...12345678 STUDENT EMAIL: A.Student@student.curtin.edu.au TUTOR: Chris Bright TUTORIAL TIME: Friday 10-12 COMPANY: Telstra WORD COUNT: 1999 (excluding references) A. Student DIRECTOR OF CORPORATE COMMUNICATIONS TELSTRA CORPORATION OCTOBER 7 2014 OUR COMMITMENT As one of Australia’s leading telecommunications companies, with over 36 000 employees and the country’s most extensive mobile network, we at Telstra believe it is our duty to set the standard of corporate social responsibility, both in our industry and beyond. We are proud signatories of the United Nations Global Compact and endeavour to continually maintain, improve and expand our CSR programs to adhere to the Compact’s principles and fulfil the social contract we hold with our stakeholders. OBJECTIVES In this submission we will put forward our recommendations for obtaining compliance with the Global Compact principles two and seven. We will also outline our current efforts in these areas, proposed benchmarks, and the impact our recommendations will have on the stakeholders of companies that choose to implement them. PRINCIPLE 2 “Business should make sure that they are not complicit in human rights abuses.” – UN 2014 | PRINCIPLE 7 “Businesses should support a precautionary approach to environmental challenges.” – UN 2014 | LOCAL NETWORK SUBMISSION | TELSTRA CORP | 3 Through this submission we hope to encourage other Australian companies to take a proactive approach to CSR...
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...TAKING LEADERSHIP IN A DIGITAL ECONOMY BY TELSTRA CORPORATION LIMITED AND DELOITTE DIGITAL November 2012 deloittedigital.com.au telstra.com A NOTE FROM DAVID Consumers and businesses are rapidly embracing digital technology and this is redefining the traditional transaction model. We now have a new generation of globally connected consumers and businesses who behave very differently – and we must all adapt to these changes and take advantage of the new opportunities. By the end of the decade we will have connected just about every device to next generation networks, from smartphones and offices of the future, to educational resources and digital home appliances. The changes we are talking about are transformational. Everything, everyone and every place will be connected. This will make us more innovative and more competitive – and change the way we live and work for the better. The challenge ahead is how to best use the tremendous creativity, innovation and capability of Australians to participate in these new opportunities – whether it be m-commerce, Big Data, robotics or social media. Every part of our economy can benefit from this new era of connectivity. Our role, as Australian business leaders, is to help build a 21st century economy that is locally accessible and globally competitive. As a nation, we can lead the world and create positive change. David Thodey Chief Executive Officer Telstra 1 A NOTE FROM GIAM The world is changing. The internet has...
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...Assessment 1 Research Report Assignment Introduction Telstra is Australia’s largest and most efficient telecommunications company, which provides one of the best-known brands in the country. They offer a full range of services and compete in all areas of telecommunications both domestically and internationally. Telstra’s vision is to enhance its position as the leading full service telecommunications and information Service Company in Australia as well as to expand its presence internationally. (Telstra Website, 2008) Telstra, originally Telecom Australia was established in 1901 by the Postmaster Generals Department to manage all domestic phone services. Telecom Australia continued to be operated by the Postmaster Generals Department until 1975. In 1989, Telecom Australia became the official Telecommunications Corporations for all domestic and international telephone services. On the 1st of July 1995 Telecom Australia changed their name to Telstra for the purpose of differentiation from other global telecommunications companies. The company has been trading international since 1993. Currently Telstra operates in over 19 countries worldwide (Telstra Annual Report, 2005, p.12). The “Telstra Corporation Limited” (Telstra) is the primary telecommunications supplier of Australia and the southern Pacific region. Telstra have spent 4 years of preparation, 2 years of project implementation and over $1.5 Billion AU to design, build and provide a fully national IP network...
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...three months to December 31, to 3.11 million. As Vodafone operates in Australia as a joint venture with Hong Kong’s Hutchison Whampoa, the decline means that the local operation shed a total of 128,000 customers during the period. Vodafone Australia’s total mobile subscriber base is now 6.2 million. Telstra yesterday revealed it had grown its mobile base by another 607,000 subscribers in the half to December taking its total to 14.4m. Optus, the nation’s No. 2 telco, has 9.5 million mobile customers. Vodafone Australia’s losses contributed to a 16 per cent fall in its service revenue during the December quarter. Vodafone’s local operations continue to be punished by a series of network meltdowns and customer privacy breaches dating back to 2010. Since that time Vodafone Australia has lost about 1.3 million customers. The telco has spent $1.7 billion in the last two years trying to repair its mobile network and bring it to parity with Telstra and Optus, however it has so far been unable to completely fix its damaged brand. “The business continues to focus on network improvements and arresting weakness in brand perception,'' Vodafone Group said in its third quarter financial report. In a presentation to investors, the group said that it was undertaking cost saving initiatives in Australia, including restructuring, store reductions and network sharing. The group reported a 2.6 per cent fall in service revenue to 10.3 billion pounds. Meanwhile, Communications Minister Stephen...
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...cost control,'' he said. The three-year roll-out plan released last month is not an indication of where the NBN will be connected, he said, but more a promise that construction will commence in those areas in the next three years. Mr Hackett also noted the inconsistency of the anti-cherry-picking laws as they exempt wireless ISPs. Business-centric wireless ISP BigAir can continue setting up 1Gbps wireless broadband links and not be affected by those laws. Neither BigAir nor Internode are big enough to impact NBN viability, Mr Hackett said. ``We are not a threat, (anti-cherry-picking laws) are actually busted and need to go away,'' he said. ``The problem it was originally set up to solve was solved commercially in those two big deals with Telstra and Optus. What is left is just a threat to innovation.'' Opposition broadband spokesman Malcolm Turnbull yesterday backed Mr Hackett's comments. ``These cherry-picking laws will provide a huge financial windfall for the NBN at the expense of competition and innovation,'' he said. ``Labor are imposing this monopoly and...
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...objectives? Telstra is the largest telecommunication player in Australia’s market, however, the very essence of the organisation’s goals is to expand to a level where it changes the lives of a majority of Australia’s population. The company also aims to create simple tech solutions that are easy to used by everyone. It should be noted that it is hard for marketing goals to be out of line with the corporate vision as it is very generic and holds true for almost all companies, telecommunication or otherwise. (D. jyh-Fu Jeng, 2012) The corporate objectives of firm are however very well defined and lead logically to the marketing objectives. The said objectives are also reasonable and achievable while being challenging. One of the Corporate goals was to increase the number of bundled plan customers by 1 million, but with clever marketing techniques and strategies Telstra was able to raise the number by 1.9 million in 2014. A further increase in business was brought in by marketing with 16 million customers in the domestic retail market. It is easy to see that the corporate goals of Telstra are directly linked to its marketing goals (Telstra Corporation, 2015) 2. Does the organisation follow the marketing concept, the selling concept or production concept? The Selling and Production Concepts alienate firms from their consumers. It is almost impossible for service sector industries to capitalise on the said concepts and undergo the growth Telstra has seen. Telstra subscribes...
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...Microsoft Dynamics™ GP Human Resources Sample Reports Copyright Copyright © 2007 Microsoft Corporation. All rights reserved. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation. Notwithstanding the foregoing, the licensee of the software with which this document was provided may make a reasonable number of copies of this document solely for internal use. Trademarks Microsoft and Microsoft Dynamics are either registered trademarks or trademarks of Microsoft Corporation or its affiliates in the United States and/or other countries. FairCom and c-tree Plus are trademarks of FairCom Corporation and are registered in the United States and other countries. The names of actual companies and products mentioned herein may be trademarks or registered marks - in the United States and/or other countries - of their respective owners. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, e-mail address, logo, person, place, or event is intended or should be inferred...
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...Web Intelligence • Performing on report analysis with Web Intelligence • Filtering Queries using conditions, prompts etc., • Using Combined Queries and merging dimensions • Displaying data in various formats (Ex: Tables, Charts etc.,) Advanced Reporting: • Calculations, Formulas and variables • Ranking Data, using Alerters to highlight data, Formatting numbers and Dates • Understanding Calculation Contexts • Web Intelligence Functions, Operators and Keywords • Calculating values with Smart Measures Universe Designer: • Designer and Universe Fundamentals • Creating a schema with Tables and Joins • Resolving Join problems in a schema • Defining Classes, Objects, hierarchies, using cascading list of values for hierarchies • Testing the universe • Working with OLAP universes Xcelsius 2008: • Application Overview • Creating and Updating Xcelsius visualizations • Using Xcelsius components ( Chart, Containers, Selectors etc.,) • Exporting Xcelsius visualizations to various applications (Power point, PDF, Flash • Creating templates, Alerts and Dynamic visibility • Using Data Manager ( Creating and configuring connections) • Live Office Connections, Query As A Web Service (QWAAS), XML data Connections Crystal Reports: • Report Design Concepts • Designing Optimized Web Reports • Building queries, Filters and prompts • Sorting, Grouping and Totaling of data • Accessing data sources,Creating and updating OLAP reports Business Objects Enterprise Repository: ...
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...Chapter 9 Writing Short Reports Critical Thinking Questions 1. Discuss the effects of formality and problem length on report makeup as described in the chapter. (LO1) 2. Which of the prefatory pages of reports appear to be related primarily to the length of the report? Which to the need for formality? (LO1) 3. Describe the role and content of a transmittal message. (LO1) 4. Why is a personal style typically used in the transmittal message? (LO1) 5. Explain how to write the executive summary of a report. (LO1) 6. Why does the executive summary include key facts and figures in addition to the analyses and conclusions drawn from them? (LO1) 7. Explain why some routine report problems require little or no introduction. (LO2) 8. Why is the direct order generally used in the shorter reports? When is the indirect order desirable for such reports? (LO2) 9. Describe the organization of the conventional short report. (LO3) 10. What types of problems are written up as letter reports? As email reports? Explain the differences. (LO3) 11. What kinds of information might go into routine operational reports for different kinds of organizations? Why would these organizations need this information regularly? (LO4) 12. Given what you’ve learned about progress reports, suggest an appropriate structure for these reports. What might go into the beginning? What might the middle parts be? What would the conclusion do? (LO4) 13. How might an internal...
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...Organizational Structure Paper The Results Companies The results companies was founded by Alan Schein and Robert Rapp as a provider for a dialer-based technology and a telemarketing service. In 1990 these two men founded The Results companies as a small private company. The company continued a strong entrepreneurial business to proactively identify great opportunity, implemented them successfully and responsibly through the years. They experienced significant growth, which increased revenues from around $28 million since 2005 to about $75 million in 2009. Revenue continued to grow in 2010 it reached 81.1 million. They continued to grow so they expanded to 13 locations throughout the United States and around the world in 2011. They have locations in the Philippines (Cebu, Eastwood city, Manila; Pasig city-Alaskaland, Pasig city-Q Plaza, Silver city, Manila. In the United States they have sites in Texas, Florida, two in Virginia, Kansas, Utah, and Illinois. Heredia Costa Rica, and two sites in Mexico. “The Results Companies exceeds its clients’ expectations by providing a better operational foundation while integrating leading processes and systems to drive top-tier performance and quality.” (The Results Companies, 2011) The Results management team is constantly focused on ensuring their clients are receiving high-quality service, along with concentrating on strategies that will lower costs and improve their performance. “Our relationship management methodology is a systematized...
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...Curriculum Vitae Of Xavier Cooper NAME : Xavier Cooper Personal Details Surname : Cooper Full Names : Xavier Wilray Emmerald Known As : Xavier Address : 18 Catherine Road : Salsoneville : Port Elizabeth : 6059 Telephone Number - Work : 041 402 8800 Home : 041 481 7519 * Cell : 0820815140 * E-mail : Xavier.Cooper@autocast.co.za Identity Number : 701018 5211 085 Home Language : English Other Languages : Afrikaans Notice Period : 1 Month Educational Profile Education and Training Schooling High School : Bethelsdorp High School Year Completed :1990 Standard Attained :Matric Subjects Passed :English, Afrikaans, Biology, Geograhy, Business Economics, Accounting. Higher Education Institution :Bethelsdorp Technical College Year Completed :1992 Qualification Attained :N2 Certificate Subjects Passed :Mathematics, Engineering Science Engineering Drawings, Toolmakers Theory. N3 Drawings. Other Studies/Courses :PC Upgrade and repair Employment Profile Most Recent Employer ...
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................................... P. 6 Reliability .................................................................................................... P. 7 Clarity ......................................................................................................... P. 8 Conclusion .................................................................................................... P. 9 Bibliography .............................................................................................. P. 10 Introduction Global Reporting Initiative (GRI) is provides the globally applicable guidelines to business organization that voluntary use to design and ensure the quality of their sustainability reports. GRI framework is helping the organization to measure and report the sustainability report’s three aspects that includes economics, environmental and social performance. This framework can be used in any size, industry or location. (G3 guideline, p2) Bel Group is a global brand which supplies different type of cheese and provide food service. Headquarters of Bel Group is in France. It provides their product to...
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...jumping from account to account. At first Mr. Malone did not see a reason to purse an investigation, but Mrs. Cooper decided that there was further investigation needed. Mrs. Cooper looked into the report and realized that something was wrong with the reports and confronted Mr. Bobbitt about the findings. Mr. Bobbitt in the audit committee would take a look and see if the findings that Mrs. Cooper were valid. After finding that the findings were valid she then contact Mr. Farrell and he did an external investigation. After further investigation that the mid-level accounting directors Mr. Normand had confessed to just going along with what Mr. Sullivan had explained to him about the reports because he was afraid to tell anyone and wanted to resign. He was afraid that if he told anyone that he would lose his job and had a family to support. When looking at WorldCom situation it was good that the internal auditor committee took charge of the situation when it was brought to them. That was very ethical and then to have the external auditors take over to review the matter was the right step. Now the fact that you had an accountant that your CFO making false reports and switching money around is not very ethical. Not only did your CFO bring another person into the fraudulent reports, but now an external investigation has to be done and reported. There will be hefty fines and jail time for people in the company that went along with unethical behavior. The accounting activity was...
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...posted a manifesto on his social network page and on February 3, 2013 it all began! His first 2 victims had been shot and killed and there were more deaths to follow. Dorner was after any and all law enforcement and anyone involved with them and LAPD had no idea what else was in store. The manhunt lasted for a little over a week and authorities had no idea where he was or what his next move could have been. Somehow, they caught up with him finally and it all ended with a cabin on fire and Dorner allegedly dead. ABC 7 was not subjective, they reported the information they had, and the reporters did not seem to make subjective comments in the first report. Some information I found odd to be reported was the preschool Dorner attended. Has the reports continued, it started to seem like all the stations were being subjective in their reports. Fox 11 news was the most subjective; the reporters shared how terrible they thought the events were and hoped for Dorner’s capture. In both stations the information that was omitted or never spoken of in detail was how good of a person everyone knew Christopher Dorner as. There were people who wanted to share their experiences with him and who have known him for years and never thought of him as a killer, but apparently none of that mattered at this point. NBC 4 was the most objective, there were no opinions, and they reported the information they had. All news stations seemed to omit any good information on the suspect, but at that point they were...
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...Grading system and reporting Name: Institution: Course: Lecturer: Date: Question 1 Advantages of letter grading system • Concise and convenient • Grades are easily averaged • Easy to predict future achievements of students Disadvantages • Proportion of students achieved each grade varies from teacher to teacher • Does not indicate student’s specific strength and weaknesses in learning • Are a combination of achievement, effort, work habits and good behavior Advantages of pass-fail system I. Encourages students to explore new areas even those that they are not fully prepared for II. Permits students to focus on aspects of the course that relate directly to their major field of study. III. Enables students to select their learning experience by removing fear of lower grades Disadvantages I. Offers less information about the performance II. Gives no indication of level of learning hence difficult to predict future performance III. Efforts are directed towards passing rather than achieving higher grades Advantages of standard based system a) Are concise and convenient as they cover broad perspectives b) Provide good compromise of the other grading methods hence the fairest Disadvantages a) It is not goal specific b) Does not indicate strength and weaknesses of students c) Difficult to estimate improvement over short time Advantages of checklist i. Detailed analysis of strength and weaknesses ii. Reminds students, teachers and parents of the objectives...
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