...Case Analysis - Thomas Green: Power, Office Politics, and a Career in Crisis 1. What are the different work styles, personalities, and expectations of Davis and Green? There are a number of differences among work style, personalities, and expectations of Davis and Green. First of all, Davis preferred to use market data to support his planning and forecast, convincing others by statistics and diagrams. Perhaps, based on his experience, he has perceived that some of the clients may not be the final decision maker. Showing statistics is one of the easiest ways to make clients to convey the information to superiors. On the other hand, Green preferred to meet with clients face to face and listen carefully to clients’ needs, directly dealing with the issues. He weight clients much over daily routine tasks Besides, even if both of them have high self-esteem, Green, the young man, is more impulsive than Davis. Plus, Green is more likely to express his feeling and comment on issues simply according to his knowledge at the public place. To give inputs, it may have other ways to reach the same results and effects. Unlike Green, Davis was more sophisticated to complain on Green’s attitude by listing the rational points in the email to Division Vice President, which is more persuasive than merely using emotional words. Additionally, with seniority, Davis expected Green, his subordinate, to assist him by providing market data and supporting detail and by developing new market strategies...
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...harvard.edu. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without the permission of Harvard Business Publishing. Harvard Business Publishing is an affiliate of Harvard Business School. W. EARL SASSER HEATHER BECKHAM Thomas Green: Power, Office Politics, and a Career in Crisis Another long day at the office had drawn to a close. Thomas Green felt the pulsing in his temples that usually preceded a migraine. As he stepped outside Dynamic Displays’ corporate headquarters in Boston, the brisk air made him catch his breath. It was now February 5, 2008. Green could not believe that in five short months his dream promotion had turned into a disaster. When Green had been promoted to his new position in September, he was a rising star. Now, he would be lucky to celebrate his one-year anniversary with the company. His boss, Frank Davis, had sent the division vice president, Shannon McDonald, two scathing emails criticizing Green’s performance. Green and Davis had yet to see...
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...BECKHAM Thomas Green: Power, Office Politics, and a Career in Crisis Another long day at the office had drawn to a close. Thomas Green felt the pulsing in his temples that usually preceded a migraine. As he stepped outside Dynamic Displays’ corporate headquarters in Boston, the brisk air made him catch his breath. It was now February 5, 2008. Green could not believe that in five short months his dream promotion had turned into a disaster. When Green had been promoted to his new position in September, he was a rising star. Now, he would be lucky to celebrate his one-year anniversary with the company. His boss, Frank Davis, had sent the division vice president, Shannon McDonald, two scathing emails criticizing Green’s performance. Green and Davis had yet to see eye to eye on work styles or market trends. Tension had also risen when Green did not enthusiastically endorse the sales forecasts made by Davis. Green felt the forecasts were either overly optimistic or outright fabrications. Before he left for the day, Green had reread the series of emails regarding his performance and was certain that Davis was setting him up to be dismissed. Davis’s most recent email had made it clear to Green that his position as a senior market specialist was in jeopardy. He did not have much time to rectify the situation. McDonald had emailed a formal request to him that afternoon, asking for his perspective on his performance and how he was going to improve the situation. With this in mind, Green started...
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...Running head: THOMAS GREEN PAPER Thomas Green Paper Cotina Taylor Grand Canyon University-LDR 610 August 15, 2012 Thomas Green Paper A person’s success in the organization not only depends on his or her personality but it is also based on how well he or she resolves conflicts. To successfully manage interpersonal relationships in the corporate world the power and influential structures have to be understood within the organization. Developing effective work relationships can cause satisfaction, high job performances and avoidable conflicts. This case study is an excellent example of how work styles and politics within the organization can result in a career crisis. Thomas Greene was promoted to a senior specialist after just six short months on the job. Greene, who was discovered in a training seminar by Vice President Shannon McDonald, promoted him to the position after a short tenure with the organization (Sasser 2008). Green and McDonald were both natives of Georgia and they both graduated from the University of Georgia (Sasser 2008). Shortly thereafter Green met the Director of Marketing and his new boss, Frank Davis. Green’s job responsibilities ranged from identifying new trends, reviewing new business prospects, and establish sales goals. Davis and Green did not see eye to eye on their very first meeting in reference to regional sales goals. Davis thought Green should be willing to take on new perspectives on a day to day basis and develop aggressive...
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...Thomas Green Paper: Power, Office Politics, and a Career in Crisis Vanessa D. Goins Grand Canyon University LDR-610-0101 Power, Politics, and Influence Brian Lahargoue July 20, 2013 Thomas Green ‘s actions as a senior market specialist was not meeting Frank Davis’s expectations A senior market specialist job is responsible for identifying industry trends, evaluating new business opportunities, and establishing sales goals(Sasser & Beckham, 2008).Shannon McDonald had hired Green because she was counting on him to do a job well done, instead he lacked the managerial experience in his job position .McDonald and Davis wanted Green to think strategically and outside of the box , but Green was only concerned with the sales target. He listened to Davis but was very doubtful of his expectations for him. Davis thought that Green would do his duties as a senior market specialist, but Green was not keeping Davis informed of his schedules, not answering his cell phone, not turning in reports, and not being able to be located of where he was supposed to be. During the meetings with Davis, Green would display a negative attitude and that was not good for the company. He felt as though that he was doing everything right and not be lacking anything, his negligence of the expected duties that Davis needed him to do was putting his job in jeopardy. The individual agendas of Davis and McDonald were to think strategically as a senior market specialist and be able to handle the different...
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...Thomas Green Paper: Power, Office Politics, and a Career in Crisis Vanessa D. Goins Grand Canyon University LDR-610-0101 Power, Politics, and Influence Brian Lahargoue July 20, 2013 Thomas Green ‘s actions as a senior market specialist was not meeting Frank Davis’s expectations A senior market specialist job is responsible for identifying industry trends, evaluating new business opportunities, and establishing sales goals(Sasser & Beckham, 2008).Shannon McDonald had hired Green because she was counting on him to do a job well done, instead he lacked the managerial experience in his job position .McDonald and Davis wanted Green to think strategically and outside of the box , but Green was only concerned with the sales target. He listened to Davis but was very doubtful of his expectations for him. Davis thought that Green would do his duties as a senior market specialist, but Green was not keeping Davis informed of his schedules, not answering his cell phone, not turning in reports, and not being able to be located of where he was supposed to be. During the meetings with Davis, Green would display a negative attitude and that was not good for the company. He felt as though that he was doing everything right and not be lacking anything, his negligence of the expected duties that Davis needed him to do was putting his job in jeopardy. The individual agendas of Davis and McDonald were to think strategically as a senior market specialist and be able to handle the different...
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...Thomas Green: Power, Office Politics, and a Career in Crisis Grand Canyon University LDR- 610 Thomas Green: Power, Office Politics, and a Career in Crisis It is often difficult for a new person to learn and perform at a new position. This could not be further from the truth for Thomas Green who after just six short months was promoted to senior market specialist. While Green was highly motivated he didn’t quite meet the expectations of Frank Davis whose position he had taken over. While both men have their own individual ways of working they need to implement their powers cohesively to ensure success. Actions and expectations Green who started off as an account executive quickly impressed division vice president Shannon McDonald and Mary Jacobs by obtaining a contract for one of the largest airline carriers. Shortly after meeting with McDonald, Green was promoted to senior market specialist. Green was eager to learn. However, didn’t take the advice of his marketing director Frank Davis to provide clients with market data and new market strategies. Not only did Green not follow Davis’s request he openly challenged him at a meeting with potential clients. Davis and McDonald expected Green to keep him informed, up to date and wanted him to “think outside the box and develop strategies to capture aggressive growth.” However, Green did not handle the transition phase well. Green did not meet with Davis and or Mc Donald. Green had his biased views of Davis. He was over confident...
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...After reading the case study, in my opinion, the key issue regarding Thomas Green’s (TG) career crisis is the conflict with Frank Davis (FD). However there are some relevant facts that ought to be mentioned for proper understanding. Shannon McDonald (SM), Vice President at Dynamic Displays, had promoted TG from Account Executive to Senior Market Specialist for the Eastern Region. He was working in the company for a short period of time, though, despite being account executive for about 6 years in his previous work, the way he was promoted wasn’t clear and didn’t respect the office politics. Looking through the TG path to Senior Market Specialist (SMS) we observe that when an account executive is interested in joining the marketing team, the office politics says that usually first the person moves to a market specialist position where he stays for some years in the field to acquire some expertise and then becomes able to reach the status of a SMS. This proves that TG was getting an unusual opportunity, under SM “wing”, perhaps the fact of being from the same state (Georgia) and in the same college may have had some influence. On the other hand TG’s hunger for power when he became aware of a position for a SMS may also have caused him to cajole her into promoting him. At the end, SM was responsible for creating a difficult situation. Nominating TG without FD’s approval might have triggered an unhealthy working relationship. This because FD expected to chose the new SMS and he...
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...Case Study #3 – Thomas Green Summary: In “Thomas Green: power, office politics, and a career in Crisis”, It depicts the dilemma of Thomas Green who works in a company called Dynamic Display. After five months of working as an account executive, Green was directly promoted as the Senior Market Specialist by the vice president of the company’s travel division Shannon McDonald. However, Frank Davis, Green’s boss, did not intend to choose Green as the new senior market specialist and he is very unhappy about Green’s performance and working attitude three months after the promotion. After Green learned that his boss had been emailing McDonald regarding his concern about Green’s performance, Green was very worried about the situation and did not how he should explain his perspective to McDonald. Analysis: Although Green is willing to achieve a high selling growth for the company, he concentrated too much on achieving the goal instead of observing the surrounding situation. Moreover, Green did not have enough managerial experiences so he was not able to deal with issues based on a structural and long-term view; that's why he decided to avoid interactions with Davis instead of making improvements or rebuilding his relationship with Davis after Davis first criticized him. Their divergence in work style and personalities also contributed to the problem. For example, Davis prefers using memos or presentations when a meeting is set up, while Green would rather talk...
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...Thomas Green Paper Who is Thomas Green? Thomas Green graduated from college with his Bachelors in Economics he stared his career a t Dynamic Displays as an account executive with their south west division for travel and hospitality division. Green started his career there ad showed great promise to climb the adders of the company fast. Not only was Green good at his job he was promoted at the age of only 28 to Senior Marketing Specialist only after working for less than a year with the company. Actions of Green vs. Expectations of Davis When Green took the position of Senior Marketing Specialist his directives were to identify industry trends and develop new business opportunities and also establish sales goals Sasser & Beckham (2008). Davis expected him to communicate with him on his projects and travel schedule he also wanted his presentations to be back up with market data. Green on the other hand acted independently visiting prospective clients and not following any directives given to him by Davis to ensure that he used data as well in is meeting with clients. Individual agendas of Davis and McDonald Frank Davis was not happy with the promotion of Thomas Green and to Senior Marketing Specialist as he was not someone that he would have chosen for the position as he was only with the company one year prior to his promotion. Davis felt that Green lacked the experience for the job; however his concerns were over ruled by the vice president McDonald. Davis...
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...4 Question 2: 5 Analysis and Recommendation 5 Conclusion 6 References 7 Part 1: Case Study Review Question 1: Why do you think current situation has arisen at Dynamic Displays? Introduction Various factors caused the emergence of power play and office politics, however, essentially it is the failure of Green to exercise effective organisation power and politics resulted in the present situation and failure to resolve it due to communication. Analysis A. Perception Lens A negative halo towards Davis was imbedded in Green when McDonald revealed Davis’s opposition to his promotion. Though there is no direct evidence of this, individual behaviours are influenced by the perception of reality rather than through objective understanding (Buchanan and Huczynski 2010). Hence probable reason Green not seeking much guidance from Davis despite McDonald’s advice. Furthermore, Green’s perception of Davis holding a personal grudge for his direct budget meeting confrontation, thus ensuing his avoidance of Davis. This eventually became the demise of Green’s career–a self-fulfilling prophecy. B. Personality Lens According to the big five trait clusters of personality, the circumstantial events suggest that Green is an extravert, which is manifested by his aggressiveness in getting himself noticed and campaigning for his promotion; as well as his preference for face-to-face interactions with his clients. Davis, on the other hand portrayed a more conscientious characteristic;...
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...|Critique Thomas Green’s Career Management | |Thomas Green: Power, Office Politics, and a Career in Crisis | | | |ID: 13908636 | |11/2/2014 | |This document presents the analysis of dilemmas faced by Thomas Green in his new role and offers the solutions to resolve them. | Background of the case The case describes the dilemma of a marketing manager, Thomas Green, who has rapidly been promoted to a new position, is harshly criticized by his boss. He was promoted from account executive to his new position as a senior market specialist by by-passing colleagues and getting a 50% raise. Green and his boss, Frank Davis disagrees on work styles and market projections. Green believes that the sales goals set by his boss are based on “creative accounting” and grossly overstate the current market environment. A silent conflict (cold war) develops quickly between Green and his boss...
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...case of “Thomas Green: power, office politics, and a career in Crisis”, it describes the dilemma of Thomas Green who works in a company called Dynamic Display. Thomas was recruited as an account executive, and then five months later, he was promoted as a Senior Market Specialist directly by the President Shannon McDonald. Thomas’s boss Frank Davis hadn’t expected to choose Green as the new senior market specialist, and he was very dissatisfied with Green’s work style and performance three months after the promotion. After being informed that Frank Davis had emailed McDonald about his concerns about Green’s performance, Green was getting really worried about his situation and not sure how to explain his perspective to McDonald. I’m going to analyze the issue for Green and suggest solutions to solve the problem. Conclusion and Recommendation: Green had strong ambition and willingness to achieve a high selling growth for the company. However, Green was so concentrated on goals without observing the surrounding situation; it caused a failure for him to adapt his work style. Plus lacking a managerial experience, Green wasn’t able to look at issues based on a structural and long term view. Thus he would decide to avoid interactions with Davis after the first criticism, rather than improving his performance and rebuilding the relationship with Davis. In addition, both roles that Green and Davis had were dependent upon collecting information; however, it seemed that Green didn’t submit...
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...the case study of Thomas Green, we will discuss how Thomas made got to the position he is in and what power bases were used to try and influence him. We will further discuss how these power bases could have been used better to gain compliance from Thomas. The use of power in the case study is apparent through the actions of Thomas’ boss, Davis and the division Vice President McDonald. Thomas Green holds the position of Senior Market Specialist with Dynamic Displays, a company that provides self-service options to many different organizations. Green was promoted to this position after six months of working for Dynamic Displays. Green was selected for promotion into this position by Shannon McDonald, the Travel Division Vice President. Green reports to the Marketing Director, Frank Davis, Davis has been with Dynamic Displays for 17 years. Davis was slightly upset by McDonald promoting Green into the Senior Market Specialist position, as he believed that he would be selecting the person to be promoted. When McDonald promoted Green she informed him that she was apprehensive because of his lack of managerial experience and his new position was very different from his past sales positions. Less than a month into his new position Green attended the 2008 Budget Plan meeting presented by Davis. This was Green’s first time seeing the planning and forecasting process. In the meeting Davis presented a growth for Green’s region that he did not agree with and Green spoke up about his...
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...Thomas Green Paper It has been basic to acknowledge in what way singular attributes are premise of force inside an association and in what way those qualities might be connected to outline a real control base. A lot has been composed around particular attributes of people and all the forces connected with the individual. There remain sure credits, which permit people to acquire and hold control in an association. Individuals that hold compelling statuses in an association can convey societal underwriting and fabricate partnerships. Moreover, various individual qualities have been recognized for people practicing control in associations, and assessing the attributes will be indispensable in assembling one's personal particular force. For this situation investigation, we wish talk about the desires of Frank Davis and Thomas Green, arrangements of Shannon McDonald and Frank Davis, just how every individual needed to be dealt with, which control sources every individual utilized and which control sources of Christine Raven and French might have been utilized all the beyond adequately. In any case, forthcoming Davis anticipated that would pick the senior business sector expert and Green would not must remained his primarily decision. Davis and Green convene for one week subsequently Green needed begun his recent title to survey the year-to-date deals. Toward the conclusion of the conference, Davis arranged his desires. Davis expressed to Green, “we had some great gatherings this...
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