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Sustainability of Competitive Advantage at Zara

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1. Imitation – Zara faces a LOW threat of being imitated. Competitors could potentially imitate the quick response system and adapt their production line to trends in the market. Imitation is feasible, however Zara’s advantage comes from being a pioneer in the quick response system. At the time of the case competitors such as: H&M follow a different strategy. H&M produces cheap via outsourcing, ahead of time taking advantage of economies of scale. Zara is currently at the frontier of quick fashion, so it will be challenging for competitors to imitate it.
2. Substitution –Zara faces LOW threat from substitutes, because there are literally no substitutes for clothes. There should always be demand for clothes, because clothes do not have infinite lifetime and fashion changes each season helping creating high demand. WTP is thus not endangered,
3. Slack - Zara faces a MEDIUM threat from holdup. Due to being part of large conglomerate: Inditex it may become a victim of inefficient management. Also, as Zara continue to grow, it will not be able to benefit from its advantages: the central logistics and vertically integrated supply may lead to increase in costs: shipments from Spain to other continents may increase costs and lower WTP.
4. Holdup – Zara faces a LOW threat from holdup because it would be difficult for suppliers to extract value from Zara (there are many suppliers from which Zara can choose from). Furthermore, Zara owns most of it supply chain so it does not need to rely on external players extracting value from it.
Due to Zara’s fast inventory turnover, items can be bought for a short period of time, therefore buyers feel pressure to purchase Zara right away. This reduces bargaining power of buyers and allows for maintaining high WTP.

Overall, Zara should maintain

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