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The Role of Culture in the Workplace

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The Role of Culture in the Workplace
Anne Marre S. Bautista

The Chicago School of Professional Psychology

The Role of Culture in the Workplace
Culture is a crucial factor of human behavior. Over the last decade, culture has become a hot topic in organizations because of the explosive rise in the ethnic diversity in work places. This increase in cultural diversity comes with consequences which have resulted in the emergence of a need to build cross-cultural competencies among personnel in order to create work places that allow all employees to perform at the optimal capacity without being marginalized and made to fell incompetent or in adequate based on their cultural background and behavior norms, values and beliefs. Cultural differences within organizations can lead to challenges such as conflict and poor performance. Understanding the role of culture diversity in the workplace is important for organizations searching to build a competitive edge in the global market. This paper addresses the role of culture diversity on motivation and conflict within organizations.
These issues were first revealed to me when I was 18 years old, and I got a job as a sales associate. I only worked there for two months. But I only needed two months to witness the role of culture in a workplace. I was one of the very few Asian associates. The other Asian was a Chinese young woman called Stephanie (pseudonym). The workers were predominantly Caucasians as well as were the clients who were attracted to the products this business offered. When Stephanie was first hired, I noticed immediately that she was a bit reluctant to learn the approach of selling products that our manager has taught her. Weeks gone by, I saw less and less of Stephanie. But one day, I was scheduled to work with her and we had an opportunity to have a small talk because our manager had left for lunch. In our

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