...ASSIGNMENT 3 I. What should you prepare for this assignment? 1. In this assignment, your team will act as a consultancy company which provide solutions to your client’s communicative problems. 2. After picking your scenario, you will study it, together with your client’s objectives, and the communicative problems in each scenario. 3. You will then begin to develop your solution(s) and/or product for your client’s case, prepare and rehearse a presentation to persuade your client to agree with your solution(s). II. Requirements 1. Type: Group work 5-6 students 2. Topic: Solution(s) for client’s communicative problem. 3. Presentation length: 12 minutes (Be concise and precise! One minus point for each minute late) 4. Presenting schedule: Class meeting No. 11 5. Expectation: All students are required to present a part in the presentation. Please be notice that teamwork is very important. III. Scenarios 1. FV Hospital is facing a big problem. Though it considers itself one of the most diversified hospitals in HCMC, it had found that a number of patients are unhappy with their services due to cultural barriers. The hospital has doctors and nurses from many countries, including Germany, France, Australia, China, Japan, Korea, and US. It patients, are mostly of Vietnamese. Patients and providers are frustrated for several reasons, such as: * Language and ethnocentric barrier - Many patients speak little or no English. ...
Words: 1027 - Pages: 5
...With his successful childhood and high school career, his college life acted as a stepping stone into his career. From the start of his life, Eric has shown passion for music. Born in Reno, Nevada on January 2nd, 1970, Eric Whitacre started playing around on the piano as a child (“Eric Whitacre- Composer Biography”). Because he started studying the piano, he joined a junior high marching band and played in a techno-pop band with aspirations of becoming a rock star (Camphouse). Playing the piano at such a young age created a dream for Eric about becoming a well-known rock star. Throughout his high school career, his life continued to revolve around music. Eric Whitacre participated in the Douglas High School band in Minden, Nevada (“Eric...
Words: 2337 - Pages: 10
...Minnie Mouse Research two corporations that have had different outcomes (one successful and one unsuccessful) with their diversification strategies. Compare and contrast each corporation’s diversification strategy and evaluate the reasons for each one’s success or failure in the venture. Compare and contrast the two businesses—core business, their size, financials, global presence, use of e-business (marketing, sales, etc.). A great example of companies that utilized completely opposite paths in the business world is Wal-Mart and Kmart. Recently, Kmart is on an endless downhill spiral while Wal-Mart has risen to the top of the retail industry and is their financial strength is strong. Wal-Mart is the largest business enterprise in the world as well as the nation’s biggest employer and the number one retailer in the U.S. There are over 5000 Wal-Mart stores and they report sales over three-hundred billion dollars. Two million people are employed by Wal-Mart in twenty-eight countries in the world. Fortune magazine’s 2010 Most Admired Companies Survey ranks Wal-Mart among the top ten retailers. Kmart is now the #3 discount retailer behind Wal-Mart and Target. There are 1,300 Kmart stores located in 49 US States as well as Puerto Rico, Guam, and the US Virgin Islands. Compare and contrast their outcomes (one successful, one unsuccessful). Kmart and Wal-Mart both began in 1962 and they both sold the same products. The difference...
Words: 1410 - Pages: 6
...industry and is best known for its performance and luxury vehicles. BMW is the ultimate driving machine. While BMW celebrates its successes, the company remains humble and recognizes that things can go wrong. In 1959 the company nearly went bankrupt after it badly misjudged the market trends of the era. The company would not be here today if it did not receive a bailout from a wealthy German family and the continued support of their workforce. This served as a pivotal point in BMW’s history that would drive the company’s performance. As a part of the on-boarding orientation training BMW makes a point to share the story of 1959 with each new plant associate. From day one BMW employees understand the vision, mission, and goals of the company; this in turn creates a sense of placement for the employee within the company. Employees are not only armed with the training and knowledge they will need to be successful at BMW but know how they have and continue to impact the company. The Culture & Leadership BMW has created a workplace that embraces an entrepreneurial culture. BMW believes that there are always better solutions and everyone in the company is expected to help find those solutions. BMW also recognizes that “ninety-nine percent of all leadership occurs not from the top of the organization but from the middle of an organization,” (Maxwell, J., 2005). Because of this belief, BMW utilizes a management system that is progressive, flat, and flexible. This management style has...
Words: 1192 - Pages: 5
...1. Introduction According to Bruce Henderson, one of the early writers on business strategy, organizations, like organisms, must adapt or die and it is perhaps even more poignant today. (Conner & Clawson, 2012). There are many benefits from creating the learning culture like trust and open communication, retention of customers, improved problem solving, a customer-service orientation and Improve collaboration in the organization (Abudi, November 17th, 2009). According to the (Maccoby, May-June, 2003), that is seven rule to create learning culture: 1. Describe the purpose of the work you and the team are doing. What are you trying to achieve? Who are your potential customers and how will you create value for them? 2. Clarify roles and responsibilities 3. Make sure managers and subordinates understand each other’s personality. 4. Communicate and facilitate communication 5. Managers need to create trust by treating people fairly 6. Make evaluation a continuous and honest dialogue rather than a bureaucratic process 7. Developing the cultural context in which supervisors can practice the other six rules. 2. Company Background Sushi King first opened since 1995, pioneering a new era of Japanese cuisine in Malaysia with unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept (king, 2011). Sushi King offering a wide variety of sushi along with an expansive menu of other Japanese food at affordable prices...
Words: 2640 - Pages: 11
...splitting, or fission, of the nuclei of such heavy elements as plutonium or uranium. (Encyclopædia Britannica, 2016) This catastrophic bomb was used twice during World War II. On August 6, 1945, the United States dropped its first atomic bomb on the city of Hiroshima, Japan. The bomb was known as "Little Boy", a uranium gun-type bomb that exploded with about thirteen kilotons of force. Three days after the United States dropped an atomic bomb on Hiroshima, a second atomic bomb was dropped on Nagasaki, Japan, on August 9, a twenty one kiloton plutonium device known as "Fat Man.”(Atomic Heritage Foundation, 2012) This paper will discuss the creation and use of the first two atomic bombs. Early in 1939, German physicists had learned the secrets of splitting a uranium atom. Fears soon spread over the possibility of Nazi scientists utilizing that energy to produce a bomb capable of unspeakable destruction. Scientists Albert Einstein, who fled Nazi persecution, and Enrico Fermi, who escaped Fascist Italy, were now living in the United States. They agreed that President Franklin Roosevelt, must be informed of the dangers of atomic technology in the hands of the Axis powers. In late 1941, the American started to design and build an atomic bomb, which later received its code name, the Manhattan Project, which was named after one of the initial sites of research, Columbia University in Manhattan, New York. Nuclear facilities were built at Oak Ridge, Tennessee and Hanford, Washington...
Words: 1203 - Pages: 5
...Driving Employee Retention Through Engagement Georgina Shores Florida State College at Jacksonville One of the key topics in Human Resources today is employee retention. Retention is defined by businessdictionary.com as “an effort by a business to maintain a working environment which supports current staff in remaining with the company.” (Business Dictionary, 2013) In today’s business world, the cost of hiring and training new employees is high. It is essential to an organization’s bottom line to attempt to keep quality, valued employees happy and employed in order to keep turnover rates down. Retention is a theme that should be kept in mind from the point of hire. There are several drivers of employee retention that should be looked at when discussing the topic. Employee engagement, satisfaction or dissatisfaction with management, unrealistic employee expectations of the job upon hire, compensation issues and advancement issues are just a few that all factor in to whether or not an employee decides to stay or to seek other employment elsewhere. In the course of this paper I will examine each of these topics and what an organization can do to decrease turnover rates within. Employee engagement is defined by investopedia.com as “the level of enthusiasm and dedication a worker feels toward his or her job.” (Business Dictionary, 2013) An employee that is engaged is his or her work is more productive in day to day tasks and is more likely to take a personal interest...
Words: 2302 - Pages: 10
...Southwest is the fourth largest airline in the USA in terms of domestic passenger miles flown. Why is Southwest successful and the other airlines in the USA are not? There are many different reasons but I listed a couple below: • Southwest's unique culture, called "goofiness" by some individuals, keeps the morale of its employees high • Southwest is very serious about keeping its costs down • Southwest's employees have never gone out on strike • Southwest leads the industry in on-time performance • Through 2002, Southwest's stock price increased 29 per cent per annum for the preceding ten-year period. Southwest's business strategy is to be the low cost provider with frequent service and no frills to customers who drive most of the time instead of flying. Southwest's average trip is less than 500 miles and is 50 per cent less in length than its major competitors. Southwest devotes significant monies to training and development. Each major work area has its own training department –mechanics, in-flight activities, customer service, operations and reservations. Even though Southwest is the most unionized airline, their work environment is free of rigid rules. According to Herb Kelleher, the genesis of the Southwest culture was created in 1971 - the first year of operation for Southwest. Southwest was encountering cash flow difficulties in its first year of operation. Mr. Kelleher and his management team faced the dilemma of either selling planes or laying off people to save...
Words: 919 - Pages: 4
...management, if not improve it. Because he has much more experience in the corporate world, he has seen management strategies succeed and fail. Thus, Mistretta should be that much more able to choose the right strategy for the Greyston Bakery. Companies that portray a greater interest in their communities are typically more popular in the corporate world. Greyston Bakery has managed to not only help its customers but also its employees. What is so attractive about this bakery is that it genuinely cares about its employees. Its creed even states “We don’t hire people to make brownies. We make brownies to hire people.” This statement is proof that their company cares about more than just food production. Another reason why Greyston has been so successful is because of the benefits it offers. First off, most employees who work at the company are individuals who have been “written off” by society. In other words, they have had difficulty finding jobs because they have either...
Words: 791 - Pages: 4
...the information given but in your own words, explain what approaches to recruiting might be best suited for Apple’s talent acquisition. As Apple prides itself on secrecy and having a high degree of control they would have to create an environment where the employees that they hire undergo through a series of background checks to ensure that they are ethical and moral and that once they are hired by Apple that they would not go to their competitors to disclose any of the trade secrets that make Apple one of the top technology companies in the world. Apple can use the LinkedIn networking site to study candidates past work history and their previous job performance since one of the best predictors of performance is to study the candidate’s past work history. They should look for candidate’s who have an impeccable track record. (Noe, Hollenbeck, Gerhart, Wright 2011, p. 153). • Describe the recruiter traits and behaviors that would lead to the most successful recruiting campaign for Apple. Apple can use teams instead of just using one individual recruiter. This would be a more useful approach since with a team there would be less subjective experiences and it would reduce the effect of biases. Apple should use recruiters who embody the company values and ideals. Apple prides itself on innovation, creativity and thinking outside of the box and they should hire recruiters who most closely embody those ideals. (Noe, Hollenbeck...
Words: 779 - Pages: 4
...MN Real Estate Service Corporation Talent Management MN Real Estate Service Corporation “Success in business is all about patience and hard work and working hard will be easy if you have a vision, clear goals, and are passionate with what you do” (Isidro, 2012). MRESC needs to get a vision and clear goals in their company to really strive in the coming years. Having a successful business is hard and managing that business is even harder. Some people can argue it would be their product or service, but ultimately it’s a company’s employees that propel a business forward. Hiring and retaining people depends on a number of things and once a company reaches a certain point they will have to expand to accommodate new people. Growth for any business or company or business is a good thing, however growth can cause a number of problems. “Physical expansion isn't always the best growth answer without careful research, planning and number-planning” (Spaeder, 2004). Minnesota House Real Estate Corporation (MRESC) has been steadily growing over the past 20 years and it’s now at a point when there need to be some significant changes made. Located in Minnesota they have been providing a service to just Minnesota but as new requests for their service come in they might have to expand to the neighboring states as well as moving to a more central location. Making a physical move with a business can be tricky in any situation but there are things that the management team needs...
Words: 2379 - Pages: 10
... | |In this text, authors Blanchard and Hersey address workplace behaviors and how leaders can recognize and either reinforce or redirect specific| |types of employee conduct. They also discuss a variety of motivations behind certain behaviors, such as social mores, individual needs, and | |peer influence. Understanding why employees respond well or poorly within the workplace is critical to managing both human resources and in | |pursuing the goals of the organization. Blanchard and Hersey are both recognized leaders in management theory, with numerous books, articles, | |training programs, and trade publications to their credit, both as a team and separately. The first release of this text was in 1969, yet | |nearly all of the principles introduced are still a core part of management and organization behavior training today. This source supports the| |point from the thesis of how effective leader should understand the organization to accomplish the goals of the organization. | |Bruce, A. & Pepitone, J.S. (1999). Motivating...
Words: 2240 - Pages: 9
...LETTRR OF TRANSMITTAL 17TH DECEMBER, 2012. TO Dr.A.K.M.Helal ul zaman Director of MBA program Faculty of Business ASA University Bangladesh. Subject: Women Entrepreneurship A study on some selected Boutique Business in Chittagong. Dear Sir, This is a great honor for us to hand you the report about Women Entrepreneurship: A study of some selected Boutique business in Chittagong, completed on different boutique house belongs to women’s. However, we have tried to attain practical knowledge of entrepreneurship. We have learned the practical experience of entrepreneurs and achieved some theoretical knowledge about it. We also find out the present situation of the women entrepreneurs and recommend the future steps that must be taken by Govt. for the improvement of women entrepreneurs. We appreciate having worked under you and to complete the report under your course teacher. Sincerely Yours, Name | Signature | Masudur Rahman | | Raihanul Islam | | Md.Hediatul Islam | | Md.Habibuzzaman | | Md.Tanvir Reza | Bachelor of Business Administration (B.B.A) Batch: 10th (A) ACKNOWLEDGEMENT Preparing a report requires a number of people’s contribution. The group members of “Proactive” do their part efficiently. We would like to recognize just a few people who contributed to this report. We would like to express our gratitude to all those who gave us the possibility to complete the report. We are highly obliged...
Words: 7802 - Pages: 32
...When I enter college in a couple of years, I will likely have the resemblance of an adolescent's morality. In contrast, to the pre-collegiate world, graduation from a successful college experience will mark my moral reform by exhibiting the moral consciousness of an adult. The moral principles of human beings exist in continual development with the person; therefore, my maturity level signifies how my moral values critically influence my standpoint on personal success. According to the Writing Program Administrators Council's “Framework for Success in Postsecondary Writing,” responsibility and engagement are two of eight habits of mind that are essential to be “critical for college success” (2011). I definitely agree with the Writing Program Administrators Council, especially with improvement in the responsibility aspect of a human being. The final partition of college success, to me, consists of nurturing main moral principles, like responsibility, in order to be compared to the outside world where scholars constantly prepare to arrive at one day. “Top 10 Secrets of College Success,” by Lynn F. Jacobs and Jeremy S. Hyman, tip seven clearly supports my point on responsibility and involvement by claiming that the reader should “take each test three times” (2010). Although it may not seem viable or reasonable to take a test three times, before, during, and...
Words: 1241 - Pages: 5
...Strategic Plan Drew Luke University of Phoenix STR/581 – Strategic Planning & Implementation Paul Sam December 9, 2010 Week 6 Table of Contents Executive Summary Page 3 Company Background Page 3 - 5 Environmental Scan Page 5 - 11 Organizational Strategy Page 11 - 14 Implementation Plan Page 14 - 16 Risk Management Plan Page 16 - 17 Strategic Plan This paper will compile the various assignments from previous weeks to establish a completed strategic plan. An executive summary will be provided, along with the company’s background, mission, vision, and value statements. Additionally the previously constructed environmental scan will be further illustrated. The selected business strategy will be discussed. The final components of this plan will include the implementation and risk management plan. As previously mentioned the company being discussed is that of “Dreamz” a wedding planning business. Executive Summary The report following this summary is that of a strategic plan for “Dreamz” a wedding consulting firm. The company’s core values are based around taking a clients dream and making a reality, and to do all the work so they can enjoy the party. “Dreamz” is designed to meet with clients to discuss what they consider to be their dream wedding. Based on this meeting the consultant will begin to pull resources from the various vendors which “Dreamz” has partnered with. Once the package has been pulled together the complete...
Words: 4909 - Pages: 20