 to Rs.9,500 crore in 2010 (Business Line article 15-Aug.-2011). Fourth, Decline in margins of product and, Fifth, Hyper competition in market. This shows that there is pressure to perform in competitive environment to achieve sales targets. Many authors feel that a wholesome and fair work environment on sales teams is essential for a positive work experience (e.g., Clifford, 1999; Cook, 1995). One of the issues that continue to concern sales people as well as sales managers is that of performance criteria and such criteria can be frustrating for both of them. (Clifford, 1999; Fetter, 1993; Muczyk & Gable, 1987; Swan, 1991). The sales force industry has grown since mid-1990s (Gabe & Goldberg,...
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...EXECUTIVE SUMMARY This report was commissioned to examine the effectiveness of internal communication of a reputed consulting firm that has widespread reach on domains such as media intelligence, PR, consulting and training to undergraduate students. The research process included conducting in depth interviews with two of the department heads and also with a reporting subordinate. Other sources include organizational statements posted online and the behavioural aspects of employees as monitored before and during the interview process. The research draws attention to key findings that the organisation fosters open communication and there is a strong commitment from top management towards employees. The communication channels applied most frequently are informal, such as word-of-mouth and telephone coupled with a company intranet or emails which the employees can access. The dialogic communication has paved way for strong interpersonal relationships between the employees. While the firm’s operations are currently goal oriented, as the firm plans to enlarge its scale, operations will lean towards being process oriented. In such situations it will be difficult to sustain an informal communication structure and there will be a realization for a more formal communication structure. The report evaluates this range and concludes that even though the current communication practices in the organization are satisfactory, there is always a scope for improvement as there as in scenarios...
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...DANIEL GOLEMAN’S EMOTIONAL INTELLIGENCE: WHY IT CAN MATTER MORE THAN IQ (1995)1 False facts are highly injurious to the progress of science, for they often long endure. But false views, if supported by some evidence, do little harm. (Charles Darwin, The Descent of Man and Selection in Relation to Sex, 1871)2 Since its publication in 1995, Daniel Goleman’s Emotional Intelligence: Why It Can Matter More than IQ has been the flagship of a fleet of books that Goleman has authored or co-authored, and the foundation text of a world-wide movement that claims that what has been universally regarded as intelligence is merely one type of intelligence – cognitive intelligence – and is not as important as another type of intelligence – emotional intelligence. As the dust jacket of Emotional Intelligence proclaims, it is, “The groundbreaking book that redefines what it means to be smart.” In this document, I will analyze every book and article that Goleman adduced to denigrate the importance of cognitive intelligence, and even more, the tests that measure it. I will demonstrate that not one of them says what Goleman claims it says, and many say the opposite.3 No one denies that emotional strengths and social abilities often contribute to social and occupational success. But Goleman knew two crucial facts about them that he did not tell his readers. In the introduction to Emotional Intelligence, Goleman wrote (pages xi-xii), This mapping [of emotional intelligence] offers a challenge to those...
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