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The Knowledge Lens Summary

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The main point of the article is how engaged employees behave in a way that benefits their organizations by increasing productivity, operating income, higher retention, attracts top talent, and overall increase in return. It points out that research shows that volunteer programs, philanthropic giving, and social innovations yield long lasting benefits to shareholders and employees. Sarah Ketvirtis wrote this article in March 2012. Sarah graduated from the MSLOC program in 2012 and is the Director of Organizational Development at Symphony RI Group. She is a leader in her field and is published. The Master’s in Learning & Organizational Change, The Knowledge Lens Stories is published by Northwestern University School of Education and Social Policy.

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