...Introduction Information and communication technologies (ICT) refer to several forms of information exchange between two or more computers through any of the several methods of interconnection. These technologies provide speedy, inexpensive and convenient means of communication. The adoption of these technologies in many countries by different sectors of the economy have been found to have direct positive impact on the organizations's efficiency and have led to more rapid acceleration of development in these countries. In Nigeria, however, preliminary investigations show that only a few organizations in the economy have adopted the ICTs, but there has not been formal study to determine the level of adoption and impact on the efficiency of the organizations and the consequent effect on the nation's economy. This study, is therefore, designed to determine the level of adoption in the Nigerian organizations, and the impact on the operations of these organizations as well as investigating the factors responsible for the present level of adoption of these technologies in the organizations. Globalization of the social economy will further increase during the 21st century. The mission of international air transportation will become more important, and all airports around the world will have a significant role to play. Furthermore, it is predicted that air transportation demand in the world will double over the next 15 years. In the meantime, since the September 11, 2001 terrorist attacks...
Words: 4661 - Pages: 19
...Information & Management 41 (2004) 805–825 eAirlines: strategic and tactical use of ICTs in the airline industry Dimitrios Buhalis* Centre for eTourism Research (CeTR), School of Management, University of Surrey, Guildford, England GU2 7XH, UK Received 16 June 2002; received in revised form 26 April 2003; accepted 6 August 2003 Available online 13 November 2003 Abstract Information Communication Technologies (ICTs) have revolutionised the entire business world. The airline industry in particular has fostered a dependency on technology for their operational and strategic management. Airlines were early adopters of ICTs and have a long history of technological innovation, in comparison to many other travel and tourism businesses. This paper discusses comprehensive research, including exploratory research with airline executives, using qualitative methods to examine the use of ICTs in the contemporary airline industry and to discuss recent developments in the industry. The work demonstrated that the airline industry was using the Internet to improve its distribution strategy and reduce costs; it also used Intranets and internal systems to develop tactical and strategic management. In addition, Extranets were being gradually used for communicating with partners and to support business-to-business (B2B) relationships. The effort demonstrated that ICTs will be critical for the strategic and operational management of airlines and will directly affect the future competitiveness...
Words: 11986 - Pages: 48
...Sector Report No. 8 / 2006 ICT and e-Business in the Tourism Industry ICT adoption and e-business activity in 2006 European Commission Tourism About e-Business W@tch and this report The European Commission, Enterprise & Industry Directorate General, launched the e-Business W@tch to monitor the growing maturity of electronic business across different sectors of the economy in the enlarged European Union, EEA and Accession countries. Since January 2002, the e-Business W@tch has analysed e-business developments and impacts in manufacturing, construction, financial and service sectors. All results are available on the internet and can be accessed or ordered via the Europa server or directly at the e-Business W@tch website (http://ec.europa.eu/comm/enterprise/ict/policy/watch/index.htm, www.ebusiness-watch.org). This document is a sector study by e-Business W@tch, focusing on the tourism industry. Its objective is to describe how companies in this industry use ICT for conducting business, to assess the impact of this development for firms and for the industry as a whole, and to indicate possible implications for policy. Analysis is based on literature, interviews, case studies and a survey among decision-makers in European enterprises from the tourism industry about the ICT use of their company. Disclaimer Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use which might be made of the following information...
Words: 80447 - Pages: 322
...1.0 INTRODUCTION 1.0 Introduction 1.1 Overview 1.1.1 Airline industry The airline industry is one of the fastest-changing industry sectors in the world today. That said, compared to other industries the airline industry has a relatively short history to look back at. While it is rather an impossible task to point to the exact date which could signal the starting line for the airline business, it could be said that the history of aviation in general started with the Wright brothers’ success in conducting powered air flights in 1903 (Sheehan & Oclott, 2003). A German general and aircraft manufacturer Count Zeppelin was the first business man to found an airline six years after the first manned flight by the Wright brothers. On the 16th...
Words: 3484 - Pages: 14
...SUSTAINABILITY AT TELSTRA Bigger Picture 2014 Sustainability Report Sustainability at Telstra Contents CONTENTS About us Chairman and CEO message Sustainability scorecard Sustainability highlights Our approach Strategy infographic 03 04 05 06 07 08 Stakeholder engagement Key issues 09 10 11 Click on page links Transparency and accountability Bigger Picture 2014 Sustainability Report 2 Sustainability at Telstra About us ABOUT US Our business Telstra is Australia’s leading telecommunications and information services company, offering a full range of communications services and competing in all telecommunications markets. We employ close to 32,000 people directly, facilitate access to more than 1,900 points of presence across the globe and have one of Australia’s largest shareholder bases, with 1.4 million shareholders. We have a diverse range of customers, including consumers, small business, large enterprises and government organisations, and we strive to put them at the centre of everything we do. In Australia, our services are offered through 362 Telstrabranded retail stores, 90 Telstra Business Centres, 127 Telstra business and enterprise partners and are distributed by over 15,000 retail points of presence managed by our partners. In Australia we provide 16 million mobile services, 7.5 million fixed voice services and 3.7 million fixed data services. Telstra’s international businesses...
Words: 3685 - Pages: 15
...in Tourism Management A review of innovation research in tourism Anne-Mette Hjalager University of Southern Denmark, Niels Bohrsvej 9-10, DK-6700 Esbjerg, Denmark a r t i c l e i n f o Article history: Received 27 January 2009 Accepted 31 August 2009 Keywords: Innovation Innovation systems Knowledge Clusters Policy a b s t r a c t Over the past two decades, there has been increasing focus on the topic of innovation in tourism. This article reviews the research contributions. Various categories of innovation – product, process, managerial, marketing and institutional – are addressed. Important determinants of innovation are acknowledged, including the role of entrepreneurship, technology push and the existence of territorial industry clusters. Representation of knowledge is also identified as a critical factor for both the occurrence and nature of innovations. The review reveals that there is still only limited systematic and comparable empirical evidence of the level of innovative activities and their impacts and wider implications for destinations and national economies. An agenda for future research is emerging, suggesting that there is quest for both formal quantification and for qualitative studies of the foundations, processes, implications and policies of innovation in tourism. Ó 2009 Elsevier Ltd. All rights reserved. 1. Introduction Throughout history, tourism has been a phenomenon characterized by immense innovativeness. Books and articles have drawn attention...
Words: 13279 - Pages: 54
...Salah Abdel Rehim 10200210 12/21/2014 Presented to: Dr. Azza El Sharabasy Course: Economic Development Presented to: Dr. Azza El Sharabasy Course: Economic Development Table of contents * Introduction * Literature review * Africa’s infrastructure endowment * Ways of financing infrastructure * Impact of Infrastructure on Economic Growth. * Conclusions and recommendations * References Introduction * Generally, a consensus has developed that, under the right circumstances, infrastructure evolution can play a major role in improving growth and equity-and, through those two channels, help to eradicate poverty. * However, in spite of this acknowledged aspects and their importance, sub Saharan Africa “SSA” falls behind other regions in infrastructure services and its quality, and this gap is increasing over time. * This is intensely showed in the energy sector, with around 800 million population, the 48 sub Saharan Africa countries produce all together about as much power as Spain, which has only 5.5% of the population of the SSA countries. * Investment in maintaining the current infrastructure is also lagging behind, leaving many African countries with deteriorated and inefficient infrastructure services; conditionally poor roads, railways, ports and weak information and communication technology services. * The depressing situation of infrastructure deficiencies is also combined with the unpredicted...
Words: 2755 - Pages: 12
...MANAGEMENT INFORMATION SYSTEM IN AGRO-INDUSTRY | COURSE ID: MIS105SECTION: 2 | PREPARED FOR:ASHIK IMRAN KHAN | PREPARED BY-NAME: EMRAN SAYEEDID: 1130833030NAME: CHOWDHURY SAIMA TABASSUMID: 1210194020NAME: MONOLOVA SAMARUKHID: 1210368630NAME: SHOAIB AHMEDID: 1210009030NAME: NISHAT TASNEM EASHAID: 1211168020 | * ABSTRACT- 4 * CONCEPT OF MIS- 4 * FIELD OF MIS DEALS WITH- 4 * AGRICULTURE- 6 * AGRO-SOCIETY AROUD THE GLOBE- 7 * PERSPECTIVE FROM BANGLADESH- 8 * MIS IN AGRICULTURE- 10 * MANAGEMENT IFORMATION SYSTEM IN ACTION- 11 * AGRICULTURE, MIS AND BANGLADESH- 22 * AGRO-SOCIETY OFBANGLADESH BELONGS TO- 23 * CHALLENGES FACED BY AGRO-INDUSTRY OF BANGLADESH- 24 * POSSIBILITIES FROM AGRO-INDUSTRY OF BANGLADESH- 25 * THE GOALS THAT BANGLADESH GOVERNMENT SHOULD ACHIEVE TO DEVELOP ITS ECONOMY AND AGRO-INDUSTRY- 25 * AND WITH MIS- 25 * USING MIS IN AGRO-INDUSTRY MARKETING- 26 * LASTLY- 27 INDEX ACKNOWLEDGEMENT NAME: EMRAN SAYEED NAME: CHOWDHURY SAIMA TABASSUM NAME: MONOLOVA SAMARUKH NAME: SHOAIB AHMED NAME: NISHAT TASNEM EASHA ABSTRACT We are reporting on...
Words: 4985 - Pages: 20
...Question 1 Discuss three major drivers that motivate organizations to introduce green IT initiatives. The idea of green technology has been around for many years following the trend of green movement which has been raising its hype over the past decade. Green IT refers to the study and practice of using computers and IT resources in a more efficient and environmentally responsible way (McCabe, 2009). It focuses on reducing the environmental impact of industrial processes and innovative technologies caused by the Earth’s growing population. Mainly this means creating fully recyclable products, reducing pollution, proposing alternative technologies in various fields, and creating a center of economic activity around technologies that benefit the environment (Gingichashvili, 2007). Molla (2008) identified three generic forces that can influence the adoption of Green IT — economic forces, regulatory forces, and ethical forces. Economic forces refer to the need for pursuing internal efficiency and market performance (Molla, et al., 2009). A research reveals that cost is the overriding factor for 70% of small businesses IT decision makers to invest in green technologies (Silcock, 2010). Green technology offers the same functionality as traditional technology, and for much the same up-front price. However, it also adds a host of additional benefits in terms of costs, technology and its influence on the organization. For example, green networking switches use less energy and so generate...
Words: 4333 - Pages: 18
...globalisation not only includes opening up of world trade, development of advanced means of communication, internationalisation of financial markets, growing importance of MNC’s, population migrations and more generally increased mobility of persons, goods, capital, data and ideas but also infections, diseases and pollution. The term globalization refers to the integration of economies of the world through uninhibited trade and financial flows, as also through mutual exchange of technology and knowledge. Ideally, it also contains free inter-country movement of labour. The United Nations Economic and Social Commission for Western Asia defines globalization as: "a widely-used term that can be defined in a number of different ways. When used in an economic context, it refers to the reduction and removal of barriers between national borders in order to facilitate the flow of goods, capital, services and labour... although considerable barriers remain to the flow of labour... Globalization is not a new phenomenon. It began towards the end of the nineteenth century, but it slowed down during the period from the start of the first World War until the third quarter of the twentieth century. This slowdown can be attributed to the inward-looking policies pursued by a number of countries in order to protect their respective industries... however, the pace of globalization picked up rapidly during the fourth quarter of the twentieth century. INDIAN ECONOMY: Indian economy had experienced...
Words: 1807 - Pages: 8
...BEXIMCO comprises of five publicly listed companies and sixteen private companies. The Group turnover in 2008 was BDT 18.5 billion. BEXIMCO employs 35,000 people and has 230,000 shareholders. BEXIMCOs shares constitute 4.84% of the market capitalization of DSE History of BEXIMCO: Since independence Bangladesh has come a long way, and the Beximco Group of Companies is honored to have had a role in the development of its parent nation. The Group has worked with a simple philosophy; identify an important need and then do everything possible to successfully satiate that need, in a manner which best facilitates the well being of the nation. As a result Beximco has focused on those industries which give Bangladesh a competitive advantage in the global market place in many cases creating the industries for the first time in the region. Throughout its four and a half decade journey the Group has been one of the leading innovators in the country. Presently Beximco Group comprises twenty one companies of which five are listed with the Dhaka Stock Exchange employing over 35,000 personnel and is the largest private sector industrial conglomerate in the nation. . In the course of its growth, it has created industrial and management capabilities that will serve the country for generations to come. It was the first local conglomerate to embrace an international corporate structure which is the foundation of its success. BEXIMCO's industrial businesses include jute, textiles, basic chemicals...
Words: 2430 - Pages: 10
...Consulting project in Strategy and Organization 2014 Autumn 2014 Authors Carolyne Kako Alexander Kanani Roland Kassemeier Petteri Kivelä Lennart Kuhrt Francesco Licitra Supervisor: Björn Trägårdh 2 Table of Contents 1. Introduction ........................................................................................................................................ 3 2. Conceptual overview .......................................................................................................................... 3 3. Methodology ....................................................................................................................................... 3 4. Findings ............................................................................................................................................... 4 4.1 Who are we? ................................................................................................................................. 4 4.2. Upframing .................................................................................................................................... 5 4.2.1 Value Constellation ................................................................................................................ 5 4.2.2 Alternative value constellations............................................................................................. 5 4.2.3 Competitors ...................................................
Words: 5586 - Pages: 23
...ELECTRICAL & COMPUTER FACULTY OF ENGINEERING VACATION INTERNSHIP REPORT Name of Student: ____Hou Liwen ___ Matric No. _A0105595B __ Course/Year/Training Period: ___Electrical Engineering/2014/12/5-1/8 Student’s Email Address: __A0105595@NUS.EDU.SG Name of Mentor: __Chen Zhi Ning_____ Name of Company: __Surbana Technologies Pte Ltd _____ ______ 1 Vacation Internship Report 2 AT Surbana Technologies Pte. Ltd. Reporting Period: 23/06/2014-01/08/2014 Submitted by: Hou Liwen A0105595B Dept/Year of Studies Department of Electrical and Computer Engineering The National University of Singapore 2014 2 TABLE OF CONTENTS Page ACKNOWLEDGMENTS I INTRODUCTION II THE TRAINING ASSIGNMENTS III CONCLUSION Student Feedback form Student Log Sheet VIP Report Clearance Form 4 5 6 23 24 26 27 3 ACKNOWLEDGMENTS The vacation internship program is a golden opportunity for learning and self-development. I consider myself very lucky and honored to have such a wonderful opportunity to be an intern at Surbana Technologies Pte. Ltd and have so many helpful knowledgeable people lead me through in completion of my internship program. I wish to express my indebted gratitude and special thanks to Mr Louis Tay who in spite of being extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out my internship at his esteemed organization. I do not know where I would be without him. I also...
Words: 5334 - Pages: 22
...Faculty: School of Management and Governance Education: Industrial Engineering & Management Drienerlolaan 5 7522 NB Enschede www.mb.utwente.nl Supervisor: Dr. K. (Kasia) Zalewska‐Kurek Co‐reader: Dr. J. (Joris) M.J. Heuven Mensink Capital B.V. World Trade Center Amsterdam A Tower – Level 5 Strawinskylaan 509 1077 XX Amsterdam www.mensinkcapital.nl Principal: Drs. H. (Hugo) J.T. Mensink Author: L. (Leon) E. van der Heijden Willem‐Alexanderstraat 39 7511 KJ Enschede l.e.vanderheijden@student.utwente.nl Frontpage: Smith, Alan (2009). The Movement. www.businessmodelgeneration.com Management summary The travel industry is one of the largest and also one of the fastest changing industries in the World. The emergence of the internet has radically changed the way business is conducted throughout the industry. This research focuses on a Dutch tour operator which is having trouble adjusting to the fast changing business environment. This tour operator did not make the transition to online direct selling but still sells its products via retail partners only. Due to fierce competition of online niche players, who do not have high overhead costs and a large back‐office, profit margins are under pressure and sales are declining. The tour operator has specialized itself in long haul traveling, which means fly‐hotel vacation trips outside of Europe. This market segment is shrinking because of ...
Words: 27366 - Pages: 110
...report series present data and its analysis, meta-studies and conceptual studies, and are considered to be of value to industry, government and researchers. Unlike the Sustainable Tourism Cooperative Research Centre’s Monograph series, these reports have not been subjected to an external peer review process. As such, the scientific accuracy and merit of the research reported here is the responsibility of the authors, who should be contacted for clarification of any content. Author contact details are at the back of this report. National Library of Australia Cataloguing in Publication Data Dwyer, Larry. Megatrends underpinning tourism to 2020: analysis of key drivers for change. Bibliography. ISBN 9781920965525. 1. Tourism - Economic aspects - Australia. 2. Tourism - Social aspects - Australia. 3. Tourism - Political aspects - Australia. 4. Tourism - Environmental aspects - Australia. 5. Tourism - Australia. I. Cooperative Research Centre for Sustainable Tourism. II. Title. 338.47910994 Copyright © CRC for Sustainable Tourism Pty Ltd 2008 All rights reserved. Apart from fair dealing for the purposes of study, research, criticism or review as permitted under the Copyright Act, no part of this book may be reproduced by any process without written permission from the publisher. Any enquiries should be directed to: General Manager Communications & Industry Extension, Amber Brown [amber.brown@crctourism.com.au] or Publishing Manager, Brooke Pickering [brooke.pickering@crctourism...
Words: 40109 - Pages: 161