...of: Principles Of Management By: Faheem Ali Khokhar MBA-92 Reg: 1146106 Managerial Roles: A role is an organized set of behaviors. Managers acvt in specific ways when they interact with others in the course of performing the four management functions. Henry Mintzberg (1973) has identified ten Sub roles common to the work of all managers. He argued that all managers take on these patterns , or roles in order to be effective in their jobes. The ten roles are divided into three groups: informational, interpersonal and decisional. Informational Roles: It involves gathering information from inside and outside the organization and communicating it also inside the organizationm and outside the organization while making contacts and building relationships inside and outside the organization. Monitor: Collecting information from organizations, both from inside (staff, employees etc) and outside (customers, competitors, partners, suppliers etc) of the organization. Managers when working within the organization and also outside the organization while meeting with them or communicating with them, he or she gets information, ideas, innovations which is laked by your organization which you don’t know and in this way Manager perform his role as Monitor (scans the whole information) Disseminator : Sharing the outside information to inside the organization for improving performance quality or in any other means. Communicating information to organizational members or transmitting...
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...ADITYA KUMAR DASH BTM 2nd Stage Bangalore, Karnataka India – 560076 adi.k.dash@gmail.com +91‐9620936796 Summary of Skills Business Analyst with People Management Skills, Customer Relationship Management and expertise in Software project development and management in Agile methodology • Over 5 years of experience in gathering requirements for software application development projects • Eliciting requirements using interviews, document analysis, requirements workshops, site visits, product related descriptions, use cases, scenarios, business analysis, and task & workflow analysis. • Delivering IT Solutions involving requirement analysis and management, project scope definition, implementation and testing of applications built for Windows, Mobile devices and Web in internet/intranet infrastructure • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user needs from the required system • Proficient in documenting business requirements in Agile methodology, creating Functional specifications, User Interface design, Use Case Modeling, Process flows and reviewing Test Case document • Expertise in Software Development Lifecycle (SDLC) management and Business to Business (B2B) integration concepts • Proficient at Scrum model & processes and Agile methodologies...
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...Chartered Secretaries Malaysia ICSA International Qualifying Scheme (ICSA IQS) STUDY MANUAL STRATEGIC AND OPERATIONS MANAGEMENT ICSA IQS – Strategic and Operations Management Version 2 Updated June 2006 i Contents Contents Syllabus Part I Chapter 1 The nature of strategy. Strategic choice, analysis and evaluation: the balanced scorecard And the strategic balance sheet. Strategic alliance analytical techniques: Portfolio analysis, competitor analysis, value chain analysis, market migration analysis. The boardroom strategic role Mission, ethics and values. Social responsibility The Corporate Environment and System Theory the market, and other PEST factors. Internal Factors The distinction between strategy and policy. Planning: short, medium and long term. Targets, resource planning techniques, including scenario planning. Strategy: effective corporate performance: Strategic options for direction, change and growth. Policy making and implementation. Supply chain management and logistics. The virtual organization Creative and rational modes in strategic management: applications and limitations. The rational cycle: corporate needs, decision making, implementation, monitoring, review and feedback. Measurement of corporate performance, concepts of output and outcome. Contingency management and agile strategies. The management of change: growth, stability and contractions Business Process Re-engineering 1 Page v Chapter 2 22 Chapter 3 Chapter 4 Chapter 5 Chapter...
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...TABLES OF CONTENTS 1. INTRODUCTION 3 2. VARIOUS ISSUES IN STRATEGIC TRAINING MANGEMENT 3 2.1. Development of training programmes 3 2.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 4 2.3. The influence of performance management, affirmative action, talent management on strategic training management 2.4. Robert Bosch (pty) Ltd. 2.4.1. Development of training programmes 5 6 6 2.4.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 7 2.4.3. The influence of performance management, affirmative action, talent management on strategic training management 2.5. Socomigh 2.5.1. Development of training programmes 8 9 9 2.5.2. Role of HR specialist in ensuring the link between the organizations’ overall business strategies and training. 11 1 2.5.3. The influence of performance management, affirmative action, talent management on strategic training management 3. CONCLUSION 11 12 BIBLIOGRAPHY 2 1. INTRODUCTION According to MSG (2015), Training and development is vital part of the human resource development.. It is also become more important globally in order to prepare workers for new jobs. In the current write up, we will focus more on the emerging need of training and development, its implications upon individuals and the employers. Employment development is very important...
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...* All assigned chapter readings are covered. * All TCOs are covered. * The Final Exam is 230 points total broken out as follows: 5 Short Answer (10 pts each), 4 Essays (45 pts each). * You have 3.5 hours to complete the exam. * SAVE frequently, because when the time limit is reached you will automatically be exited from the exam. * There are 2 pages for the exam. They do not need to be completed in order. * Help Desk phone number: 800-594-2402. * See Syllabus/"Due Dates for Assignments & Exams" for due date information. Week 8 : Final Exam and Looking Ahead - Final Exam ------------------------------------------------- Top of Form Time Remaining: | | Page: 1 2 | Page 1 Question 1.1. (TCO A, B) How is job dissatisfaction reflected in an organization? (Points : 10) Job satisfaction is the collection of feelings and beliefs people have about their jobs. Job satisfaction is a positive feeling about your job resulting from an evaluation of its characteristics as we studied in the last weeks job dissatisfaction is reflected within any organization or company through the attitudes , actions and performance of that dissatisfied employees within that organization, we all agreed in our weekly Discussion that when employees are dissatisfied they are less likely to perform their job effectively and efficiently, show no enthusiasm to go the extra for the company or fellow employees, and tend to be absent a lot, if...
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...Personal and Professional Skills • Counselling 3 • Mentoring 3 • Differences 3-4 Professional Development Skills to Help Meet Personal or Organizational Goals and Objectives • Conflict Management 4 • Delegating With Confidence 4 • Meeting the Challenge of Administrative Leadership 5 Time Management 5 The Value of continuous Professional Development to the Organization and the Individual 5 • Value to the Individual 6 • Value to the Employer 6 Task 2 Personal Skills Audit • Purpose 7-8 Importance of Identifying Learning Style 8 How to Monitor the Effectiveness of My Own Learning Style 8-9 Task 3 The Purpose of a Personal Development Plan (PDP) 10-11 My Skills Audit as a Business Development Officer 12-14 Personal Development Plan for Current Position as Business Development Officer 15-16 Conclusion 16 References 17 Advanced Professional Development Introduction Advanced Professional Development is a programme designed to guide learners in being accountable for their learning and development needs to meet personal, professional, and organizational goals and objectives in order to remain competitive in a globalized working environment. This paper seeks to: • Explore methods to improve personal and professional skills to meet organizational and own goals and objectives. • Carry out personal skills audit which identifies preferred...
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...seeking to raise $1,000,000 from an investor. The terms, dividend payouts, and aspects of the deal are to be determined at negotiation. This business plan assumes that an investor will receive 50% of the Company’s stock, a regular stream of dividends, and a seat on the board of directors. The financing will be used for the following: • Financing to acquire the initial Apartment Complex property. • Financing for the first six months of operation. • Capital to purchase a company vehicle. Mr. Doe will contribute $10,000 to the venture. 1.3 Mission Statement Mr. Doe’s mission is to develop Apartment Complex, Inc. into a premier regional real estate investment firm that will acquire apartment complexes and rent properties profitably. 1.4 Mangement Team The Company was founded by John Doe. Mr. Doe has more than 10 years of...
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...10296549 LIYANAGE K L C BSC-I14- 090 10295615 RABEL T D BSC-I14-126 10296662 SUBASINGHE D P M BSC-I14-156 10296441 WIJERATNE D D BSC-114-185 10295674 National Institute of Business Management Colombo 07 What is Performance Management? Performance Management is the systematic process by which an organization involves employees in improving organizational effectiveness in the accomplishment of organization’s goals and objectives. In other words, performance management is a strategic approach to managing the business. Its aim is to improve organizational effectiveness and add value by enhancing existing capabilities and building new ones. It is largely concerned with the continuous development of the organization’s broad strategic capabilities and the specific capabilities of individuals and teams. It is a strategic in the sense that it deals with: * The broader issues that the business has to face in its changing environment. * The general direction in which the business intends to go to achieve long term goals. Introduction of Merchant Credit of Sri Lanka (MCSL) Merchant Credit of Sri Lanka (PVT) Ltd is basically a finance company which is own by two leading financial institutions, Bank of Ceylon and Merchant Bank of Sri Lanka. MCSL was established in 30 Nov 1983, company is engaged in the business activities like, * * Finance Leasing * Hire purchase * Loans Those are the main source of income supported leading activities...
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...Strategic Planning of Marks and Spencer Group Executive Summary: In this report a step by step analysis of Marks and Spencer group strategic planning is presented. Mark and Spencer is one of the biggest retail company in UK and leading company producing women apparels. The report is begun with analyzing various external environment of the company that includes STEEP analysis and it helps to understand the external environment of the company. After that the report covers the business plan of the company with its strategic planning section, and how the company is able to implement its strategic planning. Whereas the focus of strategic planning is on the whole organization and the focus of the business plan is on a particular product or service. Contents Executive Summary: 2 Introduction and Company background: 4 Task 1 5 1.1 The importance of external factors affecting Marks and Spencer Group: 5 1.2 Analyze the needs and expectations of stakeholders of Marks and Spencer Group: 7 1.3 Analyze the major changes taking place in the external environment that will affect strategy of M&S: 8 Task 2 8 2.1 Use appropriate tools to analyze the effects of current business plans 8 2.2 Review the position of M&S in its current market 9 2.3 Evaluate the competitive strengths and weaknesses of M&S 10 Task 3 10 3.1 Use modeling tools to develop strategic options for M&S 10 3.2 Develop a comparative understanding of activity from organization...
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...your Foundation trust using change theories and draw out the lessons for you as a leader and your organisation. The purpose of this essay is to critically evaluate a recent change within my team, drawing on theories and models of change. I will then integrate theory with practice by using the models that apply to the change within my team. I will also demonstrate the awareness to leadership issues inherent there in. Finally I will demonstrate the use of reflection during the process of change to draw out lessons for me and my organisation. Must there be a change? Change is a common thread that runs through all aspects of life; it said that organisation that handles change successfully thrives whilst those that do not may struggle to survive (Mabey and Mayon-White, 2003).They further suggest that the success or failure of a change varies enormously, depending on the nature of the business, the change and the people involved. A crucial factor of the above is, how far people within a change process understands the change (Connor et al, 2003).Bourne and Bourne (2002) express that change, can be external through technological development, social, political and economic pressure. Or internal as management responds, to a range of issues such as changing client needs as in the case of my team. Change can be classified into number of categories depending on the extent of the change it could be organic (bottom up) or driven (top down) (Ackermann, 1997). His classification of change...
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...local manufacturer of scalpels and other surgical equipment into the world’s best known maker of prosthetic limbs and surgical implants” (Beer, 2006, p.43). Under his leadership Innostat enjoyed outstanding financial performance, with sales reaching more than $2 billion. During his tenure at Innostat Jack was widely respected, admired and perceived as a charismatic leader. According to Weber (1947), charismatic leaders are endowed with exceptional powers or qualities. In addition they are attributed with the following personal attributes: self-confidence, vision, dominance, a need for influence, and articulation ability (Bass, 1985; House 1977; Conger, 1985). It is widely agreed that followers perceive their leader as charismatic when at time of uncertainty and stress he/she provide radical vision that guides the organization to success (Weber, 1947; Trice & Beyer, 1993). In the case of Innostat, it is evident that Jack was able to transform the firm from a small and probably loss making local manufacturer into the world’s best known maker of prosthetic limbs and surgical implants. This made his workers believe that he is endowed with exceptional abilities and their respect towards him grew over the years. However, three years before Jack’s retirement the company lost its innovative edge and as a result, its performance dramatically declined. Applying the Burke-Litwin model to this case study will identify and explain the effect that Jack’s charismatic leadership style (root...
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...A REPORT ON INDUSTRIAL ATTACHMENT AT CORPORATIVE INSURANCE COMPANY UNIVERSITY OF ELDORET SCHOOL OF BUSINESS AND MANGEMENT SCIENCE PRESENTED BY KENNEDY OCHIENG` OBIERO REG. NO: BBU/008/2011 September, 2014 CIC Insurance Group Acknowledgement This attachment was possible thanks to the cooperation and support of a number of people, who have enabled me gain much more than what the scholastic or industrial aspects of the program could have given. I am grateful to them all, and would like to express my appreciation to the following people: Mr. Joel Ochieng`, my Industrial Attachment supervisor in CIC, for sharing enthusiastically with me his experiences in insurance. I am sincerely indebted to him for supporting and assisting me thus contributing to the success of this industrial attachment. ................., the school supervisor from the University of Eldoret, who has helped in coordinating with the administration stuffs and provide valuable assistance in my logbook and report writing. I wish to thank the Almighty God for seeing me through all circumstances during the course of my study. Let his holy name be glorified. More thanks go to my group mates for their constructive criticism that enriched my way of thinking. Table of content Summary of the report Life insurance is an important aspect of the social-economic development of the society. It helps to safeguard the future while also ensure some savings that can be used in a later date. Despite...
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...innovation. Practice of modern management originates from the 16th century study of low-efficiency and failures of certain enterprises, conducted by the English statesman Sir Thomas More (1478-1535). The directors and managers who have the power and responsibility to make decisions and oversee an enterprise.The size of management can range from one person in a small organization to hundreds or thousands of managers in multinational companies. In large organizations, the board of directorsdefines the policy which is then carried out by the chief executive officer, or CEO. Some people agree that in order to evaluate a company's current and future worth, the most important factors are the quality and experience of the managers. Manager’s roles and skills Manager is responsible for planning and directing the work of group of individuals, monitoring their performance and taking corrective action when necessary for the accomplishment of organizational goals and objectives. A manager is also someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals There are three types of Managers: First-line Managers who are at the lowest level of management and manage...
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...* ------------------------------------------------- Contents * ------------------------------------------------- 1. Hypercity: * ------------------------------------------------- 1.1 History * ------------------------------------------------- 1.2 Structure * ------------------------------------------------- 1.3 Financials * ------------------------------------------------- 1.4 Hypercity, Bannerghatta Road * ------------------------------------------------- 2. Store Strategy and Structure * ------------------------------------------------- 3. Store Environment * ------------------------------------------------- 4. Employee Conflicts and Politics * ------------------------------------------------- 5. Store Decision Making * ------------------------------------------------- 6. Store Culture and Core Values * ------------------------------------------------- 7. Store Innovation * ------------------------------------------------- 8. Information and Control Processes * ------------------------------------------------- 9. Store Technology and Design * ------------------------------------------------- 10. Employee Training and Benefits * ------------------------------------------------- 11. Conclusion * ------------------------------------------------- * ------------------------------------------------- * ------------------------------------------------- 1....
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...Tobi Farore Tobi Farore Human Resources Mangement 16 Human Resources Mangement 16 Contents Introduction. 2 P1 2 Internal planning factors. 2 External planning factors. 3 P2 3 M1 5 P3, M2, D1 6 ASDAS methods of motivation 6 FINACIAL MOTIVATION 6 NON-FINACIAL MOTIVATION 6 Empowerment 6 Enrichment 7 Team work 7 Profit related pay/bonus’ 7 PROMOTION 7 IMPROVEMENTS TO MOTIVATION 8 STAFF FORUMS 8 Fringe benefits 9 P4 9 P5, M3 12 Employee Performance 13 D2 17 Improve relationship with staff and managers. 17 Enable manager to identify a weakness that they can rectify 17 Measuring underperforming workers 18 Promotions of staff 18 Introduction. Within this unit, I will be describing the internal and external factors to consider when planning the human resource requirements of an organisation, describe how the skills that employees require to carry out jobs in an organisation are identified. I will also be outlining how an organisation motivate its employees. Then explaining how organisations obtain the cooperation of their employees, how employee performance is measured and managed, why human resource planning is important to an organisation. I will need be comparing the use of motivation theories in an organisation, and explaining how the results from measuring and managing performance inform employee development. Finally, suggesting, with justification, ways of improving motivation in an organisational setting and assess...
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