...internalprocesses by introducingthe Made for You System, and McDonald’s also created a Revitalization Plan whichencompasses all areas of the business to make its customers happy. Quality management at McDonalds is one of the major factors that makethecorporation one of the most successful fast food restaurants in the world. The corporationuses computerized information systems and strict corporate quality standards to maintainquality at their restaurants. To enforce the standards, the corporation undertakesexhaustive inspections on each restaurant two times per year. Also, thorough trainingprocesses ensure that all McDonald’s employees have the proper knowledge to meetthecorporation’s standards, which will in turn make their customers happy. Many suppliers aid McDonald’s success by supplying their raw materialsefficiently and on time. McDonalds reassures that their product is fresh by choosingsuppliers near the restaurants, to minimize transport time. To ensure quality of productsand reduce cost between the restaurants and their suppliers, the McDonalds Corporationpublishes specific guidelines to ensure that the restaurants receive the best qualitymaterials. McDonald’s ensures consistent products by enforcing strict standards andfrequently inspecting its suppliers. The corporation participates in a very efficient supplychain network. The corporation also takes advantage of long-term relationships withsuppliers to ensure consistent products. McDonald’s also takes active steps to avoid badproducts...
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...Extended Diploma in Strategic Management and Leadership Unit Title: STRATEGIC SUPPLY CHAIN MANAGEMENT AND LOGISTICS | | Unit aim This unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain Unit introduction This unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains. In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive advantage. Supply chain activities cover everything from product development, sourcing, production and logistics, to the information systems needed to coordinate these activities. Learners will discover that the organisations that make up the supply chain are ‘linked’ through physical and information flows. Physical flows involve the transformation, movement and storage of goods and materials and are the most visible piece of the supply chain. Of equal importance...
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...Business Research Project: Riordan Manufacturing QNT/561 Abstract Riordan Manufacturing is subsidiary of Riordan Industries, Inc., which is a leading global manufacturer of plastic containers, parts, and electrical fans (Apollo Group Inc., 2013). The company attempts to maintain adequate quantities of completed electrical fan units in their stock in order to meet the customer demand, however, its on-time deliveries average only 93% due to an insufficient number of completed fan units. Riordan stocks all the necessary raw materials needed to assemble the electrical fans readily available in their manufacturing plant except for the fan motors, which are fulfilled by an outside supplier. Therefore, Riordan Management is asking why meeting the demand is inconsistent with the current fan motor supplier as manifested by their 93% on-time delivery and claim the company's on-time delivery to increase with new a supplier. In this business research project, Team C will investigate and examine the validity of Riordan Management's claim. Formulation of the Research Problem Managerial decision-making is very crucial in the long-term success and failure of organizations, which ultimately influences a great deal of individuals in both microeconomic and macroeconomic senses. The successes of industry leaders such as Apple, Google, and Amazon and failures of Enron, AIG, as well as the financial meltdown of the 2008 can all be attributed to managerial decision-making that affected many...
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...C H A P T E R Operations and Productivity 1 DISCUSSION QUESTIONS 1. The text suggests four reasons to study OM. We want to understand (1) how people organize themselves for productive enterprise, (2) how goods and services are produced, (3) what operations managers do, and (4) this costly part of our economy and most enterprises. 2. Possible responses include: Adam Smith (work specialization/ division of labor), Charles Babbage (work specialization/ division of labor), Frederick W. Taylor (scientific management), Walter Shewart (statistical sampling and quality control), Henry Ford (moving assembly line), Charles Sorensen (moving assembly line), Frank and Lillian Gilbreth (motion study), Eli Whitney (standardization). 3. See references in the answer to question 2. 4. The actual charts will differ, depending on the specific organization the student chooses to describe. The important thing is for students to recognize that all organizations require, to a greater or lesser extent, (a) the three primary functions of operations, finance/accounting, and marketing; and (b) that the emphasis or detailed breakdown of these functions is dependent on the specific competitive strategy employed by the firm. 5. The answer to this question may be similar to that for question 4. Here, however, the student should be encouraged to utilize a more detailed knowledge of a past employer and indicate on the chart additional information such as the number of persons employed to perform the...
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...reducing investment, entering foreign markets, working more with equity capital, improving efficiency, re-structuring debt (Beaver and Ross, 1999; Laitinen, 2000; Pearce and Michael; 1997; Zehir, 2005). An economic crisis requires some changes to be made in companies´ strategies. The fast food retailers even avoided increasing prices during this economic crisis. While consumers feel insecure in their job and negotiate more about financial matters (Shama, 1978). Despite many companies cutting theirs operational costs or reducing employees, McDonald’s in India planned to increase its headcount and strategically do not cut its cost. Taking advantage from the reducing prices of real estates, McDonalds start to gain more market share. McDonald’s management team believed that the economic crisis gives more opportunities to conduct business aggressively. Exploring the case study for McDonalds – Business Strategy in India, a study approach is to explore the whole picture of a successful this fast good chain’s action and strategy to cope with down turn economy. In other words, this case was about to discusses how McDonald’s managed to buck the trend, its early years and business strategy to get more out of its stores in India. On the same time, how McDonald’s can maintain and improve their performance by adjusting their competitive strategy properly. 2. Introduction McDonald's is the leading global foodservice retailer with more than 32,000 local restaurants serving more...
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...AC 1: Understand the relationship between supply chain management (SCM) and organizational business Objectives 1.1explain the importance of effective supply chain management in achieving organizational objectives 1.2 explain the link between supply chain management and business functions in an organization 1.3 discuss the key drivers forachieving an integrated supplychain strategy in an organization AC 2: Be able to use information technology to optimize supplier relationships in an organization 2.1 evaluate the effectiveness of strategies used by an organization to maintain supplier relationships 2.2 use information technology tocreate strategies to develop anorganization’s relationship with itssuppliers 2.3 develop systems to maintain an organization’s relationship with its suppliers AC 3 : Understand the role of informationtechnology in supply chainmanagement 3.1 assess how informationtechnology could assistintegration of different parts of the supply chain of anorganization 3.2 evaluate how informationtechnology has contributed to themanagement of the supply chainof an organization 3.3 assess the effectiveness ofinformation technology inmanaging the supply chain of anorganization AC 4: Understand the role of logistics andprocurement in supply chain Management 4.1 explain the role of logistics insupply chain management in anorganization 4.2 evaluate procurement practices in an organization 4.3 discuss the factors...
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...SPOTLIGHT ON PRODUCTIVITY Spotlight ARTWORK Artist Name, Artwork Name, year Description of materials, size Name of show if available, location 70 Harvard Business Review May 2011 PHOTOGRAPHY: JORDI PLAT; XAVIER VEILHAN/ARTISTS RIGHTS SOCIETY, NEW YORK HBR.ORG ARTWORK Xavier Veilhan, The Big Mobile, 2004 Metallic structure, 25 spheres in PVC with diameters from 29.5" to 137.8" Exhibition View, 3rd Biennial of Contemporary Art of Valencia The Power Of Small Wins Want to truly engage your workers? Help them see their own progress. by Teresa M. Amabile and Steven J. Kramer SPOTLIGHT ON PRODUCTIVITY WHAT IS THE BEST WAY to drive innovative work inside organizations? Important clues hide in the stories of world-renowned creators. It turns out that ordinary scientists, marketers, programmers, and other unsung knowledge workers, whose jobs require creative productivity every day, have more in common with famous innovators than most managers realize. The workday events that ignite their emotions, fuel their motivation, and trigger their perceptions are fundamentally the same. The Double Helix, James Watson’s 1968 memoir about discovering the structure of DNA, describes the roller coaster of emotions he and Francis Crick experienced through the progress and setbacks of the work that eventually earned them the Nobel Prize. After the excitement of their first attempt to build a DNA model, Watson and Crick noticed some serious flaws. According to Watson, “Our first...
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...BUSINESS STRATEGY (PM1006) DANGOTE GROUP OF COMPANIES This assignment will focus on Dangote group of company, which produce various goods and services/products in Nigeria. Which includes salt, rice, cement, noodles oil and gas,pasta,flour,etc.The name Dangote group of company was laid down in the late 1970s.it started with ALCO international limited. But subsequently the Dangote group of company was incorporated in 1980s into the company and allied matters act. by ALhaji Alake dangote, who is currently the chairman and CEO of the company. when the company was formed, It only focused on cement manufacturing, but with time diversified into many other manufacturing services. “DANGOTE cement Emerges Nigeria Biggest Quoted Company.” By okey Nwankwo. The e-newsletter of the Dangote group.( 2011)Today Dangote group of company has grown to be one of the biggest companies in Africa, because it has its branch almost in all Africa countries, the company grew because of its excellent and quality of its goods and services to its customers. the company has it’s headquarter located in Lagos Nigeria. Dangote is a graduate of business studies from the Al Zahra University Cairo Egypt. Aliko ventured into business in 1977, when the only thing he could produce then was sugar, rice, and cement. But with time and determination he ventured into other business services like salt, noodles, water, telecom, oil and gas, and so many other businesses as well. (DANGOTE,2011)....
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...SUPPLY CHAIN UPPLY HAIN MANAGEMENT ANAGEMENT Report produced for the EC funded project INNOREGIO: dissemination of innovation and knowledge management techniques Sotiris Zigiaris, MSc, BPR engineer by BPR HELLAS SA J ANUARY 2000 1 SUPPLY CHAIN MANAGEMENT Contents 1 Description 1.1 1.1.1 1.1.2 1.1.3 1.1.4 What is the Supply Chain Management (SCM) What is the importance of Supply Chain Management Supply Chain Management Today Supply Chain Management Tomorrow The Supply Chain Management Pipeline 1.2 Objectives of the Supply Chain Management 1.3 Supply Chain principles/ Methodology and Solutions 1.3.1 Supply Chain Principles 1.3.2 Methodology of a Supply Chain Management project-solutions 1.4 Expected results/ benefits 1.4.1 Opportunity areas (examples) 1.4.2 There for the Taking 1.5 Characteristics of firms/ organisations and service providers 2 Application 2.1 Where the technique has been applied 2.1.1 How can Supply Chain Management (SCM) be applied to an organisation? 2.2 2.3 2.4 2.5 Types of firms/ organisations where SCM can be applied Duration and implementation cost of Supply Chain Management Conditions for implementation European organisations supporting the implementation of the method 3 Implementation procedure 3.1 Steps-actions/ phases 3.1.1 Implementing a competitive approach to Warehousing and Distribution 3.2 3.3 Partial techniques and tools included in each...
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...College Given the prominent rise of Social Media, various companies have begun to use electronically generated knowledge (internet chatter) from social media platforms like Twitter, and Facebook to improve their marketing, promotion, and more importantly, customer service. It has become more important to analyze the impact of social media platforms on one of the most important aspects of the company, it’s Supply Chain. Although there are limited findings to the practices that companies have adopted in order to integrate social media into their respective supply chains. In essence, this paper examines and reports on how supply chain can be improved by the impact of social media. Supply Chain Management “is the combination of art and science that goes into improving the way your company finds the raw components it needs to make a product or service, manufactures that product or service and delivers it to customers” (Weaver 2013.). The reason company’s implement a SCM system is to create a faster, more efficient, and lower costing relationship between business partners. The process begins from the conceptual stage of a product or service and continues until market distribution. The Supply Chain consists of suppliers, customers, and other businesses which all work together to build relationships and meet customer demands. This is where social media comes in place. Supply chain holds a special place with the growth of internet and businesses...
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...obr76817_ch01_002-044.indd Page 3 09/09/10 9:50 AM user-f501 CHAPTER 1 207/MHRL043/kno31619_disk1of1/0070131619/kno31619_pagefiles: Management Challenges Business Applications Module I Development Processes Information Technologies Foundation Concepts FOUNDATIONS OF INFORMATION SYSTEMS IN BUSINESS Ch apt er Highligh t s L ea r n i n g O bj ect i v e s Section I Foundation Concepts: Information Systems in Business 1. Understand the concept of a system and how it relates to information systems. 2. Explain why knowledge of information systems is important for business professionals, and identify five areas of information systems knowledge that they need. 3. Give examples to illustrate how the business applications of information systems can support a firm’s business processes, managerial decision making, and strategies for competitive advantage. 4. Provide examples of several major types of information systems from your experiences with business organizations in the real world. 5. Identify several challenges that a business manager might face in managing the successful and ethical development and use of information technology in a business. 6. Provide examples of the components of real world information systems. Illustrate that in an information system, people use hardware, software, data, and networks as resources to perform input, processing, output, storage, and control activities that transform data resources into information...
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...Assignment Brief BTEC Level 7 Diploma in Strategic Management and Leadership (501/1000/7) Learner Name: | Learner Registration Number: | Unit Number: Unit 14 - Strategic Supply ChainManagement and Logistics | Unit Number/Code: D/602/2357 | Credit Value: 15 credits | Guided Learning Hours: 45 | Assessor/Tutor(s) | Internal Verifier(s) | Assignment QA Approval Date: | Date Issued to Learner: | Final Submission Date: | Formative assessment (progress checks) hand in dates. (1)………………………… (2)……………………………… | | Unit AimThis unit provides the learner with the understanding and skills to plan strategies to improve an organisation’s supply chain.Unit introductionThis unit focuses on how the concept of supply chain management and logistics is based on the idea that every product that reaches an end user represents the combined effort of multiple organisations which make up the supply chain and that until recently, most organisations paid attention to only what was happening within their own business. Few organisations understood, much less managed, the entire chain of activities that ultimately delivered products to the final customer. This resulted in ineffective supply chains.In this unit, learners will develop the knowledge that, today, many organisations realise that effective management of supply chain activities can lead to increased customer value and achieve sustainable competitive...
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...until it wasdelivered to the large dairyproducers. 6. 14. SynopsisIt was revealed that officialsknew about the contaminationproblem for months beforeinforming the public.Numerous dairy officials weresent to prison and 2 primarymiddlemen were sentenced todeath. 7. 15. SynopsisStarbucks has now launched anew line of coffees that aregrown by farmers in China andit hopes to bring the product toconsumers worldwide.Worldwide launch is dependenton how fast farmers can ramp-up production to meet demand. 8. 16. SynopsisCould this be the start ofanother issue of Chinesebusinesses cutting corners tomeet demand? 9. 17. Question 1: Explain why the supply chaincan dramatically impact a company? 10. 18. Question 1: Explain why the supplychain can dramatically impact acompany?A supply chain is a system of organizations,people, technology, activities, information andresources involved in moving a product orservice from supplier to customer. 11. 19. Question...
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...Student Handbook 2012 WELCOME TO WAIKATO Welcome to the University of Waikato. I hope you make the most of your time here and the opportunities that will present themselves during the course of your study. You have come to an excellent university that is ranked top in 10 subjects under the Government’s Performance Based Research Fund. We are also internationally connected; we have research connections and student exchanges with some of the world’s top universities. I urge you to consider taking part in these while you are with us. Here at the University of Waikato, you will be taught by lecturers who are leaders in their fields of research and who win national teaching awards. We are proud of our academic quality and the fact that we turn out sought-after graduates who go on to take up important roles in all parts of the world. You will already have noticed our beautiful campus which is set in 68 hectares of gardens, green space and lakes. At the heart of it all is the new Student Centre, which was completed in 2011. With its accessible areas, Library services and multitude of facilities, it is a place for students to study or just gather together and we are very proud of this building. In 2011 we celebrated 10 years of another important building, the Gallagher Academy of Performing Arts. This world-class facility was the vision of a group of driven Waikato people. It quickly became a focal point in the campus and continues to be an important venue for the performing...
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...BCom (Hons) IT Management Management of Information Technologies Projects ------------------------------------------------- Assignment 1 ------------------------------------------------- Case Studies MDCM A & B University of Johannesburg MDCM Inc. (A): IT Strategy Synchronization As a member of the MDCM executive team, given the information in the case study we as a team were tasked to define the overall company strategy, business goals and high level IT objectives. MDCM Inc. corporate strategy is to run the company under one single brand across all its subsidiaries geographically based. The company needs to boosts it profits by increasing productivity, to solve this requirement IT Systems and the implementation thereof needs to be addressed. This is due to current lack in forecasting, scheduling, inventory and supply chain problems. We need to match/ align the IT objectives with the company strategy. We wants to be a market leader in the medical product manufacturing industry and we want to increase our market share. We need to reduce internal costs by identifying functional areas where IT can be applied to assist in reducing costs, i.e. IT systems will replace some of the workforce. The risk here is that currently we have so many different / complex systems in place that that also leads to higher admin costs. Not all of the staff understands all the systems. This leads to previously mentioned lack in forecasting, scheduling, inventory and supply chain...
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